[FARE GONE] NZ: US Destinations to AKL - $350ish ai
Jan 27, 2018, 1:11 am
#181
Join Date: Jan 2013
Posts: 69
Yep - here's the thread. I bought a ticket on the Novermber deal, and (just checked), it's still active. This current mistake fare did have slightly lower fares but otherwise seems like luck of the draw that the one from November didn't get their tickets cancelled but this current one did.
Jan 27, 2018, 6:37 am
#182
Join Date: Nov 2009
Location: New York
Programs: AA plat, BA, B6, DL, UA gold, SPG/Marriott gold
Posts: 72
[FARE GONE] UA/NZ United States to AKL for $396+
Yep - here's the thread. I bought a ticket on the Novermber deal, and (just checked), it's still active. This current mistake fare did have slightly lower fares but otherwise seems like luck of the draw that the one from November didn't get their tickets cancelled but this current one did.
Yep - here's the thread. I bought a ticket on the Novermber deal, and (just checked), it's still active. This current mistake fare did have slightly lower fares but otherwise seems like luck of the draw that the one from November didn't get their tickets cancelled but this current one did.
Jan 27, 2018, 9:01 am
#183
Join Date: Jun 2016
Programs: AA
Posts: 14
Haven't been cancelled (yet).
My Air NZ PNR doesn't work on the Air NZ website anymore ("The booking you entered could not be accessed online.If you wish to manage your booking, please call the Contact Centre on 1‑800‑262‑1234."), but my United PNR still works on the United website. All looks good on the United website.
I'm hoping that because I was one of the earlier bookings (fully ticketed) and I added a lap child and bought some seats, they won't touch my tickets.
My Air NZ PNR doesn't work on the Air NZ website anymore ("The booking you entered could not be accessed online.If you wish to manage your booking, please call the Contact Centre on 1‑800‑262‑1234."), but my United PNR still works on the United website. All looks good on the United website.
I'm hoping that because I was one of the earlier bookings (fully ticketed) and I added a lap child and bought some seats, they won't touch my tickets.
Jan 27, 2018, 11:28 am
#184
Join Date: Jan 2015
Location: Toronto, Canada
Programs: AP
Posts: 18
I also booked through eDreams and everything was still intact on their website yesterday. On United, the USA flights still showed but the ANZ flights disappeared. I called eDreams and they contacted United to confirm and said they'd refund me minus the non refundable booking fee and non refundable fee for seats. I argued the point and they said the would issue the full refund. They also said it could take 1-3 months for the return. I'll give them 2 weeks and will then contact Paypal and/or American Express as I used Paypal to pay with my American Express. The number they list on the bottom of the confirmation email is always busy. I only got through when I called 1866 899 4002 that isn't highly advertised.
Jan 27, 2018, 11:35 am
#185
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,034
I also booked through eDreams and everything was still intact on their website yesterday. On United, the USA flights still showed but the ANZ flights disappeared. I called eDreams and they contacted United to confirm and said they'd refund me minus the non refundable booking fee and non refundable fee for seats. <snip>
Need to be very careful with the words used. Reads as if you did not have formal notification that the airline had cancelled your flights.
Jan 27, 2018, 11:47 am
#186
Join Date: Jan 2015
Location: Toronto, Canada
Programs: AP
Posts: 18
Yes, for sure. Even though everyone else was getting cancelled mine still remained intact on United until yesterday morning. I contacted them only when my ANZ flights disappeared from United.
Jan 27, 2018, 5:34 pm
#187
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,415
[FARE GONE] UA/NZ United States to AKL for $396+
Yep - here's the thread. I bought a ticket on the Novermber deal, and (just checked), it's still active. This current mistake fare did have slightly lower fares but otherwise seems like luck of the draw that the one from November didn't get their tickets cancelled but this current one did.
Yep - here's the thread. I bought a ticket on the Novermber deal, and (just checked), it's still active. This current mistake fare did have slightly lower fares but otherwise seems like luck of the draw that the one from November didn't get their tickets cancelled but this current one did.
At the moment its not uncommon to see low fares ex-AKL for that price range, a couple of weeks back AKL-HNL was $232NZD oneway (Approx $160USD)
Real supper cheap deals on NZ typically will book NZ in the 'F' fare code.
