Once again an update from Qantas, they are now responding much more precisely to my rebooking requests after I referred very clearly to the corresponding rules. The reference to the ex-CAI fares is also interesting.

“(...) After travel commences, changes are permitted provided the ticketed points remain the same. However if you're looking to change your route, there will be a change fee of USD125.00 per person and the tickets shall be recalculated (change to ticketed points would mean a change in route). Please refer to rule 16(a)3 as this does not mean that recalculation is not permitted for any route changes after commencing travel.

At the time that the fares were sold online (first point of departure as Cairo), they were greatly undervalued due to the currency conversion and hence you were charged lower than normal. (...)”

The question remains whether QF is right with the reference to 16(a)3 (DGLOB34) (“If the rerouting results in a change to the total ticketed miles, the ticket shall be recalculated.”)? I have previously referred to 16(a)2b.

As a reminder, it was about an exchange request for the following legs:
FRA-HEL-DFW(AY)-SJO(AA)
HKG-BKK(CX)-CMB(UL)

to
FRA-DFW-SJO (AA)
HKG-CGK(CX)-CMB (UL)

To which my response would be: "your failure to update your fares in a timely fashion to account for the exchange rate is an issue you should take up with your finance team - it is not the customer's duty. You advertised, I purchased, end of story." :)

So few posters on this forum use DGLOB34, I don't know you'll get an answer, but hopefully someone with experience before the QF ex-CAI debacle can chime in on what's supposed to happen.

But almost everyone here is using DONEx's and mileage is irrelevant on those. We know QF have been reaching on these tickets with their own interpretation of the rules. One a DONEx you probably would have stronger ground, but I can see where they are coming from on the DGLOB34. In usual times these fares don't change, so a recalculation wouldn't matter.

Did you tell them to do the calculation and find out what the result was? In theory anything under 34k total miles should be the same, but who knows with QF.

It does seem that a couple of airlines have some contempt for the CAI fare post devaluation, but in fairness it was only 30% lower than ex-CAI had been for the past 10 or so years, it's not like everyone was buying RTWs for $500. I'd be tempted to challenge them back on that "greatly" undervalued statement and show the facts that it didn't really go down "that" much from the long time historical fare.

Adding insult to injury, not a single one of us requested nor desired them to be the ticketing carrier on nearly all of them issued from the OW site. That's a flaw in the site and system overall, QF should never be the issuing carrier from CAI since they don't fly there and can't be the first carrier.

I have booked a Global Explorer (sorry I forgot to copy the abbreviation) and when I made route changes last week with AA RTW Desk the agent checked that the total mileage was within the required limit. As it was there was no need to reprice the ticket and I only paid the additional taxes. AA even waived the standard route change fee because I was making a change due to Qatar rescheduling my first flight from 8.15am to 3.15pm.

The Global Explorer product has different rules to the oneworld Explorer. This is a thread for the latter. Doesn't including discussion on the former risk confusion for readers?

I'm sorry if I've caused any confusion here, that was by no means my intention. I assumed that in this case it was generally about the overarching problem or that this thread was also correctly suited as a pinned wiki. Just to be sure: The rules I (and also QF) referred to in specific are basically identical to the Oneworld Explorer rules, except that 16(a)2d assumes (more) continents for e.g. a DONE3, 16(a)3 assumes (more) miles for e.g. a DGLOB34.

If there is a more appropriate thread for this, I will be happy to sort it there or ask further questions there, sorry again if this should cause confusion, I understand the matter.

Thank you in any case for the helpful hints and very good, clear tips. As I said before, this has helped a lot in the general procedure for understanding the fare rules for Oneworld RTWs (and also in dealing with QF).

And by the way I really liked this one 😂

I have totally missed that other thread. I thought this one was for all Oneworld RTW tickets.

Could you point me to the correct thread please? I find the search function hard to navigate successfully.

I'm not aware of a dedicated thread for the Global Explorer product.

The oneworld Explorer rules have the following:

Has anyone manage to book a xONEx ticket leaving segments open-dated? Is the AA RTW desk able to do this?

The reason I'd need to do this I'm planning an itinerary which includes a seasonal route (HEL-DXB on AY) and obviously the flights for the winter season 2025-26 are not yet in the system. Thanks.

Just book with dummy dates and change them later as your plans firm up. There's no charge if you're only changing dates/times.

That's what I've done previously but it's not doable this time. My planned travel dates are as follows:

Segments 1-3 in April 2025
Segments 4-7 in July 2025
Segments 8-12 in December 2025 (incl. HEL-DXB-HEL on AY)
Segments 13-16 in January 2026

I cannot book dummy dates for HEL-DXB-HEL in July-October because the flights are not operated in that period. As the fare rules specifically allow for flights to be left open dated, it should be doable (but something not often done and would probably need an experienced agent to do it).

I just checked the last couple of weeks in May, 2025 and the first week of June, 2025 in EF, and they don't seem to be operating then, either. You sure you have the schedule right?

Yes, it's a seasonal service operated in the Northern hemisphere winter season between end of October to end of March.

Then I would say call the AA RTW desk and ask them if they can book open segments. If they say that they can't, cite the rule.

I had exact;ly the same issue and did it successfully via AA RTW Desk - see previous posts.