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Ritz-Carlton credit card from Chase

Old Oct 21, 2016, 7:50 pm
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Last edit by: philemer
There is a complementary thread about the new R-C card on the Chase UR Forum here: Ritz-Carloton Visa Infinite
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Ritz-Carlton credit card from Chase

 
Old Jun 25, 2011, 6:28 am
  #61  
 
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,073
You mentioned earlier that "Even the "club upgrades" posted in the MR account". Are the "club upgrades" electronic certs, similar in nature to the free night certs, which are found at the Unused Certificates section down at the bottom of the Upcoming Reservations page?
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Old Jun 25, 2011, 8:20 am
  #62  
 
Join Date: Jul 2006
Posts: 157
Innerloop-

How are cardmembers advised to make hotel reservations in prefer to take advantag of the upgrade, $100 credit,etc?

What is the transfer rate of point to Delta, for example?

Additionally, does an additional cardholder get Priority Pass membership as well?
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Old Jun 25, 2011, 10:45 am
  #63  
 
Join Date: Aug 2010
Location: SFO
Posts: 311
Originally Posted by aaupgrade
You mentioned earlier that "Even the "club upgrades" posted in the MR account". Are the "club upgrades" electronic certs, similar in nature to the free night certs, which are found at the Unused Certificates section down at the bottom of the Upcoming Reservations page?
Exactly. They all posted at one time (before first purchase) and were numbered 1, 2 and 3 all with a 1-year expiration.
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Old Jun 25, 2011, 11:37 am
  #64  
 
Join Date: Aug 2010
Location: SFO
Posts: 311
Originally Posted by swf83
Innerloop-

How are cardmembers advised to make hotel reservations in prefer to take advantag of the upgrade, $100 credit,etc?

What is the transfer rate of point to Delta, for example?

Additionally, does an additional cardholder get Priority Pass membership as well?
1) The materials state "Call Ritz-Carlton reservations at (toll free #) and request the $100 Hotel Credit offer for RCRCC, or visit ritzcarlton.com".

2) No mention, I assume that its the same as standard Marriot Rewards point, no special benefit there.

3) Not really able to figure this out from the materials, sorry. It doesn't specifically say anything yes or no about additional cardholders. It does specify that the $200 travel reimbursement can apply to any cardholder, but only the primary cardholder can request a credit and its max $200 across all cards (obviously!)
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Old Jun 25, 2011, 11:39 am
  #65  
 
Join Date: Aug 2010
Location: SFO
Posts: 311
Originally Posted by NJUPINTHEAIR
I assume that this card provides auto insurance for rentals. Is it primary or secondary?
From my (non-lawyer) reading of the T&Cs, it appears to be Primary on the auto rental coverage.
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Old Jun 25, 2011, 1:24 pm
  #66  
 
Join Date: Jul 2006
Posts: 157
How do you request the upgrade to club level?
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Old Jun 25, 2011, 3:10 pm
  #67  
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Join Date: Jan 2003
Posts: 8,720
Originally Posted by Innerloop
From my (non-lawyer) reading of the T&Cs, it appears to be Primary on the auto rental coverage.
That would be a swipe at Diners Club, if it is indeed, primary as opposed to secondary, as most credit cards are.
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Old Jun 25, 2011, 5:50 pm
  #68  
 
Join Date: Aug 2010
Location: SFO
Posts: 311
Originally Posted by NJUPINTHEAIR
That would be a swipe at Diners Club, if it is indeed, primary as opposed to secondary, as most credit cards are.
Here's the exact language - maybe an expert can weigh in:

"What type of coverage is this?

Auto Rental CDW is primary coverage. In other words, you do not have to claim payment from any source of insurance before receiving coverage under the benefit".

Seems pretty clear-cut.

Frankly I think the insurance/warranty/trip protection end of the benefits are pretty over-the-top. I think a lot of this is also on Amex (maybe I never read it) but things like "Emergency Evacuation and Reptariation" seem pretty speculative.

The most amusing thing in the benefits brochure: "In the event of death during the course of a covered trip, expenses incurred up to $1,000 can be covered to return your body to your home country of residence"

I feel so much better now...
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Old Jun 25, 2011, 5:51 pm
  #69  
 
Join Date: Aug 2010
Location: SFO
Posts: 311
Originally Posted by swf83
How do you request the upgrade to club level?
They put e-certificates of some sort in your MR/RCR account, so whatever method you would normally use for something like that. Or via phone, according to the materials.