Jan 27, 2018, 6:47 pm
#188
Join Date: Nov 2017
Posts: 3,359
Out of curiosity what would happen if you booked the flight for the following day, managed to check in and get to your outbound before they cancelled the ticket. Could they still cancel the remainder of the ticket? What would NZ be on the hook for if you were left stranded in NZ/AUS?
Safe Travels,
James
Safe Travels,
James
Jan 28, 2018, 11:28 am
#189
Join Date: Jan 2009
Location: 30 minutes south of EWR
Programs: UA 1k MM;*A Lifetime Gold; Marriott Lifetime Platinum; HiltonHonors Gold. Hyatt Globalist
Posts: 7,816
Did anyone book with AMEX travel? I am on the phone with them and they are insisting that they have not been notified that the ticket is canceled. They called AirNZ and have confirmed that the ticket has been canceled but say they were not notified.
Did anyone get an email or notification from AMEX? The CSR was full of bull. She told me the FLIGHT had been canceled and wouldn't budge on that even when I told her I could book the exact same flight right now via the AirNZ website!
I am now on hold with a supervisor who, after a lengthy conversation where he insisted the flight looks just fine, is calling AirNZ back! I know that it isn't, but just want them to understand that they can't just fob customers off with a "call the airline"! Also, the first CSR said she would refund me the AirNZ part of the ticket but not the UA part. Errrrr..... I don't think so!! LOL!
Did anyone get an email or notification from AMEX? The CSR was full of bull. She told me the FLIGHT had been canceled and wouldn't budge on that even when I told her I could book the exact same flight right now via the AirNZ website!
I am now on hold with a supervisor who, after a lengthy conversation where he insisted the flight looks just fine, is calling AirNZ back! I know that it isn't, but just want them to understand that they can't just fob customers off with a "call the airline"! Also, the first CSR said she would refund me the AirNZ part of the ticket but not the UA part. Errrrr..... I don't think so!! LOL!
Jan 28, 2018, 8:00 pm
#192
Join Date: Jan 2009
Location: 30 minutes south of EWR
Programs: UA 1k MM;*A Lifetime Gold; Marriott Lifetime Platinum; HiltonHonors Gold. Hyatt Globalist
Posts: 7,816
Supervisor from AMEX told me that AirNZ have not yet notified them that the ticket has been canceled and so they cannot send out notification to customers until AirNZ notifies them.
Jan 29, 2018, 7:27 am
#193
Join Date: Aug 2005
Location: NY
Programs: The local deli gives me 1 free sandwich after I buy 10
Posts: 4,026
Seems I remember AMEX was ready and willing to fight and help customers when airlines canceled ticketed travel.
Jan 29, 2018, 11:03 am
#194
Join Date: Oct 2013
Location: New Jersey
Programs: UA Gold
Posts: 288
[FARE GONE] UA/NZ United States to AKL for $396+
Yep - here's the thread. I bought a ticket on the Novermber deal, and (just checked), it's still active. This current mistake fare did have slightly lower fares but otherwise seems like luck of the draw that the one from November didn't get their tickets cancelled but this current one did.
Yep - here's the thread. I bought a ticket on the Novermber deal, and (just checked), it's still active. This current mistake fare did have slightly lower fares but otherwise seems like luck of the draw that the one from November didn't get their tickets cancelled but this current one did.
Jan 30, 2018, 9:40 am
#195
Join Date: May 2014
Location: Toronto
Programs: Aero Plan, Marriott, Air Miles
Posts: 106
Saw this thread late and booked my hotels and car rental as my travel dates are with in 2 weeks. Got the email from Expedia that my NZ leg was cancelled. After 3 hours of discussion, they ended up cancelled my entire tickets and was advised to call back the airline directly incase of any cancellation penalties of car rentals.
Now I am back to square and totally disappointed that my dream trip got shattered and have to start searching again some where warm as Canadian cold is killing this season.
Btw..i did complained using the link (DoT), I highly doubt anything happens...
Now I am back to square and totally disappointed that my dream trip got shattered and have to start searching again some where warm as Canadian cold is killing this season.
Btw..i did complained using the link (DoT), I highly doubt anything happens...