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Originally Posted by jerry a. laska
(Post 35543405)
Yes. You may struggle finding a competent travel agent though. Have you considered booking through the AA rtw desk?
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Originally Posted by eugnk
(Post 35542578)
While keeping in mind [MENTION=392902]BNELHR[/MENTION] recent experience with CX, I did go ahead with booking an ex-JP DONE3 with them. I hoped that having a simple 3-continent itinerary, which was successfully priced by the online tool, would save me any trouble.
I'll share my experience. 1. Building itinerary. CTS->HKG (CX) HKG->TLV (CX) TLV->MAD->TLV (IB/I2) TLV->CMN->TLV (AT) TLV->JFK (AA) JFK->MEX->JFK (AA) JFK->DFW->ANC (AA) ANC->SFO (AS) SFO->JFK (AA) JFK->DEL (AA) DEL->HKG>CTS (CX) This was successfully priced by the online tool, after some hiccups with transit/stopover points. Note: any itinerary with JL as the first carrier produced errors at the very first stage of price evaluation. 2. Price. 656K (base) + 128K (taxes/fees) JPY. Taxes/fees 128K breakdown: 60K amounted to carrier surcharges, 30K of which were due to the TLV->CMN roundtrip with Royal Air Maroc. 3. I have selected flights, validating itinerary and proceeded with booking through the online tool. One is requested to enter name, FF number and credit card info. Completing the details in the OW online tool produced a booking with CX (first segment carrier). I was sent a booking confirmation email advising me to contact CX within 96 hours to arrange the payment. Eventually, a credit card that I provided with the oneworld online tool has not been used. 4. Contacting CX for payment. The good thing was that there was no discussion about DONE rules/itinerary at all. It looked like the booking was treated as valid. The agent was just dealing with processing the payment. The bad thing was that it took about 35 minutes for the agent to generate an email with the payment link. I was on hold most of the time. It took 23 (!) more minutes to add my BA FF number. FF number was not successfully passed from the oneworld tool to the CX booking. The agent has struggled to add it to the booking. 5. I received my e-ticket 2 hours after finishing the phone conversation with CX. I must be behind on the updates of the rules. (see BOLDED portion of itinerary in NA). Is backtracking (SFO-JFK) coast to coast in NA allowed now? It must be, otherwise the online tools would have flagged it. Can someone enlighten me on this, as I am contemplating an ex-JPN DONEx at the moment. TIA. |
Originally Posted by allset2travel
(Post 35543752)
Congrats for going that far with the online tools and successfully ticketed by CX. Thanks for the data point.
I must be behind on the updates of the rules. (see BOLDED portion of itinerary in NA). Is backtracking (SFO-JFK) coast to coast in NA allowed now? It must be, otherwise the online tools would have flagged it. Can someone enlighten me on this, as I am contemplating an ex-JPN DONEx at the moment. TIA. The SFO-JFK is the only transcontinental in the flights you highlighted. |
Originally Posted by jrobin
(Post 35537069)
Yesterday I rerouted a DONE4 to create the following itinerary:
CAI-LHR-PHL-YYZ-JFK-HKG-PER-SYD-AKL-SYD-HND-SGN-HND-LHR-CAI |
I have a question on BA flight numbers attached to AA operated flights. For example AA255 JFK-LAX which is also BA4685. Normally these flights are bootable only in conjunction with connecting BA flights from the UK. But if an AONEx is ticketed by BA, could one get a booking on the BA flight code which would yield more miles etc., even if it is not connecting to a BA flight to or from the UK?
Thanks! |
Originally Posted by SNA_Flyer
(Post 35545104)
Interesting - you were able to successfully book ex-CAI with AA? There was a post further back that said AA is not booking these again.
I also booked one ex-CAI with QF but chose not to pay for it. |
Originally Posted by hsmall
(Post 35545344)
I have a question on BA flight numbers attached to AA operated flights. For example AA255 JFK-LAX which is also BA4685. Normally these flights are bootable only in conjunction with connecting BA flights from the UK. But if an AONEx is ticketed by BA, could one get a booking on the BA flight code which would yield more miles etc., even if it is not connecting to a BA flight to or from the UK?
