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Qantas.com - Mistakes/Errors/Issues/Bugs/Features

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Old May 1, 2008 | 8:08 pm
  #121  
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Originally Posted by AndDee
www.jetstar.com is down as well, you cannot search or book flights

www.qantas.com.au still not working here at all
Even when calling you get the message that they are experiencing technical difficulties.
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Old May 2, 2008 | 7:48 am
  #122  
 
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Originally Posted by DownUnderFlyer
Even when calling you get the message that they are experiencing technical difficulties.
it took multiple hours for flights bought today on qantas.com to get ticketed ... time to retire those old web servers methinks!
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Old May 29, 2008 | 12:23 pm
  #123  
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Red-edeal pages are not working (on Australia or South Pacific websites).
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Old May 29, 2008 | 2:45 pm
  #124  
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Red-edeal pages are working again.
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Old Jun 15, 2008 | 1:54 pm
  #125  
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The payment screen on qantas.com has been modified. It no longer accepts one of the characters in my address
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Old Jun 30, 2008 | 2:19 pm
  #126  
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The QF website is crashing soon after loading for me (IE7).
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Old Jun 30, 2008 | 8:31 pm
  #127  
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Originally Posted by Kiwi Flyer
The QF website is crashing soon after loading for me (IE7).
Clear your cache.... lots of changes to the website due to freq flyer changes. Tools > Internet Options > General tab > Browsing History section > Delete... > Delete All....

(Note: This will delete cache for ALL sites, including form data)
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Old Jul 1, 2008 | 2:21 am
  #128  
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Working fine here with Firefox 3.

- James
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Old Jul 1, 2008 | 4:22 am
  #129  
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There's a mistake on the Silver benefits page.

[snip]
Silver membership privileges
  • 25% points bonus, that's 250% more points than the base Economy rate.
[snip]
No I shall not be the guinea pig to test that theory. Even if I am a PS.

EDIT: Corrected now.

Last edited by anat0l; Jul 3, 2008 at 5:43 pm
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Old Jul 3, 2008 | 5:26 pm
  #130  
og
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We are booked in Business for an upcoming trip and have requested to WL for First. Unfortunately the "your Bookings" on the QF web site shows:
Note: An upgrade to Business is requested. Status of upgrade will be shown 5 hours before departure.
After calling to check if the upgrade request was actually for First instead of Business (as indicated above), the friendly QF phone agent said "were having all sorts of problems with the web this week - its even telling people things we never imagined we could do..."
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Old Jul 3, 2008 | 7:04 pm
  #131  
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Originally Posted by og
the friendly QF phone agent said "were having all sorts of problems with the web this week - its even telling people things we never imagined we could do..."
I'm still trying to sort out an award booking mess after several attempts this week. I keep getting confirmation but it is not ticketing.
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Old Aug 3, 2008 | 12:52 am
  #132  
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In my bookings:

Note: An upgrade to Economy is requested. Status of upgrade will be shown 5 hours before departure.

Picky ... but shouldn't that read An upgrade from Economy is requested? I spent 30mins making sure I hadn't booked in the hold!!

BD
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Old Aug 3, 2008 | 1:36 am
  #133  
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Originally Posted by BD1959
In my bookings:

Note: An upgrade to Economy is requested. Status of upgrade will be shown 5 hours before departure.

Picky ... but shouldn't that read An upgrade from Economy is requested? I spent 30mins making sure I hadn't booked in the hold!!

BD
You never know. there might be another round of "enhancements" coming....

One of my bookings briefly showed as being for 01 Jan 1970 the other day. I restrained the urge to call and check, and it returned to the 21st century half an hour later!
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Old Aug 3, 2008 | 1:41 am
  #134  
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Originally Posted by mattm199
You never know. there might be another round of "enhancements" coming....

One of my bookings briefly showed as being for 01 Jan 1970 the other day. I restrained the urge to call and check, and it returned to the 21st century half an hour later!
Ahhhh....you're booked on the infamous QF Tardis!!

BD
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Old Aug 3, 2008 | 2:20 am
  #135  
og
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Originally Posted by mattm199
One of my bookings briefly showed as being for 01 Jan 1970 the other day.
Not the Tardis, but John Travolta's 707
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