Oneworld booking and pricing experiences
#946




Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,131
This could be big. It's not too many years ago that the general understanding here was that any airline involved on an xONEx itinerary could write the ticket -- although some, e.g., AA, didn't want to bother with it unless there was a trans-oceanic segment on their metal (but I vaguely remember anecdotes in this forum about people getting trips ticketed by carriers who weren't even involved at all!).
If it's not an AA initiative policy change but rather something imposed upon the AA RTW desk by OW, then it raises a couple of questions. (1) Is this something that OW wants to enforce (for whatever reason) only on AA, or (2) is it something that will sooner or later apply to all OW carriers in their writing of xONEx tix? That could be a conscious strategy to either force some OW members to up their game or alternatively to make the xONEx (and perhaps the GlobalX too but I don't know anything about that one) much less attractive to pax.
#947



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
I have heard back from Oneworld on this:
(As an aside, I was not aware that QF did the ticketing for AS.)
"No, we do not require that the first carrier tickets RTW itineraries. We do use that rule currently in the online booking tool, but even there, there are exceptions (e.g. QF tickets when AS are the first carrier, as AS wanted to avoid ticketing when they joined the alliance).
Perhaps some agents are confused by the online booking rule at AA. I will try to investigate.
Many thanks for pointing this out!"
The email is from a VP in Oneworld, so I think it carries some authority.Perhaps some agents are confused by the online booking rule at AA. I will try to investigate.
Many thanks for pointing this out!"
(As an aside, I was not aware that QF did the ticketing for AS.)
So I was trying to set up my next DONE4 (yay!). Starts in Asia the first carrier being UL (Sri Lankan)
Phoned AAs RTW desk, as Ive done before. Per AAs previous policy I had an AA overwater flight in the itinerary (i.e. intercontinental flight) which is what they required to ticket an itinerary where the first flight is not an AA flight.
Phoned AAs RTW desk, as Ive done before. Per AAs previous policy I had an AA overwater flight in the itinerary (i.e. intercontinental flight) which is what they required to ticket an itinerary where the first flight is not an AA flight.
- First agent said they wont do it, because AA is not the first carrier
- HUCA and got the same agent!
- HUCA different agent put me on hold to check with a supervisor; after 45mins on hold I hung up
- HUCA- 3rd agent said AA has changed its policy now AA must be either the first carrier or the first overwater carrier for them to ticket
#948




Join Date: Dec 2011
Location: SEA
Programs: BA Silver, Hyatt Glob, MR Plat, HH Diamond
Posts: 450
Reading the OneWorld Explorer User Guide, I can't quite figure out if Alaska is considered part of the West Coast, i.e. if ANC-PHL counts as a transcontinental flight or not. Any clues?
#949
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,913
Go to "How is my fare calculated" (down the bottom)
Click on "oneworld explorer" Downloads OW rule 3015
Look at 4 section K (page 5)
Alaska is not in column A or column B.

http://www.gcmap.com/mapui?P=ANC-PHL...X&MS=wls&DU=mi
Last edited by Mwenenzi; Apr 11, 2022 at 10:31 pm
#950



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
Looking in ExpertFlyer, I cannot see any direct flights between ANC and PHL (for any airlines, not just Oneworld Airlines - i.e. AS or AA)
If that is the case, then to get from ANC to PHL you would need to connect somewhere (and AFAIK the only places to connect are on the west coast or in the mid-west) and so there is no transcontinental "non-stop or single plane service" flight involving ANC
If that is the case, then to get from ANC to PHL you would need to connect somewhere (and AFAIK the only places to connect are on the west coast or in the mid-west) and so there is no transcontinental "non-stop or single plane service" flight involving ANC
#951




Join Date: Dec 2011
Location: SEA
Programs: BA Silver, Hyatt Glob, MR Plat, HH Diamond
Posts: 450
https://www.oneworld.com/world-travel
Go to "How is my fare calculated" (down the bottom)
Click on "oneworld explorer" Downloads OW rule 3015
Look at 4 section K (page 5)
Alaska is not in column A or column B.

A map from Great Circle Mapper - Great Circle Mapper
Go to "How is my fare calculated" (down the bottom)
Click on "oneworld explorer" Downloads OW rule 3015
Look at 4 section K (page 5)
Alaska is not in column A or column B.

