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Anyone having trouble with Choice posting to your rewards list over the past couple of days? That's the only one I'm having trouble with....
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Originally Posted by bworrell
(Post 15464718)
Anyone having trouble with Choice posting to your rewards list over the past couple of days? That's the only one I'm having trouble with....
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Originally Posted by bworrell
(Post 15464718)
Anyone having trouble with Choice posting to your rewards list over the past couple of days? That's the only one I'm having trouble with....
UPDATE: Nix that. Just checked, Viola has started to post. Success with all nine partners. |
Originally Posted by mooper
(Post 15427390)
There are lots of apps that require your FB login/pass to work. As long as the company is trustworthy, you shouldn't worry any more than you would giving your credit card info, etc., to a trusted online site. Topguest is reputable - I wouldn't sweat it.
If a mainstream website intends to use your information responsibly they will have their own log in system. If they force you to use Facebook connect they are up to no good. My advice is NEVER USE Facebook Connect and ALWAYS Log out when you leave facebook's site. |
Originally Posted by bismark
(Post 15437168)
Actually, one of Facebook's goals is to become the "One True Way" of logging in on the internet using their Facebook Connect platform. That's what Top Guest uses (as does FT if you look underneath your Welcome message). With FB Connect the website never actually sees your login info; Facebook takes your login info and passes back a token to the website that confirms your identity. It's a pretty safe protocol.
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Originally Posted by mooper
(Post 15492587)
Nix that. Just checked, Viola has started to post. Success with all nine partners.
What did you put in the ID? I can't seem to find my ID number... (and their website is down again...) |
Originally Posted by bworrell
(Post 15504556)
Just signed up for Viola... wow their website is unstable.
What did you put in the ID? I can't seem to find my ID number... (and their website is down again...) |
Am I the first one to do a TopGuest Run?
Upon arrival at SYR last week, I stopped at the hotel cluster near the airport. There's a Holiday Inn, Doubletree, and Quality Inn right next to each other. Easy way to top off accounts...
On my way out, I reset the expiration for my Virgin America account. I checked into several of the VX entries at SFO - the one that credited was "Virgin America Baggage Claim". I'm using Foursquare on an iPhone - zero problems with recognizing the check-ins so far. |
Does anyone know what time Topguest's "day" resets?
Friday night (24th) at around 9:15 CST I checked-in to both a Doubletree and Holiday Inn using Yahoo Places. Sure enough, a few minutes later they showed up in my Topguest account but both showed as a check-in on the 25th. I checked-in to both again mid-day on the 25th, but only scored the one set of points. So now I'm trying to figure out when their day rolls over. Anyone have any ideas??
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Originally Posted by WolfManDoug
(Post 15538272)
Friday night (24th) at around 9:15 CST I checked-in to both a Doubletree and Holiday Inn using Yahoo Places. Sure enough, a few minutes later they showed up in my Topguest account but both showed as a check-in on the 25th. I checked-in to both again mid-day on the 25th, but only scored the one set of points. So now I'm trying to figure out when their day rolls over. Anyone have any ideas??
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I got this today in my email:
We noticed you're a big user of Topguest (great) but that you seem to be using the service in ways that violate our Terms of Service (less great). Specifically, we have noticed over time that you seem to be checking in to our partner venues in a way that is not in the spirit of the Topguest program and in breach of Section (1) (c) of our TOS. We are hereby suspending your account and will not be forwarding instances of you receiving points to our partners. You may continue to check-in and will see your rewards on Topguest.com or in the mobile applications but you will not be awarded points for these check-ins. We look forward to you using Topguest in the manner we intended and will resume crediting points to your account when we see a change in behavior. EDIT: My wife got this also and has only been a member for 7 days |
Originally Posted by bworrell
(Post 15546648)
I got this today in my email:
It's kinda strange as I just started using Topguest a few weeks ago. EDIT: My wife got this also and has only been a member for 7 days |
So can you give us some info on what might have been the problem? Hotel check-ins only? Not near the place?
I try to add in a ton of other check-ins, and I don't necessarily do a hotel every day. |
"Specifically, we have noticed over time that you seem to be checking in to our partner venues in a way that is not in the spirit of the Topguest program and in breach of Section (1) (c) of our TOS."
Section 1 C of the TOS states: By sharing a check-in at a place with Topguest, you represent and warrant that you are actually at that location. Topguest reserves the right to refuse to give rewards for checkins that Topguest, at its sole discretion, determines to be fraudulent or otherwise inauthentic. I wonder if checking in to too many places in a short time period leads them to conclude that you are not "actually at that location". |
Originally Posted by WolfManDoug
(Post 15550561)
I wonder if checking in to too many places in a short time period leads them to conclude that you are not "actually at that location".
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I too received the same email after only a few weeks of Topguest use.
