You might want to try a redemption and see if you get the dreaded "Error" message meaning your account has been suspended. I just checked my account and there are no issues and I also have the Hilton program. I did notice the other day that after months of my wife being kicked off E-Rewards (reason unknown) that she has also not received any surveys from Opinion Place in months - so I'm guessing they are connected - as I'm sure many of the sites are. Hope you are able to get it resolved. E-Rewards doesn't normally screw with me until I have $500 - $600 in the account :-)

Thanks. I'm due for a redemption so I may go ahead and try that over the weekend. However, the fact that they are telling me the account is not locked makes me think that I won't have a redemption problem, just the ongoing survey access problem. The more I think about this, the more I'm leaning towards an issue with having the Hilton account as well as the e-rewards account. But I'm going to wait and see what they have to say in response to my most recent email. I would think that if there is an issue with Hilton and vice versa their IT people would be able to identify that without a lot of digging. If I have to, I can give up Hilton without much concern, but don't want to give up e-rewards.

EDITED TO ADD: I just redeemed for United miles this morning (10.10.21) so I can confirm that everything about the account is working except for not receiving any surveys. Anyone else?

I'm having this very issue. I was still able to access surveys via e-mail and/or website as of Tuesday I think. Now I get the message you've described. I've gone through a "fake" redemption just to the point where I would normally get the error message if my account has been inactivated. I don't get the error message.

BTW, I'm in the US.

Has anyone actually received a 1099 form from them in prior years ... and was the amount what you expected, or more or less?

Yes, I received one last year for the very first time, and I've been on e-rewards for many years. The amount seemed to accurately reflect only my redemptions for rewards that had a specific monetary value, AKA gift cards. Redemptions for airline miles, hotel points, etc did not appear to have been included. Prior to the receipt of the 1099, I was very concerned about how they were going to value miles and points, but that seems to not have been an issue.

Thank you. That is exactly what I wanted to know. That seems very fair to me. I appreciate your post.

Has anyone had issues with e-rewards not getting any surveys but am still able to redeem for rewards? This has been going on now for almost a week and I haven't had any surveys, but am still able to redeem for IHG points and AA miles. I have a long term laundry study with them, they pay me every month for doing my laundry and get rewarded with $56 dollars, but this last week no surveys what so ever.

Please see posts #4521-4524 upthread. You're now the third person, including myself, who has posted about the exact same issue. Strongly recommend that you contact them (as I've already done) and perhaps mention that you've anecdotally heard of several others with the same problem in the past week. The more they know that this is not an isolated incident, the better.

Wondering if you have an account with one of their other survey programs, i.e. Hilton Guest Opinion Rewards, and if so, are you experiencing the same issue there?

As I indicated in a post above I received the first request for 1099 info from E-Rewards a few days ago - hasn't happened in past years. Makes me wonder - can I claim a certain value for my time filling out surveys to offset the value they claim??? :-)

I received a brief reply from customer support confirming that my account was still active/not flagged and that they would be expediting my ticket.

I cancelled my membership to Guest Opinion Rewards when I read about the potential conflict. However, I have never taken any surveys nor accrued any points through this portal.

Today I received a new email from the customer service rep that has been handling my issue. The rep indicated that the problem I've been having is a known issue that has been affecting other members as well, and their IT people are working to correct the problem. The rep indicated that some modifications had been made to my account to reactivate it. I'm now able to see new surveys in my dashboard, and have been completing surveys with no further problems, both on the e-rewards website and in the app. I will cautiously report that it looks like things are back to normal, and this was NOT a situation where my account had been deliberately locked out.

I haven't had any surveys again for the last 3 days. I normally get 5-20 a day. I emailed them Wednesday and they said they would check - still nothing.... and I just got 6 rolls of toilet paper I need to evaluate :-)

Melia Rewards is n ow showing up as a transfer partner for my USA account. Anyone know if the 6000 points for $80 option is a good value?

This morning I got this email. Oh well...that is the end of this!

Thank you for your email.

We are sorry to hear that. Unfortunately, the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account.

As a member of our program you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules we are obligated to take steps to investigate and unfortunately suspend accounts.

We do not take account suspension lightly and do so only when account issues have been identified. At this time your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website.

Thank you for your understanding.
Thank you for your patience.

Kind regards,

Maemel

e-Rewards Opinion Panel
https://ecp.yusercontent.com/mail?ur...JSOm6OdMkw--~D

11/24/2021 05:24 PMThank you!

what did they nail you for doing? more then 1 acct? or alot more. Sorry about your outcome, can you offer some specifics to help others remain alive would be most helpful,thx

I have no idea why. The only thing I can think of is this: I was on vacation for about a week. When I returned, I had tons of surveys waiting. So I sat down and did probably 50 surveys over the course of several hours. It's just weird! Most of them give 25c as you know.

The last time I checked my AVIOS only account it allowed you to redeem 2 times in one go. Does redeeming 2 x 2000 AVIOS in one go still allow another redemption a week later?

I think so, yes. But it must be the full amount (2000 avios)

This is their standard copy-paste reply, nothing to do with anything you did or didn't do. I had this a few times, sometimes it went away after opening a new ticket (HUACA :)) sometimes the account just got reactivated a few months later without any input from my side.

Anyway, the moral of the story is to redeem asap and thus minimise your risk of losing anything more substantial.