A map from Great Circle Mapper - Great Circle Mapper
#952




Join Date: Dec 2011
Location: SEA
Programs: BA Silver, Hyatt Glob, MR Plat, HH Diamond
Posts: 450
I've done a couple of fairly straightforward RTWs before, one ex-AMM DONE4 and another ex-NRT DONE3. I am currently looking at booking ex-OSL DONE4 and have a couple of questions that I haven't run into before, so hopefully can find some answers here:
1. If I book Europe-North America-South America-Asia, start the trip and then while the itinerary is in NA portion decide to change South America to Australia (paying the change fee and all), is that going to be possible?
2. Is it possible to fly from Australia to Europe without touching Asia? Via DOH maybe?
1. If I book Europe-North America-South America-Asia, start the trip and then while the itinerary is in NA portion decide to change South America to Australia (paying the change fee and all), is that going to be possible?
2. Is it possible to fly from Australia to Europe without touching Asia? Via DOH maybe?
#953
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,913
I've done a couple of fairly straightforward RTWs before, one ex-AMM DONE4 and another ex-NRT DONE3. I am currently looking at booking ex-OSL DONE4 and have a couple of questions that I haven't run into before, so hopefully can find some answers here:
1. If I book Europe-North America-South America-Asia, start the trip and then while the itinerary is in NA portion decide to change South America to Australia (paying the change fee and all), is that going to be possible?
2. Is it possible to fly from Australia to Europe without touching Asia? Via DOH maybe?
1. If I book Europe-North America-South America-Asia, start the trip and then while the itinerary is in NA portion decide to change South America to Australia (paying the change fee and all), is that going to be possible?
2. Is it possible to fly from Australia to Europe without touching Asia? Via DOH maybe?
QF currently have flights MEL/SYD-DRW-LHR (Darwin, Australia). Later in the year these will become MEL-PER-LHR & SYD-SIN-LHR.
But OW still consider all those as touching Asia.
A map from Great Circle Mapper - Great Circle Mapper
#954
FlyerTalk Evangelist


Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 16,677
I've done a couple of fairly straightforward RTWs before, one ex-AMM DONE4 and another ex-NRT DONE3. I am currently looking at booking ex-OSL DONE4 and have a couple of questions that I haven't run into before, so hopefully can find some answers here:
1. If I book Europe-North America-South America-Asia, start the trip and then while the itinerary is in NA portion decide to change South America to Australia (paying the change fee and all), is that going to be possible?
2. Is it possible to fly from Australia to Europe without touching Asia? Via DOH maybe?
1. If I book Europe-North America-South America-Asia, start the trip and then while the itinerary is in NA portion decide to change South America to Australia (paying the change fee and all), is that going to be possible?
2. Is it possible to fly from Australia to Europe without touching Asia? Via DOH maybe?
Q2
QF currently have flights MEL/SYD-DRW-LHR (Darwin, Australia). Later in the year these will become MEL-PER-LHR & SYD-SIN-LHR.
But OW still consider all those as touching Asia.
A map from Great Circle Mapper - Great Circle Mapper
QF currently have flights MEL/SYD-DRW-LHR (Darwin, Australia). Later in the year these will become MEL-PER-LHR & SYD-SIN-LHR.
But OW still consider all those as touching Asia.
A map from Great Circle Mapper - Great Circle Mapper
- (e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows:
- Two permitted in North America.
- Two permitted in Asia when one is for travel between the Southwest Pacific and
Europe/Middle East. - Two permitted in Europe/Middle East for travel to/from/via Africa.
If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa.
- Two permitted in North America.
Travel between South West Pacific and Europe/Middle East on a single flight number/or by surface eg LON- SYD/MEL/PER vv, DOH-ADL/AKL/CBR/MEL/PER/SYD vv, is considered travelling via Asia. Continents South West Pacific, Asia and Europe/Middle East must each be counted.
#955




Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,131
https://www.oneworld.com/world-travel
Go to "How is my fare calculated" (down the bottom)
Click on "oneworld explorer" Downloads OW rule 3015
Look at 4 section K (page 5)
Alaska is not in column A or column B.

A map from Great Circle Mapper - Great Circle Mapper
Go to "How is my fare calculated" (down the bottom)
Click on "oneworld explorer" Downloads OW rule 3015
Look at 4 section K (page 5)
Alaska is not in column A or column B.

