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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

Calchas May 3, 2016 2:40 am


Originally Posted by Wasabi Tofu (Post 26569544)
So the question is, does CX tell JAL I flew at class D or class Z?

CX will tell JL that you flew in Z class. It is unlikely you will get any credit for the flight.

Kiwi Flyer May 3, 2016 1:34 pm


Originally Posted by Wasabi Tofu (Post 26569544)
You misunderstad my point, because of my explaination isn't good.

JAL said I can't JL ciredit partner miles soley based on booking class whatever price is paid.
I specifically asked CX's upgrade case.
JMB sevice center confirmed I couldn't earn any miles at all even I paid business class fare.
JMB service representative doesn' know what will happen in this case.
Because for JAL's own upgrade case, JAL explicitly says it is credited base on the original ticket. However, partner miles crediting, they say 'solely based on booking class whatever paid'.

So the question is, does CX tell JAL I flew at class D or class Z?

That is not what happens in my experience. CX advises other FFPs the paid class (ie D) and miles post based on that.

Calchas May 3, 2016 3:22 pm


Originally Posted by Kiwi Flyer (Post 26572184)
That is not what happens in my experience. CX advises other FFPs the paid class (ie D) and miles post based on that.

Is that your experience with CX? BA, AA and IB do not do this ...

thois May 10, 2016 2:28 pm

Can I somehow include codeshares in Southwest Pacific area in xONEx ticket?

I just made ex JNB LONE6 booking through AA RTW desk. I was planning to include BNE-PER with AA flight number (operated by QA) and AKL-HKG with AY flight number (operated by CX), but the agent told me that codeshares can be included only within North America and flying to/from North America. There is availability in the flight I requested according to Experflyer.

However, fare rule sheet specify

Travel on any AA/AB/AY/BA/CX/HG/IB/JJ/JL/KA/LA/MH/NU/QF/QR/RJ/S7/UL/XL/4M codeshare service
operated by AA/AB/AY/BA/CX/HG/IB/JJ/JL/KA/LA/MH/NU/QF/QR/RJ/S7/UL/XL/4M is permitted.
So the rule is probably made by AA? If the booking will be ticketed with operating carrier flight number, could I probably just change the flights to AA/AY flight number with some other OW representative? I don't want to include CX flight number in the ticket, because it won't give any miles to AA.

Calchas May 10, 2016 3:45 pm

The rule was invented by that particular AA agent. You can include codeshared where they would be normally allowed.

Kiwi Flyer May 11, 2016 1:39 am

Welcome to Flyer Talk thois :)

Codeshare often (not always) require connections to/from the relevant airline - in your examples LAX-SYD on AA or HKG-HEL on AY.

Calchas May 11, 2016 5:12 am


Originally Posted by Kiwi Flyer (Post 26607831)
Welcome to Flyer Talk thois :)

Codeshare often (not always) require connections to/from the relevant airline - in your examples LAX-SYD on AA or HKG-HEL on AY.

If I may make a technical point, neither of these codeshares require connections. They must simply be in conjunction with an AA-coded transpacific or transatlantic flight also on the same ticket.

For instance, here is AA PER-BNE one month apart from the AA transpacific sector:

http://i.imgur.com/E5vRYaxl.png

In Europe, I have flown many AA sectors unconnected to their preceding flights. There may be some specific rule for oneworld RTW tickets but I am a little suspicious about that.

thois May 11, 2016 11:17 am

Ok, that was propably the real reason. Thanks for answers.

Actually, another agent agreed to put AY codeshare to the booking, but it came back from the pricing as invalid. I had QF flight between the AA coded intercontinental leg and the BNE-PER leg, as my routing was DFW-SYD-ZQN-BNE-PER-AKL-HKG-MNL.

Trying another routing pulled up another question. I would have been interested of including ZQN-MEL leg in the booking. Only direct flights within OW are QF coded operated by JQ. Expertflyer shows availability on the flight.
Agent at AA RTW desk said that the service don't show up in their system. Also called QF, they cannot see it either. The direct connection doesn't even shop up in the OW route map. So would it be possible to include this leg as direct flight in xONEx ticket somehow?

deconz May 17, 2016 3:12 am


Originally Posted by thois (Post 26609906)
I would have been interested of including ZQN-MEL leg in the booking. Only direct flights within OW are QF coded operated by JQ.

So would it be possible to include this leg as direct flight in xONEx ticket somehow?

JQ operated flights are not permitted - sorry!

pandaperth May 17, 2016 8:42 am


Originally Posted by deconz (Post 26637463)
JQ operated flights are not permitted - sorry!

