Last edit by: flylikelinz
Meetups
December:
31: STR-HEL (princesstravel, topperchris+1)
January:
1: HEL-CAN (princesstravel, topperchris+1)
9: CAN-HEL (princesstravel)
10: HEL-STR (princesstravel)
10 STR-HEL (beyounged)
11 HEL-CAN (beyounged)
12: CAN-HEL (topperchris+1)
13: HEL-STR (topperchris+1)
February:
02 CAN-HEL (beyounged)
03 HEL-STR (beyounged)
04: STR-HEL(jarza)
05: HEL-CAN (jarza)
09: CAN-HEL (jarza)
10: HEL-STR (jarza)
11: STR-HEL (Pabloco + MrsPabloco)
12: HEL-CAN (Pabloco + MrsPabloco)
18: AY1452 STR-HEL (ChocolateFactory)
18: AY97 HEL-CAN (ChocolateFactory)
21 STR-HEL (beyounged)
21: HAJ-HEL (nilsrtw)
22 HEL-CAN (beyounged, nilsrtw)
23: AY98 CAN-HEL (ChocolateFactory)
23: AY1453 HEL-STR (ChocolateFactory)
27: CAN-HEL (Pabloco + MrsPabloco)
28: HEL-STR (Pabloco + MrsPabloco)
March:
01: CAN-HEL (nilsrtw)
02: HEL-HAJ (nilsrtw)
06: AY1460 HAJ-HEL (ChocolateFactory)
07: AY97 HEL-CAN (ChocolateFactory)
15: AY98 CAN-HEL (ChocolateFactory)
16: AY1459 HEL-HAJ (ChocolateFactory)
19 CAN-HEL(beyounged)
20 HEL-HAJ (beyounged)
27 HAJ-HEL (beyounged)
28 HEL-CAN (beyounged)
April:
08: BLQ-HEL (sam2511, IrishStephen+3, mster+1,)
08: HEL-CAN (sam2511)
08: HEL-HKG (mster+1)
09: HEL-HKG (IrishStephen+3)
14: HKG-HEL (mster+1)
15: HEL-BLQ (mster+1, HypnoticSpector)
15: BLQ-HEL (mster+1)
15: HEL-HKG (mster+1)
15: HEL-CAN (HypnoticSpector)
17: STR-HEL (topperchris+1)
18: HEL-CAN (topperchris+1)
21: HKG-HEL-BLQ (sam2511 + beyounged, mster+1)
21: AY1452 STR-HEL (Nancy)
21: HKG-HEL (IrishStephen+3)
22: AY97 HEL-CAN (Nancy)
22: AY BLQ-HEL-HKG (piotrger, mster+1)
22: AY BLQ-HEL (dimitriyremerov+1)
22: HEL-HKG (NextWhiteDeath)
23: AY101 HEL-HKG (dimitriyremerov+1)
28: AY100 HKG-HEL (Nancy, piotrger, NextWhiteDeath)
28: AY102 HKG-HEL (mster+1)
29: AY1771 HEL-BLQ (Nancy, mster+1)
29: AY BLQ-HEL-HKG (NGX)
30: AY102 HKG-HEL (dimitriyremerov+1)
May:
02: AY1774 BLQ-HEL (Majuki)
03: AY101 HEL-HKG (Majuki)
03: CAN-HEL (topperchris+1)
04: HEL-STR (topperchris+1)
05: AY HKG-HEL (NGX)
06: BLQ-HEL (Carnaby, Calchas, Woodbinerich)
06: HEL-HKG (Carnaby, Calchas, Woodbinerich, NGX)
08: STR-HEL (justin1123)
09: BLQ-HEL (sydneyguy1234)
10: HEL-HKG (sydneyguy1234)
10: AY1458 HAJ-HEL (ChocolateFactory)
10: AY97 HEL-CAN (ChocolateFactory)
10: HKG-HEL (Calchas)
11: HEL-CAN (justin1123)
12: HKG-HEL (Woodbinerich)
12: CAN-HEL (HypnoticSpector)
13: AY100 HKG-HEL (Majuki)
13: BLQ-HEL-CAN (Danusa86)
13: AY1771 HEL-BLQ (Majuki, Woodbinerich)
13: AY1772 BLQ-HEL (MKBshaw, spiiker+1)
13: AY97 HEL-CAN (MKBshaw, spiiker+1)