Thanks! |
Originally Posted by dvs7310
(Post 35545444)
Are you sure the BA code would still yield more miles with BA going to revenue earn also? Usually the prorated amount isn't very much of the total ticket price for these, unless BA has decided to still credit xONEx as distance? (sorry haven't seen if that's the case as I don't often read the BA forum).
Both reasonable points but as I understand it (I am hugely open to correction):- - this was booked before the new system came into operation and - I thought the new system does not apply to xONEx tickets. As I say I could be wrong. I am going to phone the BA GGL line when it opens later and see what they say. |
Booked a new ex-OSL DONE4 with AA yesterday. I wanted to fly LAX-SYD on QF12 on December 1 and ExpertFlyer was showing D9 (and J9 C9), but the AA agent said that nothing in business class was available, not even J/C classes. We checked all through December 12 and still nothing. Had to book AA73 instead just to get it finished, but not happy about it due to higher taxes and worse J experience. Is this a tool glitch or QF limiting access somehow?
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Originally Posted by andreiz
(Post 35548648)
Booked a new ex-OSL DONE4 with AA yesterday. I wanted to fly LAX-SYD on QF12 on December 1 and ExpertFlyer was showing D9 (and J9 C9), but the AA agent said that nothing in business class was available, not even J/C classes. We checked all through December 12 and still nothing. Had to book AA73 instead just to get it finished, but not happy about it due to higher taxes and worse J experience. Is this a tool glitch or QF limiting access somehow?
If may be that AA wants to book you on an AA flight and not another airline. In recent times have read AA less willing to book other airlines flight numbers and more insistent on AA flights. You could try to change later with another airline and/or AA agent, Should be no cost. |
Originally Posted by Mwenenzi
(Post 35549011)
What higher tax for LAX-SYD on AA vs QF? Taxes are by governments and do not vary by airline.
If may be that AA wants to book you on an AA flight and not another airline. In recent times have read AA less willing to book other airlines flight numbers and more insistent on AA flights. You could try to change later with another airline and/or AA agent, Should be no cost. |
Originally Posted by andreiz
(Post 35548648)
Booked a new ex-OSL DONE4 with AA yesterday. I wanted to fly LAX-SYD on QF12 on December 1 and ExpertFlyer was showing D9 (and J9 C9), but the AA agent said that nothing in business class was available, not even J/C classes. We checked all through December 12 and still nothing. Had to book AA73 instead just to get it finished, but not happy about it due to higher taxes and worse J experience. Is this a tool glitch or QF limiting access somehow?
Another one was BKK-SYD on QF: flight was showing D5 but AA could not book it. Now I am trying to get USA-HKG in March 2024: every CX flight from every US gateway to HKG is showing D9 but Oneworld booking tool cannot see any of them. (I haven't called AA yet on this one.) I don't know if there is some sort of hidden sub-class of D, or if it is related to Point of Commencement (as somebody else suggested) but it makes EF much less useful when trying to build an RTW, |
Originally Posted by NDFan
(Post 35550062)
This discrepancy between what EF shows in D class on Asian airlines, and what AA can actually book, seems to be increasingly common,
Two days later, JFK-HKG on CX was available again for AA to book, so Mrs. Jrobin and I are now on the same flights. So try again later sometimes works. |
Originally Posted by NDFan
(Post 35550062)
found that AA could not book any flights between Tokyo and Seoul despite all of them showing D9 on JL.
I'm having issues with them now because also for some unknown reason they've pulled all business class availability since yesterday on both AKL routes. Went from J/C/D = plenty to 0 on all overnight. You'd think there would be an announcement if they were pulling out of New Zealand entirely. Even AA.com won't sell a business fare today from AKL without going via Australia. |
Originally Posted by dvs7310
(Post 35551995)
I'm having issues with them now because also for some unknown reason they've pulled all business class availability since yesterday on both AKL routes. Went from J/C/D = plenty to 0 on all overnight. You'd think there would be an announcement if they were pulling out of New Zealand entirely. Even AA.com won't sell a business fare today from AKL without going via Australia.
