FlyerTalk Forums - The oneworld explorer ticket FAQs

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- - The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

Plane Crazy

Feb 21, 2011 8:35 pm

Thanks! The lady on the desk seemed to not want to budge, so maybe if I get someone else..

I'm actually originating in South Africa.

Plane Crazy

Feb 21, 2011 8:36 pm

.. Also the online planner seems to get stuck when checking flights when I ask to book, so I've not had much luck there (just seems to sit there thinking without going past the 2nd flight check).

BrewerSEA

Feb 22, 2011 1:55 am

Quote:

Originally Posted by Plane Crazy (Post 15907201)

Hi,

I just tried to validate an AONE5 using the AA RTW desk. Despite citing rule 4e per the OWE rule sheet (and the fact that the online booking tool validates it) she told me I could not book a flight from LHR-MIA-EZE-MIA even though the initial trasfer through Miami was not a stopover and only a transit point. She insisted she was correct.

Am I missing something? If I am correct what should I do to try and get this ticketed? If I book online will I pay more taxes?

Many thanks,
PC

As Gardyloo said, the AA RTW desk is incorrect. In my entire time working with the AA RTW desk planning my AONE5 and purchasing it in Canada, dealing with schedule changes etc. they were extremely knowledgeable, but the SINGLE thing that they were wrong about, to my knowledge, was this same rule. When I first tried to set up the itinerary for ticketing over the phone the agent insisted I could not fly HKG-JFK-xLAX-SCL-IPC-LIM-xSFO-LHR and that i had to fly directly from South America to Europe because "there is a flight directly between the two regions." I also specifically cited Rule 4e exception 1 and after about 5 minutes of her looking at the rules she agreed and booked me on the flight. My recommendation when it comes to the AA RTW desk is that if you are having issues and know you are right, just ask to speak to Meredith, the head of the desk, who is very knowledgeable and helpful.

emmell

Mar 6, 2011 7:37 pm

Has anyone noticed that the option to view costs of a xONEx from a variety of locations seems to have disappeared from the oneworld site?

I can't find it anywhere: anyone got any clues?

DownUnderFlyer

Mar 6, 2011 9:55 pm

Quote:

Originally Posted by emmell (Post 15987035)

Has anyone noticed that the option to view costs of a xONEx from a variety of locations seems to have disappeared from the oneworld site?

I can't find it anywhere: anyone got any clues?

This was reported a few days ago: http://www.flyertalk.com/forum/15958985-post16.html

But unfortunately we don't have an idea either other than the fear that this might mean another price rise.

SQ421

Mar 6, 2011 10:36 pm

Quote:

Originally Posted by emmell (Post 15987035)

I can't find it anywhere: anyone got any clues?

You can still however go into the booking engine (http://oneworldrtw.innosked.com) plan your itinerary and hit "book now" to find the price in local currency.

As an aside; the strong AUD against NZD makes it almost appealing to book a DONE4 ex-AKL than ex-AMM as planned. Taking the positioning flights and time into account; the difference is about 1500$ as per the flight costs that I looked up a couple of hours ago.

serfty

Mar 7, 2011 5:09 pm

Quote:

Originally Posted by SQ421 (Post 15987634)

You can still however go into the booking engine (http://oneworldrtw.innosked.com) plan your itinerary and hit "book now" to find the price in local currency. ...

Yes you can, but it takes 50+ times longer ... :mad:

BrewerSEA

Mar 7, 2011 5:17 pm

Quote:

Originally Posted by serfty (Post 15992705)

Yes you can, but it takes 50+ times longer ... :mad:

Yeah! How are we supposed to figure out which country is the cheapest place to start our *ONE*s? :td::td::td::mad:

Cloudlake

Mar 8, 2011 2:29 pm

Quote:

Originally Posted by BrewerSEA (Post 15992742)

Yeah! How are we supposed to figure out which country is the cheapest place to start our *ONE*s? :td::td::td::mad:

It's now a week since they disappeared... surely doesn't take that long to stick some updated prices into the system? :confused: Hope they're not going to do what Skyteam does and not publish the fares anywhere. As serfty says, I ain't going thru the whole booking process everytime I just want to find out the base fare for a new origin! :mad:

BrewerSEA

Mar 8, 2011 3:12 pm

Quote:

Originally Posted by Cloudlake (Post 15998333)

I hope it's a bug or something...

Though, you can always price out *ONE* on ExpertFlyer, if you have a subscription. Still not quite as easy as the drop down menu, however.

brunos

Mar 16, 2011 2:05 am

Apologies for a beginner's question, two actually:
- can Openskies (US-Paris) be included in DONE?

- I wish to do this itin:
HKG-xNYC-YUL-NYC-CDG-HKG

I only stated NYC because I wish to use CX nonstop to JFK and directly connect to Montreal where I spend a few days, then a few days in NYC.
Is that a valid itin?

Lux	Mar 16, 2011 2:19 am

Quote:

Apologies for a beginner's question, two actually:
- can Openskies (US-Paris) be included in DONE?

No apology required! Travel on OpenSkies (code EC) is not allowed as it's not part of OW despite being owned by BA. The fare rules allow:

Quote:

Travel on any AA/AY/BA/CX/IB/JC/JL/KA /LA/LP/MA/MX/NU/QF/RJ/ S7/XL/4M codeshare service operated by AA/AY/BA/CX/EG/IB/JC/JL/KA/LA/LP/MA/MX/NU/QF/RJ/ S7/XL/4M is permitted.

Other codeshare services not permitted with the exception of QF Codeshare services operated by Jetstar (JQ).

Additionally, travel permitted on the following airlines which are affiliated with/or wetlease providers to oneworld:

AMERICAN AIRLINES American Eagle including flights operated by Executive
Air/American Connection - including flights operated by Chautauqua
BRITISH AIRWAYS BA CityFlyer including flights operated by Flightline/Comair/Sun-Air
IBERIA AIRLINES Air Nostrum / Gestair
JAPAN AIRLINES J-Air
LAN AIRLINES Lan Express
MALEV Carpatair, Base Ltd, Moldavian Airlines (excluding BUD-KIV vv)
MEXICANA MexicanaClick / MexicanaLink
QANTAS Alliance Airlines, QantasLink operated by Eastern Australia, Jetconnect, National Jet Systems and Sunstate Airlines
SIBERIA AIRLINES Globus

I can't answer the question re:routing but suspect (i) it's allowable as Montreal and NY are both on the east coast, and if not (ii) you'd be able to fly into the West coast and then take another combination of flights to get you to Montreal.

pandaperth

Mar 16, 2011 6:30 am

Quote:

I wish to do this itin:
HKG-xNYC-YUL-NYC-CDG-HKG

I only stated NYC because I wish to use CX nonstop to JFK and directly connect to Montreal where I spend a few days, then a few days in NYC.
Is that a valid itin?

Perfectly valid

If you wish you can stopover in New York before and after Montreal - there is no restriction regarding multiple stopovers in the same city

As pointed out by Lux you cannot include Openskies in your itinerary, so your JFK-CDG flight will have to be on AA

brunos

Mar 16, 2011 7:47 am

Thanks for the useful responses and GREUH that I need AA (EC is so much better in biz).

headinclouds

Mar 17, 2011 1:28 pm

Quote:

Originally Posted by brunos (Post 16043246)

Since your itinerary uses only 6 of the 16 segments permitted, you can add a NYC-LHR-CDG or NYC-MAD-CDG using BA or IB across the pond for your NYC-CDG nonstop.

All times are GMT -6. The time now is 5:42 am.

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