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glenny84 Aug 24, 2024 8:51 pm

We just started a ex-HND DONE4 fare yesterday. Thanks for all of the information in this thread! 16 segments - but lesson learned - I should've been monitoring our flights for any schedule changes/tickets being reIssued.

Long story short - one of our domestic US flights (AUS->MCO) next year was cancelled, and AA rerouted us AUS->DFW->MCO. We weren't notified of this change, and our tickets still showed as ticketed. We tried to check-in multiple times at the JL desk, the night before our flight to BKK, and they told us that we did not have a e-ticket (we previously had ticket numbers), and to contact American. After waiting for the AA RTW desk to open, it took 3 different agents to finally solve our problem. The reroute, took us up to 17 segments (which is invalid). Someone at AA apparently reissued our tickets as paper tickets the day before our flights were to start. After 3 hours and multiple calls, AA was finally able to reissue our tickets as e-tickets, and we were finally able to check-in. Just a learning lesson for us!

ademanuele Aug 24, 2024 8:57 pm


Originally Posted by glenny84 (Post 36476249)
We just started a ex-HND DONE4 fare yesterday. Thanks for all of the information in this thread! 16 segments - but lesson learned - I should've been monitoring our flights for any schedule changes/tickets being reIssued.

Long story short - one of our domestic US flights (AUS->MCO) next year was cancelled, and AA rerouted us AUS->DFW->MCO. We weren't notified of this change, and our tickets still showed as ticketed. We tried to check-in multiple times at the JL desk, the night before our flight to BKK, and they told us that we did not have a e-ticket (we previously had ticket numbers), and to contact American. After waiting for the AA RTW desk to open, it took 3 different agents to finally solve our problem. The reroute, took us up to 17 segments (which is invalid). Someone at AA apparently reissued our tickets as paper tickets the day before our flights were to start. After 3 hours and multiple calls, AA was finally able to reissue our tickets as e-tickets, and we were finally able to check-in. Just a learning lesson for us!

Yes, change of flights is an issue. We have our first RTW starting January and only in the past month we have had four flight changes, none significant thankfully… Most of the flight monitoring tools I use such as TripIt and TripCase will only alert you around 3 days before departure. Am in the process of learning Expert Flyer and hoping there is a tool there.

Dr. HFH Aug 25, 2024 5:15 am


Originally Posted by glenny84 (Post 36476249)
The reroute, took us up to 17 segments (which is invalid).

In the event of involuntary rerouting, the 16 segment limit is often exceeded with no problem.



Originally Posted by glenny84 (Post 36476249)
Someone at AA apparently reissued our tickets as paper tickets the day before our flights were to start.

I didn't know that paper tickets still existed.

glenny84 Aug 25, 2024 8:11 am


Originally Posted by Dr. HFH (Post 36476704)
In the event of involuntary rerouting, the 16 segment limit is often exceeded with no problem.

I wasn't aware it was a problem either - but that is what the AA RTW desk told me unfortunately.


Originally Posted by Dr. HFH (Post 36476704)
I didn't know that paper tickets still existed.

Me neither! They told us if they weren't able to get it re-issued as an e-ticket, that we would've had to go to the AA HND ticketing desk (which opened a little under 2 hours before our flight departure) to have them print them off. Glad we were able to get it resolved - and either way a learning lesson for me to keep a closer eye on our tickets moving forward.

kayzng Aug 25, 2024 9:11 pm

I have a question on such route changes,
I will be flying my Asia segment in 2 week, and the balance US in Dec. Just receive notification that changes for some US flight. Without confirming these changes now, can I still check in my asia segment?

wijibintheair Aug 31, 2024 6:02 am

Good afternoon/morning all. Could someone just confirm that this would be a valid itinerary (can't use the online tool as for some reason it keep reverting to a Global Explorer Fare even when clicking through from a Oneworld Explorer tab) - This would be for a DONE3

OSL-DOH-LAX-ANC-LAX-JFK-BGI-MIA-JFK-HND-SIN-CMB-SIN-HND-LHR-DOH-OSL

I suppose my main concern is whether or not the LHR-DOH-OSL sector right at the end is valid. LHR would be the only stopover longer than 24 hours in Europe-Middle East

Thanks.

izzik Aug 31, 2024 7:20 am

Seems valid but without knowing which are connections and which are stopovers, married segment availability may cause problems.

dvs7310 Aug 31, 2024 7:39 am


Originally Posted by wijibintheair (Post 36491376)
Good afternoon/morning all. Could someone just confirm that this would be a valid itinerary (can't use the online tool as for some reason it keep reverting to a Global Explorer Fare even when clicking through from a Oneworld Explorer tab) - This would be for a DONE3

OSL-DOH-LAX-ANC-LAX-JFK-BGI-MIA-JFK-HND-SIN-CMB-SIN-HND-LHR-DOH-OSL

I suppose my main concern is whether or not the LHR-DOH-OSL sector right at the end is valid. LHR would be the only stopover longer than 24 hours in Europe-Middle East

Thanks.

