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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

Calchas Nov 2, 2015 7:57 am

Some people (I'm sorry I forgot exactly who) were having trouble with the airline refusing to disclose the tax calculation on their ticket for change purposes

The newest version of the MyFlights app and the MyFlights website will now display the raw fare/tax/fee calculation if the booking was created on Amadeus (so that's BA/CX/JJ/IB/QF/AY/RJ/LA... but not AA/JL).

www.myflightsapp.com (thanks to schofs for creating this tool)

Phileas Nov 2, 2015 5:20 pm

Side Trips - How to proceed?
 
The wiki mentions that side trips can be added to the ticket. Do I simply need to book these side trips on any website, call the ticketing airline to ask them to add them to the ticket, or is there a more specific procedure to follow?

Calchas Nov 2, 2015 6:14 pm


Originally Posted by Phileas (Post 25653739)
The wiki mentions that side trips can be added to the ticket. Do I simply need to book these side trips on any website, call the ticketing airline to ask them to add them to the ticket, or is there a more specific procedure to follow?

No, they must be booked at the same time as part of the same itinerary as the RTW journey.

A "side trip" is a specific way of combining two fares together on the same ticket, when the passenger interrupts the main fare at an intermediate point to go on a second trip, before returning to the intermediate point and resuming the main fare. The total 16 sector limit will still apply to the total journey. The cost calculation is the main fare + the side trip fare.

See http://dls3.wspan.com/LearningCenter...t.htm#sidetrip for the industry meaning of a "side trip".

You cannot "add" two existing tickets together in the manner you suggest.

TopGunner Nov 3, 2015 1:00 pm


Originally Posted by Calchas (Post 25650885)
Some people (I'm sorry I forgot exactly who) were having trouble with the airline refusing to disclose the tax calculation on their ticket for change purposes

The newest version of the MyFlights app and the MyFlights website will now display the raw fare/tax/fee calculation if the booking was created on Amadeus (so that's BA/CX/JJ/IB/QF/AY/RJ/LA... but not AA/JL).

www.myflightsapp.com (thanks to schofs for creating this tool)

I was one of those people, still bitter about how AA have handled the whole mess. But those damn ex-JNB fares will keep me buying OW. I just wish there was a better airline to buy from than AA with low YQ.

How have people found CX?

pandaperth Nov 3, 2015 7:01 pm


Originally Posted by Calchas (Post 25650885)
Some people (I'm sorry I forgot exactly who) were having trouble with the airline refusing to disclose the tax calculation on their ticket for change purposes

The newest version of the MyFlights app and the MyFlights website will now display the raw fare/tax/fee calculation if the booking was created on Amadeus (so that's BA/CX/JJ/IB/QF/AY/RJ/LA... but not AA/JL).

www.myflightsapp.com (thanks to schofs for creating this tool)

I tried the app with my current BA-issued DONE5 - no fees/taxes/charges showed
Emailed their support - they said almost nothing showed in Amadeus under my PNR
I suspect this is because the ticket was booked using the on-line tool, and at the final step BA issued the ticket so not much carried across into Amadues at that point??

Phileas Nov 4, 2015 9:36 am


Originally Posted by Calchas (Post 25653924)
No, they must be booked at the same time as part of the same itinerary as the RTW journey.

A "side trip" is a specific way of combining two fares together on the same ticket, when the passenger interrupts the main fare at an intermediate point to go on a second trip, before returning to the intermediate point and resuming the main fare. The total 16 sector limit will still apply to the total journey. The cost calculation is the main fare + the side trip fare.

See http://dls3.wspan.com/LearningCenter...t.htm#sidetrip for the industry meaning of a "side trip".

You cannot "add" two existing tickets together in the manner you suggest.

Thank you for the explanations. Obviously, I misunderstood the concept.

Now, here his my next problem. As I explained in another thread, Mindpearl in CPT refuses to ticket my itinerary because I do not have a SA CC and they won' t budge. So I tweaked the itinerary a little bit to make it more BA friendly and plan to proceed with BA for the ticketing. However, I have been unable to find a number for a BA RTW desk. Does it exist at all? The problem is I cannot use the online tool to generate a record locator as several segments do not appear on it. So I am afraid that if I call the general BA number in JNB to build the itinerary, it is not going to go very smoothly. How would you proceed?

zoombee Nov 5, 2015 5:26 am


Originally Posted by Phileas (Post 25662570)
As I explained in another thread, Mindpearl in CPT refuses to ticket my itinerary because I do not have a SA CC and they won' t budge.

Wow. That's new on me. Looking up the other thread...

ajnaro Nov 5, 2015 5:34 am


Originally Posted by zoombee (Post 25666680)
Wow. That's new on me. Looking up the other thread...

I got a ticket in the usual way by phone with a non-SA credit card on Sept. 18 2015. There was no problem.

jsdickinson Nov 5, 2015 9:57 am

First wanted to say thanks for the various explorer topics in this forum they were a fantastic resource.

