FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   oneworld (https://www.flyertalk.com/forum/oneworld-411/)
-   -   Oneworld booking and pricing experiences (https://www.flyertalk.com/forum/oneworld/1776577-oneworld-booking-pricing-experiences.html)

Calchas Aug 4, 2016 4:03 pm


Originally Posted by SDandi (Post 27016723)
Any suggestions on how to handle? I told her that plenty of people have booked the ex-mpm out of qatar with them.

Still holding for supervisor...

How can one prove a negative?

The ticket can be issued on any oneworld carrier's paper. That is the whole point of the product.

From the sales restrictions category in the fare rules:

Code:

        NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
          TICKETS MUST BE ISSUED ON THE STOCK OF AA/AB/AY/
          BA/CX/IB/JJ/JL/KA/LA/LP/MH/QF/QR/RJ/S7/UL/XL/4M
          EXCEPTION - WHEN JQ OPERATED QF MARKETED IS
          INCLUDED IN AN ITINERARY IB/AB/S7 STOCK CANNOT BE
          UTILISED. (...)

Nothing about first sectors. (The auto pricer may suggest that QR is the preferred ticketing carrier because it's first and no one else has any better claim to print the ticket. But that can be easily overruled. Frankly if the agent doesn't know how to change the ticketing carrier they should stick to issuing SYD-BNE one ways.)

I'm going to bed before I get any more grumpy :D

SDandi Aug 4, 2016 4:16 pm


Originally Posted by Calchas (Post 27016764)

I'm going to bed before I get any more grumpy :D

Get some sleep!

Sup is quoting one world tool where it says you must call qatar if first flight is on them and saying they cant do it because if there are disruptions in my flights it would be difficult for them to handle.

She keeps asking me why I am so insistent on booking with them.

Has anyone heard of this??

Calchas Aug 4, 2016 4:28 pm


Originally Posted by SDandi (Post 27016834)
Get some sleep!

Sup is quoting one world tool where it says you must call qatar if first flight is on them and saying they cant do it because if there are disruptions in my flights it would be difficult for them to handle.

She keeps asking me why I am so insistent on booking with them.

Has anyone heard of this??

oneworld tool?

Is she booking this on RTW.oneworld.com ??

Can she not price it as a normal itinerary on her Amadeus terminal using the DONEx fare basis ...?


To be honest, if she doesn't want your money, it's probably not worth it. Forgive me as I don't quite remember who posted what, but have you already tried JL, AA, CX and BA?

SDandi Aug 4, 2016 4:36 pm


Originally Posted by Calchas (Post 27016879)
oneworld tool?

Is she booking this on RTW.oneworld.com ??

Can she not price it as a normal itinerary on her Amadeus terminal using the DONEx fare basis ...?


To be honest, if she doesn't want your money, it's probably not worth it. Forgive me as I don't quite remember who posted what, but have you already tried JL, AA, CX and BA?

That was her response when I read her the actual rule you posted (thank you!). I told her that was not in the rules but on the tool and that other airlines have no problem with it.

I have. There is talk that QF hasn't raised their fare yet so I was trying to lock that in.

If I am correct, I can make changes to my booking through AA RTW travel desk even though I book on QF?

SDandi Aug 4, 2016 5:37 pm

QF has come back and said they are still trying to figure out if they can ticket out of that region, but spoke to the fare department and the ticket will cost $11,300 USD.

I am very curious to here what they come back with for tombilske...

JonNYC Aug 4, 2016 6:39 pm

deleted

pbd456 Aug 4, 2016 10:27 pm


Originally Posted by SDandi (Post 27017149)
QF has come back and said they are still trying to figure out if they can ticket out of that region, but spoke to the fare department and the ticket will cost $11,300 USD.

I am very curious to here what they come back with for tombilske...

good luck.

pbd456 Aug 4, 2016 10:29 pm


Originally Posted by Calchas (Post 27016879)
oneworld tool?

Is she booking this on RTW.oneworld.com ??

Can she not price it as a normal itinerary on her Amadeus terminal using the DONEx fare basis ...?


To be honest, if she doesn't want your money, it's probably not worth it. Forgive me as I don't quite remember who posted what, but have you already tried JL, AA, CX and BA?

jl aa cx ba ib have adjusted the fare. the rest have not. i would imagine qf.is the best qualified to deal with rtw among the remaining airlines as australians like to travel.

pbd456 Aug 4, 2016 10:40 pm


Originally Posted by pbd456 (Post 27018096)
jl aa cx ba ib have adjusted the fare. the rest have not. i would imagine qf.is the best qualified to deal with rtw among the remaining airlines as australians like to travel.

ab have also adjusted the fare. it is interesting to see how long it takes for different airlines to adjust the fare for future reference

pandaperth Aug 4, 2016 11:25 pm

Well you have been busy while I've been sleeping

Sorry you're having so much trouble with QF. Being Aussie, I feel guilty by association!


