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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

747-444 Jul 2, 2016 4:05 pm

Hi All,

Please can I have a routing check on this.

MPM-DOH-MEL-LAX-LHR-JNB?

Is that acceptable because if so I will call QF and see if they're prepared to issue a ticket ex Mozambique.

christep Jul 2, 2016 8:03 pm


Originally Posted by 747-444 (Post 26862552)
Please can I have a routing check on this.

MPM-DOH-MEL-LAX-LHR-JNB?

Is that acceptable because if so I will call QF and see if they're prepared to issue a ticket ex Mozambique.

As an xONE5 it looks fine to me.

I can't see QF issuing it, but maybe QR would.

Dr. HFH Jul 2, 2016 11:00 pm

If anyone succeeds at getting an xONE x ticket issued in MPM (or priced at ex-MPM level), please post here.

747-444 Jul 2, 2016 11:10 pm

I'm going to call QF on Monday and I'll report back.

Dr. HFH Jul 3, 2016 9:23 pm

Just tried MPM-...-CPT on the booking tool for an AONE4. Itinerary validated, but it just hangs after flights selected when I click "Price my itinerary"

747-444 Jul 4, 2016 10:19 am

Hi All,

Please see my comments in (http://www.flyertalk.com/forum/onewo...l#post26868910) from post 228-230.

If I can please get some certainty around my routing and if it works I will fight the good fight for the OneWorld members to find an airline or way to issue tickets from Maputo.

Please provide all feedback and queries.

Is MPM-DOH-SYD-MEL-LAX-(surface sector)-SCL-ORD-PHL-LHR-MAD-LHR-JNB an acceptable DONE4 routing?

I am a bit stumped about Rule 4, E, 3: "If travel to/from Europe in both directions, itinerary may not include Mauritius/South Africa"
That seems to stump me if my routing will work.

Ibhayi.

skipaway Jul 4, 2016 10:56 am


Originally Posted by 747-444 (Post 26868942)
Hi All,
I am a bit stumped about Rule 4, E, 3: "If travel to/from Europe in both directions, itinerary may not include Mauritius/South Africa"
That seems to stump me if my routing will work.
Ibhayi.

MPM-MPM (or ending elsewhere in Africa other than SA or Mauritius) should be OK if you can book it. Rule 4E3 whould not apply. Just that last JNB on your itinerary would have to change. Then add a flight to South Africa if you want to visit there. I'm pretty certain the skeleton coast would also work and be bookable. I am anxious to see if anyone can book from MPM. I might give it a try when I get some time. Good luck to you--anxiously awaiting report. :)

747-444 Jul 4, 2016 11:12 am


Originally Posted by skipaway (Post 26869058)
MPM-MPM (or ending elsewhere in Africa other than SA or Mauritius) should be OK if you can book it. Rule 4E3 whould not apply. Just that last JNB on your itinerary would have to change. Then add a flight to South Africa if you want to visit there. I'm pretty certain the skeleton coast would also work and be bookable. I am anxious to see if anyone can book from MPM. I might give it a try when I get some time. Good luck to you--anxiously awaiting report. :)

Thanks Skipaway. I am thinking of LHR-JNB-WDH and seeing what happens.

Time to call Qantas back again. 5th call. The 4th got disconnected.

Cashew1977 Jul 11, 2016 6:17 am

Agents in WDH
 
Hi fellow travellers... anyone have a good agent in WDH to book Oneworld RTW?
thanks!

zoombee Jul 16, 2016 6:11 am


Originally Posted by Gardyloo (Post 25750483)
As many of you know, AA is drastically revising its FFP with some potentially significant reductions (and maybe some improvements) in the benefits of premium cabin RTWs. One passage in the new AA FAQ states that a maximum of 75,000 redeemable miles can be claimed on "one ticket." Presumably that would apply to Oneworld Explorer tickets just as it would to "ordinary" tickets.

But it raised a question in my mind, one that I probably should know, but don't remember. When one reissues an xONEx ticket - say for a routing change - does the "new" ticket have the same ticket number as the old one? I know the PNR stays the same, but what about the ticket numbers?

