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Old Apr 9, 2015, 8:51 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:

Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :

Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge

Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)

For information on which lounge to use, when travelling with QR, at other airports, please see here.


Which Departure Lounge can I use?

Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.

Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.

HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.

HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.

Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).

Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.

Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.

Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).

Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.

Transit Options
Alternatives for long transits:
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QR Lounges at HIA

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Old Jun 2, 2014, 3:59 pm
  #76  
 
Join Date: Jun 2009
Posts: 2,135
Doha lounge closed?

Guys
A family member just boarded a plane on route to Doha airport and was told the business class lounge is closed. They told her to meet the transport officer to get 10k points

Does anybody know about this and will they give 10k avios points since the award ticket was booked with British?
sam007 is offline  
Old Jun 2, 2014, 4:07 pm
  #77  
 
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Originally Posted by sam007
Guys
A family member just boarded a plane on route to Doha airport and was told the business class lounge is closed. They told her to meet the transport officer to get 10k points

Does anybody know about this and will they give 10k avios points since the award ticket was booked with British?
The J lounge is open at the moment, I've just walked round it!
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Old Jun 2, 2014, 4:20 pm
  #78  
 
Join Date: Nov 2004
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Originally Posted by sam007
Guys
A family member just boarded a plane on route to Doha airport and was told the business class lounge is closed. They told her to meet the transport officer to get 10k points

Does anybody know about this and will they give 10k avios points since the award ticket was booked with British?
If you look only two threads down you will find your answer. And it is Qmiles QR are using as compo, so no avios. Cant imagine BA will compensate QR for the QR mess.

Last edited by RUN4FUN; Jun 2, 2014 at 4:31 pm
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Old Jun 3, 2014, 6:06 am
  #79  
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Flew again this morning, and by 8am there were seats. If you ask a staff member they will find you a seat!
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Old Jun 3, 2014, 4:50 pm
  #80  
 
Join Date: Feb 2009
Posts: 9
Any word on the how Qatar is handling J arrivals lounge requests at the new airport. Presume arrivals facilities are closed too... It seems they have temp lounges for J transfers & departures, but what about the shower we all need on arrival..?

The new airport's web page gives a little hope:

"Just before Immigration there is an exclusive lounge for Qatar Airways First and Business Class passengers. It offers a chance to relax and freshen up. Facilities include a smoking room and complimentary buffet"

Last edited by tysherry; Jun 3, 2014 at 4:55 pm
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Old Jun 3, 2014, 6:14 pm
  #81  
 
Join Date: Feb 2009
Posts: 9
Originally Posted by tysherry
Any word on the how Qatar is handling J arrivals lounge requests at the new airport. Presume arrivals facilities are closed too... It seems they have temp lounges for J transfers & departures, but what about the shower we all need on arrival..?

The new airport's web page gives a little hope:

"Just before Immigration there is an exclusive lounge for Qatar Airways First and Business Class passengers. It offers a chance to relax and freshen up. Facilities include a smoking room and complimentary buffet"

I'll answer my own question for the benefit of the group. I spoke with the airport today and they confirmed that the Arrivals lounge is open for J passengers. This will be for those clearing immigration and going landside. They confirmed that showers are available. For some with long transfers the $35 visa on arrival may be worth it to go enjoy the actually open arrivals lounge.
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Old Jun 3, 2014, 6:45 pm
  #82  
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Originally Posted by tysherry
I'll answer my own question for the benefit of the group. I spoke with the airport today and they confirmed that the Arrivals lounge is open for J passengers. This will be for those clearing immigration and going landside. They confirmed that showers are available. For some with long transfers the $35 visa on arrival may be worth it to go enjoy the actually open arrivals lounge.
I have an approximate eight hour layover coming up, inbound from DME and outbound to IAH (both on QR but the latter on the AA code so I don't believe I'm eligible for the free transit accommodation). This might be an option for me, rather than get a hotel.
danger is offline  
Old Jun 4, 2014, 3:50 am
  #83  
 
Join Date: Apr 2009
Location: Doha, Qatar
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Posts: 772
Lounges due to open end of june!

according to akbar al-baker, the lounges for the business and first will open at the end of this month.
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Old Jun 4, 2014, 4:51 am
  #84  
 
Join Date: Mar 2009
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Originally Posted by QatarA340
according to akbar al-baker, the lounges for the business and first will open at the end of this month.
Waw great news. Do you have any link? So may be thats why the A380 service was pushed back to July 1st
tokyolyon is offline  
Old Jun 4, 2014, 5:09 am
  #85  
 
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Originally Posted by QatarA340
according to akbar al-baker, the lounges for the business and first will open at the end of this month.
This is indeed great news.
Phew, I'm on vacation and I have QR transits as follows :
J to F, 5th July, 4.5 hrs
F to J, 6th July, 1.55 hrs
J to F, 14th July, 14 hrs (by design, 6pm to 8am, planned to test the new Transit hotel).
Just hoping that the Hotel opens before/with the Lounges.

And, by the way QatarA340, I really appreciate the work you have put into your airport review. Thankyou.
in2it54 is offline  
Old Jun 4, 2014, 5:15 am
  #86  
 
Join Date: Apr 2009
Location: Doha, Qatar
Programs: QR Gold
Posts: 772
Originally Posted by tokyolyon
Waw great news. Do you have any link? So may be thats why the A380 service was pushed back to July 1st
That's the first thing I thought! But, I do hope that the newspaper article is correct.

Originally Posted by in2it54
This is indeed great news.
Phew, I'm on vacation and I have QR transits as follows :
J to F, 5th July, 4.5 hrs
F to J, 6th July, 1.55 hrs
J to F, 14th July, 14 hrs (by design, 6pm to 8am, planned to test the new Transit hotel).
Just hoping that the Hotel opens before/with the Lounges.

And, by the way QatarA340, I really appreciate the work you have put into your airport review. Thankyou.
Your most welcome, Im glad you enjoyed it.
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Old Jun 4, 2014, 12:47 pm
  #87  
 
Join Date: May 2006
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If I fly Etihad Business Class. Do I get access to the new Qatar business class lounges or will there be separate one world lounges opening at the end of the month as well?
ASUDan130 is offline  
Old Jun 4, 2014, 5:10 pm
  #88  
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Question Which DOH lounge for a OW Emerald flying in J?

I'll be flying QR in about a week in J, transiting through DOH overnight (AMM-DOH-JFK) and am a OW Emerald. I've read some threads and posts with references to lounges, but I'm uncertain about which lounge I'll have access to in DOH...especially with things in transition what with the construction of the new airport.

So...as things stand right now, am I entitled to access the (temporary???) F lounge, or just the J?

Thanks for any help!
Thunderroad is offline  
Old Jun 4, 2014, 10:23 pm
  #89  
 
Join Date: Apr 2009
Location: Doha, Qatar
Programs: QR Gold
Posts: 772
Originally Posted by ASUDan130
If I fly Etihad Business Class. Do I get access to the new Qatar business class lounges or will there be separate one world lounges opening at the end of the month as well?
Oryx Lounge
QatarA340 is offline  
Old Jun 5, 2014, 1:15 am
  #90  
 
Join Date: Apr 2011
Location: HKG
Programs: CX SL
Posts: 74
Is the Oryx lounge pay-in only ?
I will have a 3 hours layover in HIA next weekend, on a HKG-(CX)-DOH-(QR)-CDG J redemption, only CX Silver.
Should I expect to be told the lounge is not available and given vouchers/QR miles ?
Is it possible to use the voucher to pay the oryx lounge?
maxlmn is offline  


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