15: HKG-HEL (Carnaby)
16: HEL-BLQ (Carnaby)
16: BLQ-HEL (surbitonflyer+1, HypnoticSpector, Isochronous)
17: AY 97 STR-CAN (Lizie)
17: AY98 CAN-HEL (ChocolateFactory)
17: AY1459 HEL-HAJ (ChocolateFactory)
17: HEL-HKG (surbitonflyer+1, HypnoticSpector, Isochronous)
19: AY98 CAN-HEL (MKBshaw, spiiker+1, Danusa86)
20: AY1771 HEL-BLQ (MKBshaw, spiiker+1, Danusa86);
21: STR-HEL (ICPUI, multivitamin, w00tzen, zumabeach)
22: AY97 HEL-CAN (multivitamin, w00tzen, ICPUI)
23: BLQ-HEL (joeyzzz)
23: HEL-CAN (zumabeach)
24: HEL-HKG (joeyzzz)
24: CAN-HEL (ICPUI)
25: HEL-STR (ICPUI)
26: HKG-HEL (surbitonflyer+1, sydneyguy1234)
27: AY1772 BLQ-HEL (skycruiserNL, flightgrabber)
27: AY101 HEL-HKG (skycruiserNL, flightgrabber)
27: HEL-BLQ (surbitonflyer+1, sydneyguy1234)
30: CAN-HEL (joeyzzz)
30: HEL-BLQ (joeyzzz)
30: BLQ-HEL (armouredant+1, seantheman)
31: HEL-HKG (armouredant+1, seantheman)
31: CAN-HEL (multivitamin, w00tzen)
June:
01: HEL-STR (multivitamin, w00tzen)
02: HKG-HEL (skycruiserNL)
02: CAN-HEL (justin1123)
03: BLQ-HEL (elpuerto)
03: HEL-HKG (elpuerto)
03: HEL-BLQ (skycruiserNL)
03: HEL-STR (justin1123)
09: HKG-HEL (elpuerto, seantheman)
10: HKG-HEL (armouredant+1)
10: HEL-BLQ (armouredant+1, seantheman)
10: BLQ-HEL (skycruiserNL)
10: HEL-CAN (skycruiserNL)
12: AY100 HKG-HEL (flightgrabber)
13: AY1773 HEL-BLQ (flightgrabber)
13: HEL-BLQ (elpuerto)
14: CAN-HEL (zumabeach)
15: HEL-HAJ (zumabeach)
16: CAN-HEL (skycruiserNL)
16: HKG-HEL (Isochronous, HypnoticSpector)
17: HEL-BLQ (skycruiserNL, Isochronous, HypnoticSpector)
18: STR-HEL (davem4, thebigben)
19: HEL-CAN (davem4, thebigben)
24: BLQ-HEL (GetSetJetSet)
24: HEL-CAN (GetSetJetSet, sluneckov)
25: CAN-HEL (davem4, thebigben,)
26: HEL-STR (davem4, thebigben)
28: CAN-HEL (sluneckov)
28: CAN-HEL (GetSetJetSet)
September:
18: STR-HEL (kiez)
19: HEL-CAN (kiez)
26: CAN-HEL (kiez)
26: HEL-STR (kiez)
30: BLQ-HEL (davistev)
30: HEL-HKG (davistev)
October:
07: HKG-HEL (davistev)
07: HEL-BLQ (davistev)
November:
04: DUS-HEL (kevinflyaway+1)
04: HEL-HKG (kevinflyaway+1)
08: HKG-HEL (kevinflyaway+1)
08: HEL-DUS (kevinflyaway+1)
February 2023
24: ZRH-HEL (flylikelinz+1)
24: HEL-HKG (flylikelinz+1)
March 2023
05: HKG-HEL (flylikelinz+1)
05: HEL-ZRH (flylikelinz+1)
December:
31: STR-HEL (princesstravel, topperchris+1)
January:
1: HEL-CAN (princesstravel, topperchris+1)
9: CAN-HEL (princesstravel)
10: HEL-STR (princesstravel)
10 STR-HEL (beyounged)
11 HEL-CAN (beyounged)
12: CAN-HEL (topperchris+1)
13: HEL-STR (topperchris+1)
February:
02 CAN-HEL (beyounged)