A map from Great Circle Mapper - Great Circle Mapper
Additionally, only one flight to State of Alaska and one flight from State of Alaska permitted.
#957




Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,093
#958

Join Date: Apr 2000
Posts: 2,898
Well, time to consider a DONEx trip since my last AONE4 was during the Egyptian pound collapse in 2017. I have read thru the forum over the last few months in order to check the status of ticketing these trips.
It seems that the AA RTW desk has deteriorated in quality over the last few years. Because the 1st 2 segments are on QR Is this still the best option? I assume that the oneworld web site still cannot process an itinerary with QR as the 1st segment.
Since the trip is ex-OSL, I assume that the cost is in NOK converted to USD if AA does the ticketing. There was an example with the pricing in EUR from the oneword website. Don’t want a NOK to EUR to USD conversion on my credit card.
My 2010 version of the rules was more explicit regarding changes.
(a) Date/time/oneworld carrier/inventory changes are permitted provided ticketed points remain the same.(b) Changes other than to Date/time/oneworld carrier/inventory permitted at a charge of USD125.00 per transaction.
The current rules are: Changes are permitted provided ticketed points remain the same. Changes to ticketed points permitted at a charge of USD125.00 per transaction.
Is this a problem when changing dates/flights/carrier?
I’m planning a DONE3, but may change to a DONE4 after starting the trip. Any issues with doing so other than the extra cost for the DONE4 using the rates at the time of ticketing of the original DONE3?
What are the current opening hours and phone number for AA RTW desk?
Thanks.
It seems that the AA RTW desk has deteriorated in quality over the last few years. Because the 1st 2 segments are on QR Is this still the best option? I assume that the oneworld web site still cannot process an itinerary with QR as the 1st segment.
Since the trip is ex-OSL, I assume that the cost is in NOK converted to USD if AA does the ticketing. There was an example with the pricing in EUR from the oneword website. Don’t want a NOK to EUR to USD conversion on my credit card.
My 2010 version of the rules was more explicit regarding changes.
(a) Date/time/oneworld carrier/inventory changes are permitted provided ticketed points remain the same.(b) Changes other than to Date/time/oneworld carrier/inventory permitted at a charge of USD125.00 per transaction.
The current rules are: Changes are permitted provided ticketed points remain the same. Changes to ticketed points permitted at a charge of USD125.00 per transaction.
Is this a problem when changing dates/flights/carrier?
I’m planning a DONE3, but may change to a DONE4 after starting the trip. Any issues with doing so other than the extra cost for the DONE4 using the rates at the time of ticketing of the original DONE3?
What are the current opening hours and phone number for AA RTW desk?
Thanks.
#959



Join Date: Nov 2005
Posts: 632
Been a while since I did a RTW . Does anyone have any recent experience how an AA coded flight is treated for miles / LPs. On a DONEX it could be a huge difference. For an EXP if it is considered special fare in would yield 2.95 miles/lps per distance. If they extract the actual fare base for that segment it could be quite low. In 2018 - my last DONEX - all were distance based but there were reports of some extracted fare base credits by other people. Thanks for any recent data points.
#960



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
Been a while since I did a RTW . Does anyone have any recent experience how an AA coded flight is treated for miles / LPs. On a DONEX it could be a huge difference. For an EXP if it is considered special fare in would yield 2.95 miles/lps per distance. If they extract the actual fare base for that segment it could be quite low. In 2018 - my last DONEX - all were distance based but there were reports of some extracted fare base credits by other people. Thanks for any recent data points.
It was the first AA-marketed flight on my current ex-KHI DONE4.
I hoped/expected it to earn AA miles & points based on the distance method (as had happened with my last DONEx in 2017/18). But it earned based on the fare paid method.
So instead of the 3,000+ mile flight earning ~5,300 base miles (using the 1.75 multiplier for booking class D on an AA flight),
It instead earned a mere ~1600 base miles. Using the base fare multiplier of 5 miles per dollar, this implies a fare+surcharges of $320
(the distance of the flight represents ~6% of the total distance of the whole ticket, and the $320 represents ~6% of the base fare paid for the whole ticket, so that computes correctly)
For me personally it won't be a big deal - I will still get from no status to Platinum on the itinerary, but with fewer miles in the bank. YMMV of course




