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Old May 13, 2013, 10:15 pm
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Old Feb 9, 2017, 9:14 pm
  #3781  
 
Join Date: Feb 2010
Location: YVR
Posts: 1,465
I had Alaska card that I cancelled a couple of months ago, and got the 2% cash back mbna card instead. Both cards had been showing up in my online account until about a couple of weeks ago, when I suddenly could not log in any more. I called, they fixed something, now I can log in fine, but only the current active 2% cash back card is showing in my profile. Alaska card is no longer showing there.

My plan is to reapply for the Alaska card about 3 months after cancelling. Will they approve it if I currently have another active mbna card (non-Alaska)?
echino is offline  
Old Feb 9, 2017, 9:39 pm
  #3782  
 
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
Originally Posted by echino
I had Alaska card that I cancelled a couple of months ago, and got the 2% cash back mbna card instead. Both cards had been showing up in my online account until about a couple of weeks ago, when I suddenly could not log in any more. I called, they fixed something, now I can log in fine, but only the current active 2% cash back card is showing in my profile. Alaska card is no longer showing there.

My plan is to reapply for the Alaska card about 3 months after cancelling. Will they approve it if I currently have another active mbna card (non-Alaska)?
I am having trouble logging into my MBNA online account too. When I spoke to tech support they said they are having a system wide issue with the online login. Hope it is resolved soon.
pointshogger is offline  
Old Feb 9, 2017, 11:18 pm
  #3783  
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Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,033
Originally Posted by pointshogger
I am having trouble logging into my MBNA online account too. When I spoke to tech support they said they are having a system wide issue with the online login. Hope it is resolved soon.
Yes, I've tried every day since Saturday to log in. It's quite the issue they're having.
jerry305 is offline  
Old Feb 9, 2017, 11:30 pm
  #3784  
 
Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,408
Guys, as I mentioned in my post, just call MBNA's online banking support and mention that you've heard that cancelled cards at the online page is the issue and they should be able to fix it for you. If that's your case, I mean.
JJonahJ is offline  
Old Feb 10, 2017, 6:47 am
  #3785  
 
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
Originally Posted by JJonahJ
Guys, as I mentioned in my post, just call MBNA's online banking support and mention that you've heard that cancelled cards at the online page is the issue and they should be able to fix it for you. If that's your case, I mean.
Mine is an active card. Glad there's a fix for cancelled cards at least.
pointshogger is offline  
Old Feb 10, 2017, 9:46 am
  #3786  
Original Poster
 
Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,033
Originally Posted by JJonahJ
And furthermore: "You have...hmm, let me see....<counting, counting, counting...> 13 closed card accounts!". And I said "Ooopsies!".

JJJ, the Muttley-Lover
Ah. I didn't realize that having one cancelled card in my profile would be causing the login problem. I have 12 less cancelled cards in my profile than you did.

jerry305 is offline  
Old Feb 10, 2017, 3:01 pm
  #3787  
 
Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,408
Originally Posted by jerry305
I have 12 less cancelled cards in my profile than you did.
Jerry, kick off those sandals and put some running shoes on!
JJonahJ is offline  
Old Feb 10, 2017, 3:08 pm
  #3788  
 
Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,408
Originally Posted by echino
I had Alaska card that I cancelled a couple of months ago, and got the 2% cash back mbna card instead. Both cards had been showing up in my online account until about a couple of weeks ago, when I suddenly could not log in any more. I called, they fixed something, now I can log in fine, but only the current active 2% cash back card is showing in my profile. Alaska card is no longer showing there.

My plan is to reapply for the Alaska card about 3 months after cancelling. Will they approve it if I currently have another active mbna card (non-Alaska)?
Should be no problem. Even better, actually. MBNA had been delaying our card applications because of the duplicate concurrent/active cards in our files, so they decided to shut down our older cards, before continuing with the process. Now we are cancelling our cards ahead of time, before applying for that same card product, so that they don't do it for us on our behalf.
JJonahJ is offline  
Old Feb 10, 2017, 6:19 pm
  #3789  
 
Join Date: Sep 2012
Location: YVR
Posts: 1,847
I had them shut down my profile because of the cancelled cards still sitting there. I created a new one when I got my new AS MC.
pokee is offline  
Old Feb 13, 2017, 7:01 pm
  #3790  
 
Join Date: Apr 2011
Location: YEG
Posts: 3,717
My sister canceles her rbc westjet mastercard not knowing she would lose her unused 99$ companion flight. She now needs one, what is the chance of opening a new account 2 montha later? Will she get her westjet dollars and companion voucher? The card has an up front annual fee so as long as shes paying that she should be fine I would think?

Any experience with this or any other rbc mastercard?
hearna is offline  
Old Feb 13, 2017, 10:20 pm
  #3791  
Original Poster
 
Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,033
Originally Posted by hearna
My sister canceles her rbc westjet mastercard not knowing she would lose her unused 99$ companion flight. She now needs one, what is the chance of opening a new account 2 montha later? Will she get her westjet dollars and companion voucher? The card has an up front annual fee so as long as shes paying that she should be fine I would think?

Any experience with this or any other rbc mastercard?
Alternative:
You could apply for the card yourself, and buy the ticket and companion fare through your card.
jerry305 is offline  
Old Feb 13, 2017, 11:42 pm
  #3792  
 
Join Date: Apr 2011
Location: YEG
Posts: 3,717
Originally Posted by jerry305
Alternative:
You could apply for the card yourself, and buy the ticket and companion fare through your card.
Believe for that to work one of the pax has to be the card or voucher holder.
hearna is offline  
Old Feb 14, 2017, 7:01 pm
  #3793  
 
Join Date: Dec 2014
Location: Canada
Posts: 822
Originally Posted by hearna
My sister canceles her rbc westjet mastercard not knowing she would lose her unused 99$ companion flight. She now needs one, what is the chance of opening a new account 2 montha later? Will she get her westjet dollars and companion voucher? The card has an up front annual fee so as long as shes paying that she should be fine I would think?

Any experience with this or any other rbc mastercard?
If she can get approved thru an online application,then she would also get the $250 welcome wj dollars,as well as new companion ticket voucher.If she is not immediately approved and has to call....then the old account may be reopened and she would have to wait for the next year's companion voucher.
jubberly is offline  
Old Feb 14, 2017, 7:07 pm
  #3794  
 
Join Date: Dec 2014
Location: Canada
Posts: 822
Originally Posted by hearna
Believe for that to work one of the pax has to be the card or voucher holder.
A pax has to be the cardholder.The pax for the voucher has to be booked on the same flight as the c/h.
jubberly is offline  
Old Feb 14, 2017, 11:15 pm
  #3795  
Original Poster
 
Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,033
Originally Posted by hearna
Believe for that to work one of the pax has to be the card or voucher holder.
Originally Posted by jubberly
A pax has to be the cardholder.The pax for the voucher has to be booked on the same flight as the c/h.
Sorry. Thank you for correcting me.
jerry305 is offline  


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