I re-activated my e-rewards account recently and just noticed that it does not any any airline sponsor. I believe I got it through NWA. Does any body have an idea what could be the issue and how to fix it?

When the Iberia Avios points disappeared from my e-Rewards redemption list, I contacted e-Rewards to ask why. Here is the response I just received:

"Thank you for contacting e-Rewards. Unfortunately, due to recent changes of our airline sponsors, your previous reward options has been limited to the original rewards based upon your original account enrollment. We apologize for the inconvenience this may cause. In the event that you receive another invitation, you could cancel your current account and enroll through that invitation offer. However, please note that the sponsor in whom you enroll through determines which rewards are available to you."

Does anyone have any advice for getting an enrollment invitation that has broader choices for airline redemptions (Avios in particular)? Any assistance would be greatly appreciated!

OK so I just checked my account and USAirways is gone.:mad:
Now I can still use my points to load up hotel points for hits, but this still means I am down 1 free hit.:td:

I haven't had any surveys in months.. I e-mailed them, and was told I don't currently fit the demographics their clients are looking for. No mention of being flagged as a bad survey taker.

No free points for me- but I will keep checking!

You claim that "based on the postings here, it doesnt seem like this is a widespread issue - has anyone seen anything like this in the past?"

:rolleyes:

Honestly, how much of this thread did you actually read?

Your question is one that gets asked OVER and OVER and OVER again (like many/most of the questions posed on this thread). And there isn't necessarily some magic answer. But, sometimes it pays to read a significant chunk of existing material; no guarantees, of course.

Kathy is quite correct. This question gets asked probably once every month or two. One suggestion is to update your profile. Another is to send them an email. Neither suggestion guarantees more surveys; they just work for some people.

Not sure how to magically trigger the invitation from other sponsors, but I can tell you that my wife got one from American Eagle Outfitters after signing up for their bonus program (and making purchases). Her airline options are Aero Mexico, AF, AirTran, Alaska, Aloha, Delta, Emirates, Eithad, Frontier, Hawaiian, Iberia, JetBlue, Southwest, Spirit, United, US, Virgin America, Virgina Atlantic.

The key is to get the invite from something other than an airline program, as that restricts your options to only that airline.

Me too. :(

I haven't been answering surveys for a month or so but I logged in because I'm 300 miles short for an award ticket that I need next month and USAir and all of the other airlines that I had as redemption options have disappeared except for United. Funny thing is, I'm pretty sure I joined through USAir. I guess I'm going to be looking for an invite from another sponsor, cash out my current account and then start a new one.

Received an interesting email from eRewards today on my wife's account. It said that she took and completed a survey recently that had an $8.50 value. The email said she was not qualified to have taken the survey and that they have removed $7.50 from her account and left $1 for her trouble. Strange. She (I) only take the surveys they send and qualify us for.

Got a similar email with the same message. I think the $1 represents what would have been earned for the portion of the survey completed. eRewards seems to be saying that credit was given for completely finishing the survey when the pollster determined that we didn't meet the demographic criteria and didn't allow us to continue.

All of the airline mileage programs have disappeared as options for rewards. My husband still has Delta Skymiles listed for his account. I've sent them an e-mail but no response so far. What gives? I've got a decent balance and there is nothing I want.

In a day or two, you will get an e-mail from them, referring to "recent changes of our airline sponsors." All of my airline reward options have also disappeared. We apparently need to get a new invitation to join e-Rewards from a sponsor that includes more airline options. Any ideas out there?

In response to Mcmarya: Just minutes ago I redeemed e-rewards dollars for Southwest points. No problem.

I still have Delta left. But that makes sense since I originally sign up with NWA. Wish I could get an invite from USAir.

Likewise. All the airlines are gone. Do you think this is a temporary reconfiguration? or a permanent change? If it's permanent, there's little reason to spend time answer the surveys.

Just checked my account which I have had since about 2002 and all the airlines partners and rewards are gone. Only the hotels are still there. I sent them an internal email asking what happened. Probably the usual, they weren't making enough money on the airline rewards so they removed them without warning. We better get used to this as it seems like an industry trend. Delta Skymiles pulled a sweet number on me last year when I was just a few hundred miles from a trip to Asia. Suddenly they increased the required miles from 60K to 80K overnight without warning. I stopped using DL for anything except to burn the miles I had with them. Now who will be next?

I still have all the airlines on mine - wonder what's up.

E-Rewards is really behaving strangely. Just the other days they activated my account. Now it has been deactivated again. Not sure what is going on.

Same with me (and fwiw, nothing else is gone either)

This is the explanation you will receive:

"Thank you for contacting e-Rewards. Unfortunately, due to recent changes of our airline sponsors, your previous reward options has been limited to the original rewards based upon your original account enrollment. We apologize for the inconvenience this may cause. In the event that you receive another invitation, you could cancel your current account and enroll through that invitation offer. However, please note that the sponsor in whom you enroll through determines which rewards are available to you."