Not quite correct.
The actual rule is:

4(i)Travel on any AA/AB/AY/BA/CX/HG/IB/JJ/JL/KA/LA/MH/NU/QF/QR/RJ/S7/UL/XL/4M codeshare service operated by AA/AB/AY/BA/CX/HG/IB/JJ/JL/KA/LA/MH/NU/QF/QR/RJ/S7/UL/XL/4M is permitted.
Other codeshare services not permitted with the exception of QF Codeshare services operated by Jetstar (JQ).
And yes - QF does codeshare on JQ's ZQN-MEL service

Himeno May 18, 2016 3:52 am


Originally Posted by deconz (Post 26637463)
JQ operated flights are not permitted - sorry!

QF coded JQ flights are allowed on most oneworld fares. However, it limits who can issue the ticket to those member airlines that have an interline agreement with JQ.
QF also does not sell codeshare seats on JQ flights in any J class, so the JQ flights with business (787 operated flights) will not have any QF coded D seats and anyone using a QF coded JQ flight on an A, D or I oneworld product will be stuck in L.

Calchas May 18, 2016 5:14 am


Originally Posted by Himeno (Post 26643189)
QF also does not sell codeshare seats on JQ flights in any J class, so the JQ flights with business (787 operated flights) will not have any QF coded D seats and anyone using a QF coded JQ flight on an A, D or I oneworld product will be stuck in L.

Does anyone understand the business logic of that?

thois May 20, 2016 5:19 pm

Does the most significant carrier baggage rule apply to the xONEx fares?

Oneworld explorer rules say

Two free pieces of 23 kilos each shall be permitted. Additional allowances may apply. Refer to individual carrier
websites.
MSC in my DONE5 ticket is AA and first carrier is BA.

AA rules allow 2x32kg/158cm in Business, so this is counted as additional allowance? As I understand, according to the MSC rule this additional allowance applies to the whole itionary. Can someone confirm this?

Calchas May 21, 2016 4:19 am


Originally Posted by thois (Post 26657939)
Does the most significant carrier baggage rule apply to the xONEx fares?

Oneworld explorer rules say


MSC in my DONE5 ticket is AA and first carrier is BA.

AA rules allow 2x32kg/158cm in Business, so this is counted as additional allowance? As I understand, according to the MSC rule this additional allowance applies to the whole itionary. Can someone confirm this?

The MSC rule only applies for each baggage journey --- between drop and pick up.

So even if the MSC rule applied, unless your trip had no stopovers (which is disallowed by the rules anyway), it would not apply a single allowance to the whole journey.

To muddy the waters a little, if your journey begins or ends in the US, the MSC rule is pre-emoted by DoT regulations; and that regulation does apply to the whole itinerary.

bakaneko85 May 27, 2016 6:52 am

For a ticket issued through a TA, is it possible for me to make the change directly with the ticketing airline pre departure? Have an ex NRT ticket issued by a very useless TA (Co policy). In the past they have managed to complicate even the simplest requests/instruction and even gave wrong info, so am keen to to avoid any dealing with them when possible, not to mention possible extra cost. Now, i just realized that 1 segment i'm flying on AY metal is actually a code share with BA and would like to change the flight code to BA if possible as BA flights accumulate double mileage on JL mileage program. Getting BA coded flight itself should be ok as I would be flying on BA on the preceding segment. I would like to contact JL as the ticketing carrier to change the code, but would this be possible or would i have to go through my useless TA? TIA

Calchas May 27, 2016 8:48 am


Originally Posted by bakaneko85 (Post 26689119)
For a ticket issued through a TA, is it possible for me to make the change directly with the ticketing airline pre departure? Have an ex NRT ticket issued by a very useless TA (Co policy). In the past they have managed to complicate even the simplest requests/instruction and even gave wrong info, so am keen to to avoid any dealing with them when possible, not to mention possible extra cost. Now, i just realized that 1 segment i'm flying on AY metal is actually a code share with BA and would like to change the flight code to BA if possible as BA flights accumulate double mileage on JL mileage program. Getting BA coded flight itself should be ok as I would be flying on BA on the preceding segment. I would like to contact JL as the ticketing carrier to change the code, but would this be possible or would i have to go through my useless TA? TIA

The TA has exclusive ownership of the ticket up until the ticket falls under airport control for the first sector [about 24 hours before hand].

(The airline can actually take ownership of the ticket before then but it complicates accounting so they won't unless you are a seriously important customer)

You may want to wait until you've flown a segment before you make this change, if possible.

bakaneko85 May 27, 2016 10:06 am

Thanks for the info. I guess i will try to talk to JL ticketing desk once i am checked in and have my boarding pass issued for the 1st segment in NRT - hopefully there's still some BA coded inventory left by then!

pbd456 May 29, 2016 12:29 am


Originally Posted by bakaneko85 (Post 26689999)
Thanks for the info. I guess i will try to talk to JL ticketing desk once i am checked in and have my boarding pass issued for the 1st segment in NRT - hopefully there's still some BA coded inventory left by then!

how did u manage to get jl to issue your ticket?

