I'm currently an ex-pat (in Europe) that is trying to consolidate or empty my miles and points balances.

I honestly had little need for the 25k AA miles in my balance, since virtually all my travel is business-related. I thought about using the points for something else, but couldn't think of anything.

To make a long story short, I was willing to convert my 25k AA miles into $108 Amazon Gift Card. The website says that they will send a gift card (or gift card information) to the address you list on file.

(Of course, after I clicked 'submit' to complete the online procedure, I started googling about points.com and was willing to see my 25k miles disappear, with nothing in return.)

To my surprise, exactly 3 days after completing the online process, I received the gift card code in the mail!

So although I know that there are some horror stories, here is one success story. Found below is a screen shot of the gift card code email.

-cmhsieh54

https://docs.google.com/open?id=0B-I...Xl5cjZxU1dlSzg

yes you got the GC because you over paid for it. That's why they so eagerly sent it! I know you had no other current use for teh 25k AA miles and you wished to convert them to the gift card but as you may or should be aware they were worth a lot more than $108. Points.com jumps at the chance to take advantage of people in your exact situation so next time please at least try to see if someone can use the miles. [...] But glad it worked for you the way you set out for it to. You may have had no choice, no time to deal with it, or other, so what's important is that you got what you required.

Too bad. I'm sure you'd have gotten a much better offer in CC.

Glad you are happy with your transaction. I'm surprised you didn't want to use your points for upgrades on your business flights, but maybe your company books you into the highest cabin anyway?

Points.com recently had an error in their exchange rate between AGR and Asia Miles. When I tried to exchange my existing 10K AGR on points.com, the exchange ration showed up as 63750 Asia Miles for 10k AGR.
So, I immediately bought another 10k AGR with the current 30% bonus for $275. Upped my total AGR to 23000 and exchanged for 148K Asia Miles.

Essentially, for $275, I got back ~82k asia miles.

I thought this was a normal ratio of exchange between AGR and Asia Miles. However, points.com corrected the error this morning. Someone made a mistake of putting an extra zero at the end of the number of asia miles.

Good luck

Be very wary of doing business with points.com as they can request that your FF account be closed with the airline if you dispute a transaction with your CC provider.

I'm a supporter of points.com for trading with other members � as long as the ratio is in your favor.

In this case I think you�re not going to be able to do much. Best case is you might be able to ask that the trade be reversed since points.com made an error. Give how terrible people say they are I'd assume that you never will get the miss-printed value...

Can't believe I missed this!

I'd like to echo this as well. Nearly happened to me.

Any one else have trouble logging into points.com?

I set up accounts for family members and was able to log in for them initially right without any issue soon after setting up the account, but now I am unable to do so. The password isn't the issue.

But when I try to get the password reset and type in the verification code, it keeps giving me the following error message
Which is silly, since the email addresses have the original welcome email from points.com. Also, if I try to register again with that same email, it can see that the email address in question is already associated with a points.com account.

The odd thing is my own account has no issues.

Just a thought did you respond back from those new account email accounts confirming setting the new account up? l Can't recall but perhaps they require a response, anyway just a thought. Good luck

I am challenging Points.com on their assertion that they canceled the Amtrak-Asia Miles conversions because of the erroneous rate.

There was no "standard" rate to begin with. Amtrak was the new partner and the rate was there from Day 1. Points.com canceled my first conversion on Dec 10 then they put the same conversion rate back on again, and I did the second conversion of the same # of Amtrak points to CX, at the same rate on Dec 16. A week later they canceled that.

I just filed a complaint with them. If they don't honour the conversion I am going to contact Ontario and the federal consumer protection agencies.

If they don't like the rate, fix it and don't let it happen again. It did and why users, who agreed to supposedly "final" and "non-cancelable" conversions, have to accept their baseless excuse?

I just think that there is sooooooooo much potential for a website like points.com and they have sooooooooooooo missed the mark in soooooooooooo many respects.

That's what happens when you have a monopoly - someone (or even us FTers) could start a counter-points.com to rival it.