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-   -   Oneworld booking and pricing experiences (https://www.flyertalk.com/forum/oneworld/1776577-oneworld-booking-pricing-experiences.html)

anabolism Oct 23, 2022 1:39 pm


Originally Posted by pandaperth (Post 34700244)
The ticket I want is the Global Explorer. I had expected the agent to not be as knowledgeable of its fare rules as the (more common I imagine) Oneworld Explorer. But she knew all about it (and with my itinerary the important rules were a maximum of 34,000 miles and a maximum of four stopovers per continent.) But she surprised me in not knowing that AT (Royal Air Maroc) is a member of the alliance (it joined in 2020) and that the rules define Morocco (and the other North African countries) to be part of the continent of Europe/Middle East.

Just out of curiosity, did you happen to catch the agent's name? (I'm wondering if I've dealt with the agent.)

pandaperth Oct 23, 2022 7:19 pm


Originally Posted by anabolism (Post 34703534)
Just out of curiosity, did you happen to catch the agent's name? (I'm wondering if I've dealt with the agent.)

Marie

wandering_fred Oct 23, 2022 10:38 pm

Had two RTW (2017 and 18) tickets issued by QR through a Perth travel agent. Her dealing with QR in Melbourne indicated someone there knew the correct rules.
There are times to use a TA (if you are willing to pay the 3%) when wandering
Fred

pandaperth Oct 23, 2022 10:46 pm


Originally Posted by wandering_fred (Post 34704484)
Had two RTW (2017 and 18) tickets issued by QR through a Perth travel agent. Her dealing with QR in Melbourne indicated someone there knew the correct rules.
There are times to use a TA (if you are willing to pay the 3%) when wandering
Fred

Using a TA was my Plan D
Plan C was to ask Sri Lankan to ticket it, the final two flights on the ticket are with them, and I was happy with them having ticketed my current RTW

For interest, where did your two QR ticketed RTWs commence?

anabolism Oct 24, 2022 5:44 pm


Originally Posted by wandering_fred (Post 34704484)
Had two RTW (2017 and 18) tickets issued by QR through a Perth travel agent. Her dealing with QR in Melbourne indicated someone there knew the correct rules.
There are times to use a TA (if you are willing to pay the 3%) when wandering

I've had mixed luck using American Express Platinum Travel. They've been waiving their fee since the pandemic. Sometimes agents there are excellent (although nowhere near as amazing as the travel agent I used to use for work trips). Some agents I just feed them the flight numbers, dates, inventory, cities, and boom, w're ready to go. Others insist on finding each flight through a painful process of searching. I asked an agent there about issuing xONEx tickets and she said it comes up as bookable no problem, and it gave her base fares that matches EF.

wandering_fred Oct 24, 2022 10:03 pm


For interest, where did your two QR ticketed RTWs commence?
The infamous exCAI fares. With the second being relocated exMCT at no extra cost.
which helped immensely with my wandering
Fred

henry999 Oct 25, 2022 9:44 pm

open-dated segments
 
The xONEx rules still say

5. RESERVATIONS AND TICKETING
  1. (a) Reservations and Ticketing
    Reservations for the first international flight and all preceding flights must be made prior to departure.
    Subsequent segments may be open-dated.

I've never tried this (on about 7-8 RTWs) and I'm wondering if it's as easy as it looks. Do the airlines (I'm particularly curious about the AA RTW desk) accept such bookings without argument, or is there pushback (or flat-out refusal)? We know that some carriers add additional hurdles that are not in the xONEx rules and, indeed, may even be counter to the spirit if not the letter of those rules -- e.g., own-metal requirements. So, I wouldn't be surprised to hear something like 'Nah, that's a legacy from the days of paper tix. Nowadays on the computer everything has to be specified from the beginning.'

Insights appreciated.

anabolism Oct 26, 2022 10:06 am


Originally Posted by henry999 (Post 34709266)
The xONEx rules still say

5. RESERVATIONS AND TICKETING
  1. (a) Reservations and Ticketing
    Reservations for the first international flight and all preceding flights must be made prior to departure.
    Subsequent segments may be open-dated.