Obviously looking for a loophole here, and would appreciate anybody who knows the answer answering.

Did we get anywhere with understanding if/how this applies to an xONEx? Key questions:

Does the cap apply to xONEx tickets? If so:
Does it matter if it's re-ticketed? (e.g. routing change)
Does pre 1st August earning count towards the cap?
Is there a difference between theory and practice (e.g.: yes there's a cap but they likely won't apply it in XYZ circumstances).

Any clues on if even AA knows the answers to these?

Sorry if this is the wrong thread, was the only place I could find discussion of it -- albeit from some time ago.

Dr. HFH Jul 17, 2016 12:37 am


Originally Posted by zoombee (Post 26924414)
Does it matter if it's re-ticketed? (e.g. routing change)

This has some interesting possibilities. When xONEx tickets are reticketed, they get new ticket numbers. It's likely that the previous number will appear in the "Issued in exchange for" field (box on paper tix). Then the question is whether the system is set up to catch and track this, linking the tickets for this purpose.

pbd456 Jul 18, 2016 11:34 am

i was reviewing my AA account. it appears that on AA segment is attached to a ticket number. However, my DONE4 is ticketed by CX and i have no credit any AA segment to AA yet (and no plan since u get elite bonus on JL.)

JohnAx Jul 18, 2016 1:26 pm


Originally Posted by zoombee (Post 26924414)
Did we get anywhere with understanding if/how this applies to an xONEx? Key questions:

Does the cap apply to xONEx tickets? If so:
Does it matter if it's re-ticketed? (e.g. routing change)
Does pre 1st August earning count towards the cap?
Is there a difference between theory and practice (e.g.: yes there's a cap but they likely won't apply it in XYZ circumstances).

Any clues on if even AA knows the answers to these?

Sorry if this is the wrong thread, was the only place I could find discussion of it -- albeit from some time ago.

If it matters, call AA's ATW desk. It will probably help to ask for one of the 'legacy' agents by name, if any remain.

serfty Jul 18, 2016 3:01 pm


Originally Posted by pbd456 (Post 26933745)
i was reviewing my AA account. it appears that on AA segment is attached to a ticket number. However, my DONE4 is ticketed by CX and i have no credit any AA segment to AA yet (and no plan since u get elite bonus on JL.)

I am not sure what you mean here.

AA's ticket numbers begin with 001- and CX's with 160- (or 043-).

Gardyloo Jul 18, 2016 4:04 pm


Originally Posted by pbd456 (Post 26933745)
i was reviewing my AA account. it appears that on AA segment is attached to a ticket number. However, my DONE4 is ticketed by CX and i have no credit any AA segment to AA yet (and no plan since u get elite bonus on JL.)


Originally Posted by serfty (Post 26934775)
I am not sure what you mean here.

AA's ticket numbers begin with 001- and CX's with 160- (or 043-).

In my experience AA miles on xONEx segments flown on CX take some time to appear. A call to AAdvantage Customer Service usually clears it up. Hopefully you retained the boarding pass.


Originally Posted by zoombee (Post 26924414)
Did we get anywhere with understanding if/how this applies to an xONEx? Key questions:

Does the cap apply to xONEx tickets? If so:
Does it matter if it's re-ticketed? (e.g. routing change)
Does pre 1st August earning count towards the cap?
Is there a difference between theory and practice (e.g.: yes there's a cap but they likely won't apply it in XYZ circumstances).

Any clues on if even AA knows the answers to these?

Sorry if this is the wrong thread, was the only place I could find discussion of it -- albeit from some time ago.

AA has been hiccuping on the rollout of the rules regarding EQM and EQD metrics on partner fares. I think it's still too early to know, and I doubt very much if anybody in the RTW group, or in AAdvantage itself, knows enough about it to say anything definitively. Look here (airline by airline) for EQM/EQD figures (post August 2016) - https://www.aa.com/i18n/aadvantage-p...r-airlines.jsp

My own conclusion, based on what I'll admit are probably "worst case" suspicions, is that using RTWs as a fast-track method to earning or retaining AA status, or as a way to build up a big batch of redeemable miles, is over. I'm seriously looking at *gasp* BA as a possible alternative, even with the dire surcharges and lousy redemption rates for many routes.