My Q is before I ring up BA can I change my remaining 2 legs from LHR-DOH-ARN to LHR-DOH-LHR when I consider my previous routing ARN-LHR-HKG-KUL-HND-SFO//YVR-JFK-MIA-JFK-LHR

I'm not sure if I can visit London one more time or if I can have a different start and end point.

Any help greatly appreciated.

Kiwi Flyer Nov 5, 2015 2:16 pm


Originally Posted by jsdickinson (Post 25667773)
First wanted to say thanks for the various explorer topics in this forum they were a fantastic resource.

My Q is before I ring up BA can I change my remaining 2 legs from LHR-DOH-ARN to LHR-DOH-LHR when I consider my previous routing ARN-LHR-HKG-KUL-HND-SFO//YVR-JFK-MIA-JFK-LHR

I'm not sure if I can visit London one more time or if I can have a different start and end point.

Any help greatly appreciated.

You can visit London more than once provided no route is flown more than once and maximum 2 "long" intra-europe legs to or from UK.

However, you cannot start in ARN and finish in LHR. Final destination can differ from origin but must be within the same country (with some exceptions but UK isn't amongst the exceptions).


Originally Posted by current xONEx fare rules
4. FLIGHT APPLICATION/ROUTINGS
(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that
origin-destination surface segments are permitted as follows
(a) within the country of origin
(b) within the Middle East
(c) between the United States and Canada
(d) between HKG and China
(e) between Malaysia and SIN
(f) within Africa
(g) between Maldives & Sri Lanka/India


jsdickinson Nov 6, 2015 2:21 am

Cheers Kiwi Flyer I knew I'd read a rule somewhere that wouldn't making it possible. Thanks for confirming

wyddfa Nov 11, 2015 10:19 am

Have taken the plunge and bought 2 LONE4 tickets. Just retired - so 2016 is one big trip. But I have a few Q's for the experts who live here.

Route is:

0 MAN- LHR - NOT on the RTW tkt

1. LHR - EZE Mid Jan (BA)
2 surface
3. PUQ - MPN
4. MPN - PUQ
5. PUQ - SCL
6. SCL - AKL
7. AKL - BNE
8. BNE - DRW
9. surface - the Gan
10. ADE - BNE
11. BNE - HKG
then home to the UK for summer. Going home HKG-CNX-BKK-LHR-MAN.
Back to HKG in Sep - as yet not booked. (looking for a cheap flight back)
12. HKG - DEL
13 DEL - KUL
14 KUL - NRT
15 NRT - DOH
16. DOH - MAN home for Xmas

Would appreciate comments in general and answers in particular to

1. Date Changes. Who do I contact to switch? BA (they sold me the tkt and am EC member) or the airline concerned eg LAN for the S American legs?? Can I simply turn up at the airport and ask to be put on next flight if L allocation within Y cabin has seats free??

2. I live near Chester hence the MAN start. I have a separate booking MAN - LHR on BA due at LHR at 15:00 to connect with the first leg - BA's EZE departure at c. 22:00. Given the possibility of bad weather in Jan and LHR's capacity issues am I in deep trouble if the MAN flight is seriously delayed or cancelled? Would have no problem being rebooked to EZE if the MAN flight is cancelled and turning up in Argentina day or so late but could I be "no showed" and have entire RTW tkt cancelled??

3. I need 2 one ways to HKG in mid/late Sep. Can be flexible with dates and happy to bag a stop over anywhere from HEL to CMB - I would prefer to do most of the distance on a OW carrier. Any ideas for a cheap but fun routing? No not RUH....

4. Do I get enough points to get any worthwhile benefits on OW eg lounge access in future? Am currently blue. Very blue.

Many thanks in advance - I've learned a lot from this forum but clearly not yet enough.

Calchas Nov 11, 2015 10:30 am


Originally Posted by wyddfa (Post 25697593)
Have taken the plunge and bought 2 LONE4 tickets. Just retired - so 2016 is one big trip. But I have a few Q's for the experts who live here.

Route is:

0 MAN- LHR - NOT on the RTW tkt

1. LHR - EZE Mid Jan (BA)
2 surface
3. PUQ - MPN
4. MPN - PUQ
5. PUQ - SCL
6. SCL - AKL
7. AKL - BNE
8. BNE - DRW
9. surface - the Gan
10. ADE - BNE
11. BNE - HKG
then home to the UK for summer. Going home HKG-CNX-BKK-LHR-MAN.
Back to HKG in Sep - as yet not booked. (looking for a cheap flight back)
12. HKG - DEL
13 DEL - KUL
14 KUL - NRT
15 NRT - DOH
16. DOH - MAN home for Xmas

Would appreciate comments in general and answers in particular to

1. Date Changes. Who do I contact to switch? BA (they sold me the tkt and am EC member) or the airline concerned eg LAN for the S American legs?? Can I simply turn up at the airport and ask to be put on next flight if L allocation within Y cabin has seats free??