03 HEL-STR (beyounged)
04: STR-HEL(jarza)
05: HEL-CAN (jarza)
09: CAN-HEL (jarza)
10: HEL-STR (jarza)
11: STR-HEL (Pabloco + MrsPabloco)
12: HEL-CAN (Pabloco + MrsPabloco)
18: AY1452 STR-HEL (ChocolateFactory)
18: AY97 HEL-CAN (ChocolateFactory)
21 STR-HEL (beyounged)
21: HAJ-HEL (nilsrtw)
22 HEL-CAN (beyounged, nilsrtw)
23: AY98 CAN-HEL (ChocolateFactory)
23: AY1453 HEL-STR (ChocolateFactory)
27: CAN-HEL (Pabloco + MrsPabloco)
28: HEL-STR (Pabloco + MrsPabloco)
March:
01: CAN-HEL (nilsrtw)
02: HEL-HAJ (nilsrtw)
06: AY1460 HAJ-HEL (ChocolateFactory)
07: AY97 HEL-CAN (ChocolateFactory)
15: AY98 CAN-HEL (ChocolateFactory)
16: AY1459 HEL-HAJ (ChocolateFactory)
19 CAN-HEL(beyounged)
20 HEL-HAJ (beyounged)
27 HAJ-HEL (beyounged)
28 HEL-CAN (beyounged)
April:
08: BLQ-HEL (sam2511, IrishStephen+3, mster+1,)
08: HEL-CAN (sam2511)
08: HEL-HKG (mster+1)
09: HEL-HKG (IrishStephen+3)
14: HKG-HEL (mster+1)
15: HEL-BLQ (mster+1, HypnoticSpector)
15: BLQ-HEL (mster+1)
15: HEL-HKG (mster+1)
15: HEL-CAN (HypnoticSpector)
17: STR-HEL (topperchris+1)
18: HEL-CAN (topperchris+1)
21: HKG-HEL-BLQ (sam2511 + beyounged, mster+1)
21: AY1452 STR-HEL (Nancy)
21: HKG-HEL (IrishStephen+3)
22: AY97 HEL-CAN (Nancy)
22: AY BLQ-HEL-HKG (piotrger, mster+1)
22: AY BLQ-HEL (dimitriyremerov+1)
22: HEL-HKG (NextWhiteDeath)
23: AY101 HEL-HKG (dimitriyremerov+1)
28: AY100 HKG-HEL (Nancy, piotrger, NextWhiteDeath)
28: AY102 HKG-HEL (mster+1)
29: AY1771 HEL-BLQ (Nancy, mster+1)
29: AY BLQ-HEL-HKG (NGX)
30: AY102 HKG-HEL (dimitriyremerov+1)
May:
02: AY1774 BLQ-HEL (Majuki)
03: AY101 HEL-HKG (Majuki)
03: CAN-HEL (topperchris+1)
04: HEL-STR (topperchris+1)
05: AY HKG-HEL (NGX)
06: BLQ-HEL (Carnaby, Calchas, Woodbinerich)
06: HEL-HKG (Carnaby, Calchas, Woodbinerich, NGX)
08: STR-HEL (justin1123)
09: BLQ-HEL (sydneyguy1234)
10: HEL-HKG (sydneyguy1234)
10: AY1458 HAJ-HEL (ChocolateFactory)
10: AY97 HEL-CAN (ChocolateFactory)
10: HKG-HEL (Calchas)
11: HEL-CAN (justin1123)
12: HKG-HEL (Woodbinerich)
12: CAN-HEL (HypnoticSpector)
13: AY100 HKG-HEL (Majuki)
13: BLQ-HEL-CAN (Danusa86)
13: AY1771 HEL-BLQ (Majuki, Woodbinerich)
13: AY1772 BLQ-HEL (MKBshaw, spiiker+1)
13: AY97 HEL-CAN (MKBshaw, spiiker+1)
15: HKG-HEL (Carnaby)
16: HEL-BLQ (Carnaby)
16: BLQ-HEL (surbitonflyer+1, HypnoticSpector, Isochronous)
17: AY 97 STR-CAN (Lizie)
17: AY98 CAN-HEL (ChocolateFactory)
17: AY1459 HEL-HAJ (ChocolateFactory)
17: HEL-HKG (surbitonflyer+1, HypnoticSpector, Isochronous)
19: AY98 CAN-HEL (MKBshaw, spiiker+1, Danusa86)
