Originally Posted by
spek
is there anyway link to guidelines for cabin crew , to get a clue.
Anyway, on intra europe flight - my mate, on the same booking was asked EUR for snack - claim point?
And how to use seat-block?
I doubt their guidelines will be available for public, but maybe you can ask your next cabin crew to have a look? Apparently, they are not forbidden showing it as I experienced.
Regarding the snack - even if you were on different booking, it should have been free for your travel companion, too. I wonder how did the crew justified charging for it because it is a benefit of Lumo. Maybe they thought the bread should be halved?