Calchas Jul 19, 2016 7:37 am


Originally Posted by Dr. HFH (Post 26927302)
This has some interesting possibilities. When xONEx tickets are reticketed, they get new ticket numbers. It's likely that the previous number will appear in the "Issued in exchange for" field (box on paper tix). Then the question is whether the system is set up to catch and track this, linking the tickets for this purpose.

A reissue (or an exchange) always gives a new ticket number. (And in the case of conjunction tickets, that applies for each of the tickets in the ticket booklet.)

If the change only requires a revalidation, the ticket number will stay the same. Only the carrier prefix, flight number, date and booking code can be changed by a revalidation. (And the flight carrier prefix can only be changed by an airline not by a travel agent; a TA would have to reissue or exchange the ticket.)

Any other change requires a reissue or an exchange.

If there is any fee, refund, or price change to collect then the ticket will be reissued.

However the previous ticket number(s) are referenced on the new ticket.

This is general to any kind of airline ticket.

ajnaro Jul 19, 2016 7:54 am

With the new rules for partner flights credited to AAdvantage, it would seem to be better to issue rtw tickets with some other oneworld carrier and avoid AA coded segments, even when crediting flights to AAdvantage as the principal frequent flyer program or actually flying on American metal. That strategy seems to result in more reward miles, the same number of status miles and more status dollars. The 75,000 mile limit would not apply, the four annual AA coded segments are no longer required, and there is no more 12,000 mile bonus for AA premium segments. Am I missing something?

Dr. HFH Jul 19, 2016 8:56 am


Originally Posted by Calchas (Post 26937610)
If the change only requires a revalidation, the ticket number will stay the same. Only the carrier prefix, flight number, date and booking code can be changed by a revalidation.

In the old days, this would hvae been done with a sticker, right?



Originally Posted by ajnaro (Post 26937672)
With the new rules for partner flights credited to AAdvantage, it would seem to be better to issue rtw tickets with some other oneworld carrier and avoid AA coded segments, even when crediting flights to AAdvantage as the principal frequent flyer program or actually flying on American metal. That strategy seems to result in more reward miles, the same number of status miles and more status dollars. The 75,000 mile limit would not apply, the four annual AA coded segments are no longer required, and there is no more 12,000 mile bonus for AA premium segments. Am I missing something?

Does it matter who issues the ticket? What matters is the program to which you're crediting the miles, right?

ajnaro Jul 19, 2016 11:41 am


Originally Posted by Dr. HFH (Post 26937948)

Does it matter who issues the ticket? What matters is the program to which you're crediting the miles, right?

I suppose that if AA issues the ticket they will know the price and credit award miles and status dollars accordingly as a block for the entire trip. From what I have seen, it seems that the calculations would come out much more favorably if each individual segment is credited separately. I think that even segments flown on AA metal will get better credit as partner flights. But, of course, nobody really knows at the moment and some instability is to be expected at first. AAdvantage hasn't even mentioned rtw tickets in any of the new rules I have seen.

Calchas Jul 19, 2016 12:33 pm


Originally Posted by Dr. HFH (Post 26937948)
In the old days, this would hvae been done with a sticker, right?

Yep. The sticker had a certain size with only certain fields in it. TAs got a different sticker to airlines (they couldn't cover up the "Carrier"
column.

and the same rules of the sticker apply today :D

danger Jul 21, 2016 6:15 am

I thought I was clear on the rule about terminating in a different country than the originating country but now I'm confused.

Rule 4(c) states:
Travel may originate at any point for which fares are published and must terminate at the same point, except that origin-destination surface segments are permitted as follows
(a) within the country of origin
(b) within the Middle East
(c) between the United States and Canada
(d) between HKG and China
(e) between Malaysia and SIN
(f) within Africa
(g) between Maldives & Sri Lanka/India
Does this mean that if, for example, you originate in Johannesburg and terminate in Windhoek, Namibia you must allow a final surface sector JNB-WDH? That is to say, there would be a wasted sector such that, at most, you could have only 15 flight sectors with the final sector being the surface sector?