2. I live near Chester hence the MAN start. I have a separate booking MAN - LHR on BA due at LHR at 15:00 to connect with the first leg - BA's EZE departure at c. 22:00. Given the possibility of bad weather in Jan and LHR's capacity issues am I in deep trouble if the MAN flight is seriously delayed or cancelled? Would have no problem being rebooked to EZE if the MAN flight is cancelled and turning up in Argentina day or so late but could I be "no showed" and have entire RTW tkt cancelled??

3. I need 2 one ways to HKG in mid/late Sep. Can be flexible with dates and happy to bag a stop over anywhere from HEL to CMB - I would prefer to do most of the distance on a OW carrier. Any ideas for a cheap but fun routing? No not RUH....

4. Do I get enough points to get any worthwhile benefits on OW eg lounge access in future? Am currently blue. Very blue.

Many thanks in advance - I've learned a lot from this forum but clearly not yet enough.

1. BA issued the ticket and you will need to contact their RTW desk to reissue (change) it. Other airlines can take control of the ticket once a sector is flown but it is a bit of a faff and I wouldn't trust most airlines in South America to do it without screwing it up. In principle you can ask for a revalidation to be done at the airport but it may take a few hours if they do it properly (in consultation with BA).

2. No showing is allowed at a 125 USD penalty, so your onward sectors will not be cancelled. BA will probably protect you anyway if you included this kind of (in my view) absurdly generous contingency for a 40 minute flight. I would not expect to pay the no show penalty if BA made me late for a BA flight. I would expect an apology, a hotel room and a rebooking on the next day's service.

3. Why do you need one ways? Just book a return from HKG to MAN (or somewhere cheaper).

4. in L class you will get points for most of your sectors into BAEC but I think you will be short of lounge access.

zoombee Nov 12, 2015 7:07 am


Originally Posted by Calchas (Post 25697649)
2. No showing is allowed at a 125 USD penalty, so your onward sectors will not be cancelled. BA will probably protect you anyway if you included this kind of (in my view) absurdly generous contingency for a 40 minute flight.

Agreed. To make it more likely I would check into both flights early. With both flights checked in you are much more likely to be handled well in case of disruption.



Originally Posted by Calchas (Post 25697649)
4. in L class you will get points for most of your sectors into BAEC but I think you will be short of lounge access.

One option this year would have been to credit to AA and take a platinum challenge which would only require 10k miles flown (in L on BA/AA/Jal/Qnatas) for lounge access. But it looks like the scheme is being withdrawn this year: http://www.flyertalk.com/forum/ameri...ec-2015-a.html

I can imagine there will still be ad hoc AA status challenges programs though so I'd say it's worth keeping an eye out come the new year.

Calchas Nov 12, 2015 7:16 am


Originally Posted by Calchas (Post 25697649)
4. in L class you will get points for most of your sectors into BAEC but I think you will be short of lounge access.

I assume ADE is supposed to be ADL, in which case I think you would accrue
40+10+10+10+40+10+10+10+35+35+35+35+35+35 = 350 tier points.

I have not checked this in detail, so you would want to go to ba.com's calculator and run each route by carrier in L class to be sure.

You need 600 tier points to qualify for BA Silver (oneworld Sapphire).

Mwenenzi Nov 13, 2015 11:44 pm


Originally Posted by wyddfa (Post 25697593)
Have taken the plunge and bought 2 LONE4 tickets. Just retired - so 2016 is one big trip. But I have a few Q's for the experts who live here.
<snip>
Many thanks in advance - I've learned a lot from this forum but clearly not yet enough.

Enjoy the trip: Looks good
You did well getting the SCL-AKL flight in L. Hard to get from LAN
At times changing to the code share flight (if available) can get more miles/tier points.

I have had no trouble in getting airlines, other than the issuing airline, to change fights (but not changed route), including LA in SCL


Originally Posted by Calchas (Post 25701994)
I have not checked this in detail, so you would want to go to ba.com's calculator and run each route by carrier in L class to be sure

Put the route LHR-EZE,PUQ-MPN-PUQ-SCL-AKL-BNE-DRW,ADL-BNE-HKG-DEL-KUL-NRT-DOH-MAN into MM (but is may be correct: has not been updated for some time, so may not/will not have the latest devaluation )
http://www.slfft.org/mm/award.htm?ow...H-MAN&cabins=y

Gardyloo Nov 21, 2015 8:02 am

As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.

But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers?

Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering.

pandaperth Nov 21, 2015 8:28 am


Originally Posted by Gardyloo (Post 25750483)
As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.

But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers?

Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering.

On my current ex-CPT BA-issued DONE5 I have made a number of changes during the year. And every time BA has done a re-issue with new ticket numbers - even for a simple date change.
However, IIRC on earlier AA-issued itineraries, new tickets were only issued for routing changes.