Himeno May 29, 2016 2:43 am


Originally Posted by pbd456 (Post 26696300)
how did u manage to get jl to issue your ticket?

The same way you would any other ticket issued by an airline. Contact that airline.
There is no rule that prevents JL from issuing a xONEx ticket. Just because the online tool sends tickets that would go to JL and RJ to AA, doesn't mean that JL can't or won't issue xONEx tickets.

pbd456 May 29, 2016 3:44 am


Originally Posted by Himeno (Post 26696521)
The same way you would any other ticket issued by an airline. Contact that airline.
There is no rule that prevents JL from issuing a xONEx ticket. Just because the online tool sends tickets that would go to JL and RJ to AA, doesn't mean that JL can't or won't issue xONEx tickets.

i went to jl ticketing desk and they refuse to do anything with me..

bakaneko85 May 29, 2016 7:26 am

Unfortunately i can't answer that for you, my company appointed TA has always arranged the ticket for me. I only know who the ticketing carrier is by looking at the e-ticket receipt. I can't see why there would be problem though, I have called the JGC hotline in the past to validate some complicated routings before i send the order to my TA. I'm pretty sure they would be ok with putting through the order.

Calchas May 29, 2016 8:33 am


Originally Posted by pbd456 (Post 26696638)
i went to jl ticketing desk and they refuse to do anything with me..

:td: That is surprisingly bad service from JL. I am actually quite surprised, I have found JL agents to be among the best trained in all of oneworld.

Might I ask which desk you went to, and what reason they gave for refusal?

Calchas May 29, 2016 8:36 am


Originally Posted by bakaneko85 (Post 26689999)
Thanks for the info. I guess i will try to talk to JL ticketing desk once i am checked in and have my boarding pass issued for the 1st segment in NRT - hopefully there's still some BA coded inventory left by then!

Can you call them up the day before---you don't have to be checked in (as far as I understand), it just has to be within 24 hours of departure.

bakaneko85 May 29, 2016 8:49 am

I can, but as i'll be busy the day before vs. having time to burn waiting for the flight at the airport i just thought it's less of a hassle doing it at the airport!

pbd456 Jun 19, 2016 9:28 pm

how difficult is to have BA on the first flight ex jnb/cpt? should i call ba first or generate a pnr on the website first? thanks.

pandaperth Jun 20, 2016 2:35 am

With BA as the first carrier there should be no problem using the on-line tool to set up your itinerary

However BA does the ticketing differently - when you click 'purchase', the tool will give you the BA PNR and instruct you to telephone BA in the country of origin to pay.

pbd456 Jun 20, 2016 6:39 am


Originally Posted by pandaperth (Post 26803210)
With BA as the first carrier there should be no problem using the on-line tool to set up your itinerary

However BA does the ticketing differently - when you click 'purchase', the tool will give you the BA PNR and instruct you to telephone BA in the country of origin to pay.

will they reprice to a different country in which the credit card is located? how long does the process take?

Calchas Jun 20, 2016 7:09 am


Originally Posted by pbd456 (Post 26803763)
will they reprice to a different country in which the credit card is located?

Once the PNR is price quoted you can call any BA office to book it at the PNR price. The CC is not important.

Gardyloo Jun 20, 2016 8:58 am

Data point - a correspondent on Fodor's just tried to book out of WDH using the online tool (from the USA) and it hangs at the payment screen. In this case BA would be the issuer as the first flight (WDH-JNB) would be on BA/Comair.

I suggested they look for a TA in Windhoek that has GDS access; hopefully there's one that could issue the ticket in a similar manner to the one who JonNYC found in Joburg.

pandaperth Jun 20, 2016 11:53 pm


Originally Posted by pbd456 (Post 26803763)
will they reprice to a different country in which the credit card is located? how long does the process take?

No - you will pay the price as quoted by the on-line tool - as Calchas said.
When I bought my DONE5 through BA's JNB office - the process took about 15 minutes on the phone. I paid for the ticket in Rand using my Australian credit card. (Of course that meant I had to pay a 3% forex fee:()

Calchas Jun 21, 2016 5:02 am


Originally Posted by pandaperth (Post 26808350)
No - you will pay the price as quoted by the on-line tool - as Calchas said.
When I bought my DONE5 through BA's JNB office - the process took about 15 minutes on the phone. I paid for the ticket in Rand using my Australian credit card. (Of course that meant I had to pay a 3% forex fee:()

