Qantas.com - Mistakes/Errors/Issues/Bugs/Features
Jun 9, 2009 | 7:43 am
#151
Join Date: Aug 2003
Location: Melbourne, AU
Programs: QF Gold
Posts: 174
So I called again, and this time was told that it was not possible, and never has been, to book W fares online!
I was advised to call back on Friday for an exact quote, as there was a problem with their system that isn't going to be fixed until then. She then did look at the website and said "Yes, I see what you mean about the error".
Any QF IT lurkers watching this space?
I was advised to call back on Friday for an exact quote, as there was a problem with their system that isn't going to be fixed until then. She then did look at the website and said "Yes, I see what you mean about the error".
Any QF IT lurkers watching this space?
Jun 9, 2009 | 4:48 pm
#152
Join Date: Jul 2004
Location: mostly MEL
Programs: QF WP LTG, HHonors Diamond, NZ Gold
Posts: 1,756
If you can't wait, BA.com will allow you to book LHR-MEL-LHR - albeit via the BA Codeshare - prices also look on the high side compared with Aus_Mal's findings on expedia.
BD
BD
May 15, 2010 | 11:43 pm
#153
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,635
I was booking an award ticket last week, AKL-xMEL-SIN, SIN-LHR, LHR-SIN, SIN-xSYD-AKL. I could find availability on the days I wanted (in business) for the sectors, but only if I searched for them as one ways or returns. I could not make the multi-city tool return availability for SIN-LHR.
Eventually I had to book it over the phone and they refused to waive the 2500 points fee to do it even though they acknowledged the website wasn't working properly. They also quoted approx SGD$1300 in taxes and fees for this which seems way too high from what I can tell.
Interestingly the ticket still hasn't been issued a week later so I don't know what the actual taxes and fees will come to.
Eventually I had to book it over the phone and they refused to waive the 2500 points fee to do it even though they acknowledged the website wasn't working properly. They also quoted approx SGD$1300 in taxes and fees for this which seems way too high from what I can tell.
Interestingly the ticket still hasn't been issued a week later so I don't know what the actual taxes and fees will come to.
Sep 14, 2010 | 9:43 pm
#154
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
I've noticed in my QFF account recently that I have activity (eg: points from etrade, everyday rewards and flights post as normal) yet it claims my last actitivity was June, 2010 (when it really was September). Anyone else seeing this "feature"?
Sep 14, 2010 | 11:29 pm
#155
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Can't say I noticed that online, but it was on the paper copy they keep sending me every few months (even though I have it set to email the statements, not post them).
Sep 15, 2010 | 2:22 am
#157
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
Oh yes, here they are (thanks!)
http://www.australianfrequentflyer.c...ing-25416.html
http://www.australianfrequentflyer.c...ing-24102.html
Well glad it's not just me
http://www.australianfrequentflyer.c...ing-25416.html
http://www.australianfrequentflyer.c...ing-24102.html
Well glad it's not just me
Oct 8, 2011 | 9:01 am
#159
Join Date: Sep 2004
Location: country Western Australia
Programs: QF WP(LTS) - AA LTG(1MM)
Posts: 2,857
Signed in to the qantas web site
Looking for award availability PER-HKG only to find that Perth seems to have disappeared from the list of capital cities.
It is in the list of other cities but the only allowable destination is GET (Geraldton) 
I guess QF wants to limit my wandering or is it they know I want to use AA miles
Fred
Looking for award availability PER-HKG only to find that Perth seems to have disappeared from the list of capital cities.
It is in the list of other cities but the only allowable destination is GET (Geraldton) I guess QF wants to limit my wandering
or is it they know I want to use AA milesFred
Oct 8, 2011 | 2:40 pm
#160
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD BXG
Programs: QF WP/LTG | UA P
Posts: 13,664
http://www.hutt-river-province.com/
Last edited by og; Oct 8, 2011 at 2:47 pm
Oct 8, 2011 | 3:55 pm
#161
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,336
This has been noted on AFFT as well.
Currently Perth is not even being listed as one of the state/territory capitals at the top of the drop down selections.
It can be chosen from the main body, but as noted, then you can only select Geraldton.
Currently Perth is not even being listed as one of the state/territory capitals at the top of the drop down selections.
It can be chosen from the main body, but as noted, then you can only select Geraldton.
