FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   oneworld (https://www.flyertalk.com/forum/oneworld-411/)
-   -   Oneworld booking and pricing experiences (https://www.flyertalk.com/forum/oneworld/1776577-oneworld-booking-pricing-experiences.html)

blindman Oct 3, 2022 9:00 am


Originally Posted by pandaperth (Post 34650743)
Assuming you're thinking of the Oneworld Explorer ticket (and not the less popular Global Explorer ticket), it may be worth your while reading the Oneworld Explorer Guide wiki

"...and relay my route to the BA operative.."
Absolutely, just have everything ready.

In the past I have simply fed the agent:
Date From-To Flight Number
for each flight I want
The agent takes all that and passes it to the airline's Fares Team who verify compliance with the rules and price it.

As for the Base Fare, what's your starting point and cabin class?

Thanks I have read the Wiki today :)

Starting point is what I'm experimenting with.

From the posts here I'm trying
KEF No Flights error until just now!
OSL Seems to be the cheapest
JNB No flghts errors so far.

Sticking to L class at the moment until I get a route that suites.

May even try to have two or three holidays out of the one trip, having read the tricks.

I'm trying to do Central America and the Cook Islands
Central America is Jan-March whilst I think Cook Islands should be September!

So far have got as a basic template.

OSL-MAD-PTY-MEX-MEl-AKl-RAR-SYD-OSL

Thoughts?

Mwenenzi Oct 3, 2022 12:54 pm


Originally Posted by blindman (Post 34650785)
.....So far have got as a basic template.
OSL-MAD-PTY-MEX-MEL-AKL-RAR-SYD-OSL

Route-->A map from Great Circle Mapper
That route fly's over Asia, so you need to pay for Asia, even if not stopping/transiting

For a start
No oneworld airline fly to/from RAR-->https://en.wikipedia.org/wiki/Raroto...tional_Airport
RAR is best a separate return from AKL.

No oneworld airline flys SYD-OSL direct. So needs to be SYD-XXX-OSL (2 segments). You need to determine that XXX airport. The OW RTW tool will not do that. Same with phoning. Will be many options, so you need to tell the phone agent where you want to go.
https://en.wikipedia.org/wiki/Oslo_Airport,_Gardermoen

Some of your other routes will need 1 (or 2?) transit airport. Example MEX-YYY-MEL. These are counted as a segments.

blindman Oct 3, 2022 1:45 pm


Originally Posted by Mwenenzi (Post 34651583)
Route-->A map from Great Circle Mapper
That route fly's over Asia, so you need to pay for Asia, even if not stopping/transiting

For a start
No oneworld airline fly to/from RAR-->https://en.wikipedia.org/wiki/Raroto...tional_Airport
RAR is best a separate return from AKL.

No oneworld airline flys SYD-OSL direct. So needs to be SYD-XXX-OSL (2 segments). You need to determine that XXX airport. The OW RTW tool will not do that. Same with phoning. Will be many options, so you need to tell the phone agent where you want to go.
https://en.wikipedia.org/wiki/Oslo_Airport,_Gardermoen

Some of your other routes will need 1 (or 2?) transit airport. Example MEX-YYY-MEL. These are counted as a segments.

Thanks.

Noted re Asia, I will possibly add extra to the SYD-OSL or re route. This is my basic plan at the mo.

AKL-RAR-SYD
Tool comes back as is QANTAS or is this the code share with Jetstar that makes it as a no go?

Ta

jerry a. laska Oct 3, 2022 2:15 pm


Originally Posted by blindman (Post 34651740)
Thanks.

Noted re Asia, I will possibly add extra to the SYD-OSL or re route. This is my basic plan at the mo.

AKL-RAR-SYD
Tool comes back as is QANTAS or is this the code share with Jetstar that makes it as a no go?

Ta

You can't use Jetstar on a Oneworld Explorer ticket.
https://assets.ctfassets.net/m9ph4qv...d-explorer.pdf
You can use Jetstar on a Global Explorer rtw (mileage based).

blindman Oct 3, 2022 2:43 pm


Originally Posted by jerry a. laska (Post 34651825)
You can't use Jetstar on a Oneworld Explorer ticket.
https://assets.ctfassets.net/m9ph4qv...d-explorer.pdf
You can use Jetstar on a Global Explorer rtw (mileage based).

Confused
From the linked pdf which is the Oneworld Explorer rules

"Other codeshare services not permitted with the exception of QF Codeshare services operated by Jetstar (JQ)."

So it seems Qantas AKL-RAR-SYD is ok?

Tool says so, prices up as a Oneworld Explorer ticket, though I know that's not definitive.

jerry a. laska Oct 3, 2022 3:46 pm


Originally Posted by blindman (Post 34651896)
Confused
From the linked pdf which is the Oneworld Explorer rules

"Other codeshare services not permitted with the exception of QF Codeshare services operated by Jetstar (JQ)."

So it seems Qantas AKL-RAR-SYD is ok?

Tool says so, prices up as a Oneworld Explorer ticket, though I know that's not definitive.