I've never tried this (on about 7-8 RTWs) and I'm wondering if it's as easy as it looks. Do the airlines (I'm particularly curious about the AA RTW desk) accept such bookings without argument, or is there pushback (or flat-out refusal)? We know that some carriers add additional hurdles that are not in the xONEx rules and, indeed, may even be counter to the spirit if not the letter of those rules -- e.g., own-metal requirements. So, I wouldn't be surprised to hear something like 'Nah, that's a legacy from the days of paper tix. Nowadays on the computer everything has to be specified from the beginning.'

Open-dated segments can't be e-ticketed, they can only be issued on paper tickets, which is pretty rare. I'd be surprised if it was easy, you might need to find an airline/agent that can still do it. (I did have a situation a few years before COVID where I asked an overseas AA office to make a change to an RTW, and to my surprise they issued paper tickets that were mailed to my house; as I recall an AA RTW agent was able to get it reissued as an eticket.)

JAXBA Oct 28, 2022 9:43 am


Originally Posted by anabolism (Post 34710414)
Open-dated segments can't be e-ticketed…

BA could issue open dated segments. Other oneworld airlines in Amadeus should be able to as well.

Maybe it's an AA/Sabre limitation?

anabolism Oct 29, 2022 12:14 pm


Originally Posted by JAXBA (Post 34715173)
BA could issue open dated segments. Other oneworld airlines in Amadeus should be able to as well.

Maybe it's an AA/Sabre limitation?

BA and other OneWorld airlines issue open-dated e-tickets? Thanks for the info, I wasn't aware of it.

Viajero Millero Oct 31, 2022 12:05 pm

Thanks for the info!

According to this AA shouldn't have an issue issuing me a DONE4 originating from OSL as long as I include a transatlantic or transpacific flight on their metal?




Originally Posted by pandaperth (Post 34700244)
Back in March I tried to get American Airlines to ticket the itinerary I am just finishing (see post #935)

Back then AA refused to ticket my itinerary, because it was neither the first carrier nor the first “over water” carrier.

This time there was no mention of its being the first overwater carrier, the agent merely stipulated that AA must have an over water segment (if it’s not the first carrier that is)

The ticket I want is the Global Explorer. I had expected the agent to not be as knowledgeable of its fare rules as the (more common I imagine) Oneworld Explorer. But she knew all about it (and with my itinerary the important rules were a maximum of 34,000 miles and a maximum of four stopovers per continent.) But she surprised me in not knowing that AT (Royal Air Maroc) is a member of the alliance (it joined in 2020) and that the rules define Morocco (and the other North African countries) to be part of the continent of Europe/Middle East.

All went smoothly – the itinerary was set up by the agent, priced by the fares team, paid by me and then the ticket issued.

And my first flights are next Saturday (KHI-xDOH-NBO…)



So all’s well that ends well.


Calchas Oct 31, 2022 4:26 pm


Originally Posted by anabolism (Post 34710414)
Open-dated segments can't be e-ticketed

Why not?

jerry a. laska Oct 31, 2022 4:51 pm


Originally Posted by Calchas (Post 34722728)
Why not?

Back when paper tickets and e-tickets were coexisting if you had open dated segments, AA and others would issue a paper ticket. After paper tickets went away, I had some long discussions with the AA and BA rtw desks about open dated segments on xonex e-tickets and both refused to even consider booking with open dated segments (CX also refused open dating for xonex tickets). I finally gave up. I would be quite interested if anyone has successfully obtained an xonex e-ticket with open dated segments recently.

Edited to add: I know that Amadeus allows open dated segments (although finding an agent to do it can be difficult) but, iirc, making these open dated segments work across one GDS to another (specifically, Sabre) was the reason OW members seemed to reject booking open dated segments.

bronco1.1 Oct 31, 2022 7:52 pm

Is it possible to date flights far enough in the future and use those bookings when ready to move on to the next destination? Much like how I used those paper rtw tickets many years ago.

jerry a. laska Oct 31, 2022 8:34 pm


Originally Posted by bronco1.1 (Post 34723140)
Is it possible to date flights far enough in the future and use those bookings when ready to move on to the next destination? Much like how I used those paper rtw tickets many years ago.

Sure. Time, date, carrier changes are free under the rules, although it isn't as easy as paper tickets were.

  1. After departure:
    1. Changes are permitted provided ticketed point remain the same.
    2. Changes to ticketed points are permitted at a charge of USD 125 per transaction.
    3. No Show requires rebooking at a charge of USD 125.



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