I was under the impression that this rule meant simply you could terminate in a different country than you originated but the inclusion of the words "surface segments" has me confused.

On a separate note I see that the tool now allows pricing of itineraries where QR is the first carrier.

ajnaro Jul 21, 2016 6:34 am


Originally Posted by danger (Post 26947199)


...Does this mean that if, for example, you originate in Johannesburg and terminate in Windhoek, Namibia you must allow a final surface sector JNB-WDH? That is to say, there would be a wasted sector such that, at most, you could have only 15 flight sectors with the final sector being the surface sector?

I just got a ticket with 16 segments originating in MPM and terminating in JNB. Nobody mentioned the problem you mentioned. Not only is there no JNB-MPM in oneworld, it would have been the 17th segment. In the past this whole problem has never come up.

danger Jul 21, 2016 6:50 am


Originally Posted by ajnaro (Post 26947253)
I just got a ticket with 16 segments originating in MPM and terminating in JNB. Nobody mentioned the problem you mentioned. Not only is there no JNB-MPM in oneworld, it would have been the 17th segment. In the past this whole problem has never come up.

That has been my understanding but a travel agent I've been dealing with in Maputo has reverted an email from Qatar saying "Kindly advise the passenger that his journey should end in the same country he initially originated from". My itinerary begins in MPM and ends in JNB. Obviously Qatar clearly has no clue about the rules but when I went to the rule sheet to provide the rule back to the TA, I was concerned about the "surface segment" language.

Calchas Jul 21, 2016 1:36 pm


Originally Posted by danger (Post 26947199)
I thought I was clear on the rule about terminating in a different country than the originating country but now I'm confused.

Rule 4(c) states:
Travel may originate at any point for which fares are published and must terminate at the same point, except that origin-destination surface segments are permitted as follows
(a) within the country of origin
(b) within the Middle East
(c) between the United States and Canada
(d) between HKG and China
(e) between Malaysia and SIN
(f) within Africa
(g) between Maldives & Sri Lanka/India
Does this mean that if, for example, you originate in Johannesburg and terminate in Windhoek, Namibia you must allow a final surface sector JNB-WDH? That is to say, there would be a wasted sector such that, at most, you could have only 15 flight sectors with the final sector being the surface sector?

I was under the impression that this rule meant simply you could terminate in a different country than you originated but the inclusion of the words "surface segments" has me confused.

Your original view is correct. The final "surface sector" between origin and destination is not actually a surface sector, in the (IATA-defined) meaning of the world "surface sector".

It is not a sector at all but rather a difference in origin and destination. It will not contribute to your limit.

Indeed I am not convinced that any eticketing system could count a final sector as a surface sector, even if a TA or an airline desired to create a ticket like this.


Originally Posted by danger (Post 26947306)
That has been my understanding but a travel agent I've been dealing with in Maputo has reverted an email from Qatar saying "Kindly advise the passenger that his journey should end in the same country he initially originated from". My itinerary begins in MPM and ends in JNB. Obviously Qatar clearly has no clue about the rules but when I went to the rule sheet to provide the rule back to the TA, I was concerned about the "surface segment" language.

Qatar are not the sharpest knives in the book and their senior management do not inspire initiative. Good luck. You may have better luck if your TA tries ticketing with another airline. The ticket may be validly issued on the stock of (almost) any oneworld airline.

Dr. HFH Jul 21, 2016 7:40 pm

Fugeddaboutit, danger. Call AA or BA and book/ticket with one of them. They have the experience with the OneWorld Explorer product so that these problems are much less likely to occur.

danger Jul 21, 2016 8:10 pm


Originally Posted by Dr. HFH (Post 26950830)
Fugeddaboutit, danger. Call AA or BA and book/ticket with one of them. They have the experience with the OneWorld Explorer product so that these problems are much less likely to occur.

Yep, that certainly seems to be the sentiment. I had started working with Mozambique agents after the ex-South Africa fares went through the room and before anyone noticed that the rules about purchasing from a different country than the one you originate in had changed.

pbd456 Jul 21, 2016 9:08 pm

how much does ex MPM really cost? i believe the expeetflyer price is not right.

christep Jul 21, 2016 9:59 pm

Could I ask that one of the current experts with a bit of free time has a review of the Wiki attached to this post? It seems to me that it is seriously out of date, but I'm no longer enough of an expert on these tickets to do it myself.

