fortune wings

Old Oct 9, 21, 8:37 am
  #16  
 
Join Date: Jul 2012
Posts: 145
I finally figured it out. My IPad automatically puts in the membership number and password. The password was wrong, which I tried to change several times. Finally, it worked and I donated the 1 mile and looked at the Hong Kong airlines website and my membership goes to October 9, 2023. Thanks!
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Dean1953 is offline  
Old Nov 20, 21, 1:17 am
  #17  
 
Join Date: Jul 2015
Posts: 3
Originally Posted by a330300 View Post
With 3 days to spare, I called Fortune Wings Club to inquire about an (unlikely) extension.

One of the English-speaking agents emailed me a tip...that actually worked!

You can donate just 1 point as a carbon offset donation, and that resets the activity timer for expiration. The transaction posted immediately, and my expiration was extended to 2023.


PDF instructions from the agent attached - I was able to get through some of the errors by using just my last name and 10 digit US phone number.
Thank for sharing the tip. This solution works!
PS. Anyone experiencing issue with invalid phone number while filling out the donating form -> just get a random one from here: receive-sms.cc/China-Phone-Number/
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topts is offline  
Old May 23, 22, 11:45 am
  #18  
 
Join Date: Aug 2016
Posts: 90
I've been trying to redeem my points but having some issues. Has anyone had success converting Fortune Wing points to Accor on the Fortune Wings site? I'm assuming the hotel/rental car redemption feature is just permanently broken at this point.
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Doctorslices is offline  
Old Jul 23, 22, 11:44 pm
  #19  
 
Join Date: Jun 2018
Location: LAX/SFO
Programs: Alaska MVPG, Hyatt Explorist, Hilton Diamond, Marriott Gold, Fortune Wings Club Gold
Posts: 213
Thanks to a330300's method to donate points, I saved my points from expiring in a few days! Validity Period

07/24/2024
aquanine is offline  
Old Aug 13, 22, 12:48 pm
  #20  
 
Join Date: Jul 2012
Posts: 145
I’ve got a 14 hour layover (5:30 PM to 7:10 AM) at Changi and have tried for a month to book a hotel using Fortune Club points online with no success.
Dean1953 is offline  
Old Oct 14, 22, 1:23 pm
  #21  
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 9,171
I've got points expiring in January. I'm trying to use them for some simple US domestic flights.

I can't get anything to show in the search window. I've also tried domestic Chinese flights.

Has anyone successfully booked a flight with their Fortune Wings points recently?
josephstern is offline  
Old Oct 17, 22, 10:36 am
  #22  
FlyerTalk Evangelist
 
Join Date: Dec 2000
Location: Shanghai
Posts: 38,067
Originally Posted by josephstern View Post
I've got points expiring in January. I'm trying to use them for some simple US domestic flights.

I can't get anything to show in the search window. I've also tried domestic Chinese flights.

Has anyone successfully booked a flight with their Fortune Wings points recently?
I booked a hotel with points over the phone a few months ago... pretty straightforward.
moondog is offline  
Old Oct 17, 22, 12:09 pm
  #23  
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 9,171
Originally Posted by moondog View Post
I booked a hotel with points over the phone a few months ago... pretty straightforward.
Did you find a US number for them, or did you just call the number in China?
josephstern is offline  
Old Oct 17, 22, 5:25 pm
  #24  
FlyerTalk Evangelist
 
Join Date: Dec 2000
Location: Shanghai
Posts: 38,067
Originally Posted by josephstern View Post
Did you find a US number for them, or did you just call the number in China?
I called the China number (mainly because I'm in China, but some airlines provide better service in their home markets).
moondog is offline  
Old Nov 9, 22, 4:28 pm
  #25  
 
Join Date: Mar 2013
Posts: 49
Need help here. I can't open the page and follow the instruction. What browser should I use?
Keisuke Himuro is offline  
Old Nov 9, 22, 4:33 pm
  #26  
 
Join Date: Mar 2013
Posts: 49
Originally Posted by a330300 View Post
With 3 days to spare, I called Fortune Wings Club to inquire about an (unlikely) extension.

One of the English-speaking agents emailed me a tip...that actually worked!

You can donate just 1 point as a carbon offset donation, and that resets the activity timer for expiration. The transaction posted immediately, and my expiration was extended to 2023.
https://trip.hnair.com/frontend/greenFrontend/donate

PDF instructions from the agent attached - I was able to get through some of the errors by using just my last name and 10 digit US phone number.
How can I download your attachement?
Keisuke Himuro is offline  
Old Nov 21, 22, 7:06 am
  #27  
 
Join Date: Nov 2015
Location: YVR
Programs: NH Plat, DL Gold, AS MVP, Hilton Diamond, IHG Diamond, Best Western Diamond Selec, Accor Silver
Posts: 397
Originally Posted by Keisuke Himuro View Post
How can I download your attachement?
The attachment shows black for me.

This donation worked fine 2 years ago, but I need to do this again. The donation page looks completely different than 2 years ago, and it takes minimum a minute to load. I don't see anywhere to enter my member number, and keeps telling me the phone number is wrong with numerous Chinese and Canadian numbers.

Any success lately, and what am I doing wrong?
maverikbc is offline  

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