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Old Aug 12, 2010 | 6:52 am
  #16  
 
Join Date: Oct 2009
Location: NYC
Programs: AA EXP, IHG PL, SPG G, MR G, HH G, CC G, AMEX PL
Posts: 1,465
I spoke to them, sent them messages. All I got was "we are working on fixing bugs". The problem is, this new site is one huge bug of itself! You can't find anything, layout is terrible, there is no way to sort programs in any meaningful order, can't copy info from the programs (like FF numbers, for example) to paste elsewhere, trades are displayed in an idiotic way. They erased all previous trade history! There's a problem with AmEx MR program, I can't register Finnair. When I complained about Finnair issue they told me that this was Finnair's problem. Well, I have no problem with Finair site. Then, there is no button to update balances. Even the new color theme is horrible. There isn't any one good thing about this new site aside from extended number of programs. But did they have to butcher a perfectly working site just to add a few more partners? Oh, after I posted a couple of nasty comments about there new site on the "earn opportunities" board I got banned from posting there. I'm afraid the days of my trades on Points.com are over now. It was a very good site once.
foxberg is offline  
Old Aug 12, 2010 | 10:45 am
  #17  
15 Years on Site
 
Join Date: Jul 2009
Location: LNK
Programs: US,PC
Posts: 745
Foxy!! what you doing!! PCR total is going off the roof . They need lifetime millionaire status for guys like you.
dracs is offline  
Old Aug 12, 2010 | 11:07 am
  #18  
 
Join Date: Oct 2009
Location: NYC
Programs: AA EXP, IHG PL, SPG G, MR G, HH G, CC G, AMEX PL
Posts: 1,465
Originally Posted by dracs
Foxy!! what you doing!! PCR total is going off the roof . They need lifetime millionaire status for guys like you.
That would be nice I wish MCR had AA vouchers. Then I would definitely hit LT GLD at least.

Back to the topic, I just rediscovered Award Wallet site. To my surprise I was already registered there, I just forgotten about it. That is by far better then Points. If they offer find a way to offer mile purchases and trade Points will go bye-bye.
foxberg is offline  
Old Aug 12, 2010 | 12:59 pm
  #19  
15 Years on Site
 
Join Date: Dec 2009
Location: ICT
Programs: AA ExP
Posts: 1,860
Originally Posted by foxberg
That would be nice I wish MCR had AA vouchers. Then I would definitely hit LT GLD at least.

Back to the topic, I just rediscovered Award Wallet site. To my surprise I was already registered there, I just forgotten about it. That is by far better then Points. If they offer find a way to offer mile purchases and trade Points will go bye-bye.
AwardWallet is SO the way to go! I love it! I've centralized my whole family's (7 people) FFNs under one login and I'm able to see each of their 5-8 FFN balances under one login and have one-click login access to each site to redeem the miles. If anyone would like to boost me to a free pro account, PM me for an invite.
HansGolden is offline  
Old Aug 12, 2010 | 1:21 pm
  #20  
 
Join Date: Oct 2009
Location: NYC
Programs: AA EXP, IHG PL, SPG G, MR G, HH G, CC G, AMEX PL
Posts: 1,465
Originally Posted by HansGolden
AwardWallet is SO the way to go! I love it! I've centralized my whole family's (7 people) FFNs under one login and I'm able to see each of their 5-8 FFN balances under one login and have one-click login access to each site to redeem the miles. If anyone would like to boost me to a free pro account, PM me for an invite.
I just signed up to Pro for $1.00. I honestly see no difference at all except that now I can see all the expiration dates.

***EDIT*** I take it back. Just got an email from AW telling me to move the mouse over a plus sign next to the program. It shows all the program activity now! Well worth the buck!

Last edited by foxberg; Aug 12, 2010 at 1:39 pm
foxberg is offline  
Old Aug 22, 2010 | 1:51 am
  #21  
 
Join Date: Feb 2006
Location: Los Angeles
Programs: AS, UA, SPG
Posts: 55
CC Issues

I know the credit card issue was discussed with regards to American Express, but they've now flagged a VISA I used as "declined" -- even though, of course, I call the bank, everything is okay, I'm able to use elsewhere without a problem. Egads. Between the AMEX security code issue (I can't use my SPG AMEX) and the VISA card issue (anyone else get a card declined for no reason?), I can't take advantage of the two trades I see, that I want -- that I've been able to find in the MESSY interface. You can really tell the beta testers were NOT frequent fliers...sad. As someone predicted in the thread, I worry it's going to kill the site. Doesn't anyone read about web usability anymore?
bobinla is offline  
Old Aug 22, 2010 | 7:23 am
  #22  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2007
Location: Arlington, VA
Programs: Any program with a credit card, or good prices.
Posts: 438
Originally Posted by bobinla;
Between the AMEX security code issue (I can't use my SPG AMEX) and the VISA card issue (anyone else get a card declined for no reason?) ?
Yes, I tried to set up a trade request with my SPG card and the verification code would not take.