I have asked a similar question in the relevant AA ( I posted there because you closed to relevant thread here in the Oneworld forum:))

Originally Posted by pandaperth (Post 25750196)
From the From the FAQs:

Is there a maximum number of base award miles that can be earned on a ticket?

Yes, a maximum of 75,000 miles will be awarded per ticket (inclusive of any class of service and elite status bonus miles).
To my mind a "ticket" is based on the old paper tickets, and consists of four coupons.
When I purchase a Oneworld Explorer ticket, it usually has 16 flights and so consists of four tickets

So would the limit of 75,000 award miles be for each ticket, or for all four tickets - in other words the limit would apply to my entire RTW journey?


Calchas Nov 21, 2015 8:55 am


Originally Posted by Gardyloo (Post 25750483)
As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.

But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers?

Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering.

A reissue or an exchange gives you a new ticket number.

Only in the case of a revalidation will the ticket number stay the same. A revalidation was simply a sticker that went over part of the old ticket and the same principle carries through to eticketing.

Here is an example I found of a revalidated ticket: http://www.harshbutfair.org/linked/a.../18_ticket.jpg

A revalidation can only change the date, time, booking class or flight number. In the case of a revalidation performed by an airline the flight prefix may also be changed; this may not be accomplished by a travel agent. Any other change (cities travelled, fare basis, tax/fee calculation, et c) requires the ticket to be reissued or exchanged and a new ticket will be issued as part of this process.

Also, if any kind of penalty applies then the ticket must be reissued because otherwise there is no document basis on which to account for the penalty collection.

However the new ticket will include a reference to the old ticket in the "Issued in exchange for" box. It would not be hard for AA to keep track of this.

Kiwi Flyer Nov 21, 2015 1:31 pm


Originally Posted by Gardyloo (Post 25750483)
As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.

But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers?

Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering.


My experience is routing changes, or stopovers changing to transits or vv, result in new ticket. Mere date changes do not.

davidvc Nov 27, 2015 1:15 pm

xONEx fee question
 
Hi all! Planning out my xONE4 ex-South Africa and slightly confused.

What fees does the "Multiple Carrier Surcharges/Fees" item in the fee list include? Do these fees match up with ones I can find by looking at the flights in ITA Matrix? Why do these fees vary with whether I transit or stopover? (Aren't stopovers supposed to be free?)

Example:
Fee increases if the NRT transit switches to a stopover:
...-LAX AA xNRT AY HEL-... = ZAR14155 in fees (incl. 5593 "carrier-imposed surcharges" and 2262 + 2251 (two separate entries in the fee list) "multiple carrier surcharges/fees")
...-LAX AA NRT AY HEL-... = ZAR15568 in fees (incl. 5593 "carrier-imposed surcharges" and 2262 + 3664 "multiple carrier surcharges/fees")

Fee decreases drastically when I switch flights:
...-LAX JL xNRT AY HEL-... = ZAR13319 in fees (incl. 6795 "carrier-imposed surcharges" and 2262 + 168 "multiple carrier surcharges/fees")
...-LAX JL NRT AY HEL-... = ZAR13319 in fees (incl. 6795 "carrier-imposed surcharges" and 2262 + 168 "multiple carrier surcharges/fees")

Calchas Nov 27, 2015 2:03 pm


Originally Posted by davidvc (Post 25779711)
Hi all! Planning out my xONE4 ex-South Africa and slightly confused.

What fees does the "Multiple Carrier Surcharges/Fees" item in the fee list include? Do these fees match up with ones I can find by looking at the flights in ITA Matrix? Why do these fees vary with whether I transit or stopover? (Aren't stopovers supposed to be free?)

Example:
Fee increases if the NRT transit switches to a stopover:
...-LAX AA xNRT AY HEL-... = ZAR14155 in fees (incl. 5593 "carrier-imposed surcharges" and 2262 + 2251 (two separate entries in the fee list) "multiple carrier surcharges/fees")
...-LAX AA NRT AY HEL-... = ZAR15568 in fees (incl. 5593 "carrier-imposed surcharges" and 2262 + 3664 "multiple carrier surcharges/fees")

Fee decreases drastically when I switch flights:
...-LAX JL xNRT AY HEL-... = ZAR13319 in fees (incl. 6795 "carrier-imposed surcharges" and 2262 + 168 "multiple carrier surcharges/fees")
...-LAX JL NRT AY HEL-... = ZAR13319 in fees (incl. 6795 "carrier-imposed surcharges" and 2262 + 168 "multiple carrier surcharges/fees")

The carrier surcharges are quite opaque. Some carriers will vary them depending on stopovers or onward connections. I don't think there is much to say.

