Thanks for the info. This worked perfectly.

Was on the phone for two hours as they repriced it, but the call dropped. Was worried about them being able to reach me to pay the $125 but ended up getting the reissued ticket srraight to my email about 12 hours later.

With the changes, the email said I had a $475 balance in my favor. They took $125 from that and returned the rest to the original payment form.

Pretty happy with the outcome.

Thanks for the update, and I'm glad it worked out for you.

I'm feeling a little foolish though, because when I said "you get no refund for the downgrade from 4 to 3 continents" I was thinking only of the difference between the 4-continent base fare and the 3-continent base fare. And I totally forgot about your entitlement to be refunded the taxes and surcharges for the flights you would no longer be taking. :o

If I stump up for a Skypeout call, can I get an English speaker for oneworld booking with their +81 number?

As far as I know, JAL still retains a US call center that is open at least during US office hours. It is in El Segundo and I once was calling from a coffee shop just a couple of blocks that the agent had been in a couple of hours earlier.

You should but I’ve always used the English language number.

I have used the USA 800 number 3 or 4 times. Hours per the website is 5-16 PST time. I have only called weekdays during that time. Calling as soon as they open is best, otherwise a wait of 20-30 minutes. Generally OK understanding English, some better than others. I had AA book and ticket the ex-TYO ticket, but AA and JL reservations did not always communicate well. Sometimes you have to have AA use the OW liason to have JL cooperate. I used the OW website to get the A class seat ex-TYO (AA never has that available) and then AA ticket. That's where some issues arise, but JL is only the first flight. And anytime JL touches the ticket, there is a 5000 yen ticket fee in addition to any other fees.

Good to know, thanks. If the AA RTW desk is proving to have less booking capability than other OW airlines, then the JL fee may be worthwhile.

Only JL 1st (A) inventory seems to be an issue. No problems with A class on other OW airlines and no problems with business (D) inventory.

Oh, there's nothing at all painful about ticketing with QF via the tool, it's pretty much instantaneous. It's once you go to make changes later you'll feel the pain.

Yes, there is an English language line, just check your Skype per minute fee and make sure you have plenty of credit as it's likely to be a long call. Sadly even inside Japan it's cheaper per minute to call from Skype or Viber than use my domestic mobile line.

so I ticketed. An hour later I got an automated email that they needed my passport data. Then about 48 hours later I got an email that my credit card data didn’t come through and I must call within 24 hours or lose my flight LOL.

Called the general Australia number and took about 25 min but the agent was reasonably decent and got it issued on the spot.

Only segments 15 and 16 likely to need reissuing in April, and that’s just going to be a date swap (QR JNB-DOH-CAI so hope it’s not too painful. Is a date change subject to the change fee?

Date changes do not have a fee, but they may tell you it costs $125 anyway. You might have to remind them and have them check the rules.

I found the phone agents to be pretty useless, you probably lucked out and got one in Australia. I was rarely that lucky, usually it was the Fiji call center and once South Africa, I ended up using their SNS team via Twitter Direct Message who seem competent, though at times slow (like 3 days one time).

I am planning to fly SEA-NRT as one of my segments and I have an option of booking it as a JL code or a AA codeshare. Shouldn't be a big difference in fees between those, right?

I have a DONE5 ex-CAI issued by QF that's supposed to depart in a couple days...and unfortunately due to a medical situation can't get to CAI in time. If I understand correctly, one option is to cancel which it says is 5% of the fare of EGP 145,000 or around US$235.

Change fee is only $125...and I plan to keep the routing the same so maybe there's no charge for that as long as I have all my dates sorted? What's my best option for getting through to QF in time to do this? Thanks!

Just phone QF and hope for the best. Some (new) QF phone agents are poorly trained. IIRC the only QF in agents physically in Australia are in Hobart and answer queries from QF top their status holders. Unlikely you will get those.

My understanding changing the first segment is different from changing later segments. May be a full re-ticket ~ re calculation.

Good luck!

that’s how most fares work, so probably the same here. At this point might as well cancel and rebook when I know my dates better. Frustrating because already paid AY for a seat too but I guess those are the breaks.

Last week I changed the dates on all 16 segments prior to the first flight. Moved the trip up a month. I did not change any of the ticketed points. Cost me $26. I was expecting $0 because the exchange rate moved in my favor after the original issue date. The ticket was issued by the always fabulous AA RTW desk.