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Search: Posts Made By: HereAndThere
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Jan 18, 2024, 9:02 pm
Replies: 400
Views: 192,029
Posted By HereAndThere

Do they have snacks or hors d'oeuvres in the...

Do they have snacks or hors d'oeuvres in the evening along with the bar offerings?
Jul 15, 2022, 10:08 pm
Replies: 20
Views: 39,544
Posted By HereAndThere

Maybe a flexibility rate just means that Marriott...

Maybe a flexibility rate just means that Marriott properties have the flexibility to decide what it means when they choose to decide what it means? ;)
Jun 30, 2022, 10:19 pm
Replies: 370
Views: 100,086
Posted By HereAndThere

One good thing that could happen from this latest...

One good thing that could happen from this latest example of Marriott's shenanigans is to get the word "bonvoyed" out to the general public. I would like to see it become part of our everyday...
Jul 14, 2019, 7:46 pm
Replies: 192
Views: 35,626
Posted By HereAndThere

Glad to see that AG is initiating action on this...

Glad to see that AG is initiating action on this deceptive way of listing actual prices.

I'd also like to see someone file a class action suit to recover the fees that many of us paid for years...
Apr 11, 2019, 3:46 pm
Replies: 806
Views: 136,653
Posted By HereAndThere

If the hotel isn't reimbursed by Marriott for a...

If the hotel isn't reimbursed by Marriott for a room booked on points because of a late check in or even a "no show", that is an issue between Marriott and the hotel. Why should a guest be blamed for...
Apr 11, 2019, 1:35 pm
Replies: 806
Views: 136,653
Posted By HereAndThere

Without going back through hundreds of posts, why...

Without going back through hundreds of posts, why didn't the hotel simply take the points for the night?

The charge for the room is outrageous. After a month of diddling around neither the...
Apr 10, 2019, 9:38 pm
Replies: 55
Views: 12,784
Posted By HereAndThere

If I were the GM I would have a hard time...

If I were the GM I would have a hard time explaining this exquisite piece of nonsense appearing under guests doors. It makes no sense. I would definitely ask what this is all about and let the GM...
Mar 15, 2019, 9:49 pm
Replies: 806
Views: 136,653
Posted By HereAndThere

I hope some attorney general or state legislature...

I hope some attorney general or state legislature will pick up on this kind of outrageous behavior by Marriott.

Over 1500 nights with Marriott and I'm fed up with incompetent leadership, sleazy...
Mar 14, 2019, 12:11 pm
Replies: 92
Views: 12,940
Posted By HereAndThere

I agree. In the "good old days" the lounges were...

I agree. In the "good old days" the lounges were open on weekends, upgrades usually worked as indicated, there were no mandatory, rip-off, resort or property fees, customer service calls were...
Feb 16, 2019, 3:25 pm
Replies: 2,510
Views: 641,522
Posted By HereAndThere

I haven't been able to access the Marriott...

I haven't been able to access the Marriott Insider's pages for several days. Tried two different browsers and both get errors. I sent a message to Marriott yesterday, but haven't heard anything back...
Dec 10, 2018, 6:47 pm
Replies: 28
Views: 6,088
Posted By HereAndThere

My response to William's post was not meant to be...

My response to William's post was not meant to be a personal criticism of William nor of the timing of his specific post. I can see how it may sound that way in rereading it. I have no idea when...
Dec 10, 2018, 11:10 am
Replies: 28
Views: 6,088
Posted By HereAndThere

Thanks for at least a belated response on Flyer...

Thanks for at least a belated response on Flyer Talk.

Why not post something on the Marriott home page for all those who don't search Flyer Talk for an answer to Marriott's glitches? This has been...
Dec 10, 2018, 10:46 am
Replies: 28
Views: 6,088
Posted By HereAndThere

Marriott seems to have lost much of its sense of...

Marriott seems to have lost much of its sense of customer service on the web. If the Insiders problem is an IT glitch, how complicated can it be to simply add a note on the Marriott home page or...
Oct 16, 2018, 10:18 pm
Replies: 151
Views: 27,760
Posted By HereAndThere

I would speak to one of the managers and ask what...

I would speak to one of the managers and ask what is the purpose of this bill and what do they expect that guests should do. Why are guests being given a bill for a zero charge, are guests expected...
Sep 18, 2018, 2:59 pm
Replies: 1,185
Views: 854,289
Posted By HereAndThere

Omaha Marriott Downtown at the Capitol District:...

Omaha Marriott Downtown at the Capitol District: Lounge open for breakfast only on weekend. Lounge is key accessible during the entire weekend. Information based on stay September 13-16 2018
Aug 21, 2018, 8:27 pm
Replies: 44
Views: 7,966
Posted By HereAndThere

Marriott had incorrect information on its site...

Marriott had incorrect information on its site that led to someone booking a hotel that was not as described. A location far away from where it is said to be is not a minor inconvenience. It is a...
May 10, 2018, 2:47 pm
Replies: 273
Views: 113,932
Posted By HereAndThere

I stayed at the Waikiki Marriott several times a...

I stayed at the Waikiki Marriott several times a year over a period of several years. I complained often about the resort fee and usually got it waived, but it was always an annoyance. The issue of...
Jan 8, 2018, 11:13 am
Replies: 71
Views: 12,174
Posted By HereAndThere

The email is signed off with "Janet Lamkin,...

The email is signed off with "Janet Lamkin, President, California"
I live in California and she isn't my president. The title is a falsehood, a marketing naming failure. She might be president of...
Oct 19, 2017, 6:53 pm
Replies: 1,056
Views: 333,998
Posted By HereAndThere

Same menu CDG to SFO this week. Omelet and...

Same menu CDG to SFO this week.
Omelet and hot fudge sundae seemed weird to me too. And cheese plate consisted of three small nondescript pieces of cheese--probably a camembert type (that was...
May 3, 2017, 11:34 am
Replies: 2,575
Views: 445,719
Posted By HereAndThere

Oscar Munoz said recently in response to the Dao...

Oscar Munoz said recently in response to the Dao debacle that it is never too late to do the right thing. I'd like to see United do the right thing which in my view is to offer permanent second tier...
Aug 24, 2016, 4:49 pm
Replies: 715
Views: 244,962
Posted By HereAndThere

I'm curious about the real world experience with...

I'm curious about the real world experience with this Schwab Platinum card since some time has passed by since anyone has posted. Specifically wonder if there is any additional experience trying to...
Aug 14, 2016, 2:18 pm
Replies: 370
Views: 100,086
Posted By HereAndThere

I still don't understand how bundling would make...

I still don't understand how bundling would make this okay from a legal or regulatory aspect. It is labelled as a "fee" and each resort lists the services that you are paying for. Whether you are...
Aug 13, 2016, 2:20 pm
Replies: 370
Views: 100,086
Posted By HereAndThere

thanks. I can do without the hyperbole too. ...

thanks. I can do without the hyperbole too.

My question is about the legality of telling guests that they get something for free and then making them pay for it via a bundled fee.

As for the...
Aug 12, 2016, 4:13 pm
Aug 12, 2016, 12:32 pm
Replies: 370
Views: 100,086
Posted By HereAndThere

Do resort fees that result in Rewards Members having to pay for wifi violate MR T&C?

As mandatory resort fees have become common at Marriott hotels and resorts, the fee often encompasses wifi service as one of the listed benefits of the fee. Marriott Gold and Platinum members and...
Showing results 1 to 25 of 324
 

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