Gate Agent was dressed like a Hooker
#31
Join Date: Mar 2004
Location: NW Platinum, SPG Platinum, HHonors Diamond.
Posts: 1,186
Originally Posted by seoulmanjr
Oh, puhleeeeeesse.
Is this the CO forum all of a sudden?
~Ben~
Is this the CO forum all of a sudden?~Ben~
Say it isn't so.....
#32
Original Poster




Join Date: Aug 2000
Location: RSW TPA FLL MIA
Programs: DL PM, SW, Hilton, , UAL PM, AA Gold-skeptic
Posts: 1,665
Originally Posted by Flaflyer
I'm confused. Are you upset becasue she looked like a hooker, or because she looked like a cheap hooker? Would it be OK if she looked like an expensive hooker? 

#33
Join Date: May 2004
Location: LAX
Programs: CO Platinum HHonors Diamond Avis President's Club
Posts: 2,312
Originally Posted by Flaflyer
Would it be OK if she looked like an expensive hooker? 

In other news, "Hooker Harnesses" for airplanes. I kid you not.
peace,
~Ben~
#34
Join Date: Mar 2006
Location: DTW
Programs: DL Silver Medallion
Posts: 613
Originally Posted by seoulmanjr
I've even had one say to me and another customer (sic) "What do you want from me? They pay us $8/hr now and I'm losing my house. Screw management."
#35
FlyerTalk Evangelist


Join Date: Jul 2005
Location: The Sunshine State
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Target Your Marketing
Originally Posted by seoulmanjr
I've noticed at DTW more than anywhere else that the level of service has dropped dramatically and the apathy of GAs has gone through the roof. I've even had one say to me and another customer (sic) "What do you want from me? They pay us $8/hr now and I'm losing my house. Screw management."
#36
Join Date: Sep 2002
Posts: 830
I think it is interesting that you think NW DOESN'T know. She has a supervisor and that supervisor has a supervisor. They all walk the concourse and they see her. Clearly NW doesn't have a problem with her appearance.
No one around here cares anymore. I almost hate going to work as I have to listen to people either complain or stress out about how they are going to afford to live anymore.
No one around here cares anymore. I almost hate going to work as I have to listen to people either complain or stress out about how they are going to afford to live anymore.
Last edited by headstrong; Apr 19, 2006 at 12:07 pm
#37
Join Date: Mar 2004
Location: MSY
Programs: NW Gold and now Delta Gold
Posts: 3,072
are we the fashion police?
I don't think we should complain to someone's employer about her hair and clothing and possibly get her in trouble on her job. Everybody can't be a fashion plate.
#38
Join Date: Jul 2005
Posts: 2,729
Personally, I could care less about what a Gate Agent was wearing as long as she did her job and provided me good customer service. Southwest employees wear shorts for that matter. FWIW, I don't care if all the NWA dressed as hookers.
#39




Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,258
Originally Posted by peachfront
I don't think we should complain to someone's employer about her hair and clothing and possibly get her in trouble on her job. Everybody can't be a fashion plate.
I can't be everywhere my employees are so I appreciate it when a customer lets me know that there's an issue with an employee. It gives me a chance to follow up and find out what's going on.
#40
Join Date: Dec 2001
Location: Spencer Iowa USA
Programs: Long Live NWA Silver Elite,Delta Silver Medallion
Posts: 604
Without seeing what the woman looked like, it would be inappropriate for me to judge...so I won't.
If you felt she was inappropriately dressed, I'd certainly have emailed NWA. But I personally don't think this was the appropriate forum. Nothing was accomplished, and if anything, NWA may end up thinking "just another whinney Elite..why should we listen?"
While how one looks is important, did she provide timely, professional service? If she did, the email could be "so and so did provide a high level of service. I was a bit concerned about her appearance..".
Most of the time the people I meet at NWA are professional, hardworking and a credit to NWA. Unless they have hygine problems etc, my test is the same as that great thinker of the 21st century, Larry the Cable Guy, who exclaims with passion "Get eeeeeeeeeerrrrrrrrrrrrrrrrrrr done." That's what it ultimately comes down to.
I only hope the OP isn't dependent upon her in a emergency situation sometime.
If you felt she was inappropriately dressed, I'd certainly have emailed NWA. But I personally don't think this was the appropriate forum. Nothing was accomplished, and if anything, NWA may end up thinking "just another whinney Elite..why should we listen?"
While how one looks is important, did she provide timely, professional service? If she did, the email could be "so and so did provide a high level of service. I was a bit concerned about her appearance..".
Most of the time the people I meet at NWA are professional, hardworking and a credit to NWA. Unless they have hygine problems etc, my test is the same as that great thinker of the 21st century, Larry the Cable Guy, who exclaims with passion "Get eeeeeeeeeerrrrrrrrrrrrrrrrrrr done." That's what it ultimately comes down to.
I only hope the OP isn't dependent upon her in a emergency situation sometime.
#41
Join Date: Dec 2005
Location: Detroit, MI
Programs: NW Gold, HHonors Diamond
Posts: 43
I personally think it's kind of creepy that you took her picture. Aren't you a frequent flier? Wouldn't "your word" be enough in a letter? Why do you have to take pictures of employees? We get your point. But the fact that you now have her picture and can do God-knows-what with it (photoshop, leering, whatever. No offense intended - I just don't know you, and what you would do with this picture.) creeps me out. I'd say definitely write a letter about your dissatisfaction with this person, but delete the picture, and unless you are some kind of highly paid NWA spy, lose the camera. Would YOU want some stranger taking your picture at work unawares??
#42




