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Some people (I'm sorry I forgot exactly who) were having trouble with the airline refusing to disclose the tax calculation on their ticket for change purposes
The newest version of the MyFlights app and the MyFlights website will now display the raw fare/tax/fee calculation if the booking was created on Amadeus (so that's BA/CX/JJ/IB/QF/AY/RJ/LA... but not AA/JL). www.myflightsapp.com (thanks to schofs for creating this tool) |
Side Trips - How to proceed?
The wiki mentions that side trips can be added to the ticket. Do I simply need to book these side trips on any website, call the ticketing airline to ask them to add them to the ticket, or is there a more specific procedure to follow?
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Originally Posted by Phileas
(Post 25653739)
The wiki mentions that side trips can be added to the ticket. Do I simply need to book these side trips on any website, call the ticketing airline to ask them to add them to the ticket, or is there a more specific procedure to follow?
A "side trip" is a specific way of combining two fares together on the same ticket, when the passenger interrupts the main fare at an intermediate point to go on a second trip, before returning to the intermediate point and resuming the main fare. The total 16 sector limit will still apply to the total journey. The cost calculation is the main fare + the side trip fare. See http://dls3.wspan.com/LearningCenter...t.htm#sidetrip for the industry meaning of a "side trip". You cannot "add" two existing tickets together in the manner you suggest. |
Originally Posted by Calchas
(Post 25650885)
Some people (I'm sorry I forgot exactly who) were having trouble with the airline refusing to disclose the tax calculation on their ticket for change purposes
The newest version of the MyFlights app and the MyFlights website will now display the raw fare/tax/fee calculation if the booking was created on Amadeus (so that's BA/CX/JJ/IB/QF/AY/RJ/LA... but not AA/JL). www.myflightsapp.com (thanks to schofs for creating this tool) How have people found CX? |
Originally Posted by Calchas
(Post 25650885)
Some people (I'm sorry I forgot exactly who) were having trouble with the airline refusing to disclose the tax calculation on their ticket for change purposes
The newest version of the MyFlights app and the MyFlights website will now display the raw fare/tax/fee calculation if the booking was created on Amadeus (so that's BA/CX/JJ/IB/QF/AY/RJ/LA... but not AA/JL). www.myflightsapp.com (thanks to schofs for creating this tool) Emailed their support - they said almost nothing showed in Amadeus under my PNR I suspect this is because the ticket was booked using the on-line tool, and at the final step BA issued the ticket so not much carried across into Amadues at that point?? |
Originally Posted by Calchas
(Post 25653924)
No, they must be booked at the same time as part of the same itinerary as the RTW journey.
A "side trip" is a specific way of combining two fares together on the same ticket, when the passenger interrupts the main fare at an intermediate point to go on a second trip, before returning to the intermediate point and resuming the main fare. The total 16 sector limit will still apply to the total journey. The cost calculation is the main fare + the side trip fare. See http://dls3.wspan.com/LearningCenter...t.htm#sidetrip for the industry meaning of a "side trip". You cannot "add" two existing tickets together in the manner you suggest. Now, here his my next problem. As I explained in another thread, Mindpearl in CPT refuses to ticket my itinerary because I do not have a SA CC and they won' t budge. So I tweaked the itinerary a little bit to make it more BA friendly and plan to proceed with BA for the ticketing. However, I have been unable to find a number for a BA RTW desk. Does it exist at all? The problem is I cannot use the online tool to generate a record locator as several segments do not appear on it. So I am afraid that if I call the general BA number in JNB to build the itinerary, it is not going to go very smoothly. How would you proceed? |
Originally Posted by Phileas
(Post 25662570)
As I explained in another thread, Mindpearl in CPT refuses to ticket my itinerary because I do not have a SA CC and they won' t budge.
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Originally Posted by zoombee
(Post 25666680)
Wow. That's new on me. Looking up the other thread...
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First wanted to say thanks for the various explorer topics in this forum they were a fantastic resource.
My Q is before I ring up BA can I change my remaining 2 legs from LHR-DOH-ARN to LHR-DOH-LHR when I consider my previous routing ARN-LHR-HKG-KUL-HND-SFO//YVR-JFK-MIA-JFK-LHR I'm not sure if I can visit London one more time or if I can have a different start and end point. Any help greatly appreciated. |
Originally Posted by jsdickinson
(Post 25667773)
First wanted to say thanks for the various explorer topics in this forum they were a fantastic resource.