I have not tried this for RTW fares, but BA will happily quote in an arbitrary currency converted at the IATA exchange rate, independent of the selling country. I used to buy quite a lot of ex-Norway tickets priced at BGO and priced in GBP. :)

pandaperth Jun 21, 2016 7:04 am


Originally Posted by Calchas (Post 26808944)
I have not tried this for RTW fares, but BA will happily quote in an arbitrary currency converted at the IATA exchange rate, independent of the selling country. I used to buy quite a lot of ex-Norway tickets priced at BGO and priced in GBP. :)

Good to know. I shall keep that in mind for my next xONEx
(currently undecided between starting with BA's CPT-LHR or IB's JNB-MAD)

Cashew1977 Jul 2, 2016 3:33 am

Trouble with routing
 
Hi experts... hoping someone can help me... We have done our first Oneworld Explorer and about to book the next ex JNB. We willbe doing JNB-SYD with 4 sectors used by Noumea return and Auckland return... then comes the tricky bit. We need to go to the US in April and Europe in Sept and will use points to break the trip and get back to Melbourne btw these 2 trips... Honolulu is great for a cheap flight or points booking but the restrictions dont let us go from Continental US to Honolulu and back again. Even HNL to LHR has to go via LAX which trips the restriction....
Any ideas? Rough itinerary is: JNB-SYD-Noumea-SYD-AKL-SYD-DFW-ATL-HNL-LHR-ATH-MAD-LHR-JNB...

Thanks!

christep Jul 2, 2016 3:45 am

Can't you just have a surface sector HNL-<continental USA>, then your points redemption can be HNL-MEL-<continental USA>?

Cashew1977 Jul 2, 2016 5:09 am


Originally Posted by christep (Post 26860301)
Can't you just have a surface sector HNL-<continental USA>, then your points redemption can be HNL-MEL-<continental USA>?

Unfortunately the app wont let me do that, even with a surface sector!

ajnaro Jul 2, 2016 5:53 am

I changed the order of your stops, but the following appears completely legal

JNB-SYD-Nou-SYD-AKL-SYD-hnl-DFW-atl-lax-LHR-ATH-MAD-LHR-JNB

You still have two segments left over for creativity. If you want to break the journey at the end of the visit to the US you will have to fly to Melbourne from LAX. You could add a round trip from lax to any city in the continental US (no east coast) and leave from there. Or, depending on the time of year, you could add lax-anc-lax.

Cashew1977 Jul 2, 2016 6:07 am


Originally Posted by ajnaro (Post 26860539)
I changed the order of your stops, but the following appears completely legal

JNB-SYD-Nou-SYD-AKL-SYD-hnl-DFW-atl-lax-LHR-ATH-MAD-LHR-JNB

You still have two segments left over for creativity. If you want to break the journey at the end of the visit to the US you will have to fly to Melbourne from LAX. You could add a round trip from lax to any city in the continental US (no east coast) and leave from there. Or, depending on the time of year, you could add lax-anc-lax.

Thanks for your help... would need the HNL stop after the US sectors for it to work for us... we can pick up discounted HNL to MEL for 300USD return on special vs 1600 USD LAX-MEL-LAX... I cant see any HNL to Europe direct without going via Continental US... (even tried Guam!)

ajnaro Jul 2, 2016 6:15 am


Originally Posted by Cashew1977 (Post 26860575)
Thanks for your help... would need the HNL stop after the US sectors for it to work for us... we can pick up discounted HNL to MEL for 300USD return on special vs 1600 USD LAX-MEL-LAX... I cant see any HNL to Europe direct without going via Continental US... (even tried Guam!)

You could look into combining two separate discounted tickets: lax-hnl-lax (or almost any other US city) and hnl-mel-hnl. It would all depend on your exact travel dates and whether you are willing to stray outside of oneworld. Many discounted tickets are limited to one month. That, and other restrictions, may not suit you.

Nitegale Jul 2, 2016 8:22 am

List of OW Global Explorer Biz Class fares by country
 
Does any one know where I can find a list of OW Global Explorer fares by country of departure? Which are the cheapest countries to start a RTW ticket in Biz Class at the moment?

Gardyloo Jul 2, 2016 8:39 am


Originally Posted by Nitegale (Post 26860934)
Does any one know where I can find a list of OW Global Explorer fares by country of departure? Which are the cheapest countries to start a RTW ticket in Biz Class at the moment?

Easiest is to subscribe to Expert Flyer or KVS.

The airlines stopped publishing lists due to restrictions on advertising fares that aren't inclusive of fees and taxes. Since each RTW itinerary is different, the taxes and fees will also be different, thus a listing is impractical.

"Cheapest" is a moving target, and being ticketed in some countries with cheap prices may be almost impossible.

In USD terms, look at the Pyramids and the Skeleton Coast to start.


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