Sep 6, 2014, 7:42 am
Last edit by: intuition
Program is calendar year based, so the nights/stays earned in this year determines your status next year.
Consecutive nights are always counted as one stay, regardless of guest checks in and out.
Tiers
Gateway
Upgrade: 3 stays or 9 nights
Renewal: 1 stay or 3 nights (unclear how to achieve 3 nights without fulfilling the 1 stay criteria, but this is how the rules are communicated)
Notable perk: Fruit and bottled water upon arrival
Voyager
Upgrade: 5 stays or 15 nights
Renewal: 2 stays or 6 nights
Notable perk: Upgrade at check-in (subject to availability, Club access never included even if upgraded to "club room"), 1 personalised welcome gift
Destiny
Invite only, probably revenue based, targeted to top 1% of customers
Notable perk: Limousine transfer (one way), 2 personalised welcome gifts
For members of Voyager and Destiny tier, one complimentary suite upgrade is earned after 5 stays or 15 nights. The actual voucher is difficult to obtain and to use, see post 173.
Status-matches
Unknown if 1865 does matches, but off and on they offer complimentary tiers to different card holders.
A few FF program (eg BAEC) offers comped 1865 status
In december 2016 new rules were introduced. Newspaper perk was removed Tier qualification was changed so that it can be earned by nights aswell as by stays.
1865 PRIVILEGE ENHANCEMENTS
Best Rate Guarantee
1) Respective hotel will verify and approve/deny the BRG claim.
2) Must match room type and rate type.
Langham Place Xiamen
1) Seems to provide Club L access to Voyager and above members. Need verification.
Consecutive nights are always counted as one stay, regardless of guest checks in and out.
Tiers
Gateway
Upgrade: 3 stays or 9 nights
Renewal: 1 stay or 3 nights (unclear how to achieve 3 nights without fulfilling the 1 stay criteria, but this is how the rules are communicated)
Notable perk: Fruit and bottled water upon arrival
Voyager
Upgrade: 5 stays or 15 nights
Renewal: 2 stays or 6 nights
Notable perk: Upgrade at check-in (subject to availability, Club access never included even if upgraded to "club room"), 1 personalised welcome gift
Destiny
Invite only, probably revenue based, targeted to top 1% of customers
Notable perk: Limousine transfer (one way), 2 personalised welcome gifts
For members of Voyager and Destiny tier, one complimentary suite upgrade is earned after 5 stays or 15 nights. The actual voucher is difficult to obtain and to use, see post 173.
Status-matches
Unknown if 1865 does matches, but off and on they offer complimentary tiers to different card holders.
A few FF program (eg BAEC) offers comped 1865 status
In december 2016 new rules were introduced. Newspaper perk was removed Tier qualification was changed so that it can be earned by nights aswell as by stays.
1865 PRIVILEGE ENHANCEMENTS
Best Rate Guarantee
1) Respective hotel will verify and approve/deny the BRG claim.
2) Must match room type and rate type.
Langham Place Xiamen
1) Seems to provide Club L access to Voyager and above members. Need verification.
Langham 1865 Program
Oct 16, 2012, 2:12 pm
#17
Join Date: Feb 2012
Posts: 43
Can anyone elaborate on their suite upgrade vouchers? Their website says you get one per year, but does not give any details on when it's issued or how it can be redeemed (per stay? One night? Restrictions?).
Thanks.
Thanks.
Last edited by BFrankley; Oct 16, 2012 at 2:13 pm Reason: Clarity
Oct 17, 2012, 7:02 am
#18
Join Date: Jul 2011
Location: PHL
Posts: 351
From the website: https://1865.langhamhotels.com/Stati...embership.aspx
With 5 stays or more within the preceding 12 months
Oct 17, 2012, 7:14 am
#19
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
How do suite upgrade vouchers work?
1) Do we get the voucher automatically after meeting the requirements? Or do we have to request for it?
2) Paper voucher or online voucher?
3) Expiration date of the voucher?
4) How do we use it? Key-in a code during booking or have to call the hotel direct for reservations?
5) Does the suite upgrade lasts for entire stay?
Oct 17, 2012, 7:28 am
#20
Join Date: Mar 2002
Location: OR
Posts: 1,534
That's a good question, wonder if anybody have experienced it yet. Here's some questions I can think of:
1) Do we get the voucher automatically after meeting the requirements? Or do we have to request for it?
They will mail it to you after you meet the requirement.
2) Paper voucher or online voucher?
Paper
3) Expiration date of the voucher?
You have about a year to use it, I think.
4) How do we use it? Key-in a code during booking or have to call the hotel direct for reservations?
Make the booking the way you like and call or email them to apply upgrade voucher.
5) Does the suite upgrade lasts for entire stay?
Max is 3 night, if I remember correctly.
Also, no club benefit will be granted if you use voucher to upgrade to suite. No guarantee on the type of suite.
Personally, I don't find the voucher useful without club access. (They used to grant club access but stop doing it for about two years now.)
1) Do we get the voucher automatically after meeting the requirements? Or do we have to request for it?
They will mail it to you after you meet the requirement.
2) Paper voucher or online voucher?
Paper
3) Expiration date of the voucher?
You have about a year to use it, I think.
4) How do we use it? Key-in a code during booking or have to call the hotel direct for reservations?
Make the booking the way you like and call or email them to apply upgrade voucher.
5) Does the suite upgrade lasts for entire stay?
Max is 3 night, if I remember correctly.
Also, no club benefit will be granted if you use voucher to upgrade to suite. No guarantee on the type of suite.
Personally, I don't find the voucher useful without club access. (They used to grant club access but stop doing it for about two years now.)
Oct 17, 2012, 9:47 am
#21
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Thanks for the valuable input.
Will try out Langham Hotels 2013 onwards and see how the experience goes. Good thing for me most of it's properties are within Asia Pacific.
Will try out Langham Hotels 2013 onwards and see how the experience goes. Good thing for me most of it's properties are within Asia Pacific.
Oct 21, 2012, 5:24 pm
#22
Join Date: Feb 2011
Location: HKG, TXL
Programs: CX DM
Posts: 566
Oct 29, 2012, 8:17 am
#24
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
There is however a dining program called "Langham Supper Club". It is a separate from the hotel program "1865". Basically it gives 15% percent discount on dining, spa, and hotel stays. Suggest you read through the membership benefits and T&Cs to know more.
Nov 6, 2012, 7:25 am
#27
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Complimentary access if you book club rooms or suites (Unless the promotion package you chose says otherwise). If you're staying in other room types, you have the option of purchasing lounge access.
During the reservation process, you'll be given options to purchase lounge access, airport transfer, and buffet breakfast. READ THE FINE PRINT ON THE LOUNGE ACCESS. Depends on the number of nights you'll be staying, booking a club room might be a better option.
Last edited by lcpteck; Dec 3, 2012 at 7:50 pm Reason: typo