I've noticed that Facebook Places and Gowalla require you to be within a few meters of the target, whereas Foursquare allows you to check in from a great distance. Topguest must have run a check against the properties being checked-into and the "precise geolocation information from each of the location-based services" as mentioned below. I wonder how long the suspension period will be. As Mooper wrote back in message #15: Dear [Mooper], Topguest currently enables you to get points from the world's biggest loyalty program, Priority Club, and rewards from the coolest hotels in America, The Standard hotels, just for checking in on foursquare, Gowalla, Twitter and Brightkite. We can do this because we retrieve precise geolocation information from each of the location-based services, and then apply our own anti-fraud rules. That way, we know that each check-in is a bona fide visit to the hotels awarding you points. Recent improvements in out anti-fraud rules mean that, for now, we are ceasing to support Yelp, Loopt and Google Latitude. We will, of course, reward you with points for any check-ins that you have made to this point on those services, but will not do so going forward. So, look forward to receiving your points soon and link up other services (Gowalla, foursquare, Twitter or Brightkite) on your Settings page! Cheers, The Topguest Team. |
Originally Posted by jools1006
(Post 15552672)
I too received the same email after only a few weeks of Topguest use.
I've noticed that Facebook Places and Gowalla require you to be within a few meters of the target, whereas Foursquare allows you to check in from a great distance. Topguest must have run a check against the properties being checked-into and the "precise geolocation information from each of the location-based services" as mentioned below. I wonder how long the suspension period will be. As Mooper wrote back in message #15: Dear [Mooper], Topguest currently enables you to get points from the world's biggest loyalty program, Priority Club, and rewards from the coolest hotels in America, The Standard hotels, just for checking in on foursquare, Gowalla, Twitter and Brightkite. We can do this because we retrieve precise geolocation information from each of the location-based services, and then apply our own anti-fraud rules. That way, we know that each check-in is a bona fide visit to the hotels awarding you points. Recent improvements in out anti-fraud rules mean that, for now, we are ceasing to support Yelp, Loopt and Google Latitude. We will, of course, reward you with points for any check-ins that you have made to this point on those services, but will not do so going forward. So, look forward to receiving your points soon and link up other services (Gowalla, foursquare, Twitter or Brightkite) on your Settings page! Cheers, The Topguest Team. The instrumental point is that if you push a good thing too far, it will go away. There are easy,efficient ways to utilize this service so it benefits you - just be smart and prudent. If you've been checking into 50 hotels per week, they can easily filter, find, and ban you - as they should. |
Is this valid in the UK? I have got around to signing up, but it is not showing :)
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I can answer that now, I have 50 pts showing up on the top guests rewards,. so it looks like it worls here in the UK :)
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Originally Posted by Amyrlin
(Post 15659780)
Is this valid in the UK? I have got around to signing up, but it is not showing :)
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I wonder if any other Hilton HHonors properties will be allowed for TopGuest checkin. Right now, it is just Doubletree, which doesnt have as much of a presence as some of the other brands in the portfolio.
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Hilton points are posting within one day for me. According to the info in the thread PC points are posted in batches. What about Choice points? Are they posted daily or in batches?
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I'm currently in NYC. Yesterday, I randomly got an alert "you have just received 50 Choice Privileges points for checking in at a Quality Inn"
I'm not staying at a Quality Inn... I'm at the new Element by Westin at 39th & 8th. However, there is a Comfort Suites two doors away, about 75ft. Does TG automatically "check-in" by proximity? I thought that one had to actually check-in (register) at the hotel?! I have no idea how this works. :confused: |
Originally Posted by sun_aa
(Post 15665024)
Hilton points are posting within one day for me. According to the info in the thread PC points are posted in batches. What about Choice points? Are they posted daily or in batches?
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Originally Posted by SkyTeam777
(Post 15664017)
I wonder if any other Hilton HHonors properties will be allowed for TopGuest checkin. Right now, it is just Doubletree, which doesnt have as much of a presence as some of the other brands in the portfolio.
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Originally Posted by josephstern
(Post 15668620)
I'm having problems with Doubletrees. Sometimes, several show in FourSquare, which probably means users added them, and I don't often know which to choose to get credit. I assume there's only one 'official' location check-in per hotel, and I'm choosing the wrong one.
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I don't know what's going on with the program but it seems like priority points hasn't been posting in my account lately =/
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Originally Posted by josephstern
(Post 15668620)
I'm having problems with Doubletrees. Sometimes, several show in FourSquare, which probably means users added them, and I don't often know which to choose to get credit. I assume there's only one 'official' location check-in per hotel, and I'm choosing the wrong one.
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Nearly a month, I never get my point into real account yet. I meant for Doubletree.
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Originally Posted by josephstern
(Post 15668620)
I'm having problems with Doubletrees. Sometimes, several show in FourSquare, which probably means users added them, and I don't often know which to choose to get credit. I assume there's only one 'official' location check-in per hotel, and I'm choosing the wrong one.