Mwenenzi Nov 27, 2015 2:24 pm

davidvc Welcome to FT


Originally Posted by davidvc (Post 25779711)
...What fees does the "Multiple Carrier Surcharges/Fees" item in the fee list include? Do these fees match up with ones I can find by looking at the flights in ITA Matrix? Why do these fees vary with whether I transit or stopover? (Aren't stopovers supposed to be free?)

Real taxes / airport charges can vary with transit vs stopover
For example
- the UK ADP applies on stopover but not a transit (less than 24hrs?)
- Australia has a departure tax, but if you transit that does apply (as you never formally enter Australia so do not formally depart)

Do not confuse real taxes (& airport charges) with carrrier imposed surcharges (=airline profit)

Calchas Nov 27, 2015 2:30 pm


Originally Posted by Mwenenzi (Post 25779949)
davidvc Welcome to FT


Real taxes / airport charges can vary with transit vs stopover
For example
- the UK ADP apples on stopover but not a transit (less than 24hrs?)
- Australia has a departure tax, but if you transit that does apply (as you never formally enter Australia so do not formally depart)

Do not confuse real taxes (& airport charges) with carrrier imposed surcharges (=airline profit)

UK APD is quite complicated (the rule book is about 50 pages long) but in essence an international-international transit under 24 hours will not cause APD to be levied.

Fuel and insurance surcharges will appear in the taxes/fees box on the ticket of course.

But yes, the airline surcharges can vary based on stopover and many other factors. Adding together the YQ/YR fees from individual sectors on ITA will not necessarily be a perfect predictor of the total YQ/YR line on a RTW ticket.

pandaperth Nov 27, 2015 6:43 pm


Originally Posted by davidvc (Post 25779711)
Hi all! Planning out my xONE4 ex-South Africa and slightly confused.

What fees does the "Multiple Carrier Surcharges/Fees" item in the fee list include? Do these fees match up with ones I can find by looking at the flights in ITA Matrix?

I've been working on my planned ex-CPT *ONE6 for next year
I priced it up in the tool (BA is the first carrier so I can do that)
Then I got the taxes, fees and charges breakdown from ITA Matrix

And what I found was:
  • taxes and fees matched exactly except for three taxes which Matrix had and the Tool didn't - they are the US International Arrival and Departure taxes and the Russian International Terminal Use tax
  • the BIG difference was in airline charges; the Matrix gave a total of ZAR5664 while the Tool had ZAR11008, so a difference of ZAR5344 (about USD380)

Go figure

VaguelyCynical Nov 29, 2015 2:59 pm

First time xONEx questions...
 
Hey everybody! I've learned a lot on this and other threads here as I've been working on booking a LONE4 for leisure travel starting in August and going through the following June. I have some questions I haven't been able to find answers to, so taking it to the experts. If anyone has general advice/comments on the below routing, that would of course be appreciated as well!

Current routing: (which the online tool prices at $3991 + $532 = USD$4523) (great circle map)
  1. YYZ
  2. GRU (JJ8103, via JFK)
  3. EZE (JJ8018)
  4. IPC (LA450 xSCL LA833)
  5. SCL (LA842)
  6. PEK (AA940 xDFW AA263)
  7. NRT (JL860)
  8. DEL (JL749)
  9. HKG (CX694)
  10. BKK (CX713)
  11. AMM (RJ183)
  12. IST (RJ165)
  13. MAD (IB3003)
  14. LAX (IB6171)
  15. OGG (AA271)
My specific questions are:
(1) I am U.S.-based, and would typically depart from the NYC area, but happy to make YYZ my departure point since the online tool prices this itinerary as ~$2000 USD less than one departing from JFK. Will I actually be able to book with this lower price? I know the below is in the fare rules sheet, but I don't really understand its implications.

When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate. The resultant fare must not be lower than from the country of sale.
(2) The online tool errors out when I try to proceed to the payment screen, which from other threads I understand is most likely because I am starting in Canada and ending in the U.S.. Given that, how would I actually book this ticket? Call AA, or would I have to go through TAM since they're the first carrier? If calling AA, how do I actually pay given the YYZ start?
(2a) The online tool does not error if I switch the final destination from OGG to YYZ. If nothing else, I could book this online and then call up (who? AA?) and incur the $125 change fee to switch it back, right?
(3) Codeshares. I don't have status on any airline and have minimal AA miles, but would assume it makes sense to earn AA miles on this ticket since I do most of my travel in domestic US. Are there any codeshares I should be trying to take advantage of on this itinerary? I admit I don't understand how these can be advantageous...

(4) What are the pros of leaving the out flights open-dated? My travel will be flexible, but it seems like picking random dates out in the future and then just moving them up to when I want them as I go is the same number of calls from the road and protects me more if they change their routes in the meantime, right?

(5) What else am I doing wrong/failing to think about?

Thank you very much - both for any advice here and all the helpful posts I have already read!

Calchas Dec 1, 2015 7:59 pm


Originally Posted by VaguelyCynical (Post 25798728)
Hey everybody!

