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Old Aug 29, 2025 | 9:14 pm
  #61  
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10 Years on Site
 
Join Date: Jul 2012
Posts: 208
They finally came through for me. They realized that I had a new passport and sent me a new password. As I was starting the process of steps to donate, I got a call from them. They volunteered to do it for me, which took them less than a minute. For security reasons, they had to issue me a new password, which they sent in an email. I plan on retiring to my house in Chiangmai after my son starts college next August, so I can use the points on Hong Kong airlines before the 2 years are up.
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Old Mar 15, 2026 | 11:18 pm
  #62  
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Join Date: Jun 2018
Location: LAX/SFO
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7 years later, finding more use of these points. Redeemed 10k for HKG-TPE at 0.45cpp (usd) after subtracting the 537 hkd in fees. 90 hkd to select a seat, 180 for exit row.
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Old Mar 15, 2026 | 11:57 pm
  #63  
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Join Date: Nov 2015
Location: YVR
Posts: 644
Originally Posted by aquanine
7 years later, finding more use of these points. Redeemed 10k for HKG-TPE at 0.45cpp (usd) after subtracting the 537 hkd in fees. 90 hkd to select a seat, 180 for exit row.
At least you were able to finally burn it.

Etihad has become HK airlines' partner (perfect timing, I know), so it can be interesting.

HKD 537 in fee sounds really high for such a short hop: in comparison CX charges HKD 1,100-1,200 in fees and taxes for awards HKG and nearby cities-yvr. Reportedly, they'll double that for both awards and cash tickets as of 3/18.

Last edited by maverikbc; Mar 16, 2026 at 12:06 am
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Old Mar 16, 2026 | 10:25 am
  #64  
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Join Date: Oct 2012
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HKG-TPE typical price is around 700-800HKD unless peak dates.

There is a notice that they temporarily suspended EY redemptions last year, I did not go into detail.
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