My Q is before I ring up BA can I change my remaining 2 legs from LHR-DOH-ARN to LHR-DOH-LHR when I consider my previous routing ARN-LHR-HKG-KUL-HND-SFO//YVR-JFK-MIA-JFK-LHR I'm not sure if I can visit London one more time or if I can have a different start and end point. Any help greatly appreciated. However, you cannot start in ARN and finish in LHR. Final destination can differ from origin but must be within the same country (with some exceptions but UK isn't amongst the exceptions).
Originally Posted by current xONEx fare rules
4. FLIGHT APPLICATION/ROUTINGS
(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that origin-destination surface segments are permitted as follows (a) within the country of origin (b) within the Middle East (c) between the United States and Canada (d) between HKG and China (e) between Malaysia and SIN (f) within Africa (g) between Maldives & Sri Lanka/India |
Cheers Kiwi Flyer I knew I'd read a rule somewhere that wouldn't making it possible. Thanks for confirming
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Have taken the plunge and bought 2 LONE4 tickets. Just retired - so 2016 is one big trip. But I have a few Q's for the experts who live here.
Route is: 0 MAN- LHR - NOT on the RTW tkt 1. LHR - EZE Mid Jan (BA) 2 surface 3. PUQ - MPN 4. MPN - PUQ 5. PUQ - SCL 6. SCL - AKL 7. AKL - BNE 8. BNE - DRW 9. surface - the Gan 10. ADE - BNE 11. BNE - HKG then home to the UK for summer. Going home HKG-CNX-BKK-LHR-MAN. Back to HKG in Sep - as yet not booked. (looking for a cheap flight back) 12. HKG - DEL 13 DEL - KUL 14 KUL - NRT 15 NRT - DOH 16. DOH - MAN home for Xmas Would appreciate comments in general and answers in particular to 1. Date Changes. Who do I contact to switch? BA (they sold me the tkt and am EC member) or the airline concerned eg LAN for the S American legs?? Can I simply turn up at the airport and ask to be put on next flight if L allocation within Y cabin has seats free?? 2. I live near Chester hence the MAN start. I have a separate booking MAN - LHR on BA due at LHR at 15:00 to connect with the first leg - BA's EZE departure at c. 22:00. Given the possibility of bad weather in Jan and LHR's capacity issues am I in deep trouble if the MAN flight is seriously delayed or cancelled? Would have no problem being rebooked to EZE if the MAN flight is cancelled and turning up in Argentina day or so late but could I be "no showed" and have entire RTW tkt cancelled?? 3. I need 2 one ways to HKG in mid/late Sep. Can be flexible with dates and happy to bag a stop over anywhere from HEL to CMB - I would prefer to do most of the distance on a OW carrier. Any ideas for a cheap but fun routing? No not RUH.... 4. Do I get enough points to get any worthwhile benefits on OW eg lounge access in future? Am currently blue. Very blue. Many thanks in advance - I've learned a lot from this forum but clearly not yet enough. |
Originally Posted by wyddfa
(Post 25697593)
Have taken the plunge and bought 2 LONE4 tickets. Just retired - so 2016 is one big trip. But I have a few Q's for the experts who live here.
