Lumo recognition, freebies and soft perks
Jun 14, 19, 9:55 am
#212
Join Date: Sep 2013
Location: HEL
Programs: AY Plat Lumo
Posts: 1,164
Originally Posted by napapiiri
One happy Lumo
Not only does the plane wait for me but I don’t even have to run through the terminal.
EDIT: Good service though
Last edited by cistavoda; Jun 14, 19 at 10:03 am Reason: added
Jun 15, 19, 5:50 pm
#213
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, AA, BA, SK, DL, NT, WB + hotels
Posts: 5,121
Originally Posted by napapiiri
One happy Lumo
Not only does the plane wait for me but I don’t even have to run through the terminal.
Back in the mid-1990s, I was flying HEL-BRU-LIS with AY and SN, which at that time was still Sabena. Tight connection at BRU, no status. I don't think status even existed. But when we walked down the steps of our AY plane, there was a driver waiting for us with a sign saying Lisbon. He took us in a private van to some small container-like building on the tarmac where we entered, showed our passports and walked through customs to find the same driver waiting for us at the exit, from where he took us directly to our next plane. All this was very unexpected, but we of course appreciated it greatly. I've never experienced anything like that ever since.
Jun 16, 19, 12:44 am
#214
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat, TK Elite (*G)
Posts: 509
Originally Posted by ffay005
Back in the mid-1990s, ....... Tight connection at BRU....,., there was a driver waiting for us with a sign saying Lisbon. He took us in a private van to some small container-like building on the tarmac where we entered, showed our passports and walked through customs to find the same driver waiting for us at the exit, from where he took us directly to our next plane.
Jul 18, 19, 5:12 am
#215
Join Date: Feb 2017
Location: Stratosphere
Programs: AY Lumo, AF Platinum
Posts: 229
Seat blocked on domestic flight. The flight attendant even put the special headrest protector on and made sure to tell me that the extra space was reserved for me when I boarded. Nice touch and much appreciated.
Aug 15, 19, 3:08 pm
#216
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY GUEST
Posts: 4,249
Lumo Soft Landing
I just got a new Platinum Card after Lumo period and a letter signed (copied) from Mrs Johanna, Vice President Brand Marketing & Customer Loyalty.
She welcomes me as a New Finnair Plus Member. She tells about four Finnair Tiers and about great things in AY Plus. She tells me that even low points balances can be used for rewards. Great! Sounds like a fantastic program.
And then in the last sentence Johanna tells me what is coming: Your next tier is Finnair Plus Silver. ^
She welcomes me as a New Finnair Plus Member. She tells about four Finnair Tiers and about great things in AY Plus. She tells me that even low points balances can be used for rewards. Great! Sounds like a fantastic program.
And then in the last sentence Johanna tells me what is coming: Your next tier is Finnair Plus Silver. ^
Aug 15, 19, 3:12 pm
#217
Join Date: Nov 2013
Location: HEL
Programs: Only Gold card I have is at F24Seven :D
Posts: 5,162
Originally Posted by OH-LGG
I just got a new Platinum Card and a letter signed (copied) from Mrs Johanna, Vice President Brand Marketing & Customer Loyalty.
She welcomes me as a New Finnair Plus Member. She tells about four Finnair Tiers and about great things in AY Plus. She tells me that even low points balances can be used for rewards. Great! Sounds like a fantastic program.
And then in the last sentence Johanna tells me what is coming: Your next tier is Finnair Plus Silver. ^
She welcomes me as a New Finnair Plus Member. She tells about four Finnair Tiers and about great things in AY Plus. She tells me that even low points balances can be used for rewards. Great! Sounds like a fantastic program.
And then in the last sentence Johanna tells me what is coming: Your next tier is Finnair Plus Silver. ^
Aug 15, 19, 3:19 pm
#218
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY GUEST
Posts: 4,249
Originally Posted by FFlash
I thought you did not soft-land to plat but flew enough to qual plat?
Aug 15, 19, 3:40 pm
#219
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 618
Originally Posted by OH-LGG
Yes I thought 77 flights would be enough to keep low level basic Black but Johanna sends me to Silver.
Aug 15, 19, 3:55 pm
#220
FlyerTalk Evangelist
Join Date: May 2011
Location: MMX (CPH)
Programs: QR PC Platinum, AY+ Platinum, A3*G, SK EB silver, Nordic Choice Platinum, Liberokerho GOLD, SJ Black
Posts: 11,523
Originally Posted by OH-LGG
..
And then in the last sentence Johanna tells me what is coming: Your next tier is Finnair Plus Silver. ^
And then in the last sentence Johanna tells me what is coming: Your next tier is Finnair Plus Silver. ^
Aug 15, 19, 11:34 pm
#221
Join Date: Jan 2019
Posts: 80
Originally Posted by OH-LGG
And then in the last sentence Johanna tells me what is coming: Your next tier is Finnair Plus Silver. ^
Aug 16, 19, 11:46 am
#222
Join Date: Oct 2002
Location: Vantaa, Finland
Programs: AY Lumo, FB Gold
Posts: 1,660
Originally Posted by ffay005
Back in the mid-1990s, I was flying HEL-BRU-LIS with AY and SN, which at that time was still Sabena. Tight connection at BRU, no status. I don't think status even existed. But when we walked down the steps of our AY plane, there was a driver waiting for us with a sign saying Lisbon. He took us in a private van to some small container-like building on the tarmac where we entered, showed our passports and walked through customs to find the same driver waiting for us at the exit, from where he took us directly to our next plane. All this was very unexpected, but we of course appreciated it greatly. I've never experienced anything like that ever since.
I was Eurobonus Silver back then, doubt the other transiteers had any status. SAS just didn't want to pay for a hotel night (EU compensation was unheard of back then).
Aug 23, 19, 9:39 am
#224
Join Date: Jan 2019
Posts: 80
Originally Posted by OHKRT
I’ve been waiting for a letter from Johanna as it’s already quite some time since my status changed in the app. Perhaps I shouldn’t wait that eagerly.
.