Yeah, I think everyone should go sign up / log in to their US Airways account and check to make sure they're signed up to receive emails from their other partners/sponsors/whatever in hopes of getting an invite from US Airways. That's who I signed up via and I have so many options for redemption, I can't even count them all, including a good dozen airlines.

My $25 Travel & Lodging redemption options give a good idea of who all US Airways partners with for redemption purposes:

$25 Level

½ A+ Rewards credit
250 Skywards Miles
250 Virgin America Elevate Points
500 Alaska Airlines Mileage Plan® Miles
500 Delta SkyMiles®
500 EarlyReturns® Miles
500 Etihad Guest Miles
500 FREE SPIRIT miles
500 Flying Blue Miles
500 Flying Club Miles
500 HawaiianMiles
500 Miles
500 Premier Miles
500 Rapid Rewards Points
500 TrueBlue points
500 US Airways Dividend Miles
750 Avios
1,000 Hilton HHonors® Bonus Points
1,000 Club Carlson Gold Points

Even my 18 year old son has gotten an invite from e-Rewards - the T&C says anyone over 13 who gets an invite is able to sign up (and let me tell you, that kid gets more surveys than I do by a long shot, though the one who gets the most is my husband - apparently being in your 40s with only a high school diploma is a really good demographic to be in!)

USAir sponsored e-rewards account
 

Just checked our accounts. It seems that all of the original redemption options are still active... several airlines including USair plus various hotel partners. Now I'm wondering what to do. Should I redeem now to be safe or take a gamble that all will stay the same? We have nearly 100 points in two separate accounts that we were building up in anticipation of a 2012 Grand Slam...wanted to be able to weigh the options for possible hotel points to get enough miles for a hit that would otherwise be difficult to snag. Thanks to all for getting this kind of info out there and a special thanks to 'needtoescape' for the redirect from a grandslam thread to this one!

This hasn't hit my account either - of course, I'm freaked that it might, since I tend to earn enough to support two airline habits. I have no idea whose invite I originally accepted, but I've always been able to deposit in any of their airlines and hotels. I'm just crossing my fingers and checking every day to see if I get clobbered...made a quick deposit in my less-favored airline just in case.

My sympathy to everyone who's getting partially shut down...

I actually got an invite from AA this morning.

--wes

That's real news because I thought AA left the program a few years ago. I had an AA eRewards account which was sort of orphaned when this happened.

It's part of a 250k sweepstakes and it came from AAdvantage, I'd bet that they recently re-joined and will be sending to many others soon.

--wes

Last week, Iberia Avios and Southwest Airlines disappeared from my list of e-Reward redemptions (leaving me with no airline options). In response to my e-mail, the e-rewards folks said they were re-aligning the reward options based on the partner through which I received my original invitation.

This morning, American Advantage showed up on my list, for the first time ever.

Go figure.

Yep...I now have American as an option along with US Airways, Southwest, Hawaiian, United....

Hope they are rolling out the new rewards. I just checked mine and nothing has changed. :(

This is a nice little game changer. ^

American Airlines is showing as a redemption partner on my e-rewards page. I have pretty much every airline that participates and every hotel. NO IDEA who I originally signed up with...

No changes on the rewards with my mexican account, our rewards list is so small compared to those on the US, i got my invitation by Aeromexico Club Premier, and we just have:

• Aeromexico
• Fiesta Rewards
• La Quinta Inn
• Choice privileges
• Hilton Honors
• Priority Club

I wish we had United because i'm 2000 miles short of a single ticket i will need in a few more months! And i know that if we had it i easily could reach the points i need for those miles.

Btw, anyone has moved from one country to another and can change the country of their accounts?? I'm moving to New Zealand and i wish i could keep taking surveys from there. I know that some other survey companies (Global Test Market for example) allow you to do this.

Thanks for the tip. I originally signed up via AA, have over 300 points waiting to convert to Hilton, so I could convert to AA.

Sure enough, though I received no notice of change, AA is back as an option--it was not there a couple of days.

I received one too, singed up and filled out a few surveys arlead

I think they actually added UA and Spirit to mine.

Spirit is 1,000 points for $25 and 500 points for $50. ;)

Mike

AAdvantage now shows up on my e-rewards acct. Signed up thru Hilton HHonors (this time around).

+1. I got an AA invite also. It comes with 250 AA miles for enrolling and finishing the intro survey/profile.

But I am already enrolled through Southwest. Can anyone tell me what the policy is regarding 2 accounts under my name. Or if there is another way to use both accounts, maybe I can sign up under a family member's name to get the miles?

Got the AA added this morning as well and it is very tempting. But saving er$ for Grand Slam 2012, so...must...stay...disciplined...:p

I just signed up for AA e-rewards here:

http://www.aa.com/i18n/AAdvantage/ea.../e-Rewards.jsp

Earn 250 AAdvantage bonus miles* for enrolling in the e-Rewards® Opinion Panel.

I already have an e-rewards account linked to Rapid Rewards. I'm wondering if I can combine the two somehow.