I traded Skymiles for OnePass miles on August 29....they immediately charged my CC and deducted the points from my Delta account......but they still haven't shown up on my CO account.....several live on-line chats resulted in "give us another week" answer......

I'm waiting for some AK miles that I traded for CO miles on 08/30/2010. I had a similar transfer go through right when the site changed, it took forever for that trade also.

The site was down for a few days when they did the upgrade/downgrade - to me that indicates how poor they are - modern companies can upgrade their websites overnight just fine...

I've been trying to make a swap for the US Airways Grand Slam promotion.

Points.com displays errors for the following programs, which all used to work at the old site. Is anyone able to make swaps with these programs?

• Distincia: XXX is not a valid DISTINCIA membership or account number
• MySmartRewards: Invalid XML
• Phonehog: System Error
• Starbucks: System Error
• Juremiah: There was a connection problem updating your balance.

I already double-checked everything on both ends. A week ago points.com told me they're fixing problems and to try again later, but I've seen no change.

Guys, you gotta be joking. They can't make their site operational, can't get some balances right, and you want to TRADE? Good luck with that. I visit this site every other week now just to remind myself how pathetic they have become. This is another reminder that some things are better be left the way they are. Instead they took down a very good website and instead of making just a few tweaks substituted it with a complete garbage.

I have to admit I have never seen a website implode as badly as Points.com

Its absolutely worthless now.

I merely want to swap 1 mile between 2 of my own programs in order to complete an external promotion.

I finally received a customer service response to two of my three "trades" I mentioned previously in this thread. One was canceled because of credit card issues -- probably the same credit card issues I outlined previously (of course, I did call and check (again) with my credit card company and nothing is wrong with my account or the card). The second trade was not completed "due unforeseen issues with the Posters account. Please feel free to come back and post/accept another trade." Well that's not likely to happen anytime soon. And, of course, the third trade -- the one that disappeared -- has yet to be even addressed. It's just no longer and apparently trades with which I have a confirmation code for and a print out for exist solely in my imagination...

In addition, Points.com is SERIOUSLY harming others who are ignorant of the fact that they can't just trade any airline miles for another airline miles. It's a huge disservice, especially to JetBlue clients (and JetBlue themselves) -- as they've introduced trades with them and I can't imagine their customers experience are any better. Sad, sad, sad...

Old Points had that idiotic policy that they would block your credit card if you made more then 3 trades in a month. I lost a very favorable trade once because of that.

I find this Point.com explanation hard to believe - for the two trades I've been involved with Points.com has charged my credit card weeks in advance of the trade being completed. Honestly a review of my credit card bill is the first alert that a trade is in process.

What has gone through for me this summer is two postings (that I put up) for I get 15k Alaska Airlines for 10K Continental.

I'm one of the posters of those random crap trades - none of the really bad offers have gone through but I leave it up just incase someone sees my offer as worthwhile. I feel I never know when someone will have some miles they feel are worthless and want to trade them away. For example if I still had my 1,500 US Airways miles I'd probably happily trade them for 500 AK miles (3:1 ratio).


Edit - also the fees to trade still seem rather high, so I feel the out of pocket cost to me is more bearable when the trade is uneven. And a final note - the trades are not quick so make sure you plan way ahead, this is not good for last minute top-ups...

I had about 10 trades in the past. I had 5K CO for 15K AA, 14K AA and 15K DL. I could only do two of AA per year because of the AA restrictions. I also had some 2K CO or 2K DL for 9K PCR. So, I guess I also one of those crappy traders

I've been waiting since August 29 for a trade to be completed on points.com.....it's beginning to look like I am out 8000 skymiles and 80 bucks...........anybody else using points.com and what was the outcome?

Are you saying you completed a trade, points.com deducted the miles and charge your credit card but didn't transfer the miles from the other party?
I have only one data point but I did a trade it went through just fine.

Yes, that's correct......under the get & move tab....I have had numerous on-line chats with them, and I keep getting "wait another week".....

When did you complete your trade?

about 3 weeks ago