20: AY1771 HEL-BLQ (MKBshaw, spiiker+1, Danusa86);
21: STR-HEL (ICPUI, multivitamin, w00tzen, zumabeach)
22: AY97 HEL-CAN (multivitamin, w00tzen, ICPUI)
23: BLQ-HEL (joeyzzz)
23: HEL-CAN (zumabeach)
24: HEL-HKG (joeyzzz)
24: CAN-HEL (ICPUI)
25: HEL-STR (ICPUI)
26: HKG-HEL (surbitonflyer+1, sydneyguy1234)
27: AY1772 BLQ-HEL (skycruiserNL, flightgrabber)
27: AY101 HEL-HKG (skycruiserNL, flightgrabber)
27: HEL-BLQ (surbitonflyer+1, sydneyguy1234)
30: CAN-HEL (joeyzzz)
30: HEL-BLQ (joeyzzz)
30: BLQ-HEL (armouredant+1, seantheman)
31: HEL-HKG (armouredant+1, seantheman)
31: CAN-HEL (multivitamin, w00tzen)
June:
01: HEL-STR (multivitamin, w00tzen)
02: HKG-HEL (skycruiserNL)
02: CAN-HEL (justin1123)
03: BLQ-HEL (elpuerto)
03: HEL-HKG (elpuerto)
03: HEL-BLQ (skycruiserNL)
03: HEL-STR (justin1123)
09: HKG-HEL (elpuerto, seantheman)
10: HKG-HEL (armouredant+1)
10: HEL-BLQ (armouredant+1, seantheman)
10: BLQ-HEL (skycruiserNL)
10: HEL-CAN (skycruiserNL)
12: AY100 HKG-HEL (flightgrabber)
13: AY1773 HEL-BLQ (flightgrabber)
13: HEL-BLQ (elpuerto)
14: CAN-HEL (zumabeach)
15: HEL-HAJ (zumabeach)
16: CAN-HEL (skycruiserNL)
16: HKG-HEL (Isochronous, HypnoticSpector)
17: HEL-BLQ (skycruiserNL, Isochronous, HypnoticSpector)
18: STR-HEL (davem4, thebigben)
19: HEL-CAN (davem4, thebigben)
24: BLQ-HEL (GetSetJetSet)
24: HEL-CAN (GetSetJetSet, sluneckov)
25: CAN-HEL (davem4, thebigben,)
26: HEL-STR (davem4, thebigben)
28: CAN-HEL (sluneckov)
28: CAN-HEL (GetSetJetSet)
September:
18: STR-HEL (kiez)
19: HEL-CAN (kiez)
26: CAN-HEL (kiez)
26: HEL-STR (kiez)
30: BLQ-HEL (davistev)
30: HEL-HKG (davistev)
October:
07: HKG-HEL (davistev)
07: HEL-BLQ (davistev)
November:
04: DUS-HEL (kevinflyaway+1)
04: HEL-HKG (kevinflyaway+1)
08: HKG-HEL (kevinflyaway+1)
08: HEL-DUS (kevinflyaway+1)
February 2023
24: ZRH-HEL (flylikelinz+1)
24: HEL-HKG (flylikelinz+1)
March 2023
05: HKG-HEL (flylikelinz+1)
05: HEL-ZRH (flylikelinz+1)
[PREM FARE GONE] OW - AY BLQ-CAN 470 euro
#1231
Join Date: Sep 2007
Location: HKG/YVR/NYC
Programs: AC 75K, A3*G, AS MVPG, AA LT Gold 1MM, JL/JGC (OWS) , Marriott Titanium, Hertz 5*, Avis PC
Posts: 3,697
I always remember the original ticketing rules was rather strict "No Change, No Refund, No Nothing"
Every single time I've made a re-issue was "Invol" due to schedule changes, which has continued to save my Bacon
Method Used - US Chat
Rebooked to End of Schedule, still IT - HKG.
Took the agent about 15 mins to rebooked, auto-rebook apparently accepted the last schedule change even though I didn't agree to it.
