[prem fare gone]: IB/LA Business: BUD - GRU/SDU €400 RT
Sep 17, 2020, 1:16 am
#136
Join Date: Sep 2020
Posts: 2
Booked through Latam directly yesterday, 2 PAX/1 PNR - just checked this morning, and TripCase mention [TICKET REFUNDED] on the e-ticket as well. Latam website doesn't mention anything yet, but accessing my booking through LH website (with additional PNR #) show etickets not available anymore.
Sep 17, 2020, 1:16 am
#137
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
This was always going to be a dodgy one. But the airline's in a fragile state, so they might not feel like giving up cash in refunds. But who knows?
If they do cancel the reservations, refunds need to wing their way back to credit cards quickly: otherwise another round of credit card charge-backs.
If they do cancel the reservations, refunds need to wing their way back to credit cards quickly: otherwise another round of credit card charge-backs.
Sep 17, 2020, 1:22 am
#138
Join Date: Jul 2018
Location: CMN,DXB,CDG
Programs: Flying Blue Platinum
Posts: 764
This was always going to be a dodgy one. But the airline's in a fragile state, so they might not feel like giving up cash in refunds. But who knows?
If they do cancel the reservations, refunds need to wing their way back to credit cards quickly: otherwise another round of credit card charge-backs.
If they do cancel the reservations, refunds need to wing their way back to credit cards quickly: otherwise another round of credit card charge-backs.
If that means anything, I didn't pay with PayPal but with Amex. Received the notification on my phone from the Apple Wallet, but the amount never showed up as debited in my account. Curious to see if PayPal payment makes a difference.
Sep 17, 2020, 2:37 am
#140
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
Yeah, let us hope that pending credit card charges will drop rather than being completed. Who knows when refunds will be made! Secondly, when charged in foreign amounts forex markups by the credit card issuer will lead to less being refunded than paid.
Sep 17, 2020, 4:15 am
#141
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
i hope they will refund it in full without any hestitation..
Sep 17, 2020, 4:47 am
#143
Join Date: Jan 2014
Location: Copenhagen
Posts: 82
I just spoke with the OTA that I booked through after status in Tripcase changed to "ticket refunded". LATAM has refunded the ticket in their system (meaning the OTA has lost control of the ticket), so now the OTA has to send manual a refund application to LATAM in an external system, which can take several weeks to review (worst case months).
Hopefully the refund will be swift, but worst case LATAM considers this an interest free loan and take their time.
People who booked directly with LATAM will probably have a much quicker refund process.
Oh well, it was fun while the dream lasted
Hopefully the refund will be swift, but worst case LATAM considers this an interest free loan and take their time.
People who booked directly with LATAM will probably have a much quicker refund process.
Oh well, it was fun while the dream lasted
Sep 17, 2020, 6:32 am
#146
Join Date: Sep 2014
Programs: Flying Blue Plat, Air Europa Silver, IHG Plat, Accor Plat
Posts: 1,011
I booked business class BUD-SAO through Opodo, BUD-FRA operated by LH.
On Latam I could only select eco seats however on LH's system I could select biz. Seat selections show on checkmytrip.
Opodo shows the booking as confirmed however when I called Latam they said the ticket is in a process of cancellation and recommended to contact Opodo.
Opodo only answers calls for flights departing within the next week.
Is there any way to know the true status of the ticket?
On Latam I could only select eco seats however on LH's system I could select biz. Seat selections show on checkmytrip.
Opodo shows the booking as confirmed however when I called Latam they said the ticket is in a process of cancellation and recommended to contact Opodo.
Opodo only answers calls for flights departing within the next week.
Is there any way to know the true status of the ticket?
Sep 17, 2020, 6:50 am
#148
Join Date: Aug 2019
Location: BER
Programs: OW Sapphire, *A Gold
Posts: 988
I booked business class BUD-SAO through Opodo, BUD-FRA operated by LH.
On Latam I could only select eco seats however on LH's system I could select biz. Seat selections show on checkmytrip.
Opodo shows the booking as confirmed however when I called Latam they said the ticket is in a process of cancellation and recommended to contact Opodo.
Opodo only answers calls for flights departing within the next week.
Is there any way to know the true status of the ticket?
On Latam I could only select eco seats however on LH's system I could select biz. Seat selections show on checkmytrip.
Opodo shows the booking as confirmed however when I called Latam they said the ticket is in a process of cancellation and recommended to contact Opodo.
Opodo only answers calls for flights departing within the next week.
Is there any way to know the true status of the ticket?
Sep 17, 2020, 8:50 am
#150
Join Date: Sep 2020
Posts: 2
On the LATAM HP it now says that the time window for the payment of the reservation expired, and on the credit card the amount is still pending. So probably it will never be charged. Curious if the same applies to people who payed with PayPal?