Experiences with Silvercar
Jan 31, 2017, 10:09 pm
#76
Join Date: Aug 2014
Posts: 18
Does anyone have an experience renting a car from Silvercar and NOT selecting any insurance option but be covered by the primary insurance from a credit card? I tried to make a reservation with Silvercar and during the process you have 3 options regarding insurance: 1) Silvercar coverage: for a $49/day rent you pay $47/day in insurance covered by Silvercar
2) Personal coverage: you HAVE to enter your insurance carrier name
3) Corporate coverage: you HAVE to enter your corporate insurance name
There is no option to select NO insurance. I usually rent using my Chase Sapphire Reserve card which gives me primary insurance for up to $75,000 which is more than enough to cover an Audi A4. Thus, I was wondering how should I proceed with this reservation. Should I just enter CHASE under the Personal Insurance carrier name? Chase specifically says in their Guide of Benefits that you should decline any coverage offered to protect the car.
2) Personal coverage: you HAVE to enter your insurance carrier name
3) Corporate coverage: you HAVE to enter your corporate insurance name
There is no option to select NO insurance. I usually rent using my Chase Sapphire Reserve card which gives me primary insurance for up to $75,000 which is more than enough to cover an Audi A4. Thus, I was wondering how should I proceed with this reservation. Should I just enter CHASE under the Personal Insurance carrier name? Chase specifically says in their Guide of Benefits that you should decline any coverage offered to protect the car.
Feb 6, 2017, 8:43 am
#77
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
Does anyone have an experience renting a car from Silvercar and NOT selecting any insurance option but be covered by the primary insurance from a credit card? I tried to make a reservation with Silvercar and during the process you have 3 options regarding insurance: 1) Silvercar coverage: for a $49/day rent you pay $47/day in insurance covered by Silvercar
2) Personal coverage: you HAVE to enter your insurance carrier name
3) Corporate coverage: you HAVE to enter your corporate insurance name
There is no option to select NO insurance. I usually rent using my Chase Sapphire Reserve card which gives me primary insurance for up to $75,000 which is more than enough to cover an Audi A4. Thus, I was wondering how should I proceed with this reservation. Should I just enter CHASE under the Personal Insurance carrier name? Chase specifically says in their Guide of Benefits that you should decline any coverage offered to protect the car.
2) Personal coverage: you HAVE to enter your insurance carrier name
3) Corporate coverage: you HAVE to enter your corporate insurance name
There is no option to select NO insurance. I usually rent using my Chase Sapphire Reserve card which gives me primary insurance for up to $75,000 which is more than enough to cover an Audi A4. Thus, I was wondering how should I proceed with this reservation. Should I just enter CHASE under the Personal Insurance carrier name? Chase specifically says in their Guide of Benefits that you should decline any coverage offered to protect the car.
Feb 10, 2017, 3:50 pm
#78
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
Feb 25, 2017, 7:40 pm
#79
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,793
Used Silvercar in Las Vegas today. Pickup is at the Rental Car Center, then they drive you over to their place down the road to get your car.
It wasn't a great experience. We got no response to our "we're here, please come get us" text message while on the shuttle bus. No car waiting when we got there. Texted again, no response. Called the phone line, while they were sorting out what was going on a car showed up. Wasn't for us.
Turns out they had one person working for a "sold out" day. One person. To do all the pick-ups and drop-offs.
We eventually got our A4 but it took a lot longer than just booking through Avis and walking straight to a car in a sea of available cars.
Neil
It wasn't a great experience. We got no response to our "we're here, please come get us" text message while on the shuttle bus. No car waiting when we got there. Texted again, no response. Called the phone line, while they were sorting out what was going on a car showed up. Wasn't for us.
Turns out they had one person working for a "sold out" day. One person. To do all the pick-ups and drop-offs.
We eventually got our A4 but it took a lot longer than just booking through Avis and walking straight to a car in a sea of available cars.
Neil
Mar 26, 2017, 1:21 pm
#81
Join Date: Mar 2015
Posts: 485
Are you talking about S4s? I don't think so. I have never seen one and it doesn't make sense for them to have S4's. Just A4's, some that I have rented in the past have had the S-Line trim, just appearance bits. Depending on the location, they have a car or two ready in the lot and you scan the code on the window. They have all been the same in the past so there was no difference in picking them.
Mar 26, 2017, 3:18 pm
#82
Join Date: Jan 2010
Location: SFO
Posts: 1,754
Are you talking about S4s? I don't think so. I have never seen one and it doesn't make sense for them to have S4's. Just A4's, some that I have rented in the past have had the S-Line trim, just appearance bits. Depending on the location, they have a car or two ready in the lot and you scan the code on the window. They have all been the same in the past so there was no difference in picking them.
Mar 30, 2017, 9:39 am
#84
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
RIP. Hope it continues. I didn't mind renting from them when in DEN. But it seemed like they never had enough cars... Even though the guy said they had 300 in their fleet there.
Mar 30, 2017, 9:42 am
#86
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
I wonder if Audi is going to use the Silvercar brand for their self-driving cars, if they're currently working on any. Seems like it'd make sense considering where the industry's going.
Apr 7, 2017, 7:12 am
#89
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Any recent experiences in PHX? Have a reservation in a couple weeks and any general tips would be helpful since we'll be keeping the car for a week. Do I need to ask/keep an eye out for 2017s vs. 2016s or anything?
Apr 7, 2017, 10:48 am
#90
Join Date: Apr 2007
Location: Charlotte, NC
Posts: 1,086
The do have some 2017's in the fleet, as the 2015/2016 models get retired (age or mile caps they self-impose). The 2017's honestly have a less aggressive front end so they are easy to pick out over the older models. Not too many differences inside, but the Navigation in the instrument cluster is very much improved over the older design.