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danger May 6, 2026 6:12 am


Originally Posted by RolandLondon (Post 37739157)
Thanks for your help.
I don't have any ticket numbers just a reservation confirmation email with the whole route and a booking reference.
My route is LON - HKG - BNE - LAX and then further stops. The missing segment is HKG to BNE

I'll call them again today.

Thanks,
Roland

Pester Qantas, daily if necessary. The longer it goes unticketed, the greater the chance of my flights dropping off.

Mwenenzi May 6, 2026 3:25 pm


Originally Posted by RolandLondon (Post 37739157)
Thanks for your help.
I don't have any ticket numbers just a reservation confirmation email with the whole route and a booking reference.
My route is LON - HKG - BNE - LAX and then further stops. The missing segment is HKG to BNE

I'll call them again today.

Without the 081 ticket number you have nothing. A PNR booking reference is not a ticket.
If you started in OSL would have saved 1000's.
From the OW web site can you get the itinerary to price out again for the dates you want?.
Keep phoning QF.

Edit
OSL vs LON
https://www.flyertalk.com/forum/onew...l#post37563229


RolandLondon May 7, 2026 2:23 am

It's all sorted but an extremely painful experience. Probably had around 5 hours on the phone or on hold.

There were two problems - the first was that CX didn't confirm their leg and much later in the whole saga it appeared the USA routing was invalid (even though the tool and the confirmation said it was ok). So I had to compromise and take a CX flight on a different day and do one overground segment in the USA so will need to book a separate flight for that.

I appreciate that ROW routings are complex but this was crazy. I had to escalate to a supervisor and made it clear that this was their problem. They had confirmed a booking in writing saying that a ticket would be issued. I said that they couldn't say this and then decide not to follow though, even though they hadn't taken payment yet. I'm not sure if my OW status was a help here.

I felt they were pretty sneaky a couple of times to try and get me to give up. At one point they said that I hadn't put in credit card details when making the original booking but this was impossible as the booking can't be submitted without it (I offered to screen share to show them). Another person told me all the flights were not reserved when in fact the only flight with the problem was one CX leg.

@Mwenenzi I couldn't start from OSL due to work/time commitments but the flights fit within my budget.

My reason for the trip is that I have a few work meetings in North America and also a friend in Australia who is very ill. When trying to book the North America trips alone it was actually more expensive than the ROW trip which was a good for me so I can see my friend and keep within the travel budget for my clients.

All in all its going to cost me £418 more for the extra flight and I get one day less in Australia to see my friend, however by this time I was committed to my work meeting dates so had no choice.

I'm a fairly frequent flyer but never done ROW before so it was a bit of an adventure/experiment. Based on this booking experience I'm not sure I'd do it again.

Mwenenzi May 7, 2026 2:35 pm


Originally Posted by RolandLondon (Post 37740846)
It's all sorted but an extremely painful experience. Probably had around 5 hours on the phone or on hold.

There were two problems - the first was that CX didn't confirm their leg and much later in the whole saga it appeared the USA routing was invalid (even though the tool and the confirmation said it was OK). So I had to compromise and take a CX flight on a different day and do one overground segment in the USA so will need to book a separate flight for that.

I appreciate that ROW routings are complex but this was crazy. I had to escalate to a supervisor and made it clear that this was their problem. They had confirmed a booking in writing saying that a ticket would be issued. I said that they couldn't say this and then decide not to follow though, even though they hadn't taken payment yet. I'm not sure if my OW status was a help here.

I felt they were pretty sneaky a couple of times to try and get me to give up. At one point they said that I hadn't put in credit card details when making the original booking but this was impossible as the booking can't be submitted without it (I offered to screen share to show them). Another person told me all the flights were not reserved when in fact the only flight with the problem was one CX leg.
<snip>

Good you got it sorted (081 e-ticket issued). Keep checking for schedule changes from time to time.

QF agents are know to make up rules. And claim a route is invalid when by the rules it is not.
Still 95% sure the problem was with QF not issuing ticket in time so CX auto canceled its segment. Not caused by CX. Happened before many times with QF.
What was your full routes, including stopover vs transits:-
  • as booked on OW web site
  • as now ticketed
We can check against the rules.
Next time do not ticket a *ONE* with OW QF online. Use AA or real live travel agent (not OTA).

petez May 13, 2026 2:51 pm

I'd be grateful if anyone can see any issues with this routing:

OSL-xDOH-LHR-LAX-MIA-ORD-NRT-DEL-NRT-SIN-NRT-SYD-CNS-PER-LHR-OSL

Mwenenzi May 13, 2026 4:03 pm


Originally Posted by petez (Post 37751093)
I'd be grateful if anyone can see any issues with this routing:
OSL-xDOH-LHR-LAX-MIA-ORD-NRT-DEL-NRT-SIN-NRT-SYD-CNS-PER-LHR-OSL

From CNS Wikipedia there is not a CNS PER nonstop flight by QF So need CNS-BNE/SYD/MEL-PER. An extra segment.
Or fly JQ CNS-PER (economy) non stop as allowed by ONE rules
https://en.wikipedia.org/wiki/Cairns_Airport

