Don't forget 10% cash back for Topcashback for Radisson for the promo
Aug 1, 2012, 10:44 pm
#151
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,865
I got a reply to my support ticket they are hoping to restore all the referrals by next week. I just hope they do it. They have the worst IT support I have seen in a program. I don't understand why my conga referral was sitting in "confirmed" for several weeks in the first place. Maybe they only shift things over to payable once a month?
Aug 2, 2012, 1:14 am
#152
Join Date: Jun 2011
Location: Flyover Territory
Programs: Hilton Diamond
Posts: 687
Mine too
mine all went to payable too, but they are payable ay $0.00 with this note:
Info
If your transaction is now showing as Payable at 0.00, this generally means that the merchant has declined the transaction or informed us that the purchase made is not eligible for cashback.
We are not told the reason for this at this stage but it may include one the following:
You cancelled or returned the order or part of the order
You used an unauthorised promotional/voucher code not published by Top CashBack
You did not meet the merchant’s terms and conditions (see merchant’s page)
You asked for a quote but didn’t make a purchase
You used a saved/renewal quote to make your purchase
Should you see no reason for the merchant making this decision and are not affected by any of the above, please submit a Missing CashBack Claim using the form within the Customer Care Section.
same crap that happened in June that I had to open claims for. Tired of this bait and switch, wish that they would just DO THE RIGHT THING.
Info
If your transaction is now showing as Payable at 0.00, this generally means that the merchant has declined the transaction or informed us that the purchase made is not eligible for cashback.
We are not told the reason for this at this stage but it may include one the following:
You cancelled or returned the order or part of the order
You used an unauthorised promotional/voucher code not published by Top CashBack
You did not meet the merchant’s terms and conditions (see merchant’s page)
You asked for a quote but didn’t make a purchase
You used a saved/renewal quote to make your purchase
Should you see no reason for the merchant making this decision and are not affected by any of the above, please submit a Missing CashBack Claim using the form within the Customer Care Section.
same crap that happened in June that I had to open claims for. Tired of this bait and switch, wish that they would just DO THE RIGHT THING.
Aug 2, 2012, 2:07 am
#153
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Aug 2, 2012, 12:33 pm
#154
Join Date: Mar 2012
Location: ATL
Posts: 347
Aug 2, 2012, 4:06 pm
#156
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Aug 2, 2012, 5:46 pm
#157
Join Date: Mar 2012
Posts: 784
I think it's growing pains and interactions with club Carlson. I have every one of my may and June, claims with plastic jungle, both buying and selling GCs in payable. Julys are pending for proper amount. My club Carlson are more sketchy. If you click on earnings by date, I can see that my first ones did not post properly and were resubmitted without any action by me. I have a couple that are now payable, and some others that are still screwed up. My husbands stay from last week is showing the proper amount and pending. I suspect they have the club Carlson thing fixed but have two months of screwed up accounts that happened to coincide with the promo. I suspect patience is key here and from what I can see, it takes two months from purchase to get cash back.
Aug 2, 2012, 6:25 pm
#158
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
Referrals back
My two referrals that had disappeared just showed back up and now show payable. Unfortunately, I requested a cash back yesterday so I have to wait two weeks to do another one but this is a positive development.
Aug 2, 2012, 11:50 pm
#159
Join Date: Mar 2011
Programs: AA, UA, DL, AS, LH, BA, VS, HHonors, Hyatt, Club Carlson, IHG, Marriott
Posts: 833
Mr. Rebates also gives you $7.50 welcome bonus. There seems too much hassle involved with TCB. I'm also getting the $0 payable note that everyone is complaining about recently. My prior cashback claim is also in limbo.
Aug 3, 2012, 9:38 am
#160
Join Date: Mar 2012
Location: ATL
Posts: 347
Aug 3, 2012, 1:41 pm
#161
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Aug 3, 2012, 5:13 pm
#162
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Aug 4, 2012, 9:51 am
#163
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
TCB is a joke, it is a constant rotation from pending, confirmed, payable. Everytime I log on, they change status.
I have stays as far as May, and there are duplicate entries, some have zero balances, some show the 10%, they have reverted from payable to pending!
None of my park inn show up. Was that resolved?
I have stays as far as May, and there are duplicate entries, some have zero balances, some show the 10%, they have reverted from payable to pending!
None of my park inn show up. Was that resolved?