Qantas.com - Mistakes/Errors/Issues/Bugs/Features
#136


Join Date: Dec 2004
Location: London
Posts: 6,303
I suspect that in the Qantas back-end infrastructure, they had a machine which was quite broken, and they went in and fixed it, which solved your issue.
#137
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,337
There has been note of this issue on AFF for several weeks:
#138
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
So all afternoon the QF website won't let me login to my FF account (I actually want to renew my QP membership). Just pops up with an error message every time I put in my details. Anyone else experiencing this?
I know the CC deadline is coming up, but surely this shouldn't be killing that aspect of the website? Or is it just me?
I know the CC deadline is coming up, but surely this shouldn't be killing that aspect of the website? Or is it just me?
#139
Join Date: Jan 2006
Location: OOL Australia
Programs: QFF (Gold), Skywards, Rapid Rewards,United, Velocity, Hilton Silver
Posts: 2,440
So all afternoon the QF website won't let me login to my FF account (I actually want to renew my QP membership). Just pops up with an error message every time I put in my details. Anyone else experiencing this?
I know the CC deadline is coming up, but surely this shouldn't be killing that aspect of the website? Or is it just me?
I know the CC deadline is coming up, but surely this shouldn't be killing that aspect of the website? Or is it just me?

CC issue would not have traffic on qantas.com but rather the bank sites or their phone lines.
I am about to make a decision re: my AMEX points. Retain in AMEX or transfer to QFF. Eeny Meeny Miny Mo
#140
FlyerTalk Evangelist




Join Date: Apr 2002
Location: SYD BXG
Programs: QF WP/LTG | UA P
Posts: 13,664
#141
Join Date: Jan 2006
Location: OOL Australia
Programs: QFF (Gold), Skywards, Rapid Rewards,United, Velocity, Hilton Silver
Posts: 2,440
Used to get 1.5 points per $ but with QF withdrawing it is now back to 1:1. Also no cap on points.
Last edited by Lonely Flyer; Mar 27, 2009 at 3:42 pm
#142
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
Well I still can't login to qantas.com. Bet it's some kind of problem with my account. I will phone on Monday when I can be buggered. Is anyone else having trouble?
#143
Join Date: Jan 2006
Location: OOL Australia
Programs: QFF (Gold), Skywards, Rapid Rewards,United, Velocity, Hilton Silver
Posts: 2,440
#144


Join Date: Dec 2004
Location: London
Posts: 6,303
Qantas are now allowing you to book Premium Economy fares on the Qantas site from some cities that were previously not showing up on the site as Premium Economy "from" destinations.
Eg - BNE-HKG or BNE-LAX.
Previously you could only select "Economy" or "Business/First" ex Brisbane, whereas the same destination with a start of Sydney had "Economy", "Premium Economy" and "Business/First".
Of course all routes fly through Sydney/Melbourne, except for some Jetstar flights. The JQ ones push you to the Jetstar website to book.
Eg - BNE-HKG or BNE-LAX.
Previously you could only select "Economy" or "Business/First" ex Brisbane, whereas the same destination with a start of Sydney had "Economy", "Premium Economy" and "Business/First".
Of course all routes fly through Sydney/Melbourne, except for some Jetstar flights. The JQ ones push you to the Jetstar website to book.
#145




Join Date: Aug 2003
Location: Melbourne, AU
Programs: QF Gold
Posts: 174
Trying to book LHR - MEL in premium economy on qantas.co.uk for outbound in September, inbound in October, with either dates fixed, or flexible date option chosen. It always returns a message saying: "We could not find a fare for the requested itinerary. (# 66002)". If I change it to SYD, fares are returned... Any ideas why this would be happening?
#146




Join Date: Aug 2003
Location: Melbourne, AU
Programs: QF Gold
Posts: 174
Trying to book LHR - MEL in premium economy on qantas.co.uk for outbound in September, inbound in October, with either dates fixed, or flexible date option chosen. It always returns a message saying: "We could not find a fare for the requested itinerary. (# 66002)". If I change it to SYD, fares are returned... Any ideas why this would be happening?
#147
Join Date: Aug 2007
Posts: 202
Interesting that the Qantas Booking Agent spits out a 66002 error. There is still plenty of W and T availability throughout SEP and into OCT. Maybe give QF a call and see what is going on.
[KVS Availability Tool 3.4.0/Platinum - Apollo: ITN/US-ARL]
[KVS Availability Tool 3.4.0/Platinum - Apollo: ITN/US-ARL]
Code:
LHR London Heathrow UK [EGLL] MEL Melbourne Tullamarine VI AU [YMML] THU 10 Sep 2009 Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- --------- ---- --------- ---- ---- ----------------------------------------------- QF 30 LHR 12:20 MEL 19:55 +1 744 1 J9 C9 D0 I0 W9 T9 Y9 B9 K9 M9 L9 V5 S9 N0 Q9 O9 QF 10 LHR 22:05 MEL 04:45 +2 744 1 R0 F3 A0 J9 C9 D0 I0 W9 T8 Y9 B9 K9 M9 L9 V0 S9 N0 Q9 O9 QF/BA 3346 LHR 21:25 SIN 17:05 +1 744 0 F9 A9 J9 C9 D9 I9 W0 T0 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9 -> QF 10 SIN 19:45 +1 MEL 04:45 +2 744 0 R0 F7 A6 J9 C9 D9 I9 W9 T9 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9 QF/BA 320 LHR 21:35 SIN 17:35 +1 777 0 F9 A8 J9 C9 D9 I9 W0 T0 Y9 B9 K9 M9 L9 V9 S0 N0 Q0 O0 -> QF 10 SIN 19:45 +1 MEL 04:45 +2 744 0 R0 F7 A6 J9 C9 D9 I9 W9 T9 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9 QF 2 LHR 22:15 SYD 05:30 +2 744 1 R0 F8 A8 J9 C9 D9 I2 W9 T9 Y9 B9 K9 M9 L9 V0 S9 N0 Q9 O5 -> QF 409 SYD 07:00 +2 MEL 08:30 +2 763 0 J9 D9 I0 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9 QF/BA 3487 LHR 18:35 FRA 21:20 319 0 J9 C9 D9 I0 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9 -> QF 6 FRA 23:55 SIN 18:00 +1 744 0 J9 C9 D9 I4 Y9 B9 K9 M9 L9 V9 S9 N0 Q0 O0 -> QF 10 SIN 19:45 +1 MEL 04:45 +2 744 0 R0 F7 A6 J9 C9 D9 I9 W9 T9 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9
#149


Join Date: Dec 2004
Location: London
Posts: 6,303
Expedia.co.uk is showing returns in PE for circa 1500 pounds over that sort of date. So I suggest it's just a Qantas IT problem and hopefully will be fixed in a day or so.
#150




Join Date: Aug 2003
Location: Melbourne, AU
Programs: QF Gold
Posts: 174

