21,000 onepass for checking account
#1831
Suspended
Join Date: May 2010
Posts: 2,998
11/10/2010 Chase Checking Bonus 10,000
11/10/2010 Continental Debit Bonus 12,500
12/17/2010 Chase Debit Card Enrollment Bonus Miles 2,500
Yet none of my business checking miles have shown up yet. Did confirm it via secure msg but still waiting
#1833
Join Date: Feb 2005
Location: PHF,ORF
Programs: AA Gold, MR Plat
Posts: 467
I signed up online for this using a coupon code from the link on Frugal Travel Guy's blog. I was never given an option to request the continental debit card and have just received a regular chase debit card in the mail. Any ideas on how to get the continental debit card and the additional 15k miles that come with it?
#1834
Join Date: Jul 2010
Location: BUF/YYZ
Programs: UA, CO, AA
Posts: 328
I signed up online for this using a coupon code from the link on Frugal Travel Guy's blog. I was never given an option to request the continental debit card and have just received a regular chase debit card in the mail. Any ideas on how to get the continental debit card and the additional 15k miles that come with it?
#1835
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,343
I signed up online for this using a coupon code from the link on Frugal Travel Guy's blog. I was never given an option to request the continental debit card and have just received a regular chase debit card in the mail. Any ideas on how to get the continental debit card and the additional 15k miles that come with it?
For all folks who opened their accounts online, they would get TWO tracking forms - one for the 10K opening bonus, one for the 15K ordering the CO debit card.
Dont know why you do not go to CO OnePass page and DIRECTLY access the most current links right there on CO website, instead of using a link on 3rd party site that may or may NOT get updated.
Good Luck in calling the customer service at the number on the back of your card. Or better, to a branch to try fixing this if you have access to a branch.
#1836
Join Date: Feb 2005
Location: PHF,ORF
Programs: AA Gold, MR Plat
Posts: 467
Dont know why you do not go to CO OnePass page and DIRECTLY access the most current links right there on CO website, instead of using a link on 3rd party site that may or may NOT get updated.
Good Luck in calling the customer service at the number on the back of your card. Or better, to a branch to try fixing this if you have access to a branch.
#1837
Join Date: Sep 2010
Posts: 28
I ran into the same problem (signed up online using the coupon I got through continental.com, saw no option to select CO debit card nor 15k). I called the next morning and spoke to a rep who said that she would cancel my normal debit card order and send me the CO card and that I would get the 15k miles. Only going on her word for now, but I will hope for the best. I do see on my online account that the CO Rewards debit card is listed. Still haven't gotten anything in the mail except for a letter from Chase begging me to sign up for overdraft protection... :/
#1838
FlyerTalk Evangelist




Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,656
I ran into the same problem (signed up online using the coupon I got through continental.com, saw no option to select CO debit card nor 15k). I called the next morning and spoke to a rep who said that she would cancel my normal debit card order and send me the CO card and that I would get the 15k miles. Only going on her word for now, but I will hope for the best. I do see on my online account that the CO Rewards debit card is listed. Still haven't gotten anything in the mail except for a letter from Chase begging me to sign up for overdraft protection... :/
#1839
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,343
Don't know what a "tracking form" is. There was a confirmation after I opened the account for the 10k bonus, but no mention of the 15k. As I said in the first post the online process never gave me an option to choose the continental debit card vs. normal debit card. I would have thought since I signed up through a CO link that it would automatically give me the CO debit card. For others that signed up previously, was there an option during the online process, or was it just automatic?
In the pages upthread, there is a specific 800 number mentioned multiple times when people do not see their bonuses, this is THE phone number to call. All else, would not help you to resolve any hiccups because other depts seeem to have no clue on how this works.
It would be to your own benefit to spend some time read back the posts upthread.
#1842




Join Date: Apr 2006
Location: CMH
Posts: 891
You can spend some time to read back some pages to see what others experiences are. Go back to the period of Sept - Oct when the offers were supposedly to expire, there were enough posts about making sure to have TWO confirmations whether online or at the branch - because the bonuses are structured in TWO portions each tied to a different task.
#1843
Join Date: Feb 2005
Location: PHF,ORF
Programs: AA Gold, MR Plat
Posts: 467
Thank you, I will hunt for the specific 800 number.
#1844
Join Date: Feb 2005
Location: PHF,ORF
Programs: AA Gold, MR Plat
Posts: 467
I ran into the same problem (signed up online using the coupon I got through continental.com, saw no option to select CO debit card nor 15k). I called the next morning and spoke to a rep who said that she would cancel my normal debit card order and send me the CO card and that I would get the 15k miles. Only going on her word for now, but I will hope for the best. I do see on my online account that the CO Rewards debit card is listed. Still haven't gotten anything in the mail except for a letter from Chase begging me to sign up for overdraft protection... :/
#1845




Join Date: Dec 2005
Location: NYC
Programs: SPG, AA, BA, CO, UA, US, B6, DL, Amex MR, HH
Posts: 1,010
Yes - opened a personal account earlier this year (Jan or Feb, I think), and then another in October. Got the full 25k for the first account, and only 15k for the second. I was thinking about calling up and asking about the remaining 10k, but figured that might be pushing my luck as I probably wasn't supposed to get the second 15k either.




