Apr 9, 2015, 8:51 pm
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
- Free tour of Doha: if your transit time is between 5 and 12 hours
- Qatar-now-offers-free-96-hour-visa
- QR-organized transit accommodation (inclusive of entry visas, airport transfers, and meals): if your transit time is between 8 and 24 hours. You may qualify for free or fixed rate access (also see this thread)
- The Airport Hotel, inside international area of the airport
QR Lounges at HIA
Apr 20, 2016, 9:58 am
#2281
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,964
I have to say, very disappointed with the HIA FCL at DOH this morning. At least the HIA BCL was bigger, and arguably there were actually better food choices.
Are these lounges actually anything to do with QR? I know the staff on the desks etc are QR staff but both lounges were very half ar*ed affair, especially the FCL.
Are these lounges actually anything to do with QR? I know the staff on the desks etc are QR staff but both lounges were very half ar*ed affair, especially the FCL.
Apr 20, 2016, 12:35 pm
#2282
Join Date: Nov 2004
Location: Norway
Programs: EBS, EY Gold Eite, EK Gold, QR Platinum, Accor Gold
Posts: 476
Apr 21, 2016, 11:58 pm
#2283
Join Date: Jan 2010
Posts: 9,311
Not correct. Lounges are manned with staff recruited by QR.
http://careers.qatarairways.com/qata...cancyID=108343
http://careers.qatarairways.com/qata...cancyID=108343
Your main responsibility includes the food and beverage services of all premium passengers in all parts of the Hamad International Airport Lounges.
Apr 22, 2016, 3:31 pm
#2284
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
Especially as they were originally to be called the Gold and Silver lounges prior to QR joining oneworld (and subsequently renamed to ensure QR is technically compliant with oneworld lounge access rules).
The Oryx lounge may well be third party - but I'm not totally sure.
Apr 23, 2016, 10:04 am
#2285
Join Date: Nov 2004
Location: Norway
Programs: EBS, EY Gold Eite, EK Gold, QR Platinum, Accor Gold
Posts: 476
I fail to see how this can be not well written: "...in all parts of the Hamad International Airport Lounges".
Apr 24, 2016, 9:57 pm
#2286
Join Date: Jan 2010
Posts: 9,311
If could have said "...in all parts of Qatar Airways' Hamad International Airport Lounges"
which is what I think it meant (and I still could be wrong). The reference to premium passengers is what makes me think that.
As it stands without the qualifier, it could mean the FCL and BCL (as you have thought).
Apr 26, 2016, 3:44 pm
#2287
Join Date: May 2015
Location: BAH/DMM, DFW, HYD
Programs: BA Gold (OWE), Marriott Platinum
Posts: 83
Access for OW J Pax
Hello! Can anyone confirm whether oneworld business/first class passengers (i.e. on BA/RJ/UL) still have access to the Al Mourjan/Al Safwa lounges? Or all J/F pax on these airlines sent to the Oryx Lounge instead?
Apr 26, 2016, 4:42 pm
#2288
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,964
In terms of the Al Mourjan, I'm not sure.
Apr 27, 2016, 9:46 am
#2289
Join Date: Aug 2010
Programs: AA 1.6MM EXP; UA GS; SPG LTG,Hilton Gold, Marriott Gold
Posts: 1,477
), no. Al M/Al S are for QR J/F pax only. YMMV
Apr 27, 2016, 10:16 am
#2290
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
Apr 27, 2016, 1:55 pm
#2291
Join Date: Jan 2015
Programs: QR Platinum
Posts: 470
Sitting right now in the First Class lounge for platin/emerald (not Al Sawfa)
Some parts are under maintenance but lounge is still open.
Jacquart Champagner available on request but food very limited. Not better then in the business class lounge on thebut very quie at 10 pm
Some parts are under maintenance but lounge is still open.
Jacquart Champagner available on request but food very limited. Not better then in the business class lounge on thebut very quie at 10 pm
Apr 28, 2016, 11:55 am
#2292
Join Date: Jul 2010
Location: CGN
Programs: ALL MAJOR FFP AND FSP
Posts: 321
Hi folks, i will arrive into DOH at 22:20 and have a connecting flight on QR in F the next day at 16:30. Would i be able to access the Al Safwa lounge on arrival and use one of the nap rooms for the overnight stay? I ask because technically i only depart in F the next calendar day. Ive read cases that people arrived late night with an next day early AM departure being able to overnight in Al Safwa, but in my case i have an afternoon next day departure, does that make a difference?Any insights would be much appreciated.
(I guess worst case scenario would be to wait until 00:01 to enter the lounge 'same day')
(I guess worst case scenario would be to wait until 00:01 to enter the lounge 'same day')
Apr 28, 2016, 12:30 pm
#2293
Join Date: Apr 2012
Posts: 3,944
ldnhlj if you have a QR F boarding pass for next flight then you may enter Al Safwa whenever you wish before the flight. If you have an F boardig pass then you will be admitted. There are no time limitations.
If you look at the http://www.flyertalk.com/forum/qatar...l#post26514555 thread you can confirm my statement.
If you look at the http://www.flyertalk.com/forum/qatar...l#post26514555 thread you can confirm my statement.
May 7, 2016, 1:20 pm
#2294
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH FTL, Hyatt Globalist, Accor Plat
Posts: 4,768
Hey all,
I have a cnx from 15:15 to 9:30 (both inbound and outbound in F).
I currently have the Hyatt booked for ~400 QAR. I'm Diamond there.
I could stay at the airport and do transit tour. Hit the highlights.
But my question is could I overnight in Al Safwa. Are the day rooms usually available? or is it hit and miss? because if some people have experienced not having these, I'm staying at the hotel.
Any other suggestions welcome.
Thanks!
I have a cnx from 15:15 to 9:30 (both inbound and outbound in F).
I currently have the Hyatt booked for ~400 QAR. I'm Diamond there.
I could stay at the airport and do transit tour. Hit the highlights.
But my question is could I overnight in Al Safwa. Are the day rooms usually available? or is it hit and miss? because if some people have experienced not having these, I'm staying at the hotel.
Any other suggestions welcome.
Thanks!
May 7, 2016, 1:44 pm
#2295
Join Date: Apr 2012
Posts: 3,944
jlisi984 the sleeping rooms are on a first come first served basis. You should be able to obtain a room in Al Safwa soon after you arrive. Wait a couple of hours and you may find yourself on a waiting list! Demand drops again upon departure of the 24.00-03.00 flights.
As indicated demand for those rooms varies from day to day and from hour to hour.
As indicated demand for those rooms varies from day to day and from hour to hour.