Join Date: May 2002
Location: Cows in Berkeley?....Moooo!
Programs: Fly Amtrak, Go Greyhound! I'm often wrong but always sincere.
Posts: 7,123
Quite a variety of interesting responses to this thread. IMHO, if the poster was put off by the employees appearance, he should provide comment to NW Management who then decides if they concur or not, and if they do, will handle however they feel appropriate. Simple as that.
#43
Original Poster




Join Date: Aug 2000
Location: RSW TPA FLL MIA
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Posts: 1,665
Originally Posted by carttart
I personally think it's kind of creepy that you took her picture. Aren't you a frequent flier? Wouldn't "your word" be enough in a letter? Why do you have to take pictures of employees? We get your point. But the fact that you now have her picture and can do God-knows-what with it (photoshop, leering, whatever. No offense intended - I just don't know you, and what you would do with this picture.) creeps me out. I'd say definitely write a letter about your dissatisfaction with this person, but delete the picture, and unless you are some kind of highly paid NWA spy, lose the camera. Would YOU want some stranger taking your picture at work unawares??
#44




Join Date: Jan 2005
Posts: 8,884
Originally Posted by rrz518
A picture is worth 1000 words. It's a public place, and if I want to take a picture I will. Simple as that. I think that a photo would be most helpful to NWA, esp. if they have the follow through skills to actually do something about this person.....If I were a "highly paid" member of NWA management, I'd be absolutely furious to see this ridiculously attired "clown" standing in my state-of-the-art, world class "World Gateway " making my company look absolutely atrocious.
This...this is just petty over-reaction, IMO, and isn't doing any good other than causing a few laughs on an Internet bulletin board.
#45


Join Date: Mar 2000
Location: NH
Posts: 5,725
Originally Posted by heasdstrong
I think it is interesting that you think NW DOESN'T know. She has a supervisor and that supervisor has a supervisor. They all walk the concourse and they see her. Clearly NW doesn't have a problem with her appearance.
No one around here cares anymore. I almost hate going to work as I have to listen to people either complain or stress out about how they are going to afford to live anymore.
No one around here cares anymore. I almost hate going to work as I have to listen to people either complain or stress out about how they are going to afford to live anymore.

I used to work for a newspaper and one department had a woman working there who wore leotard tops with her chest hanging out, and her hair tied up in a bow like Madonna (it was some years ago, and Madonna was into that "like a virgin" stage).
Anyway, my department was next to theirs, and we were addressing the appropriateness of our own employees' clothing. A couple of our employees asked how come they had to dress in a businesslike manner and that other employee didn't.
I told her that I couldn't determine what another manager did or did not do (no matter what I thought personally). But I could set the standards in my department. I also said that I knew our employees felt more professional as a result.
The other manager was a guy and just didn't know how to approach a female employee and say, "your boobs shouldn't be hanging out".
I think this is what's going on with this gate agent... a manager with no courage.
Go ahead and send the letter and the photo to mgmt.
Rita