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Originally Posted by ernestnywang
(Post 35553374)
Could AA be pulling out of NZ (at least seasonally)?
https://www.flyertalk.com/forum/amer...ilability.html https://www.flyertalk.com/forum/amer...-2023-a-4.html |
Originally Posted by ernestnywang
(Post 35553374)
Could AA be pulling out of NZ (at least seasonally)?
Originally Posted by jerry a. laska
(Post 35553453)
The AA forum seems to think that the lack of availability (also affecting other Asia SWP routes) is just a not uncommon AA inventory rebalancing or glitch. Some further discussion here:
https://www.flyertalk.com/forum/amer...ilability.html https://www.flyertalk.com/forum/amer...-2023-a-4.html Let me run this by you guys and make sure it's valid because the OneWorld tool won't give me CX options out of AKL to N. America. Only the bolded parts are what I'm questioning, I've already validated everything post-SAL, stopovers marked with (s). Either one of these, I believe both are ok, but might break the 2x in Asia rule on the first, don't believe the 2nd version does: FUK-HKG-AKL(s)-HKG-JFK(s) (surface) SAL-DFW-DOH-NBO(s) (surface) EBB-DOH(s)-DUB(s)-DOH-MNL(s)-TYO or TYO-SYD-AKL(s)-HKG-JFK(s) (surface) SAL-DFW-DOH-NBO(s) (surface) EBB-DOH(s)-DUB(s)-DOH-MNL(s)-TYO I've got enough segments left I could have JFK-MIA-SAL but married segment availability isn't there currently tied to CX and it's relatively inexpensive to just buy it in Business on UA from EWR or even buy economy on AA and try to SWU it. I may try it when I call in but I'd much rather just buy it and fly the same day vs. staying 24 hours in NYC in winter to break the married segments. |
Originally Posted by dvs7310
(Post 35554744)
because the OneWorld tool won't give me CX options out of AKL to N. America. .
I am in the process of booking a DONE3 starting in Japan in December and CX has 5 flights per day from TYO-HKG and all are showing D5 or greater on EF. But the OneWorld tool will not show any of them, and when I called AA they said there is nothing available on CX. Similarly when researching US-HKG in March, I can see D9 on flights from BOS, JFK and other gateways, but the OneWorld tool shows nothing. (I didn't call AA on it because I was just researching that leg) |
Originally Posted by NDFan
(Post 35555088)
There is definitely something weird going on with CX and OneWorld Explorer availability.
I am in the process of booking a DONE3 starting in Japan in December and CX has 5 flights per day from TYO-HKG and all are showing D5 or greater on EF. But the OneWorld tool will not show any of them, and when I called AA they said there is nothing available on CX. Similarly when researching US-HKG in March, I can see D9 on flights from BOS, JFK and other gateways, but the OneWorld tool shows nothing. (I didn't call AA on it because I was just researching that leg) I've definitely not had problems with the OW tool not showing CX flights when they are on ExperFlyer, my issue is that CX pulls all D inventory from Japan during every single busy period. Or they'll have it to HKG only but not married segments. But I think my above itinerary with QF to SYD and AKL should work and CX should ticket it despite them only having segments 3 and 4 on the itinerary. |
How to Select Seats on AA Codeshare on JL?
Originally Posted by NDFan
(Post 35550062)
This discrepancy between what EF shows in D class on Asian airlines, and what AA can actually book, seems to be increasingly common. I have recently been working on three RTWs in Business and found that AA could not book any flights between Tokyo and Seoul despite all of them showing D9 on JL.