Route is: 0 MAN- LHR - NOT on the RTW tkt 1. LHR - EZE Mid Jan (BA) 2 surface 3. PUQ - MPN 4. MPN - PUQ 5. PUQ - SCL 6. SCL - AKL 7. AKL - BNE 8. BNE - DRW 9. surface - the Gan 10. ADE - BNE 11. BNE - HKG then home to the UK for summer. Going home HKG-CNX-BKK-LHR-MAN. Back to HKG in Sep - as yet not booked. (looking for a cheap flight back) 12. HKG - DEL 13 DEL - KUL 14 KUL - NRT 15 NRT - DOH 16. DOH - MAN home for Xmas Would appreciate comments in general and answers in particular to 1. Date Changes. Who do I contact to switch? BA (they sold me the tkt and am EC member) or the airline concerned eg LAN for the S American legs?? Can I simply turn up at the airport and ask to be put on next flight if L allocation within Y cabin has seats free?? 2. I live near Chester hence the MAN start. I have a separate booking MAN - LHR on BA due at LHR at 15:00 to connect with the first leg - BA's EZE departure at c. 22:00. Given the possibility of bad weather in Jan and LHR's capacity issues am I in deep trouble if the MAN flight is seriously delayed or cancelled? Would have no problem being rebooked to EZE if the MAN flight is cancelled and turning up in Argentina day or so late but could I be "no showed" and have entire RTW tkt cancelled?? 3. I need 2 one ways to HKG in mid/late Sep. Can be flexible with dates and happy to bag a stop over anywhere from HEL to CMB - I would prefer to do most of the distance on a OW carrier. Any ideas for a cheap but fun routing? No not RUH.... 4. Do I get enough points to get any worthwhile benefits on OW eg lounge access in future? Am currently blue. Very blue. Many thanks in advance - I've learned a lot from this forum but clearly not yet enough. 2. No showing is allowed at a 125 USD penalty, so your onward sectors will not be cancelled. BA will probably protect you anyway if you included this kind of (in my view) absurdly generous contingency for a 40 minute flight. I would not expect to pay the no show penalty if BA made me late for a BA flight. I would expect an apology, a hotel room and a rebooking on the next day's service. 3. Why do you need one ways? Just book a return from HKG to MAN (or somewhere cheaper). 4. in L class you will get points for most of your sectors into BAEC but I think you will be short of lounge access. |
Originally Posted by Calchas
(Post 25697649)
2. No showing is allowed at a 125 USD penalty, so your onward sectors will not be cancelled. BA will probably protect you anyway if you included this kind of (in my view) absurdly generous contingency for a 40 minute flight.
Originally Posted by Calchas
(Post 25697649)
4. in L class you will get points for most of your sectors into BAEC but I think you will be short of lounge access.
I can imagine there will still be ad hoc AA status challenges programs though so I'd say it's worth keeping an eye out come the new year. |
Originally Posted by Calchas
(Post 25697649)
4. in L class you will get points for most of your sectors into BAEC but I think you will be short of lounge access.
40+10+10+10+40+10+10+10+35+35+35+35+35+35 = 350 tier points. I have not checked this in detail, so you would want to go to ba.com's calculator and run each route by carrier in L class to be sure. You need 600 tier points to qualify for BA Silver (oneworld Sapphire). |
Originally Posted by wyddfa
(Post 25697593)
Have taken the plunge and bought 2 LONE4 tickets. Just retired - so 2016 is one big trip. But I have a few Q's for the experts who live here.
<snip> Many thanks in advance - I've learned a lot from this forum but clearly not yet enough. You did well getting the SCL-AKL flight in L. Hard to get from LAN At times changing to the code share flight (if available) can get more miles/tier points. I have had no trouble in getting airlines, other than the issuing airline, to change fights (but not changed route), including LA in SCL
Originally Posted by Calchas
(Post 25701994)
I have not checked this in detail, so you would want to go to ba.com's calculator and run each route by carrier in L class to be sure
http://www.slfft.org/mm/award.htm?ow...H-MAN&cabins=y |
As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.
But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers? Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering. |
Originally Posted by Gardyloo
(Post 25750483)
As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.
But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers? Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering. However, IIRC on earlier AA-issued itineraries, new tickets were only issued for routing changes. I have asked a similar question in the relevant AA ( I posted there because you closed to relevant thread here in the Oneworld forum:))
Originally Posted by pandaperth
(Post 25750196)
From the From the FAQs:
Is there a maximum number of base award miles that can be earned on a ticket? Yes, a maximum of 75,000 miles will be awarded per ticket (inclusive of any class of service and elite status bonus miles). When I purchase a Oneworld Explorer ticket, it usually has 16 flights and so consists of four tickets So would the limit of 75,000 award miles be for each ticket, or for all four tickets - in other words the limit would apply to my entire RTW journey? |
Originally Posted by Gardyloo
(Post 25750483)
As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.