And that change was flying +4 days later, uh... I don't think so
I just keep changing origins between MXP and FCO and Finnair has never blinked an eye
#1232
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,064
I'm wondering if this will go longer than the CX Vietnam fare.
#1233
Join Date: Sep 2007
Location: HKG/YVR/NYC
Programs: AC 75K, A3*G, AS MVPG, AA LT Gold 1MM, JL/JGC (OWS) , Marriott Titanium, Hertz 5*, Avis PC
Posts: 3,697
LMAO 🤣🤣🤣
Hard to say, its got a shot. 😀
CX Vietnam was 1/1/2019 original ticketing.
AY was 10/27/2019, at least for my tickets.
However, CX is only rebooking for the 1st few days when the route gets reinstated (repeatedly deferred) 🤣.
AY HKG is moreso 99.7% of the world is not qualified for entry, despite HEL-HKG is still running 2x weekly right now.
AY also seems to be willing to do INVOLs and look the other way on alot of rules provided your origin/destination country remains the same.
- Add/Remove HEL >24 hrs stopovers
- Switch different IT cities
- Change from Round trip to Open jaw A-B-C to Open Jaw C-B-A
I say AY tickets have a chance of lasting longer, if you catch the right time to use an INVOL and travel curtain starts drawing down.
Way happier to have my hands clean with CX and just need to deal with AY going forward.
And of course one's willingness to embrace HK's Ministry of Love
Hard to say, its got a shot. 😀
CX Vietnam was 1/1/2019 original ticketing.
AY was 10/27/2019, at least for my tickets.
However, CX is only rebooking for the 1st few days when the route gets reinstated (repeatedly deferred) 🤣.
AY HKG is moreso 99.7% of the world is not qualified for entry, despite HEL-HKG is still running 2x weekly right now.
AY also seems to be willing to do INVOLs and look the other way on alot of rules provided your origin/destination country remains the same.
- Add/Remove HEL >24 hrs stopovers
- Switch different IT cities
- Change from Round trip to Open jaw A-B-C to Open Jaw C-B-A
I say AY tickets have a chance of lasting longer, if you catch the right time to use an INVOL and travel curtain starts drawing down.
Way happier to have my hands clean with CX and just need to deal with AY going forward.
And of course one's willingness to embrace HK's Ministry of Love
#1235
Join Date: Sep 2020
Programs: BA Gold; ex JAL JGCP
Posts: 261
LMAO 🤣🤣🤣
Hard to say, its got a shot. 😀
CX Vietnam was 1/1/2019 original ticketing.
AY was 10/27/2019, at least for my tickets.
However, CX is only rebooking for the 1st few days when the route gets reinstated (repeatedly deferred) 🤣.
AY HKG is moreso 99.7% of the world is not qualified for entry, despite HEL-HKG is still running 2x weekly right now.
AY also seems to be willing to do INVOLs and look the other way on alot of rules provided your origin/destination country remains the same.
- Add/Remove HEL >24 hrs stopovers
- Switch different IT cities
- Change from Round trip to Open jaw A-B-C to Open Jaw C-B-A
I say AY tickets have a chance of lasting longer, if you catch the right time to use an INVOL and travel curtain starts drawing down.
Way happier to have my hands clean with CX and just need to deal with AY going forward.
And of course one's willingness to embrace HK's Ministry of Love
Hard to say, its got a shot. 😀
CX Vietnam was 1/1/2019 original ticketing.
AY was 10/27/2019, at least for my tickets.
However, CX is only rebooking for the 1st few days when the route gets reinstated (repeatedly deferred) 🤣.
AY HKG is moreso 99.7% of the world is not qualified for entry, despite HEL-HKG is still running 2x weekly right now.
AY also seems to be willing to do INVOLs and look the other way on alot of rules provided your origin/destination country remains the same.
- Add/Remove HEL >24 hrs stopovers
- Switch different IT cities
- Change from Round trip to Open jaw A-B-C to Open Jaw C-B-A
I say AY tickets have a chance of lasting longer, if you catch the right time to use an INVOL and travel curtain starts drawing down.
Way happier to have my hands clean with CX and just need to deal with AY going forward.