Now the AA website cannot assign seats, and the JL site says "No Seat selection for this flight". How do I get seats assigned for AA Codeshares on JL? Or does JL only allow seat selection if you book with them? |
Originally Posted by andreiz
(Post 35548648)
Booked a new ex-OSL DONE4 with AA yesterday. I wanted to fly LAX-SYD on QF12 on December 1 and ExpertFlyer was showing D9 (and J9 C9), but the AA agent said that nothing in business class was available, not even J/C classes. We checked all through December 12 and still nothing. Had to book AA73 instead just to get it finished, but not happy about it due to higher taxes and worse J experience. Is this a tool glitch or QF limiting access somehow?
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I wonder what AA is planning on SYD-LAX.
I have P class seats ex SYD late Sep and exLAX mid Oct. The AA code shares on QF are still showing open availability, but there are no business seats available on AA and limited W/P class. I wonder what the on departure upgrade opportunities will be? Or even if I will swapped over to the AA code shares on QF? Interesting times to be wandering Fred |
Originally Posted by jrobin
(Post 35555892)
AA-booked Oneworld Explorer showed D availability on JL HND-SGN-HND, but AA agent was unable to book seats, so the agent (not unhappily) was able instead to book AA 8493 and AA 8494 codeshares on JL.
Now the AA website cannot assign seats, and the JL site says "No Seat selection for this flight". How do I get seats assigned for AA Codeshares on JL? Or does JL only allow seat selection if you book with them? |
Originally Posted by jrobin
(Post 35555892)
AA-booked Oneworld Explorer showed D availability on JL HND-SGN-HND, but AA agent was unable to book seats, so the agent (not unhappily) was able instead to book AA 8493 and AA 8494 codeshares on JL.
Now the AA website cannot assign seats, and the JL site says "No Seat selection for this flight". How do I get seats assigned for AA Codeshares on JL? Or does JL only allow seat selection if you book with them? |
Originally Posted by skunker
(Post 35558807)
You used to be able to do it via the JL website but you had to use the JL flight number.
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Call AA for seats on AA codeshares on JL, (and possibly for JL prime seats)
Originally Posted by ernestnywang
(Post 35558719)
For AA*/JL flights, you have to call AA to get seat assignment. JL has a strict policy (unlike most other airlines I know of) to not help reserve seat when marketing carrier is not JL.
I tried calling JL and they assisted me to get seat assignments (perhaps because I am Oneworld Sapphire) but gave Mrs Jrobin seats that were across the plane from me in one AA codeshare, and could not assign a seat in another AA codeshare. On the JL flight they also had difficulty assigning a seat for her. I suspect it was because she has no status. Later JL called me (while I was on the phone with AA) and said I should talk with AA about seats on codeshare flights and not JL. AA were able to assign seats on the AA codeshares on JL and even on JL41 on which the JL agent was unable to assign a seat for Mrs Jrobin. |
Originally Posted by steveholt
(Post 35556501)
QF's surcharges on LAX-SYD are significantly higher than AA when booked as part of a DONE4. I know what the fuel surcharges say, but the difference between booking AA and QF on this routing is about $1200 US cheaper on the AA side.
My current itinerary on hold is OSL-xLHR-JFK-SEA-xLAX-SYD-HND-xDOH-OSL. This was meant as a placeholder to fulfill 4 continent requirements until I figure out the final routing. Would doing LAX-NRT-SYD-HND save me taxes/fees? Any other options I can try to minimize taxes until I'm ready to do the final routing? |
Originally Posted by andreiz
(Post 35562412)
I just got off the phone with the RTW desk and that may explain the 2,500USD taxes/fees/surcharges on top of 5,415USD base fare.
My current itinerary on hold is OSL-xLHR-JFK-SEA-xLAX-SYD-HND-xDOH-OSL. This was meant as a placeholder to fulfill 4 continent requirements until I figure out the final routing. Would doing LAX-NRT-SYD-HND save me taxes/fees? Any other options I can try to minimize taxes until I'm ready to do the final routing? |
Originally Posted by steveholt
(Post 35563925)
Your taxes will reduce significantly if you can find availability on the LAX-SYD AA flight.