Welcome to FlyerTalk VaguelyCynical. I'm astonished no one else has taken that name yet. I think you will fit right in. ;) :)


Originally Posted by VaguelyCynical (Post 25798728)
(1) I am U.S.-based, and would typically depart from the NYC area, but happy to make YYZ my departure point since the online tool prices this itinerary as ~$2000 USD less than one departing from JFK. Will I actually be able to book with this lower price? I know the below is in the fare rules sheet, but I don't really understand its implications.

You need to make the booking at a Canadian travel agent or a Canadian sales office of your preferred airline. The journey will probably be priced in Canadian dollars, so there may be some foreign exchange fee (if your credit levies such a fee) although it isn't strictly necessary to price it in the local currency if the agent/office knows its doing. You are allowed to book it without residing in Canada. You just have to buy it from a Canadian office. (So be aware that the contract would be interpreted according to the local Canadian law, but in all honesty, I doubt that is going to be a big deal.)


Originally Posted by VaguelyCynical (Post 25798728)
(2) The online tool errors out when I try to proceed to the payment screen, which from other threads I understand is most likely because I am starting in Canada and ending in the U.S.. Given that, how would I actually book this ticket? Call AA, or would I have to go through TAM since they're the first carrier? If calling AA, how do I actually pay given the YYZ start?

AA is probably the best carrier to ask: they can issue the ticket no problem, it's just that the tool picks the first carrier to do the ticketing.

Presumably you will pay with a credit card. ;)


Originally Posted by VaguelyCynical (Post 25798728)
(2a) The online tool does not error if I switch the final destination from OGG to YYZ. If nothing else, I could book this online and then call up (who? AA?) and incur the $125 change fee to switch it back, right?

You could probably actually arrange this before they did the ticketing, if you were fast. But you'd need to contact JJ if they were the ticket issuer. In your shoes, I would call AA in Canada, instead of using the tool, and see where it went from there.


Originally Posted by VaguelyCynical (Post 25798728)
(3) Codeshares. I don't have status on any airline and have minimal AA miles, but would assume it makes sense to earn AA miles on this ticket since I do most of my travel in domestic US. Are there any codeshares I should be trying to take advantage of on this itinerary? I admit I don't understand how these can be advantageous...

Yep, pick as many AA codeshares as you can (for mileage purposes). The tool doesn't show every codeshare, so you can try to investigate this yourself by looking at dummy bookings from an AA hub to points along your route, to try to see what codeshares exist.


Originally Posted by VaguelyCynical (Post 25798728)
(4) What are the pros of leaving the out flights open-dated? My travel will be flexible, but it seems like picking random dates out in the future and then just moving them up to when I want them as I go is the same number of calls from the road and protects me more if they change their routes in the meantime, right?

The downside is that many agents don't seem to know how to leave the segments open. We had a discussion earlier where some people here thought it was impossible on e-tickets, although an old BA staffer chimed in to say they used to do it. The only flexibility is I think you don't need to worry about no showing or making multiple changes.


Originally Posted by VaguelyCynical (Post 25798728)
(5) What else am I doing wrong/failing to think about?

It's a long way to travel in Y class ;)

I don't think anything springs to mind—enjoy your trip!

Dr. HFH Dec 2, 2015 12:44 pm


Originally Posted by Calchas (Post 25798778)
Yep, pick as many AA codeshares as you can (for mileage purposes). The tool doesn't show every codeshare, so you can try to investigate this yourself by looking at dummy bookings from an AA hub to points along your route, to try to see what codeshares exist.

IME the tool shows very few codeshares. Also, don't rely on dummy bookings. Use the electronic timetable. Remember that most distant codeshares require either TPAC or TATL connection on AA metal or AA codeshare.

ShortTermParking Dec 11, 2015 10:09 pm

Have a DONE4 Plan. What's next?
 
New to RTW travel and currently planning my first DONE4 (milestone birthday next year) -- ex-JNB in 2016 --with the following routing:

JNB-SYD-ADL-SYD-SFO-ORD-YUL-xDFW-SFO-MAD-IST-AMM-xDOH-JNB

JNB-SYD-ADL-SYD-SFO (all QF)
SFO-ORD-YUL-xDFW-SFO (all AA)
SFO-MAD (AA)
MAD-IST (IB)
IST-AMM (RJ)
AMM-JNB (QR)

I can't get the OW tool to price the route; I get an error that tells me to call QF customer service. Am I required to book with QF because they're the first carrier, or can I just call AA's RTW the desk to get things going and book the segments?

I've read in the wiki and earlier posts that I'll need an agent in SA to actually issue the ticket. I haven't used a travel agent in years, let alone one in another country! Is there a good resource in SA for this sort of thing?