Thanks for this. I will give it a few weeks and try again to get it reset. I appreciate your comment.

Has anyone transferred to Radisson (previously Club Carlson)? I need to create an activity to extend the points expiry which is set on Dec 31st 2021.

Last time I did the the transfer in this purpose on my husband's account I could not check when the transfer happened due to eRewards only keep one year's history. I transferred $25 for 1000 pts on Dec 1st to my own account just to give it enough time, hopefully the activity would show up in a couple weeks.

Duplicate

When did AVIOS change to redeem once every 30 x days? The last time I looked you could redeem points once a week?

BA and IB Avios have always been every 30 days for my US-based account, thoughI haven’t redeemed for them as much this year in favor of options that are easier to use given my travel hopes over the next 2-3 years.

I am hoping the unlimited United miles sticks around for a while, even if they return pricing to normal levels.

I kind of wonder if Dynata was able to buy a bunch of bulk airline miles from select carriers really cheap in 2020 and the occasional deviation from once a month redemption is depleting excess mile inventory

Never seen it officially once a week, they say once every 30 days, however if you have enough points for a full redemption (2000 avios) you can redeem them earlier. If you try smaller quantities it doesn't let you. I've averaged something like once every 3 weeks.
This applies to accounts where avios are the only redemption option.

I started this week completing surveys again after a 3 week break & on my AVIOS only account I can confirm I was able to redeem once a week previously. I redeemed 4000 AVIOS this week so will try again next Sat or Mon & report back

Is it just me, but the past couple of weeks I havent gotten any $.25 if I dont get to complete the survey,

ok, just managed to redeem 6500 points for 2000 AVIOS exactly one week after my last redemption.

No email offers but offers in Dashboard
 

I've been a regular, active member of e-rewards for many years. I've experienced my share of hiccups, but they've usually been corrected pretty quickly. I have a new issue, and just wondering if anyone has experienced anything similar when NOT dealing with a locked account.

For about the past month I've received absolutely zero survey offers from e-rewards via email. I do receive other communications from them, like the Amazon gift card promotion and help desk replies, which come from a slightly different email address than the surveys. My dashboard continues to show offers, so I'm still able to answer surveys, earn $$, and redeem for rewards. I've checked every spam and junk filter for my account in which their emails might have landed but come up empty. I've written their help desk, and after initially getting the boiler plate response about clearing my cache etc etc they claim to have done a check and found nothing wrong on their end.

Has anyone had a similar experience, and if it was resolved, any insight as to what was causing the problem? I'm positive the issue is on their end, but I just can't prove it.

EDITED TO ADD: After two months of this I ended up checking with my ISP, who could find nothing wrong on their end. They recommended that I try changing my email address with e-rewards. Even before I received notification that the change had gone through, the emails started coming to my new address. Interesting that my wife, whose email address is with the same ISP, has never had this problem. Hope someone may find this answer helpful.

Similar but not quite the same. Over the last week or so (which I chalked up to the holidays) I have received one or two survey emails. Actually I received three yesterday but when I responded they all said no surveys available. When I clicked on any surveys that show up on the website most go away as soon as I click on them - and those that do continue kick me out shortly - so the end result is I haven't had a completed survey (just a few 25 cent parting gifts...) since before Christmas.

I did have a telephone survey issue that I requested hep on since I never got the reward. They responded that I would have to wait 2-4 weeks for them to close the survey out etc...After 5 weeks I inquired again and got a BS reply basically asking me to re-send everything to which I responded you have the case number, everything you need is there, look it up. They responded on 22 Dec saying they has escalated the issue and would get back to me asap. So I don't know if I upset them and they turned the spigot down - or if it's just a seasonal slow down.

Has anyone had a similar experience, and if it was resolved, any insight as to what was causing the problem? I'm positive the issue is on their end, but I just can't prove it.[/QUOTE]

Can anyone tell me what the value of one regular US dollar is to e-rewards dollars? I thought it was $1 = 4 e-rewards dollars, but I may be wrong.

The reason I ask, is because I did a zoom study that was for $100. But they gave me 277.75 in e-rewards. Trying to figure out the math on this one, along with I think they are wrong.

The cash value GCs in the US are often $75 in e-rewards dollars for a $25 card so in the ballpark of 3-1 kind of lines up with that

Except most of the gift cards they offer are not that good. I can't do amazon in my account. I got a account from AA about 10 years ago. Need to make a new account with more offers on it. But Im running into a issue because I have a 1 year contract with e-rewards to have them monitor my laundry usage and I get $56 per month for doing so.

What a great world we live in... ;)

It looks like they’re doing the laundry survey again in 2022. I got what looked like a screening survey for it but my laundry room isn’t configured right for the gear required so I screened out.

About a year ago I participated in a group interview via Zoom on financial advisors that was supposed to pay something like $150 in e-Rewards dollars. Interesting interview, especially getting others' viewpoints as well, but the credit never came through. I followed up several times and then gave up.

No more phone or Zoom interviews for me.

Did you contact the company/people that put the zoom study together? Ive had to do that before. Where the zoom study people contact e-rewards for me.

No, I don't think I did. I wish I'd tried that.

You should look in your emails to see if you can get ahold of them.

Brandon

Anyone here who has received a 1099 in the past for earning over $600, can you tell me (1) did the 1099 come via email or snail mail, and (2) approximately when did you receive it, i.e. late January? Thanks.