But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers? Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering. Only in the case of a revalidation will the ticket number stay the same. A revalidation was simply a sticker that went over part of the old ticket and the same principle carries through to eticketing. Here is an example I found of a revalidated ticket: http://www.harshbutfair.org/linked/a.../18_ticket.jpg A revalidation can only change the date, time, booking class or flight number. In the case of a revalidation performed by an airline the flight prefix may also be changed; this may not be accomplished by a travel agent. Any other change (cities travelled, fare basis, tax/fee calculation, et c) requires the ticket to be reissued or exchanged and a new ticket will be issued as part of this process. Also, if any kind of penalty applies then the ticket must be reissued because otherwise there is no document basis on which to account for the penalty collection. However the new ticket will include a reference to the old ticket in the "Issued in exchange for" box. It would not be hard for AA to keep track of this. |
Originally Posted by Gardyloo
(Post 25750483)
As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.
But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers? Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering. My experience is routing changes, or stopovers changing to transits or vv, result in new ticket. Mere date changes do not. |
xONEx fee question
Hi all! Planning out my xONE4 ex-South Africa and slightly confused.
What fees does the "Multiple Carrier Surcharges/Fees" item in the fee list include? Do these fees match up with ones I can find by looking at the flights in ITA Matrix? Why do these fees vary with whether I transit or stopover? (Aren't stopovers supposed to be free?) Example: Fee increases if the NRT transit switches to a stopover: ...-LAX AA xNRT AY HEL-... = ZAR14155 in fees (incl. 5593 "carrier-imposed surcharges" and 2262 + 2251 (two separate entries in the fee list) "multiple carrier surcharges/fees") ...-LAX AA NRT AY HEL-... = ZAR15568 in fees (incl. 5593 "carrier-imposed surcharges" and 2262 + 3664 "multiple carrier surcharges/fees") Fee decreases drastically when I switch flights: ...-LAX JL xNRT AY HEL-... = ZAR13319 in fees (incl. 6795 "carrier-imposed surcharges" and 2262 + 168 "multiple carrier surcharges/fees") ...-LAX JL NRT AY HEL-... = ZAR13319 in fees (incl. 6795 "carrier-imposed surcharges" and 2262 + 168 "multiple carrier surcharges/fees") |
Originally Posted by davidvc
(Post 25779711)
Hi all! Planning out my xONE4 ex-South Africa and slightly confused.
What fees does the "Multiple Carrier Surcharges/Fees" item in the fee list include? Do these fees match up with ones I can find by looking at the flights in ITA Matrix? Why do these fees vary with whether I transit or stopover? (Aren't stopovers supposed to be free?) Example: Fee increases if the NRT transit switches to a stopover: ...-LAX AA xNRT AY HEL-... = ZAR14155 in fees (incl. 5593 "carrier-imposed surcharges" and 2262 + 2251 (two separate entries in the fee list) "multiple carrier surcharges/fees") ...-LAX AA NRT AY HEL-... = ZAR15568 in fees (incl. 5593 "carrier-imposed surcharges" and 2262 + 3664 "multiple carrier surcharges/fees") Fee decreases drastically when I switch flights: ...-LAX JL xNRT AY HEL-... = ZAR13319 in fees (incl. 6795 "carrier-imposed surcharges" and 2262 + 168 "multiple carrier surcharges/fees") ...-LAX JL NRT AY HEL-... = ZAR13319 in fees (incl. 6795 "carrier-imposed surcharges" and 2262 + 168 "multiple carrier surcharges/fees") |
davidvc Welcome to FT
Originally Posted by davidvc
(Post 25779711)
...What fees does the "Multiple Carrier Surcharges/Fees" item in the fee list include? Do these fees match up with ones I can find by looking at the flights in ITA Matrix? Why do these fees vary with whether I transit or stopover? (Aren't stopovers supposed to be free?)
For example - the UK ADP applies on stopover but not a transit (less than 24hrs?) - Australia has a departure tax, but if you transit that does apply (as you never formally enter Australia so do not formally depart) Do not confuse real taxes (& airport charges) with carrrier imposed surcharges (=airline profit) |
Originally Posted by Mwenenzi
(Post 25779949)
davidvc Welcome to FT
Real taxes / airport charges can vary with transit vs stopover For example - the UK ADP apples on stopover but not a transit (less than 24hrs?) - Australia has a departure tax, but if you transit that does apply (as you never formally enter Australia so do not formally depart) Do not confuse real taxes (& airport charges) with carrrier imposed surcharges (=airline profit) Fuel and insurance surcharges will appear in the taxes/fees box on the ticket of course. But yes, the airline surcharges can vary based on stopover and many other factors. Adding together the YQ/YR fees from individual sectors on ITA will not necessarily be a perfect predictor of the total YQ/YR line on a RTW ticket. |
Originally Posted by davidvc
(Post 25779711)
Hi all! Planning out my xONE4 ex-South Africa and slightly confused.