If you can find a QF codeshare on Jetstar then that is OK. I only saw AirNewZealand and Jetstar prime operated flights when I checked; did not see QF codes.

ernestnywang Oct 3, 2022 4:44 pm


Originally Posted by blindman (Post 34651896)
Confused
From the linked pdf which is the Oneworld Explorer rules

"Other codeshare services not permitted with the exception of QF Codeshare services operated by Jetstar (JQ)."

So it seems Qantas AKL-RAR-SYD is ok?

Tool says so, prices up as a Oneworld Explorer ticket, though I know that's not definitive.


Originally Posted by jerry a. laska (Post 34652066)
If you can find a QF codeshare on Jetstar then that is OK. I only saw AirNewZealand and Jetstar prime operated flights when I checked; did not see QF codes.

There's a QF3801 AKL-RAR operated by JQ on T, Th, and S.

Mwenenzi Oct 3, 2022 4:54 pm


Originally Posted by jerry a. laska (Post 34652066)
If you can find a QF codeshare on Jetstar then that is OK. I only saw Air New Zealand and Jetstar prime operated flights when I checked; did not see QF codes.

AKL-RAR JQ129 is code shared with QF3801 from https://www.auckland-airport.net/akl...eparture/JQ129
https://www.trip.com/flights/status-qf3801/
https://www.trip.com/flights/status-jq129/
But needs more checking. Can be hard to find code shares

JQ does not fly RAR-SYD direct. The JQ web site comes up as RAR-AKL-SYD (so 2 segments). But schedule/routes change

blindman Oct 4, 2022 3:21 am


Originally Posted by Mwenenzi (Post 34652215)
AKL-RAR JQ129 is code shared with QF3801 from https://www.auckland-airport.net/akl...eparture/JQ129
https://www.trip.com/flights/status-qf3801/
https://www.trip.com/flights/status-jq129/
But needs more checking. Can be hard to find code shares

JQ does not fly RAR-SYD direct. The JQ web site comes up as RAR-AKL-SYD (so 2 segments). But schedule/routes change

Hi

Thanks for all the responses.

This is the part of the trip I'm trying to shoehorn into my Central American route so I did a bit more experimenting as I seem to have found a valid router.

I'm sure you know all this but:-
AKL-RAR is QF3801 and my random date for the template was Thursday 2nd March.
This prices up as a OneExplorer ticket. If I change to the other flight option (Jetstar JQ129) the price of the total trip increases by 50% and is priced as a GlobalExplorer. Still a valid fare though.

RAR-SYD is QF3800/QF146 and involves a stop over in AKL.Saturday Random date was Saturday 29th April

Pre Covid there was a SYD-RAR direct flight on Fridays IIRC, but that was possibly Jetstar

Thanks for the replies I have a lot to learn!

pandaperth Oct 4, 2022 4:48 am


Originally Posted by blindman (Post 34653154)
Hi

Thanks for all the responses.

This is the part of the trip I'm trying to shoehorn into my Central American route so I did a bit more experimenting as I seem to have found a valid router.

I'm sure you know all this but:-
AKL-RAR is QF3801 and my random date for the template was Thursday 2nd March.
I didn't know JQ flies to RAR, so thank you! (I've been to RAR twice and enjoyed the place:))

This prices up as a OneExplorer ticket. If I change to the other flight option (Jetstar JQ129) the price of the total trip increases by 50% and is priced as a GlobalExplorer. Still a valid fare though.
I'm intrigued by the price increase.
Are you prepared to share some basic details of your itinerary?
- Starting point
- Class of travel
- For the Oneworld Explorer - how many continents
- For the Global Explorer - the total mileage (you can use the Great Circle Mapper to get this number)


RAR-SYD is QF3800/QF146 and involves a stop over in AKL.Saturday Random date was Saturday 29th April

Pre Covid there was a SYD-RAR direct flight on Fridays IIRC, but that was possibly Jetstar

Thanks for the replies I have a lot to learn!


blindman Oct 4, 2022 12:30 pm

Well I just found another ood thing.

I loaded my proven route I had yesterday from the BA Oneworld site-and it failed to find flights for AKL-RAR-SYD.
With some fiddling of dates I finally got it to find flights-but it could not price up the itin. It had found Jetstar flights for both RAR flights (I changed it to AKL-RAR return.

Then I remembered I used the following QANTAS web-site to start the search.
https://rtw.oneworld.com/rtw/?Origin=QF

Using this site the itin I had yesterday worked as it selected QANTAS flights for the RAR trip

Another journey on the learning curve

pandaperth Oct 21, 2022 11:30 pm

Dealing with Qatar Airways was painful
 
I wanted the first flight of my next RTW ticket to be a QR flight

This meant I could not use the online tool, so I decided to try getting QR to ticket it

HOPELESS, REALLY HOPELESS!

Some months ago, I asked QR’s twitter team if they had a specialist RTW desk. While never explicitly answering ‘No’, it was pretty clear to me that the answer was ‘no’ and the team’s final message to me was “…our customer care will be happy to resolve it for you…”

Last month I messaged the twitter team again, wanting to check if in fact QR has published RTW fares originating in Pakistan (according to ExpertFlyer they do not). I never received a response.

