FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   oneworld (https://www.flyertalk.com/forum/oneworld-411/)
-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

brunos Apr 17, 2009 11:38 am


Originally Posted by christep (Post 11305487)
Just a note for the people who still find them useful, I have moved the hosting of the OW Rules as issued by CX in HKG to a new location here. This are the 14 November 2008 files. I think there may have been some minor changes since then, but regrettably, I am currently without cxagents.com access to confirm this. I'm working on getting it back.

Sorry christep, but I cannot open your sheets. Is there a problem?

christep Apr 17, 2009 6:09 pm

Aiya! Sorry about that. Try again here. But note that I have still not regained CXAgents access so these are somewhat dated.

JayPee May 10, 2009 8:03 pm

Moved to another thread

shadowflower May 28, 2009 12:22 pm

What does x (sometimes ex) in HKG-JFK-xLHR-ACC-LHR-HKG mean?

Gardyloo May 28, 2009 12:49 pm


Originally Posted by shadowflower (Post 11819259)
What does x (sometimes ex) in HKG-JFK-xLHR-ACC-LHR-HKG mean?

It means just a connection, not a stopover (i.e. less than 24h.) In the case you cited, one of the (obscure) rules is being followed - two entries are allowed into Europe when one is just a connection without stopover to/from another continent en route to/from one of several countries in Africa whose only Oneworld service is to/from LHR. The other countries are Nigeria, Tanzania, Uganda and Kenya.

"Ex" means something different - it means originating in the "Ex-" country, viz. "My DONE4 is ex-ICN."

boar Jul 2, 2009 9:50 am

Question. Apologies if this is covered elsewhere.

I am currently 3 sectors into a LONE4 originally purchased in Argentina. I am considering converting the ticket into a LONE5. What fare will the agent use for the LONE5? The Argentine price or the fare in the country where I plan to get the ticket reissued.

Many Thanks

Gardyloo Jul 2, 2009 10:07 am


Originally Posted by boar (Post 12003421)
Question. Apologies if this is covered elsewhere.

I am currently 3 sectors into a LONE4 originally purchased in Argentina. I am considering converting the ticket into a LONE5. What fare will the agent use for the LONE5? The Argentine price or the fare in the country where I plan to get the ticket reissued.

Many Thanks

The South America price (the same across the continent.) If the agent doesn't, find a different agent. There will be fees (reissue, more taxes, maybe more fuel surcharges) as well, so be prepared.

serfty Aug 24, 2009 6:47 pm


Originally Posted by post 1
Q: Can I buy more segments?

A: Yes, you can buy up to two more segments per continent, other than the continent of origin, at varying prices depending on the class in which you are booked. You cannot, however, have more than 20 segments in total.

This 20 needs to be changed to 16.

fallinasleep Sep 1, 2009 12:15 am


Originally Posted by christep (Post 11600372)
Aiya! Sorry about that. Try again here. But note that I have still not regained CXAgents access so these are somewhat dated.

Does anyone have the latest fare rules for Circle the Pacific ex HKG? I need to check on cancellation fees, etc. before proposing it to my travel dept. Cheers.

serfty Sep 1, 2009 12:34 am

The rules should be the same for all origins.

chilledflyer Sep 3, 2009 12:40 pm

Just out of curiosity, has anyone recently encountered problems trying to use AA RTW Desk to book their xONEx when the itinerary does not include any AA segments?

I faced quite an uphill struggle trying to get the agent to make the reservation for me. The agent tried to persuade me to go elsewhere. When that didn't work, the agent mentioned that the tariff office in Dublin will probably not price the ticket. When that also didn't work, the agent simply refused to proceed with the booking. Long story short, I did manage to persuade the agent to finish the booking and this was sent to Dublin to be priced.

Has anyone had similar experiences? I'm not sure if there is anything I could actually do if AA refuse to price my DONE5... Anyone has any good suggestions for actions I should take going forward?

ACN Consultant Sep 3, 2009 5:28 pm


Originally Posted by chilledflyer (Post 12327197)
Just out of curiosity, has anyone recently encountered problems trying to use AA RTW Desk to book their xONEx when the itinerary does not include any AA segments?

I faced quite an uphill struggle trying to get the agent to make the reservation for me. The agent tried to persuade me to go elsewhere. When that didn't work, the agent mentioned that the tariff office in Dublin will probably not price the ticket. When that also didn't work, the agent simply refused to proceed with the booking. Long story short, I did manage to persuade the agent to finish the booking and this was sent to Dublin to be priced.

Has anyone had similar experiences? I'm not sure if there is anything I could actually do if AA refuse to price my DONE5... Anyone has any good suggestions for actions I should take going forward?

I usually try to make the booking with AA RTW desk and minimize the number of sectors, and load up on NA flights with AA. The last example was YYZ-JFK-SYD-LHR-LAX-SFO-JFK-BGI-JFK-YYZ, where the bulk was AA (except transocean), and they booked it. Then I called back to add segments and change stuff around, and they did it because it was issued by them even though I was dropping a couple of the AA flights.

Hugh Oct 10, 2009 2:16 am

US$125 change fee
 
I have flown about half a dozen Xone4's, always ex-Australia, purchased either from TAs, Qantas or AA. I have made many time, date and routing changes over the years, and have sometimes had occasion to try and work out what the rules mean. However, I was just now very surprised to learn from Qantas that if I want to make a time or date change that increases the time between destinations to greater than 24 hours, I would be creating a new stopover and this would require a ticket reissue and, therefore, payment of the change fee. I am very indecisive and/or flexible with my travel arrangements, and must have made dozens of date or time changes only (ie, not what I understand to be routing changes), and I have never come across this rule before - is Qantas correct? There is a reference in my rule sheet (I don't know whether it is current - it is entitled "RWR1 RULE 3015
AIR TARIFF RULE 3030/PAT RULE O030") to changes being permitted provided "ticketed points" remain the same - what is a ticketed point, is it the same as a stopover?

christep Oct 10, 2009 3:13 am

Yes - if the ticket was originally issued as a transit and you wish to change to a stopover then it's a routing change. This was discussed at great length a few months back. The conclusion was that you can b-itch* about the wording all you like, but all airlines and TAs will interpret a change from X to O as a routing change, reissue and change fee.

*(when did this site get the ridiculous censorship that stops me writing that word properly, but which allows me to write bugger, twat and wank? And how do we get it turned off?)

Hugh Oct 10, 2009 3:40 am


Originally Posted by christep (Post 12591521)
Yes - if the ticket was originally issued as a transit and you wish to change to a stopover then it's a routing change. This was discussed at great length a few months back. The conclusion was that you can b-itch* about the wording all you like, but all airlines and TAs will interpret a change from X to O as a routing change, reissue and change fee.

*(when did this site get the ridiculous censorship that stops me writing that word properly, but which allows me to write bugger, twat and wank? And how do we get it turned off?)

It would save a lot of aggro if the rules could be more clearly expressed and much better published to say what the airlines really expect to charge you for, because it just looks like out of the blue panic-stricken penny pinching at the moment.


All times are GMT -6. The time now is 5:29 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.