JAXBA Jul 22, 2016 10:05 am


Originally Posted by pbd456 (Post 26951143)
how much does ex MPM really cost? i believe the expeetflyer price is not right.

The D fares as currently stored in Amadeus, displayed in NUCs:

Code:

FQDMPMMPM/15NOV/VRW/ABA/CD/R,NUC
ROE 58.96300 UP TO 10.00 MZN                                                   
15NOV16**29NOV16/BA MPMMPM/NLX;RW/TPM ...../MPM .....                         
LN FARE BASIS    OW  NUC  RT  B PEN  DATES/DAYS  AP MIN MAX R               
01 DONE4                2752.57 D  -    -    -  @  @ -  12M@R               
02 DGLOB34              2752.57 D  -    -    -  @  @ -  12M@R               
03 DONE5                3137.56 D  -    -    -  @  @ -  12M@R               
04 DONE6                3815.95 D  -    -    -  @  @ -  12M@R               
>                                                PAGE  1/ 1

A DONE4 would be USD2753 plus TFCs, a DONE6 USD3816+

Other booking classes are similarly low...

anc305 Jul 22, 2016 11:31 am

I know the 75k RDMs limit is being debated but wanted see if folks agree that this does not effect the EQMs ? I presume these would be unlimited for a RTW ticket ?

pbd456 Jul 22, 2016 10:11 pm


Originally Posted by anc305 (Post 26953636)
I know the 75k RDMs limit is being debated but wanted see if folks agree that this does not effect the EQMs ? I presume these would be unlimited for a RTW ticket ?

my guess is EQM will not be affected. RDM only cap on AA segment.

pbd456 Jul 22, 2016 10:13 pm

i am.trying to get AA ticket. so i have to fly SCL DFW HKG with has YR of 150 usd. after i fly, if i were to change to SCL jfk HKG ON cx. change fee is 125. would i be able to pay that via the tax difference?

pbd456 Jul 23, 2016 1:27 am

do u know how ofteb ROE is being adjusted?

stex Jul 28, 2016 6:47 am

Quick question, mostly to make sure I read the fare rules correctly: I booked an ex-SA DONE5 in March 2016 with BA. I might need to cancel the RTW ticket, and I would like to if I am correct in assuming that I would be able to get 100% refund on the BA issued ex-SA DONE5..? Thanks for your help!

stex Jul 28, 2016 6:50 am

Apologies, I left out important details about the previous post: I have not starter my DONE5 ex-SA yet... It is due to start in Fall 2016.

Calchas Jul 28, 2016 11:54 am


Originally Posted by stex (Post 26980437)
Quick question, mostly to make sure I read the fare rules correctly: I booked an ex-SA DONE5 in March 2016 with BA. I might need to cancel the RTW ticket, and I would like to if I am correct in assuming that I would be able to get 100% refund on the BA issued ex-SA DONE5..? Thanks for your help!

No. You should get a 95% refund of the fare (and fuel surcharges), and a total refund on government taxes and airport fees, less any applicable service fee.

From the JNBJNB BA DONE5 Penalties category,
Code:

          CANCELLATIONS AND REFUNDS
          1/ AFTER TICKET ISSUE -
          FORFEIT 10PCT OF TICKETED FARE FOR ECONOMY CLASS
          FARES.
          FORFEIT 5PCT OF TICKETED FARE FOR BUSINESS/FIRST
          CLASS FARES.
          2/ IN CASE OF REFUSAL OF OFFICAL DOCUMENTS/ENTRY
          PERMIT/VISA A FULL REFUND WILL APPLY PROVIDED
          OFFICIAL DOCUMENTATION FROM THE APPROVED AUTHORITY
          IS PRODUCED AND ATTACHED TO THE REFUND REQUEST.

It may be more efficient to move your trip to a different departure date.

