E-rewards [Master Thread]
#3706
Join Date: Jan 2015
Posts: 783
Well, I tried to see if things got fixed over the weekend. I had a few partial credits post on 3/15, probably less than a third of the ssi surveys I did, and all the older style ones - 3 in all, I think. No credit, partial or full, for any of the ssi surveys attempted or completed on 3/14, 3/16, 3/17. Delays in mileage posting, no credit for surveys... I wonder if e-Rewards is disappearing and these are the last sputters of a dying business...
#3708
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
#3709
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,298
Are you not getting credit just for SSI surveys or for any of them? I’m missing credit, full and partial, for all SSI surveys starting on 3/14 (although I did receive partial credit for a few, but not all, SSI surveys on 3/15 only). The credits for the older style surveys (“research now”) were still posting for me, but they’re pretty rare these days. Ha! I just got one and the credit isn’t posting immediately for those either now! Nice...
Last edited by honu; Mar 18, 2019 at 6:51 pm
#3710
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,269
I think they tried to do a catch-up of the unposted stuff from this weekend because I suddenly have $17 more in my account than when I looked this morning
#3711
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,298
Yup, it looks like something posted from the past weekend, but I don’t think it’s all of it, and nothing seems to be posting in real time anymore... disappointing.
#3714
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Redeemed on March 11 and the points posted yesterday (March 22)
#3715
Join Date: Mar 2019
Posts: 1
Did anyone else have their e-rewards account cancelled this week? I lost $450 in accumulated rewards when they shut down my account with no warning. They won't respond to my inquiries either. Is there anything I can do to get my rewards back or my account reactivated?
#3716
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Its not beneficial to have such high sums on your e-rewards account. You should be persistent and have all personal data at hand when they reply, and they will eventually.
#3717
Join Date: Jan 2015
Posts: 783
Last week one account closed down. Appealed, week later reinstated but they didn't lift the block so had to mail again and finally back up and running. Keep mailing them until they reply.
#3718
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
If any of you get a survey and it starts showing ads for Dolce and Gabbana hit the X key. It said it would take my 15 minutes to complete and took over an hour (it was on the 83% status for at least 15 minutes of questions) and then I received the message they already received enough pariticipants in my group and I was only getting partial credit. It's bad enough I spent a good hour on a survey they said would only take 15 minutes but then to get only partial credit really pisses me off
#3719
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Yes, also here: my account and wifey's account... both only accounts with e-rewards, luckily only one had 5300 points, other only 1800... but I think that I have enough of this .... from e-rewards. For the last 2 months almost no good surveys, more and more SSI survey that did not work, etc... F*** such shady company.
#3720
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,081
If any of you get a survey and it starts showing ads for Dolce and Gabbana hit the X key. It said it would take my 15 minutes to complete and took over an hour (it was on the 83% status for at least 15 minutes of questions) and then I received the message they already received enough pariticipants in my group and I was only getting partial credit. It's bad enough I spent a good hour on a survey they said would only take 15 minutes but then to get only partial credit really pisses me off