Originally Posted by heasdstrong
I think it is interesting that you think NW DOESN'T know. She has a supervisor and that supervisor has a supervisor. They all walk the concourse and they see her. Clearly NW doesn't have a problem with her appearance.
No one around here cares anymore. I almost hate going to work as I have to listen to people either complain or stress out about how they are going to afford to live anymore.

Heasdstrong, I disagree. I think the supervisor knows and is afraid to make a problem out of it.
I used to work for a newspaper and one department had a woman working there who wore leotard tops with her chest hanging out, and her hair tied up in a bow like Madonna (it was some years ago, and Madonna was into that "like a virgin" stage).
Anyway, my department was next to theirs, and we were addressing the appropriateness of our own employees' clothing. A couple of our employees asked how come they had to dress in a businesslike manner and that other employee didn't.
I told her that I couldn't determine what another manager did or did not do (no matter what I thought personally). But I could set the standards in my department. I also said that I knew our employees felt more professional as a result.
The other manager was a guy and just didn't know how to approach a female employee and say, "your boobs shouldn't be hanging out".
I think this is what's going on with this gate agent... a manager with no courage.
Go ahead and send the letter and the photo to mgmt.
Rita