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Originally Posted by steveholt
(Post 35563925)
Your taxes will reduce significantly if you can find availability on the LAX-SYD AA flight.
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Originally Posted by andreiz
(Post 35564583)
Alternatively, is there a way to determine what fees/taxes will be charged per segment without sending the whole itinerary to the rate desk?
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Originally Posted by andreiz
(Post 35562412)
I just got off the phone with the RTW desk and that may explain the 2,500USD taxes/fees/surcharges on top of 5,415USD base fare.
My current itinerary on hold is OSL-xLHR-JFK-SEA-xLAX-SYD-HND-xDOH-OSL. This was meant as a placeholder to fulfill 4 continent requirements until I figure out the final routing. Would doing LAX-NRT-SYD-HND save me taxes/fees? Any other options I can try to minimize taxes until I'm ready to do the final routing? Code:
WQOSL/AAA1OCT/CD/XLHR/AAA/CDJFK/AAA/CDSEA/AAA/CD/XLAX/AQF/CDSYD/AJL/CDHND/AQR/CD/XDOH/AQR/CDOSL-RW/SDFW/TDFW/VAA«Code:
WQOSL/AAA1OCT/CD/XLHR/AAA/CDJFK/AAA/CDSEA/AAA/CD/XLAX/AAA/CD/XNRT/AJL/CDSYD/AJL/CDHND/AJL/CD/XDOH/AQR/CDOSL-RW/SDFW/TDFW«
Originally Posted by steveholt
(Post 35563925)
Your taxes will reduce significantly if you can find availability on the LAX-SYD AA flight.
Code:
WQOSL/AAA1OCT/CD/XLHR/AAA/CDJFK/AAA/CDSEA/AAA/CD/XLAX/AAA/CDSYD/AJL/CDHND/AJL/CD/XDOH/AQR/CDOSL-RW/SDFW/TDFW/VAA«The 420USD YQ from QR is unavoidable as long as you have a QR sector (OSL-DOH). Given that and having to use some AA sectors at least, I think the last itineray is quite well already in terms of saving YR/YQ.
Originally Posted by andreiz
(Post 35564580)
I will try. Does QF charge onerous fees on Asia-SP D fares too? Like SYD-NRT?
Originally Posted by steveholt
(Post 35564595)
ernestnywang has been very gracious in helping users identify costs.
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Originally Posted by ernestnywang
(Post 35564731)
I don't know your exact carriers of choices. Given your LAX-SYD seems to be booked on QF, I assume your LHR-JFK is on AA. This is the closest quote I found that match your numbers.
OSL-(BA)-xLHR-(BA)-JFK-(AS)-SEA-(AS)-xLAX-(AA)-SYD-(JL)-HND-(QR)-xDOH-(QR)-OSL The taxes came out to about 1,220USD. I am guessing, based on the above, majority of that is from the BA and QR charges? Yes, and remember not to use QF code (use JL code instead) for SYD-HND, and also use JL code for HND-DOH. |
Originally Posted by andreiz
(Post 35566217)
Thank you for such a detailed breakdown. I switched LAX-SYD to AA flight yesterday and booked the fare since I need to fly the first 2 segments soon. Here is the itinerary with carriers slotted in:
OSL-(BA)-xLHR-(BA)-JFK-(AS)-SEA-(AS)-xLAX-(AA)-SYD-(JL)-HND-(QR)-xDOH-(QR)-OSL The taxes came out to about 1,220USD. I am guessing, based on the above, majority of that is from the BA and QR charges? Code:
WQOSL/ABA15SEP/CD/XLHR/ABA/CDJFK/AAS/CDSEA/AAS/CD/XLAX/AAA/CDSYD/AJL/CDHND/AQR/CD/XDOH/AQR/CDOSL-RW/SDFW/TDFW/VAA/B8SEP23«BA - 250EUR=268.2USD JL - 3.6+219=222.6USD QR - 420+16+16=452USD There's also a 16.46EUR Miscellaneous Surcharge counted as part of fare, not part of taxes. I believe that is AA's fuel surcharge.