What fees does the "Multiple Carrier Surcharges/Fees" item in the fee list include? Do these fees match up with ones I can find by looking at the flights in ITA Matrix? I priced it up in the tool (BA is the first carrier so I can do that) Then I got the taxes, fees and charges breakdown from ITA Matrix And what I found was:
Go figure |
First time xONEx questions...
Hey everybody! I've learned a lot on this and other threads here as I've been working on booking a LONE4 for leisure travel starting in August and going through the following June. I have some questions I haven't been able to find answers to, so taking it to the experts. If anyone has general advice/comments on the below routing, that would of course be appreciated as well!
Current routing: (which the online tool prices at $3991 + $532 = USD$4523) (great circle map)
(1) I am U.S.-based, and would typically depart from the NYC area, but happy to make YYZ my departure point since the online tool prices this itinerary as ~$2000 USD less than one departing from JFK. Will I actually be able to book with this lower price? I know the below is in the fare rules sheet, but I don't really understand its implications. When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate. The resultant fare must not be lower than from the country of sale. (2a) The online tool does not error if I switch the final destination from OGG to YYZ. If nothing else, I could book this online and then call up (who? AA?) and incur the $125 change fee to switch it back, right? (3) Codeshares. I don't have status on any airline and have minimal AA miles, but would assume it makes sense to earn AA miles on this ticket since I do most of my travel in domestic US. Are there any codeshares I should be trying to take advantage of on this itinerary? I admit I don't understand how these can be advantageous...(4) What are the pros of leaving the out flights open-dated? My travel will be flexible, but it seems like picking random dates out in the future and then just moving them up to when I want them as I go is the same number of calls from the road and protects me more if they change their routes in the meantime, right? (5) What else am I doing wrong/failing to think about? Thank you very much - both for any advice here and all the helpful posts I have already read! |
Originally Posted by VaguelyCynical
(Post 25798728)
Hey everybody!
Originally Posted by VaguelyCynical
(Post 25798728)
(1) I am U.S.-based, and would typically depart from the NYC area, but happy to make YYZ my departure point since the online tool prices this itinerary as ~$2000 USD less than one departing from JFK. Will I actually be able to book with this lower price? I know the below is in the fare rules sheet, but I don't really understand its implications.
Originally Posted by VaguelyCynical
(Post 25798728)
(2) The online tool errors out when I try to proceed to the payment screen, which from other threads I understand is most likely because I am starting in Canada and ending in the U.S.. Given that, how would I actually book this ticket? Call AA, or would I have to go through TAM since they're the first carrier? If calling AA, how do I actually pay given the YYZ start?
Presumably you will pay with a credit card. ;)
Originally Posted by VaguelyCynical
(Post 25798728)
(2a) The online tool does not error if I switch the final destination from OGG to YYZ. If nothing else, I could book this online and then call up (who? AA?) and incur the $125 change fee to switch it back, right?
Originally Posted by VaguelyCynical
(Post 25798728)
(3) Codeshares. I don't have status on any airline and have minimal AA miles, but would assume it makes sense to earn AA miles on this ticket since I do most of my travel in domestic US. Are there any codeshares I should be trying to take advantage of on this itinerary? I admit I don't understand how these can be advantageous...
Originally Posted by VaguelyCynical
(Post 25798728)
(4) What are the pros of leaving the out flights open-dated? My travel will be flexible, but it seems like picking random dates out in the future and then just moving them up to when I want them as I go is the same number of calls from the road and protects me more if they change their routes in the meantime, right?
Originally Posted by VaguelyCynical
(Post 25798728)
(5) What else am I doing wrong/failing to think about?
I don't think anything springs to mind—enjoy your trip! |
Originally Posted by Calchas
(Post 25798778)
Yep, pick as many AA codeshares as you can (for mileage purposes). The tool doesn't show every codeshare, so you can try to investigate this yourself by looking at dummy bookings from an AA hub to points along your route, to try to see what codeshares exist.