And of course one's willingness to embrace HK's Ministry of Love
#1236
Join Date: Nov 2017
Posts: 22
So was happy to receive a "schedule change" mail from AY yesterday. They seem to have cancelled AY101 to HKG for whole 2021. Shouldnt be a problem to rebook to 2022 now? (or is there a max ticket validity?)
#1237
Join Date: Mar 2016
Posts: 29
The validity of the ticket is twelve months. That's what it says in small print. I was denied a rebooking based on this regulation. It also didn't help to refer to the EU rules and laws. I was simply ignored. My impression was that they now want to get rid of these tickets and also do not want to waste time and nerves to constantly worry about the rebooking.
#1238
Join Date: Feb 2014
Programs: Star Alliance Gold, AS MVP
Posts: 990
The validity of the ticket is twelve months. That's what it says in small print. I was denied a rebooking based on this regulation. It also didn't help to refer to the EU rules and laws. I was simply ignored. My impression was that they now want to get rid of these tickets and also do not want to waste time and nerves to constantly worry about the rebooking.
Just let us rebook, so we can fly and they get to keep the cash; so everyone is happy.
#1239
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
The validity of the ticket is twelve months. That's what it says in small print. I was denied a rebooking based on this regulation. It also didn't help to refer to the EU rules and laws. I was simply ignored. My impression was that they now want to get rid of these tickets and also do not want to waste time and nerves to constantly worry about the rebooking.
It’s also a technical irrelevance, because AY can reissue (replace) the ticket in this situation though.
#1240
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,982
Overcome by re-issuing a new ticket?
I keep hearing this point and yet there are plenty of reports from various airlines of people getting bookings moved well beyond a year from when they were originally made (me included) and yet the sky hasn’t fallen in despite this IATA rule?
I keep hearing this point and yet there are plenty of reports from various airlines of people getting bookings moved well beyond a year from when they were originally made (me included) and yet the sky hasn’t fallen in despite this IATA rule?
#1241
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 869
Overcome by re-issuing a new ticket?
I keep hearing this point and yet there are plenty of reports from various airlines of people getting bookings moved well beyond a year from when they were originally made (me included) and yet the sky hasn’t fallen in despite this IATA rule?
I keep hearing this point and yet there are plenty of reports from various airlines of people getting bookings moved well beyond a year from when they were originally made (me included) and yet the sky hasn’t fallen in despite this IATA rule?
#1242
Join Date: Feb 2014
Programs: Star Alliance Gold, AS MVP
Posts: 990
I get that, but an INVOL change is an INVOL change so EC261 applies.
#1243
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 869
Still depends on the airline. Some airlines will allow you to extend the trip after the validity ends. While other will say that you can do it till end of schedule. It might not be completely compatible with EU 261 but to make them go past the validity would push you to take legal action.
#1244
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Overcome by re-issuing a new ticket?
I keep hearing this point and yet there are plenty of reports from various airlines of people getting bookings moved well beyond a year from when they were originally made (me included) and yet the sky hasn’t fallen in despite this IATA rule?
I keep hearing this point and yet there are plenty of reports from various airlines of people getting bookings moved well beyond a year from when they were originally made (me included) and yet the sky hasn’t fallen in despite this IATA rule?
#1245
Join Date: Feb 2014
Location: Munich
Programs: TK Elite, Hilton Diamond
Posts: 244
The Live Chat on the Finland site was really hard for me, it was so easy before but I was able to change it to the end of October via the UK site.
The Finnish Live Chat told me that I have to rebook in the original departure and destination, even thought my ticket has been rebooked in MUC-HKG already for about 2 times. I then asked her, what should I do if I already flown one of the flights and then she replied back that she would have to consult with her supervisor!!! She also said that this policy has been approved by her supervisor and there is no need to escalate the issue to the upper level! She told me to accept the new flights (still MUC-HKG) that have been rebooked for me or get the full refund!!!
The Finnish Live Chat told me that I have to rebook in the original departure and destination, even thought my ticket has been rebooked in MUC-HKG already for about 2 times. I then asked her, what should I do if I already flown one of the flights and then she replied back that she would have to consult with her supervisor!!! She also said that this policy has been approved by her supervisor and there is no need to escalate the issue to the upper level! She told me to accept the new flights (still MUC-HKG) that have been rebooked for me or get the full refund!!!