I have never used a MR certificate before, so can't comment on how they work.
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Old Jun 26, 2011, 9:23 am
  #70  
 
Join Date: Jul 2006
Posts: 157
Thanks for the answers.

Another question:

With the Ritz card, if you stay at a Ritz you get 5 points per dollar spent. Additionally, since you are Gold status with the Ritz card, you get an additional 25% of base points per stay. Additionally, just in general with the Marriott program (which includes the Ritz), you get 10 points per dollar spent at the Ritz.

So, let me get this straight, if you stay at the Ritz and have the Ritz Credit card you will get 15 pointsper dollar spent plus the 25% bonus?

Last edited by swf83; Jun 26, 2011 at 9:29 am
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Old Jun 26, 2011, 9:49 am
  #71  
 
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,073
Originally Posted by swf83
So, let me get this straight, if you stay at the Ritz and have the Ritz Credit card you will get 15 pointsper dollar spent plus the 25% bonus?
No. You only get the 25% bonus on the base points. So in your case you (Gold) would earn 17.5 pts/$ and Plats would earn 20 pts/$ at RC properties when using the RC Visa.
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Old Jun 26, 2011, 9:57 am
  #72  
 
Join Date: Jul 2006
Posts: 157
Still pretty good!

And if you stayed at a JW Marriott, as a gold member you would get 10 points plus the 25% bonus.

Not bad!!
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Old Jun 26, 2011, 2:13 pm
  #73  
 
Join Date: Jul 2006
Posts: 157
What are the terms and conditions for the 2 points earned at dining establishments? Would this include Starbucks, for example?
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Old Jun 27, 2011, 9:19 am
  #74  
 
Join Date: Aug 2010
Location: SFO
Posts: 311
Originally Posted by swf83
What are the terms and conditions for the 2 points earned at dining establishments? Would this include Starbucks, for example?
According to the materials, it applies to any charge that classifies itself as Dining Establishment (or airlines, car rental agencies). It specifies that on-line and catalog are excluded unless the marchant have correctly identified the transactions, and they are not responsible for merchants that don't correctly identify and bill transactions.

I would THINK that a Starbucks would identify their transactions as a dining establishment, but who knows for sure.
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Old Jun 27, 2011, 9:50 am
  #75  
 
Join Date: Apr 2005
Location: NY, NY
Programs: SPG Platinum; United 1K; Hyatt Platinum; Marriott Gold
Posts: 17
Club Level Upgrade and $100 Credit Benefits

Just wanted to report some very disappointing news about the way the Club Level Upgrade and $100 Credit "benefits" of the card work. First off, there is a huge level of confusion among the telephone reps as to how these benefits work, with one supervisor telling me that I couldn't use the Club Level upgrade unless I stayed a full 7 nights, which clearly is incorrect. Second, and most disappointing, is the fact that both the upgrade benefit and the $100 credit benefit can only be used on "standard" rates, which often means that the benefit is worthless.

For example, using my ABA rate, I can obtain a regular room at the Ritz Carlton Central Park for $415 a night, or a club level room for $515. I had hoped that having the Ritz credit card would allow me to book the $415 rate and get an upgrade to the club level. Instead, the only way I can use the upgrade certificate is to book the "standard" rate of $690 (which, by the way, is higher than the lowest "standard" rate quoted on their website of $625). Since I can book a club room with my ABA rate at $515, the upgrade benefit of the credit card is utterly worthless in this instance.

This is in sharp contrast to my experience with Hyatt, where Diamond Suite upgrades can be used with ANY rate, negotiated or otherwise. I expected better from the Ritz Carlton.

The $100 credit also applies only to standard rates (use code Z34 to check it on the website), and it often is no better than the packages that are available to all customers, regardless of whether they have the credit card or not.

So, other than the Gold Status with Ritz Carlton Rewards (whose value remains to be seen), this card is turning out to be a lot less valuable than it was advertised. If Chase and Ritz Carlton really want to compete with Amex Platinum, they're going to have to do better.
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