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Have a DONE4 Plan. What's next?
New to RTW travel and currently planning my first DONE4 (milestone birthday next year) -- ex-JNB in 2016 --with the following routing:
JNB-SYD-ADL-SYD-SFO-ORD-YUL-xDFW-SFO-MAD-IST-AMM-xDOH-JNB JNB-SYD-ADL-SYD-SFO (all QF) SFO-ORD-YUL-xDFW-SFO (all AA) SFO-MAD (AA) MAD-IST (IB) IST-AMM (RJ) AMM-JNB (QR) I can't get the OW tool to price the route; I get an error that tells me to call QF customer service. Am I required to book with QF because they're the first carrier, or can I just call AA's RTW the desk to get things going and book the segments? I've read in the wiki and earlier posts that I'll need an agent in SA to actually issue the ticket. I haven't used a travel agent in years, let alone one in another country! Is there a good resource in SA for this sort of thing? |
Originally Posted by ShortTermParking
(Post 25852067)
New to RTW travel and currently planning my first DONE4 (milestone birthday next year) -- ex-JNB in 2016 --with the following routing:
JNB-SYD-ADL-SYD-SFO-ORD-YUL-xDFW-SFO-MAD-IST-AMM-xDOH-JNB JNB-SYD-ADL-SYD-SFO (all QF) SFO-ORD-YUL-xDFW-SFO (all AA) SFO-MAD (AA) MAD-IST (IB) IST-AMM (RJ) AMM-JNB (QR) I can't get the OW tool to price the route; I get an error that tells me to call QF customer service. Am I required to book with QF because they're the first carrier, or can I just call AA's RTW the desk to get things going and book the segments? I've read in the wiki and earlier posts that I'll need an agent in SA to actually issue the ticket. I haven't used a travel agent in years, let alone one in another country! Is there a good resource in SA for this sort of thing? You may have to call AA's agent in ZA to arrange this at the low price, others have better experience of this than I do. |
Originally Posted by ShortTermParking
(Post 25852067)
New to RTW travel and currently planning my first DONE4 (milestone birthday next year) -- ex-JNB in 2016 --with the following routing:
JNB-SYD-ADL-SYD-SFO-ORD-YUL-xDFW-SFO-MAD-IST-AMM-xDOH-JNB JNB-SYD-ADL-SYD-SFO (all QF) SFO-ORD-YUL-xDFW-SFO (all AA) SFO-MAD (AA) MAD-IST (IB) IST-AMM (RJ) AMM-JNB (QR) I can't get the OW tool to price the route; I get an error that tells me to call QF customer service. Am I required to book with QF because they're the first carrier, or can I just call AA's RTW the desk to get things going and book the segments? I've read in the wiki and earlier posts that I'll need an agent in SA to actually issue the ticket. I haven't used a travel agent in years, let alone one in another country! Is there a good resource in SA for this sort of thing? One option is to set up a basic RTW itinerary in the online tool and ticket it. Then later pay the USD125 change fee to tweak it the way you want it. For example this itinerary does price up in the tool - JNB-SYD-ADL-SYD-SFO-MAD-DOH-JNB. |
One poster reported above that it is possible to get ticketing done by BA in JNB. You could try setting up your itinerary by phone with BA and then ticket by phone. Back in the Mauritius days I did ticketing this way (but I had to go to the BA office in Mauritius to pick up paper tickets).
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Originally Posted by ajnaro
(Post 25852733)
One poster reported above that it is possible to get ticketing done by BA in JNB. You could try setting up your itinerary by phone with BA and then ticket by phone.