Originally Posted by SDandi (Post 27016467)
Ticket 1: ex-mpm-doh-sin-dps-hkg-mnl-hkg-lax-jfk-tus-lax-lhr-cdg-doh-sez


Ticket 2: ex-mpm-doh-sin-nrt-san-lax-jfk-tus-san-phx-den-phx-san-lhr-cdg-doh-sez

With ticket 1, I originally had mnl-nrt-san instead of mnl-hkg-lax but none of the QF agents were able to find the JL flight.

Ticket 2 is definitely invalid - too many segments in North America, you are allowed a maximum of six there (four for the other continents)

For NRT-SAN feed the agent the actual flight number - JL66. If that still doesn't work then get the agent to look for the AA codeshare on that flight AA8480

Originally Posted by SDandi (Post 27016761)
And, she is asking why it is so important for me to book with Qantas??? And has asked for booking references for the people who were able to make a booking. This is so bizarre.

Back on hold for sup...

My ex-MPM DONE5 is ticketed by Qantas (through a travel agent, not with QF direct, but that shouldn't matter)
PM me if you need anything from me;)

Originally Posted by SDandi (Post 27017149)
QF has come back and said they are still trying to figure out if they can ticket out of that region, but spoke to the fare department and the ticket will cost $11,300 USD.

That number makes me think they are pricing it under the old rule

When travel originates in a country for which a specific local currency fares is published and the ticket is sold in
another country, the fare will be that published for the country of origin converted to the currency of the country of sale
at the bank selling rate. The resultant fare must not be lower than from the country of sale.
Exception: Not applicable when BOTH travel originates and sales are made within Europe
.
The words I've highlighted were removed in the version of the rules published on April 22nd
Stick at it. And good luck!

danger Aug 4, 2016 11:39 pm

Qantas has raised its fares.

pbd456 Aug 5, 2016 3:14 am


Originally Posted by danger (Post 27018278)
Qantas has raised its fares.

are u able.to book at the old fare?

tombilske Aug 5, 2016 3:24 am

So Qantas came back to me this morning and quoted me a price of $5,500 AUD, but with some incorrect flight dates for the first flights.

So I worked with an agent this morning to change the flights, and they went and repriced the ticket but came back and told me that it had gone up and they couldn't ticket it at that price anymore.

The lady on the phone I was dealing with was super helpful, probably the best customer service agent I have ever dealt with from an airline, and what ended up happening was they agreed to honour the original fair because they had quoted it to me this morning.

So with the new recruiting, I got a DONE5 ex-MPM for a final cost of $5,400AUD.

Taught me a lesson in ticket first, change later. But those dates really wouldn't have worked, specifically for the first flight.

I gave them my credit card details but I haven't yet been charged. Still fingers crossed until an eticket arrives in my inbox.

pbd456 Aug 5, 2016 3:27 am


Originally Posted by tombilske (Post 27018794)
So Qantas came back to me this morning and quoted me a price of $5,500 AUD, but with some incorrect flight dates for the first flights.

So I worked with an agent this morning to change the flights, and they went and repriced the ticket but came back and told me that it had gone up and they couldn't ticket it at that price anymore.

The lady on the phone I was dealing with was super helpful, probably the best customer service agent I have ever dealt with from an airline, and what ended up happening was they agreed to honour the original fair because they had quoted it to me this morning.

So with the new recruiting, I got a DONE5 ex-MPM for a final cost of $5,400AUD.

Taught me a lesson in ticket first, change later. But those dates really wouldn't have worked, specifically for the first flight.

I gave them my credit card details but I haven't yet been charged. Still fingers crossed until an eticket arrives in my inbox.

you are quite lucky, glad that it works out for you. i booked my second ticket
on july 20 mpm doh hkg jfk gru jnb . i m sure i wont fly that. and i did the booking in one hour, the fare was gone on cx the next day.

danger Aug 5, 2016 4:58 am


Originally Posted by pbd456 (Post 27018777)
are u able.to book at the old fare?

Yes. Qantas honoured their commitment to hold the AUD4,500 fare for me until midnight tonight. This is in contrast to American who upped the price while the itinerary was on hold.


Originally Posted by tombilske (Post 27018794)
So Qantas came back to me this morning and quoted me a price of $5,500 AUD, but with some incorrect flight dates for the first flights.

So I worked with an agent this morning to change the flights, and they went and repriced the ticket but came back and told me that it had gone up and they couldn't ticket it at that price anymore.

The lady on the phone I was dealing with was super helpful, probably the best customer service agent I have ever dealt with from an airline, and what ended up happening was they agreed to honour the original fair because they had quoted it to me this morning.

So with the new recruiting, I got a DONE5 ex-MPM for a final cost of $5,400AUD.

Taught me a lesson in ticket first, change later. But those dates really wouldn't have worked, specifically for the first flight.

I gave them my credit card details but I haven't yet been charged. Still fingers crossed until an eticket arrives in my inbox.

Quality Qantas. Well done.


All times are GMT -6. The time now is 10:11 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.