I think they will try to get the site to work better since they want to make money with the trades.
iolairemcfadden is offline  
Old Aug 22, 2010 | 10:16 am
  #23  
 
Join Date: Apr 2010
Location: SoCal
Programs: Free Agent
Posts: 232
They need to turn on the old site. Trash the new site and start over from scratch. I personally would like to see Award Wallet get into the trading game.
Jim055 is offline  
Old Aug 22, 2010 | 11:05 am
  #24  
500k
30 Countries Visited
60 Nights
20 Years on Site
 
Join Date: Jan 2004
Location: MSP
Programs: AA Plat Pto, IHG Plat, HH Gold, Hyatt Globalist
Posts: 2,593
What types of trades are you doing on the GPX? I looked over the list and all the trades seem to be 2 points for 1 "inferior" point plus an amount of cash nearly equal to the purchase price for the inferior points. The only use I could see would be to propose one of these poor value trades and hope for someone with more money than brains to take it.
Exiled in Express is offline  
Old Aug 29, 2010 | 1:17 am
  #25  
 
Join Date: May 2010
Programs: AA, UA
Posts: 210
Points.com down COMPLETELY

As I am typing this right now the whole site is "revamping". They really need to get the old site back to prevent further loss of customer confidence and credibility.

I used GPX to transform orphans into giants eg a few Ks DL + a few Ks CO = 10K+ AA!

Originally Posted by Exiled in Express
What types of trades are you doing on the GPX? I looked over the list and all the trades seem to be 2 points for 1 "inferior" point plus an amount of cash nearly equal to the purchase price for the inferior points. The only use I could see would be to propose one of these poor value trades and hope for someone with more money than brains to take it.
zilliontw is offline  
Old Aug 29, 2010 | 6:46 am
  #26  
10 Countries Visited
20 Nights
500k
All eyes on you!
 
Join Date: Jun 2001
Location: West Michigan
Programs: DL, UA, AA, (airline status-free leisure traveler), Hilton Gold
Posts: 1,971
No more Hotspex exchange

I wish that Points.com and Hotspex would not have ended their relationship. Laundering a few Hotspex points was a great way for me to keep a couple of my airline account balances active.
loomis is offline  
Old Sep 9, 2010 | 9:11 am
  #27  
 
Join Date: Apr 2010
Posts: 185
Points.com

Has anyone successfully completed a trade on points.com lately? How quickly were you able to do so?
sdtumbleweed is offline  
Old Sep 9, 2010 | 9:12 am
  #28  
20 Countries Visited30 Countries Visited40 Countries Visited15 Years on Site
 
Join Date: Sep 2009
Programs: *G, SPG, OW Sapphire
Posts: 2,568
Originally Posted by sdtumbleweed
Has anyone successfully completed a trade on points.com lately? How quickly were you able to do so?
Did it on 9/1 from USAIR to MM and back for the Grand Slam...both were instant.
johndeere19 is offline  
Old Sep 9, 2010 | 9:24 am
  #29  
 
Join Date: Apr 2010
Posts: 185
I've got a trade pending on "get & move". It's been 10 days now, and still pending.....
sdtumbleweed is offline  
Old Sep 11, 2010 | 1:24 am
  #30  
 
Join Date: Feb 2006
Location: Los Angeles
Programs: AS, UA, SPG
Posts: 55
Now there are missing trades...

I was able to run around the system using a new credit card each time (though if you try and use it a second time, it won't take and will be flagged as declined), and placed (on separate days) two different trades. One on August 26 that in the "account history" section is still shown as "pending" -- no action has occurred -- and another one on Sept 1st that has now completely disappeared (and YES I am sure I placed the trade -- I received a confirmation # which I promptly printed out). And both of these trades were for different accounts. And a third trade -- one that I posted early on (early August-ish) -- was accepted by someone early Sept and that too is still "pending", even though it's beyond the promised 72 hours for a trade to be finalized. And I even saw a post in their "exchange" board that says "DO NOT USE THE TRADE FUNCTION ON POINTS.COM -- IT DOES WORK" -- which, I now know. Great...my advice: until they go back to their old system or PROVE they've fixed their new one, don't do trades (though, for some reason, I have had no problem with their exchange function).
bobinla is offline  


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