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Originally Posted by ShortTermParking
(Post 25852067)
I can't get the OW tool to price the route;
I get an error that tells me to call QF customer service. Am I required to book with QF because they're the first carrier, or can I just call AA's RTW the desk to get things going and book the segments? The main issue with payments is there is a rule that says if buying a ticket in another country, the higher fare of the country of sale vs country of origin applies. eg, if I buy an ex-Japan RTW from an agent in Australia, I'd be made to pay the ex-Australia price as it is more expensive then the Japan price, thus I need an agent in Japan to issue that ticket. The online tool assumes country of sale and country of origin are the same and prices accordingly, however the bugs in the tool often create the need to find agents overseas. However, due to a misunderstanding of this rule, some agents (such as AA GSA Mindpearl in South Africa) are taking this rule to mean the card used for payment must be local. Whereas the rule just means that an agent in South Africa needs to sell the ticket in order to get the South Africa price. Maybe CX SA will issue an ex-SA ticket without the problems Mindpearl has been causing lately http://www.cathaypacific.com/cx/en_A...etails.ZA.html |
Originally Posted by ShortTermParking
(Post 25852067)
JNB-SYD-ADL-SYD-SFO-ORD-YUL-xDFW-SFO-MAD-IST-AMM-xDOH-JNB
JNB-SYD-ADL-SYD-SFO (all QF) SFO-ORD-YUL-xDFW-SFO (all AA) SFO-MAD (AA) MAD-IST (IB) IST-AMM (RJ) AMM-JNB (QR) I can't get the OW tool to price the route; With its buggy tool, Oneworld is defaulting to individual airlines and their revenue/tariff departments, and GSAs like Mindpearl, to do the interpretation and brokering on ticket issuance, route verification, etc. As consumers we apparently have no recourse when one of these parties does something counter to the rules; there's no Oneworld policy police to blow the whistle. I've been trying to find a travel agent in South Africa who could consummate sales of Oneworld RTW tickets but so far I've drawn a blank. I've sent several emails to large-ish TAs in Joburg and Cape Town, and have asked some South African FTers for recommendations, but nothing yet. I will persevere. Meantime, I guess "do your best" and "be patient" are the salient bits of advice. I also recommend at least trying to use the tool with very limited itineraries, then once the ticket is issued, using the re-issue vehicle, which doesn't have to be handled by the issuing country people, to put it right, even if it costs $125 to do so. (In other words see if you can get the tool to price something like JNB-SYD-LAX-JFK-LHR-JNB, then once issued, populate the rest of the flights through a reissue. Make it easy on the bad robot.) |
AA68 is SFO-MAD
I expect it is one of those AA flights with an equipment change somewhere, probably DFW - but it is one flight number and therefore only one segment on the RTW ticket. Learn something new every day:D Today, from reading others' posts, I have learned that CX is commencing HKG-MAD and QR is commencing DOH-SYD. |
Originally Posted by pandaperth
(Post 25855052)
AA68 is SFO-MAD
I expect it is one of those AA flights with an equipment change somewhere, probably DFW - but it is one flight number and therefore only one segment on the RTW ticket. I suspect the problem is that it's 2-cabin F/Y service between SFO/LAX and MIA, to which a DONE4 would book into A with no D bucket available for the domestic sector, but J/Y service over the pond, and no A bucket on the MIA-MAD sector, only D, which causes the bad robot to pitch a fit. |
Originally Posted by Gardyloo
(Post 25855074)
...which causes the bad robot to pitch a fit.
Now remember we are talking about an ex-South Africa itinerary, and the word robot has a strange meaning down in that part of the world:) However, as I said in post #1270 above, I got the tool to price up a basic itinerary that happened to include that SFO-MAD flight |
Originally Posted by Gardyloo
(Post 25855074)
I also see AA 68 as LAX-MAD (via MIA) for some dates.
I suspect the problem is that it's 2-cabin F/Y service between SFO/LAX and MIA, to which a DONE4 would book into A with no D bucket available for the domestic sector, but J/Y service over the pond, and no A bucket on the MIA-MAD sector, only D, which causes the bad robot to pitch a fit. |
Originally Posted by pandaperth
(Post 25852395)
In the past the way to do it was to phone the AA RTW desk and get the itinerary set up and priced in ZAR (Sth African Rand), then phone AA's GSA in South Africa (Mindpearl) and pay over the phone. BUT there have been recent reports that Mindpearl will not accept payment using non-South African credit cards - see this thread http://www.flyertalk.com/forum/onewo...ct-anyone.html
One option is to set up a basic RTW itinerary in the online tool and ticket it. Then later pay the USD125 change fee to tweak it the way you want it. For example this itinerary does price up in the tool - JNB-SYD-ADL-SYD-SFO-MAD-DOH-JNB. |
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