Originally Posted by
Happy
You would most likely out of the luck now with this being an afterthought.
For all folks who opened their accounts online, they would get TWO tracking forms - one for the 10K opening bonus, one for the 15K ordering the CO debit card.
Don't know what a "tracking form" is. There was a confirmation after I opened the account for the 10k bonus, but no mention of the 15k. As I said in the first post the online process never gave me an option to choose the continental debit card vs. normal debit card. I would have thought since I signed up through a CO link that it would automatically give me the CO debit card. For others that signed up previously, was there an option during the online process, or was it just automatic?
Dont know why you do not go to CO OnePass page and DIRECTLY access the most current links right there on CO website, instead of using a link on 3rd party site that may or may NOT get updated.
FYI, linking from the CO site takes me to the EXACT same page as the FTG blog link.
Good Luck in calling the customer service at the number on the back of your card. Or better, to a branch to try fixing this if you have access to a branch.
Would love to go to an actual branch and talk to a real person, but none exist anywhere near me, hence the online signup. I called in to request the card and spoke with someone in India. I now have a CO debit card coming to me, but figure I will have an uphill battle to get the 15k.