Maple Red May 13, 2026 11:36 pm


Originally Posted by Mwenenzi (Post 37751176)
From CNS Wikipedia there is not a CNS PER nonstop flight by QF So need CNS-BNE/SYD/MEL-PER. An extra segment.
Or fly JQ CNS-PER (economy) non stop as allowed by ONE rules
https://en.wikipedia.org/wiki/Cairns_Airport

Mwenenzi ,

In your experience, is using Wikipedia for finding airport connections more accurate than using the flight connections website? In this case:

https://www.flightconnections.com/fl...rom-cairns-cns

DY444 May 14, 2026 12:03 am

Quick daft question. How does one contact the AA RTW desk from the UK? Is it just call the general AA UK number and ask to be put through? Is it only available during US (presuming Dallas so CST?) office hours or 24x7? Thanks

pandaperth May 14, 2026 12:21 am


Originally Posted by DY444 (Post 37751670)
Quick daft question. How does one contact the AA RTW desk from the UK? Is it just call the general AA UK number and ask to be put through? Is it only available during US (presuming Dallas so CST?) office hours or 24x7? Thanks

Dial +1 800 843 6200 from anywhere

The desk is based in Dallas so UK time - 6hrs

DY444 May 14, 2026 12:36 am


Originally Posted by pandaperth (Post 37751688)
Dial +1 800 843 6200 from anywhere

The desk is based in Dallas so UK time - 6hrs

Thanks.

pandaperth May 14, 2026 12:36 am


Originally Posted by petez (Post 37751093)
I'd be grateful if anyone can see any issues with this routing:

OSL-xDOH-LHR-LAX-MIA-ORD-NRT-DEL-NRT-SIN-NRT-SYD-CNS-PER-LHR-OSL

Looks OK to me A map from the Great Circle Mapper - Great Circle Mapper

A possible issue is your flights through Tokyo - are they all through NRT, none through HND?
You are using 15 segments, so you can fly CNS-PER via BNE/SYD/MEL/ADL

Why are you asking? Have you been told it is invalid?

Franky The Anorak May 14, 2026 1:12 am


Originally Posted by petez (Post 37751093)
I'd be grateful if anyone can see any issues with this routing:

OSL-xDOH-LHR-LAX-MIA-ORD-NRT-DEL-NRT-SIN-NRT-SYD-CNS-PER-LHR-OSL

a) Oneworld has no NRT-SYD, only HND-SYD, so the final Tokyo stop needs to be HND not NRT. ORD, DEL and SIN are served from both HND and NRT so the first two Tokyo stops can be at either. airport.
b) The only direct CNS-PER is a QF codeshare on JQ, which is permitted but it is an Economy Class only flight and getting L Class on the codeshare looks to be tricky.
As you have another sector available then I would suggest:
OSL-xDOH-LHR-LAX-MIA-ORD-NRT or HND-DEL-NRT or HND-SIN-HND-SYD-CNS-xBNE-PER-LHR-OSL

petez May 14, 2026 1:57 am


Originally Posted by pandaperth (Post 37751700)
Looks OK to me A map from the Great Circle Mapper - Great Circle Mapper

A possible issue is your flights through Tokyo - are they all through NRT, none through HND?
You are using 15 segments, so you can fly CNS-PER via BNE/SYD/MEL/ADL

Why are you asking? Have you been told it is invalid?

I was unsure that the three EUR stops were valid albeit one is just xDOH.
On a separate point I had always assumed that NRT/HND were a surface segment (which is why I had only used 15 segments) but this https://princeoftravel.com/guides/wh...inal-airports/ implies that they are coterminals - are they correct or are RTW tickets different in some way ?

Mwenenzi May 14, 2026 2:02 am


Originally Posted by petez (Post 37751758)
I was unsure that the three EUR stops were valid albeit one is just xDOH.
On a separate point I had always assumed that NRT/HND were a surface segment (which is why I had only used 15 segments) but this https://princeoftravel.com/guides/wh...inal-airports/ implies that they are coterminals - are they correct or are RTW tickets different in some way ?

OW RTW - Circle Pacific ticket do not have "co-terminals"..
A NRT-HND ground segment would count as 1 of the 16, but not in the continent count.
Are allowed 2 stopovers (+24hrs) in continent of origin (EU-ME)
QF flys MEL-NRT and CNS-DRW-PER

zoombee May 14, 2026 2:36 am


Originally Posted by pandaperth (Post 37751688)
Dial +1 800 843 6200 from anywhere

The desk is based in Dallas so UK time - 6hrs

Are you suggesting it is free to call from a UK mobile, which would be welcome news to me, or that the number works from anywhere with no comment from you on cost? I would expect it to cost £1/min or thereabouts so shy away from that expectation given the long calls involved.

I have long used Skype to call for free from anywhere. Microsoft has sort of mothballed it but it still works from https://calling.web.skype.com/ if you have an account. Some other internet calling apps should work too


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