Originally Posted by andreiz
(Post 35566217)
Do you mean to use JL codeshare or actual JL flights?
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In my OSL-xLHR-JFK-... itinerary the first 2 flights were booked as AA codeshare (instead of BA prime). Is it required that the first flight and the first overwater flight be codeshares of the booking airline?
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Originally Posted by andreiz
(Post 35570550)
In my OSL-xLHR-JFK-... itinerary the first 2 flights were booked as AA codeshare (instead of BA prime). Is it required that the first flight and the first overwater flight be codeshares of the booking airline?
To answer your question, while AA RTW desk may insist that the first overwater flight be on AA code, this is not a ticketing requirement by itself. AA technically has the capability to issue the ticket, but whether AA is willing to is another story. The first sector certainly does not need to be on AA code, as in many cases an AA code would not be available. For travel agents, having the first inter-TC (TPAC, TATL, or Europe/ME/Africa to Asia/Oceania) on a particular carrier would default the plating carrier to be that carrier, but this can be overridden with the desired plating carrier's approval. Code:
WQOSL/AAA15SEP/CD/XLHR/AAA/CDJFK/AAS/CDSEA/AAS/CD/XLAX/AAA/CDSYD/AJL/CDHND/AQR/CD/XDOH/AQR/CDOSL-RW/SDFW/TDFW/VAA/B8SEP23« |
Originally Posted by ernestnywang
(Post 35570936)
Using AA code for OSL-xLHR-JFK would make your YQ/YR total a bit lower. My calculation is 1302.51USD if you ticketed on 08SEP. Please always provide the marketing carrier booked, not the operating carrier, for RTW YQ/YR calculations, as the operating carrier does not matter.
To answer your question, while AA RTW desk may insist that the first overwater flight be on AA code, this is not a ticketing requirement by itself. AA technically has the capability to issue the ticket, but whether AA is willing to is another story. The first sector certainly does not need to be on AA code, as in many cases an AA code would not be available. For travel agents, having the first inter-TC (TPAC, TATL, or Europe/ME/Africa to Asia/Oceania) on a particular carrier would default the plating carrier to be that carrier, but this can be overridden with the desired plating carrier's approval. Code:
WQOSL/AAA15SEP/CD/XLHR/AAA/CDJFK/AAS/CDSEA/AAS/CD/XLAX/AAA/CDSYD/AJL/CDHND/AQR/CD/XDOH/AQR/CDOSL-RW/SDFW/TDFW/VAA/B8SEP23« |
Originally Posted by ademanuele
(Post 35571011)
I will be booking my first RTW next year. As a BA Gold member I would get more Avios using the BA code (if there is one) rather than the operating carrier, but would incur higher charges. Would the increase in charges outweigh the value of the earned Avios? I assume that Avios will continue to be earned using the current method based on distance travelled rather than spend for RTW?
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Originally Posted by ademanuele
(Post 35571011)
Would the increase in charges outweigh the value of the earned Avios?
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Originally Posted by BNELHR;35525690
In short, it was [i incredibly[/i] painful - only go through CX if you have time on your hands and access to a good CX agent. Here is my experience:Ineptitude / Internal Politics: It was confirmed to me that the (internal CX) "Oneworld desk" still exists. But customers are not allowed to speak directly to them. The instruction from the desk is that, if a customer requests an RTW ticket, CX Global Contact Centre personnel are to use the OW online RTW tool to check availability and price xONEx tickets. As we all know, that is rubbish so, correspondingly, GCC agents typically tell you that a valid itinerary is invalid because of bugs in the tool. I had to really push them to prove that my routing was valid before they would escalate to the Oneworld desk for manual approval; I was able to do this by giving them my Amadeus PNR for the same routing made through AA RTW desk (and which AA had rated so I could handover the pricing too for them to verify). GCCs can, at least, hold inventory pending Oneworld desk approval, but they are unable to price until manually approved by Oneworld desk if the agent can't price it through the OW online RTW tool.
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