So earlier this month I phoned QR. After some confusion (the agent knew nothing about RTW fares and kept insisting I must mean a return ticket) she agreed to take my itinerary and “pass it to the right people”. I have never heard anything back.

So I telephoned again. There was no record of my earlier interaction. Surprise, surprise! This agent gave me an email address to contact, which I did. I have never heard anything back.

By this time I regarded this whole episode as a challenge to see if I could get anywhere at all.:mad:

So I googled and found the CEO’s email address. My email to him immediately bounced with message “Message bounced by administrator”. So I found the email address of a VP. That email did not bounce, but (you’ve guessed it already) I have never heard back from him.

I joined QR’s frequent flyer programme, because then you can online chat to an agent. Again hopeless. But I after it I was prompted to provide feedback, which I did, of course I did. And I got an email! Asking for more information (I picked up on this in the email: ”We always aim to
offer you world-class service, whether in the skies or on the ground.”
😊) And you guessed it again – I have heard no more from then.

So I admitted defeat, and went to Plan B, which was to try to get American Airlines to ticket

/ Next Post

pandaperth Oct 21, 2022 11:32 pm

Dealing with American Airlines was painless
 
Back in March I tried to get American Airlines to ticket the itinerary I am just finishing (see post #935)

Back then AA refused to ticket my itinerary, because it was neither the first carrier nor the first “over water” carrier.

This time there was no mention of its being the first overwater carrier, the agent merely stipulated that AA must have an over water segment (if it’s not the first carrier that is)

The ticket I want is the Global Explorer. I had expected the agent to not be as knowledgeable of its fare rules as the (more common I imagine) Oneworld Explorer. But she knew all about it (and with my itinerary the important rules were a maximum of 34,000 miles and a maximum of four stopovers per continent.) But she surprised me in not knowing that AT (Royal Air Maroc) is a member of the alliance (it joined in 2020) and that the rules define Morocco (and the other North African countries) to be part of the continent of Europe/Middle East.

All went smoothly – the itinerary was set up by the agent, priced by the fares team, paid by me and then the ticket issued.

And my first flights are next Saturday (KHI-xDOH-NBO…)



So all’s well that ends well.

Cynicor Oct 22, 2022 12:12 am

I am 0% surprised by this. All the ME3 are useless when something goes wrong or is outside of the mainstream. Compensation is terrible too.
have a look at all the downgrades/reroutes and general bad press for Qatar on the travel forums lately.



Originally Posted by pandaperth (Post 34700242)
I wanted the first flight of my next RTW ticket to be a QR flight

This meant I could not use the online tool, so I decided to try getting QR to ticket it

HOPELESS, REALLY HOPELESS!

Some months ago, I asked QR’s twitter team if they had a specialist RTW desk. While never explicitly answering ‘No’, it was pretty clear to me that the answer was ‘no’ and the team’s final message to me was “…our customer care will be happy to resolve it for you…”

Last month I messaged the twitter team again, wanting to check if in fact QR has published RTW fares originating in Pakistan (according to ExpertFlyer they do not). I never received a response.

So earlier this month I phoned QR. After some confusion (the agent knew nothing about RTW fares and kept insisting I must mean a return ticket) she agreed to take my itinerary and “pass it to the right people”. I have never heard anything back.

So I telephoned again. There was no record of my earlier interaction. Surprise, surprise! This agent gave me an email address to contact, which I did. I have never heard anything back.

By this time I regarded this whole episode as a challenge to see if I could get anywhere at all.:mad:

So I googled and found the CEO’s email address. My email to him immediately bounced with message “Message bounced by administrator”. So I found the email address of a VP. That email did not bounce, but (you’ve guessed it already) I have never heard back from him.

I joined QR’s frequent flyer programme, because then you can online chat to an agent. Again hopeless. But I after it I was prompted to provide feedback, which I did, of course I did. And I got an email! Asking for more information (I picked up on this in the email: ”We always aim to
offer you world-class service, whether in the skies or on the ground.”
😊) And you guessed it again – I have heard no more from then.

So I admitted defeat, and went to Plan B, which was to try to get American Airlines to ticket

/ Next Post


anabolism Oct 23, 2022 1:35 pm


Originally Posted by pandaperth (Post 34700242)
I wanted the first flight of my next RTW ticket to be a QR flight

This meant I could not use the online tool, so I decided to try getting QR to ticket it

HOPELESS, REALLY HOPELESS!

Some years ago, I called QR's main US number and reached an agent named Cheryl (in New York I think) who was extremely knowledgable and skilled; she told me she used to work BA's RTW rate desk. Other times, I had great luck getting QR to make changes to RTWs booked by others by calling their Malaysia office, which was answered by their China office (which also handles HKG). I was charged a 120 HKD service fee ($15) each ticket. The agent was named Henry; he's a supervisor and was knowledgable and helpful. But none of this was recent, and the odds of any of these people still being around are probably quite small.


All times are GMT -6. The time now is 3:34 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.