Definitely nothing wrong with DOH connections for intra-Europe.

Without knowing where your connections vs. stopovers are it's hard to comment on much else. If QF is your ticketing carrier, they won't allow stopovers in the same city twice, despite being allowed in the rules. (JFK, DOH, HND, SIN are all potential double stopovers without the x connection mark)

wijibintheair Aug 31, 2024 10:41 am


Originally Posted by dvs7310 (Post 36491525)
Definitely nothing wrong with DOH connections for intra-Europe.

Without knowing where your connections vs. stopovers are it's hard to comment on much else. If QF is your ticketing carrier, they won't allow stopovers in the same city twice, despite being allowed in the rules. (JFK, DOH, HND, SIN are all potential double stopovers without the x connection mark)

Thanks for this - I would likely ticket it with AA using the JFK-HND as AA coded - despite earning less miles on that leg it would allow me to deal with AA who have always been great in the past and I have zero plans on touching QF for ticketing given everything I have read about them.

wijibintheair Aug 31, 2024 10:48 am

Updated with stopovers:

OSL-xDOH-LAX-ANC-xLAX-JFK-BGI-MIA-JFK-xHND-SIN-CMB-xSIN-HND-LHR-xDOH-OSL

The only city where I am planning on a stop of more than 24 hours twice would be New York - which as far as I understood was within the rules.

dvs7310 Sep 2, 2024 12:11 am


Originally Posted by wijibintheair (Post 36491872)
Updated with stopovers:

OSL-xDOH-LAX-ANC-xLAX-JFK-BGI-MIA-JFK-xHND-SIN-CMB-xSIN-HND-LHR-xDOH-OSL

The only city where I am planning on a stop of more than 24 hours twice would be New York - which as far as I understood was within the rules.

Yeah with AA ticketing it, that's not a problem.

izzik Sep 2, 2024 7:36 am

ANC to JFK connecting in LAX may not work, so be open to alternatives.

ironmanjt Sep 2, 2024 8:00 am


Originally Posted by izzik (Post 36495491)
ANC to JFK connecting in LAX may not work, so be open to alternatives.

Why would that be, as long as they don't go over the US segment count? One tip from my recent ticket with lots of ANC stops: using AS via SEA gives you lots more protection if things go wrong as they fly SEA-ANC up to 12x a day depending on season.

henry999 Sep 2, 2024 10:34 am


Originally Posted by ironmanjt (Post 36495541)
One tip from my recent ticket with lots of ANC stops: using AS via SEA gives you lots more protection if things go wrong as they fly SEA-ANC up to 12x a day depending on season.

Just out of curiosity, what would you suggest in place of the OP's ...-DOH-LAX-ANC-lax-JFK-...? I note from his mini-bio that the OP is in the BAEC. So am I. A couple of years ago we were booked on ...-LAX-ANC-ORD-... which would have garnered 280 BA tier points. We were involuntarily re-routed to LAX-sea-ANC-sea-ORD, which yielded only 160. Fortunately, the lost 120 TPs weren't crucial to our Gold re-qualification -- but they might have been. :(

ironmanjt Sep 2, 2024 10:58 am


Originally Posted by henry999 (Post 36495931)
Just out of curiosity, what would you suggest in place of the OP's ...-DOH-LAX-ANC-lax-JFK-...? I note from his mini-bio that the OP is in the BAEC. So am I. A couple of years ago we were booked on ...-LAX-ANC-ORD-... which would have garnered 280 BA tier points. We were involuntarily re-routed to LAX-sea-ANC-sea-ORD, which yielded only 160. Fortunately, the lost 120 TPs weren't crucial to our Gold re-qualification -- but they might have been. :(

I'm not familiar with BA TP so unfortunately can't help, and it's a bit off-topic for this thread. The OP doesn't mention if ANC is because they WANT to go there, or if it's for mileage/qualification reasons. That makes a big difference.

Both AA and AS add a lot of routes to/from ANC for the summer season, but options are much more limited if the OP wants to travel outside summer.


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