Calchas Dec 11, 2015 11:42 pm


Originally Posted by ShortTermParking (Post 25852067)
New to RTW travel and currently planning my first DONE4 (milestone birthday next year) -- ex-JNB in 2016 --with the following routing:

JNB-SYD-ADL-SYD-SFO-ORD-YUL-xDFW-SFO-MAD-IST-AMM-xDOH-JNB

JNB-SYD-ADL-SYD-SFO (all QF)
SFO-ORD-YUL-xDFW-SFO (all AA)
SFO-MAD (AA)
MAD-IST (IB)
IST-AMM (RJ)
AMM-JNB (QR)

I can't get the OW tool to price the route; I get an error that tells me to call QF customer service. Am I required to book with QF because they're the first carrier, or can I just call AA's RTW the desk to get things going and book the segments?

I've read in the wiki and earlier posts that I'll need an agent in SA to actually issue the ticket. I haven't used a travel agent in years, let alone one in another country! Is there a good resource in SA for this sort of thing?

Any (competent) oneworld airline can issue the ticket.

You may have to call AA's agent in ZA to arrange this at the low price, others have better experience of this than I do.

pandaperth Dec 12, 2015 1:00 am


Originally Posted by ShortTermParking (Post 25852067)
New to RTW travel and currently planning my first DONE4 (milestone birthday next year) -- ex-JNB in 2016 --with the following routing:

JNB-SYD-ADL-SYD-SFO-ORD-YUL-xDFW-SFO-MAD-IST-AMM-xDOH-JNB

JNB-SYD-ADL-SYD-SFO (all QF)
SFO-ORD-YUL-xDFW-SFO (all AA)
SFO-MAD (AA)
MAD-IST (IB)
IST-AMM (RJ)
AMM-JNB (QR)

I can't get the OW tool to price the route; I get an error that tells me to call QF customer service. Am I required to book with QF because they're the first carrier, or can I just call AA's RTW the desk to get things going and book the segments?

I've read in the wiki and earlier posts that I'll need an agent in SA to actually issue the ticket. I haven't used a travel agent in years, let alone one in another country! Is there a good resource in SA for this sort of thing?

In the past the way to do it was to phone the AA RTW desk and get the itinerary set up and priced in ZAR (Sth African Rand), then phone AA's GSA in South Africa (Mindpearl) and pay over the phone. BUT there have been recent reports that Mindpearl will not accept payment using non-South African credit cards - see this thread http://www.flyertalk.com/forum/onewo...ct-anyone.html

One option is to set up a basic RTW itinerary in the online tool and ticket it. Then later pay the USD125 change fee to tweak it the way you want it. For example this itinerary does price up in the tool - JNB-SYD-ADL-SYD-SFO-MAD-DOH-JNB.

ajnaro Dec 12, 2015 4:53 am

One poster reported above that it is possible to get ticketing done by BA in JNB. You could try setting up your itinerary by phone with BA and then ticket by phone. Back in the Mauritius days I did ticketing this way (but I had to go to the BA office in Mauritius to pick up paper tickets).

Calchas Dec 12, 2015 9:53 am


Originally Posted by ajnaro (Post 25852733)
One poster reported above that it is possible to get ticketing done by BA in JNB. You could try setting up your itinerary by phone with BA and then ticket by phone.

BA has a large operation down in South Africa with their Comair franchisee (and LON-JNB is one of their most profitable routes), so the advantage is that you are actually dealing with the airline directly and not some sort of agent.

Himeno Dec 12, 2015 4:30 pm


Originally Posted by ShortTermParking (Post 25852067)
I can't get the OW tool to price the route;

The online tool has many "issues" and for some reason oneworld doesn't seem interested in fixing them. :(

I get an error that tells me to call QF customer service. Am I required to book with QF because they're the first carrier, or can I just call AA's RTW the desk to get things going and book the segments?
Any oneworld member can (in theory) issue a ticket for a oneworld product. The "first marketing carrier tickets" is an limitation in the online tool which some agents seem to think is an actually rule rather then a programming shortcut. I've had to quote fare rules to some agents insisting this was a rule and refusing to give a fare quote based on the "rule".

The main issue with payments is there is a rule that says if buying a ticket in another country, the higher fare of the country of sale vs country of origin applies. eg, if I buy an ex-Japan RTW from an agent in Australia, I'd be made to pay the ex-Australia price as it is more expensive then the Japan price, thus I need an agent in Japan to issue that ticket.
The online tool assumes country of sale and country of origin are the same and prices accordingly, however the bugs in the tool often create the need to find agents overseas.
However, due to a misunderstanding of this rule, some agents (such as AA GSA Mindpearl in South Africa) are taking this rule to mean the card used for payment must be local. Whereas the rule just means that an agent in South Africa needs to sell the ticket in order to get the South Africa price.

