Same here. Google knows far more about me than I want anyway without deliberately adding more.

Did anyone have a number of 700 x point surveys stuck in their accounts later this week, they didn't disappear for two days until pm Friday, was a slow week until then.

I didn't have any 700 ones but there were a number of surveys between 75 and 375 points jammed in my home page for most of last week that just kept going to the complete profile page when clicking on them. They cleared up late Sunday night by the look of it (I'm in the UK)

Has anyone not been able to redeem avios as a reward today? I put in all the correct details but the checkout button does not work?

Same here (Accor All redemption)

Checked this morning, checkout button still not operational? Tried putting into basket & using other checkout basket at the top but just sends me round in circles requiring name & membership number again.
I've never seen this glitch before, I tried different browsers & a smartphone but no luck. Can you let me know when your redemptiin checkout button works again please.

Very fishy survey asking you to upload your Netflix viewing history from the Netflix website - not gonna happen.

same issue
 

Same as me guys, tried on different browsers, just nothing seems like the continue button is disabled.

I have just reported the Tech glitch to them, can everyone else facing the same problem do so also as this will speed the resolve ASAP.

I've done it in the morning. Till now there is no any answer.

Thank you for contacting us.

We are sorry you are having issues redeeming your points. We have verified that our website is working fine. To help you redeem your points, please do the following and try again after 24 hours.

1. Clear your browser's cache.
2. Install the latest version of Adobe flash player and Java Script and enable them on your browser.
3. Do not claim using iPad or any mobile devices.
4. Make a claim in the location where you registered with us.
5. Make sure your computer's time zone setting matches your location.
6. Do not use shared computers and Wi-Fi connection when claiming.
7. Enable cookies and allow third party cookies.

This could be pure timing with the issue resolved itself earlier but I cleared my browsers cache as per above, returned to rewards and managed to make a redemption.

Sure, it's fixed now, My redemption was successful too..

Has anyone redeemed for hertz points lately? I redeemed back on 3/08 and the points aren’t in my account yet. E rewards says by email they are following up with their rewards department but it’s been over a week. I submitted another redemption for hertz to see if it would go through but nothing yet.

Growing frustrated with e-rewards
 

First or second of June I tried to redeem some of my points, and the software demanded to call me and give me a pass code. I had changed my number more than a year ago to Google voice more than a year ago, so I figured I needed to up date the data for them. It must be done over the phone, I could not update on-line. However, they just wouldn't respond to any of my email requests for a contact number to proceed. I started searching the internet for a valid phone number, and finally found a valid one, apparently it was an answer service (they were very coy about who they represented) however, I finally go an e-mail back, saying they cleared my old number and I could log into my account and provide the new number. However, it wouldn't take my only number (google voice). Subsequent requests for advice on how to proceed have been consistently ignored. I have more than $260 in "points" to redeem, but of course their software refuses to allow me to do, and their support services refuse to help me out.

I too have seen lately a large increase in "time wasting" questions before even allowed a survey to complete, and many more surveys asking extensive questions before rejecting me and giving me only the 25c consolation prize.

New users should be aware of the real time one contributes to get "dollar denominated" points that mislead one as to their real value. For example: It costs 150 "dollar denominated" points to get one night at an unpopular hotel location (worth $60-$80?). If it takes me 20-30 hours of survey answering to get those points, my compensation is $2-$3 per hour. If on top of that there's a high risk that the company will arbitrarily change their rules and take away what you have saved, it becomes clear the compensation provided is misleadingly low.

They use the telephone number as a means to ensure you are really in the country you signed up for. Software numbers as skype don't work

maybe that’s the intention, but doesn’t work that way. UK account - you can use phone numbers from a couple of dozen (seemingly random) countries but not from other, also seemingly random countries.

E-rewards’ underlying IT structure is weak at best, IMO.

Totally agree their IT provider is pretty awful. This morning 100 point survey invite does not work, try another email & it keeps appearing. Then a different survey link has exactly the same problem? Not a good week for them with these stuck survey links and the the farce over not being able to redeem.

Interesting, never occurred to me to try different countries. I seem to remember that the country code cannot be changed, but may be wrong..

There’s a dropdown list of country codes

From e-rewards:

"We appreciate your feedback! We understand that the issue is quite frustrating on your end but as part of our account security, our system will not allow VOIP or Google numbers to be used for account verification. Sadly, there's currently no process to override this type of restriction aside from using a different number that is valid. We sincerely apologize for the inconvenience this may be causing you on your end."

I could appreciate this restriction if I were applying to participate, but to put this new restriction on after years of participation and a large points balance seems to me a breach of contract. Now I understand this isn't worth going to court over, but I can at least warn others of their attitude towards their users.

Your experience is exactly why I redeem everytime i surpass $25 threshold. Anything more than $50 is a gamble it seems.

In the UK, a while ago they started closing accounts that had more than 10-15k of points quoting the usual BS reasons. After that, I always try to cash out ASAP.

I'm doing the same - every 30 days, whatever happens to be on the account is redeemed, no matter if it would make sense to wait for the next threshold.

This! I became so frustrated getting to 50 points for a higher Hilton reward and continuously having to chase or follow up either for missing survey points thereafter or for Hilton redemptions. I now redeem as soon as I get to $25 either for AS miles or HH points. I started doing this around October of last year & so far so good.

The last two days my account has had the statement No available surveys, please update your profile. I've never had this statement apart from the very first few days of the new account opening.
Do you think my account is temp suspended under review and should I cash out now?

Avios redemptions post later and later in the week. Not long ago they posted on Mondays. Then on Tuesdays. Now they post on Thursdays.

Agree, i redeemed last Thurs for avios, usually in 2 x days before it would credit. Took until today to credit so 4 x days in total.

Did you go ahead and update your profile? I can't tell you if you've been temp suspended, but can tell you that in my experience what you've described is not unusual. I've been pretty active on e-rewards for years, and I still periodically get a "No available surveys, please update your profile" message. Sometimes it's a couple of questions, and every once in a long while there are a bunch of categories that require updating. Typically they've added one or more questions to a category that had already been completed. The old Q&A are still there but some new questions are waiting to be answered. I take a few minutes, finish answering the new questions, and then wait for a new round of surveys to appear, typically no later than the next day.

After age 65, does frequency of surveys decrease?
 

Wondering if anyone here has been active on e-rewards at the time they turned 65. If so, did you notice any change in the amount of surveys you've received? I've noticed that when a survey asks for your age, and gives you age bands to select from, it seems that they frequently do 5-10 year bands up to 64, then it often becomes just "65+". Not a concern for me at the moment, just curious if that's indicative of a general decreased interest on the part of the survey companies in the opinions of seniors.

I have been in the 35-44 band for more than 20 years.

My profile was 100% completed, knew something was up when I got an error message when trying to make a redemption to contact them. I did contact them quoting the code on the error page but four days on still waiting for an update!

Got this:

Unfortunately, the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account.

As a member of our program, you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules, we are obligated to take steps to investigate and unfortunately suspend accounts.

We do not take account suspension lightly and do so only when account issues have been identified. At this time, your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website.

Thank you for your understanding.

Can you still log in to your suspended account as I can still whilst waiting for the reply.
Barstewards, I was only 500 points off a Hilton 8k redemption also.

I can log in but can't redeem. error code: QSB0303-17

Same code here, looks like I'm banned also.
Any partners allowing sign ups at present? I've used Virgin to sign up to this last one.

For Hilton try guestopinionrewards.com

Signed up earlier. Found Accor still allowing sign ups!

Does this give you a choice of redemptions via e-rewards, or is it Hilton only?

Hilton only.