SDandi Jul 29, 2016 11:25 am

Hi all.
I'm new to the Explorer Ticket arena, but really interested and trying to get up to speed on it. I am really curious about the tickets out of MPM. Has anyone (not based there) been able to secure one of those tickets? It looks like Ajnaro has and Danger is in the process? If so, how? Have you run into issues with DOH being the only route in/out? I get an error message essentially saying that I can't go through there twice. I appreciate any info to get me started...and I appreciate your patience with my newbieness.

pandaperth Jul 29, 2016 11:44 am

I like these ex-MPM tickets so much that this week I have bought two of them:D

One will start in September and the other in June next year.

The first one I bought through a travel agent in Australia (see post #48 in this thread - http://www.flyertalk.com/forum/onewo...periences.html)

The second I bought direct from AA by phoning its ATW desk in Dallas - see post #59)

You say you're getting an error message - are you using the online tool to try and book? Don't! The tool cannot sell you a ticket with Qatar Airways as the first carrier, and also it cannot handle the new backtracking rules which came into effect in May.

Your itinerary will have to start with MPM-DOH because that is the only Oneworld flight out of Mozambique. At the end you must return to Africa - but you are not required to return to Mozambique. I think most people are finishing in JNB, though on my second ticket I am ending in DKR:)

Feel free to post your proposed itinerary in this forum and I'm sure you will get many helpful comments

SDandi Jul 29, 2016 3:52 pm


Originally Posted by pandaperth (Post 26986909)
I like these ex-MPM tickets so much that this week I have bought two of them:D

One will start in September and the other in June next year.

The first one I bought through a travel agent in Australia (see post #48 in this thread - http://www.flyertalk.com/forum/onewo...periences.html)

The second I bought direct from AA by phoning its ATW desk in Dallas - see post #59)

You say you're getting an error message - are you using the online tool to try and book? Don't! The tool cannot sell you a ticket with Qatar Airways as the first carrier, and also it cannot handle the new backtracking rules which came into effect in May.

Your itinerary will have to start with MPM-DOH because that is the only Oneworld flight out of Mozambique. At the end you must return to Africa - but you are not required to return to Mozambique. I think most people are finishing in JNB, though on my second ticket I am ending in DKR:)

Feel free to post your proposed itinerary in this forum and I'm sure you will get many helpful comments

Thank you so much Pandaperth! This is so helpful! It sounds like you've had success with AA, so I will give them a call.

As others had posted, I thought that you had to return to your departure city, so that is really helpful.

Yes- I was using the online tool to figure out how everything worked and then, of course, I was trying to see how the MPM priced out.

As far as itinerary goes, here are my thoughts...keeping in mind that I just started looking at all of this this week:

MPM - manila- singapore-sydney- LAX (this is home, so I would stay a few months before taking off on part 2) from here either Buenos Aires or straight to Paris (a couple of months in Europe and maybe fly back to California on miles) pick back up in Paris and then end in MPM or JNB.

Do people ever do it like this or do they do the entire trip at once?

Based on the thread you directed me to, it sounds like the great fare may be gone soon. But, if I have understood correctly, It is not too difficult to make changes if I want to lock in that fare now and tweak it later?

Himeno Jul 29, 2016 8:14 pm


Originally Posted by SDandi (Post 26987793)
Do people ever do it like this or do they do the entire trip at once?

Lots of people do that sort of thing when starting elsewhere other then home. I haven't, simply because I have a limit to the length of time I get get off work in any one go and can't plan ahead into the next year.


Based on the thread you directed me to, it sounds like the great fare may be gone soon. But, if I have understood correctly, It is not too difficult to make changes if I want to lock in that fare now and tweak it later?
Based on the comments from the AA RTW agents posted in the forum, the MPM fare has been passed up to someone for review.
They generally do fare changes when they do rule changes, typically in the first week of a month.
They are very likely to change the fare people have been booking recently. Such a change is likely to happen either next week or during the first week of September.

If you were to lock in that fare now, then make changes to it later, don't make changes until after the first flight has been used. If you do so after ticketing, but before departure, they are likely to reprice the entire thing, while doing it later should only cost the 125USD change fee, any admin fee that airline might want to charge and any increase to taxes.


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