milaohu

Totally agree with you.
Should just use Mr Rebates which gives same amount of cashback but more reliable.
Topcashback is neither top (now same 5%) nor reliable.

amolkold

Both of my referrals have disappeared

My $98+tax stay shows payable $0 ... is it because I used the AAA rate?

Majikow

Both of my referrals (which had met their spending requirement) disappeared today, along with one of my Radisson stays. This is in addition to my Park Inn stay that never appeared in the first place.

I'm starting to lose confidence in TopCashBack.

nacho

+1

I have 2 stays on pending, one has reported. Put it this way, I won't use them until I have got my cash back.

bender29

I wonder what happened to that Topcashback rep that was on here a while back. Haven't seen or heard from her.

Between her disappearing act, and the complete non-existence of the site's customer service, it feel like their big U.S. expansion was just a scam.

Isoveli

+1.
10% for Radisson was nice. But if we don't get it...

globus

4 stays tracked to Topcashback disappeared, I got two emails saying merchant declined cashback.....

concuss

Two of my Clubcarlson claims that were showing as "pending" have disappeared. As has my "refer-a-friend" bonus.

So Scammy

nacho

You can contact them through FB:
http://www.facebook.com/topcashbackUSA

I wrote to them about my referral.

5DMarkIIguy

All topcashback transactions are gone. This is the worst cashback tracking site ever. Should start filing BBB complaints now.

aviator8

I just tweeted to @Top_CashBack, and I would encourage everyone else who is getting reamed to do so also. Let people know that these guys can't be trusted.

bevoinva

I just had all of my pending transactions go from confirmed to payable (including one transaction that had disappeared and I had sent a support ticket query).

Still missing the two referrals that had been showing up earlier.

rdaven2003

Same with me I was reading hear about how it was not showing at all on OP's page so I went to TCB and it is in the payable. Now we will see if they send it. I have my wifes and mine to get refunded. It is only the R and CI&S payment. The PI payment has been taken off and that was my largest spend.

aviator8

mine all went to payable too, but they are payable ay $0.00 with this note:

Info
If your transaction is now showing as Payable at 0.00, this generally means that the merchant has declined the transaction or informed us that the purchase made is not eligible for cashback.

We are not told the reason for this at this stage but it may include one the following:

You cancelled or returned the order or part of the order

You used an unauthorised promotional/voucher code not published by Top CashBack

You did not meet the merchant’s terms and conditions (see merchant’s page)

You asked for a quote but didn’t make a purchase

You used a saved/renewal quote to make your purchase

Should you see no reason for the merchant making this decision and are not affected by any of the above, please submit a Missing CashBack Claim using the form within the Customer Care Section.


same crap that happened in June that I had to open claims for. Tired of this bait and switch, wish that they would just DO THE RIGHT THING.

enabler

My referral also disappeared.