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I believe another hint is that the official location also has an icon that looks like a bed.
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I haven't ever gotten points into my Wyndham account, but the PC, Hilton and Choice points have been posting. With that said, I also got banned lol.....it seems it was a form letter as it wasn't sent directly just to me :td::
Hi, We noticed you're a big user of Topguest (great) but that you seem to be using the service in ways that violate our Terms of Service (less great). Specifically, we have noticed over time that you seem to be checking in to our partner venues in a way that is not in the spirit of the Topguest program and in breach of Section (1) (c) of our TOS. We are hereby suspending your account and will not be forwarding instances of you receiving points to our partners. You may continue to check-in and will see your rewards on Topguest.com or in the mobile applications but you will not be awarded points for these check-ins. We look forward to you using Topguest in the manner we intended and will resume crediting points to your account when we see a change in behavior. Regards, Topguest. |
Originally Posted by wesmanz
(Post 15684212)
I haven't ever gotten points into my Wyndham account, but the PC, Hilton and Choice points have been posting. With that said, I also got banned lol.....it seems it was a form letter as it wasn't sent directly just to me :td::
Hi, We noticed you're a big user of Topguest (great) but that you seem to be using the service in ways that violate our Terms of Service (less great). Specifically, we have noticed over time that you seem to be checking in to our partner venues in a way that is not in the spirit of the Topguest program and in breach of Section (1) (c) of our TOS. We are hereby suspending your account and will not be forwarding instances of you receiving points to our partners. You may continue to check-in and will see your rewards on Topguest.com or in the mobile applications but you will not be awarded points for these check-ins. We look forward to you using Topguest in the manner we intended and will resume crediting points to your account when we see a change in behavior. Regards, Topguest. |
Originally Posted by wesmanz
(Post 15684212)
I haven't ever gotten points into my Wyndham account, but the PC, Hilton and Choice points have been posting. With that said, I also got banned lol.....it seems it was a form letter as it wasn't sent directly just to me :td::
Hi, We noticed you're a big user of Topguest (great) but that you seem to be using the service in ways that violate our Terms of Service (less great). Specifically, we have noticed over time that you seem to be checking in to our partner venues in a way that is not in the spirit of the Topguest program and in breach of Section (1) (c) of our TOS. We are hereby suspending your account and will not be forwarding instances of you receiving points to our partners. You may continue to check-in and will see your rewards on Topguest.com or in the mobile applications but you will not be awarded points for these check-ins. We look forward to you using Topguest in the manner we intended and will resume crediting points to your account when we see a change in behavior. Regards, Topguest. The first section I bolded seems so final in the way it's written (as in, that's it - game over). The second statement though seems to say they'll carry on transferring points to the hotel programs at some point in the future if you play nicely. Does anyone else agree with my thought process on this and, if so, I wonder what 'playing nicely' looks like specifically. |
Originally Posted by User Name
(Post 15685079)
I've not had one of these yet but Im sure it's on the way, and I'm interested by the wording.
The first section I bolded seems so final in the way it's written (as in, that's it - game over). The second statement though seems to say they'll carry on transferring points to the hotel programs at some point in the future if you play nicely. Does anyone else agree with my thought process on this and, if so, I wonder what 'playing nicely' looks like specifically. I won't be wasting the effort to include the Wingate Inn any longer tho, as it seems they aren't posting those points at all. --wes |
Originally Posted by wesmanz
(Post 15685156)
I won't be wasting the effort to include the Wingate Inn any longer tho, as it seems they aren't posting those points at all.
--wes |
Originally Posted by scocjo
(Post 15685275)
I have been getting my wyndham points posting in the same manner as Hilton (same/next day).
--wes |
Would you mind telling us what pattern of usage led to getting the ban please?
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Originally Posted by kitbag1984
(Post 15687963)
Would you mind telling us what pattern of usage led to getting the ban please?
To be honest, it's not that far fetched. I could easily check into these four locations and drop the Virgin check-in and it'd be legit for a mon-fri thing. These locations are all within 1000 meters of my work location. I'm going to start checking into the four locations that are right there on a mon-fri basis and see if that allows them to reinstate my account. It's worth a shot I suppose. The locations near me are a Doubletree, Wingate Inn, Quality Inn and a Holiday Inn select. However, for some reason the Wingate has never posted any points, so perhaps I'll cut that one out as well. --wes |
Originally Posted by wesmanz
(Post 15689869)
I'm going to start checking into the four locations that are right there on a mon-fri basis and see if that allows them to reinstate my account. It's worth a shot I suppose.
"The aim of the Topguest service is to.encourage sharing of actual visits to venues on users' social networks through the incentive of points. Please let us know when are you willing to engage in this behavior rather than checking in every day at a venue in rapid succession. Regards, Topguest." "Rapid succession" for those morons are check ins half an hour or more apart. I can walk from one location to another from where I work in 10 min. They are just bunch of asses. |
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