Maybe CX SA will issue an ex-SA ticket without the problems Mindpearl has been causing lately
http://www.cathaypacific.com/cx/en_A...etails.ZA.html

Gardyloo Dec 12, 2015 5:42 pm


Originally Posted by ShortTermParking (Post 25852067)
JNB-SYD-ADL-SYD-SFO-ORD-YUL-xDFW-SFO-MAD-IST-AMM-xDOH-JNB

JNB-SYD-ADL-SYD-SFO (all QF)
SFO-ORD-YUL-xDFW-SFO (all AA)
SFO-MAD (AA)
MAD-IST (IB)
IST-AMM (RJ)
AMM-JNB (QR)

I can't get the OW tool to price the route;

Have you tried to include the "hidden" segments in your itinerary, in particular the missing SFO-xxx-MAD leg? AA doesn't fly to MAD from SFO, so I assume you're looking at SFO-DFW-MAD or SFO-LAX-MAD or SFO-MIA-MAD or SFO-JFK-MAD, etc? Also is the tool seeing the SYD-SFO service?

With its buggy tool, Oneworld is defaulting to individual airlines and their revenue/tariff departments, and GSAs like Mindpearl, to do the interpretation and brokering on ticket issuance, route verification, etc. As consumers we apparently have no recourse when one of these parties does something counter to the rules; there's no Oneworld policy police to blow the whistle.

I've been trying to find a travel agent in South Africa who could consummate sales of Oneworld RTW tickets but so far I've drawn a blank. I've sent several emails to large-ish TAs in Joburg and Cape Town, and have asked some South African FTers for recommendations, but nothing yet. I will persevere. Meantime, I guess "do your best" and "be patient" are the salient bits of advice.

I also recommend at least trying to use the tool with very limited itineraries, then once the ticket is issued, using the re-issue vehicle, which doesn't have to be handled by the issuing country people, to put it right, even if it costs $125 to do so. (In other words see if you can get the tool to price something like JNB-SYD-LAX-JFK-LHR-JNB, then once issued, populate the rest of the flights through a reissue. Make it easy on the bad robot.)

pandaperth Dec 12, 2015 6:03 pm

AA68 is SFO-MAD
I expect it is one of those AA flights with an equipment change somewhere, probably DFW - but it is one flight number and therefore only one segment on the RTW ticket.

Learn something new every day:D Today, from reading others' posts, I have learned that CX is commencing HKG-MAD and QR is commencing DOH-SYD.

Gardyloo Dec 12, 2015 6:10 pm


Originally Posted by pandaperth (Post 25855052)
AA68 is SFO-MAD
I expect it is one of those AA flights with an equipment change somewhere, probably DFW - but it is one flight number and therefore only one segment on the RTW ticket.

I also see AA 68 as LAX-MAD (via MIA) for some dates.

I suspect the problem is that it's 2-cabin F/Y service between SFO/LAX and MIA, to which a DONE4 would book into A with no D bucket available for the domestic sector, but J/Y service over the pond, and no A bucket on the MIA-MAD sector, only D, which causes the bad robot to pitch a fit.

pandaperth Dec 12, 2015 6:16 pm


Originally Posted by Gardyloo (Post 25855074)
...which causes the bad robot to pitch a fit.

LOL
Now remember we are talking about an ex-South Africa itinerary, and the word robot has a strange meaning down in that part of the world:)

However, as I said in post #1270 above, I got the tool to price up a basic itinerary that happened to include that SFO-MAD flight

Himeno Dec 12, 2015 7:46 pm


Originally Posted by Gardyloo (Post 25855074)
I also see AA 68 as LAX-MAD (via MIA) for some dates.

I suspect the problem is that it's 2-cabin F/Y service between SFO/LAX and MIA, to which a DONE4 would book into A with no D bucket available for the domestic sector, but J/Y service over the pond, and no A bucket on the MIA-MAD sector, only D, which causes the bad robot to pitch a fit.

AA has a lot of these tag flights with domestic sectors using the same flight numbers of a "connecting" international flight with an equipment change. They tend to change the domestic sector using the international number often. for example the domestic tag on AA64 (JFK-ZRH) changes between DFW-JFK and MIA-JFK seasonally.

ShortTermParking Dec 12, 2015 11:53 pm


Originally Posted by pandaperth (Post 25852395)
In the past the way to do it was to phone the AA RTW desk and get the itinerary set up and priced in ZAR (Sth African Rand), then phone AA's GSA in South Africa (Mindpearl) and pay over the phone. BUT there have been recent reports that Mindpearl will not accept payment using non-South African credit cards - see this thread http://www.flyertalk.com/forum/onewo...ct-anyone.html

One option is to set up a basic RTW itinerary in the online tool and ticket it. Then later pay the USD125 change fee to tweak it the way you want it. For example this itinerary does price up in the tool - JNB-SYD-ADL-SYD-SFO-MAD-DOH-JNB.

PandaPerth: So helpful, thank you! I've been able to add the NA legs back in (SFO-ORD-YUL-xDFW-SFO) and pricing still works! Agree with your suggestion to book most of the trip and fine-tune later for the change fee, especially as dates for Europe aren't final yet.


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