[PREM FARE GONE]AZ: LHR/FRA/DUS/MUC/STR/TXL-NRT ~500 EUR in J
Jul 13, 2017, 7:12 am
#181
Join Date: Mar 2016
Location: LHR HKG
Programs: BA GOLD
Posts: 145
Omega OTA. No explanation for change just stated "We would like to inform you that your airline has made a schedule change to your flight booked with us" followed by a revised Itinerary with the rtn business legs changed to HX and a new entry below it for the same flights as Economy (X).
We are in it as much for the holiday as the flights, so might be tempted to accept as £1200 for two J class one way is not bad and then look for a alternative business return deal with another carrier over the coming months. Or I could just say **** it and cancel!
We are in it as much for the holiday as the flights, so might be tempted to accept as £1200 for two J class one way is not bad and then look for a alternative business return deal with another carrier over the coming months. Or I could just say **** it and cancel!
Jul 13, 2017, 11:10 am
#182
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,918
Or another course of action is don't do anything. Don't acknowledge the email, click through to anything where the airline or agent can know that you have acknowledged. Then present your original eticket at check-in that clearly shows business and claim involuntary downgrade and throw toys out of the pram if necessary. That's assuming that the whole ticket isn't cancelled before then...
Jul 13, 2017, 11:48 am
#183
Join Date: Jun 2017
Posts: 41
Or another course of action is don't do anything. Don't acknowledge the email, click through to anything where the airline or agent can know that you have acknowledged. Then present your original eticket at check-in that clearly shows business and claim involuntary downgrade and throw toys out of the pram if necessary. That's assuming that the whole ticket isn't cancelled before then...
Jul 13, 2017, 11:59 am
#184
Join Date: Jul 2017
Posts: 8
Or another course of action is don't do anything. Don't acknowledge the email, click through to anything where the airline or agent can know that you have acknowledged. Then present your original eticket at check-in that clearly shows business and claim involuntary downgrade and throw toys out of the pram if necessary. That's assuming that the whole ticket isn't cancelled before then...
Jul 13, 2017, 12:09 pm
#185
Join Date: Jun 2017
Posts: 41
Yes we have flown LHR - CPT for £50 each rtn economy following Ethiopian business class error fare after being offered 75% off at the airport before departure. This is different though, Ethiopian did not cancel tickets but almost all opted out when told they could only fly eco, we held in there. Here Alitalia has already cancelled some outright so I don't suppose customer care or EU legalities count for much, certainly not prepared to risk it. However I will push for 75% off the inbound element of theticket fare now if I can. Which would make it £750 for two business out eco return.
Jul 13, 2017, 12:19 pm
#187
Join Date: Jun 2017
Posts: 41
Jul 13, 2017, 1:22 pm
#188
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
You still need to keep in mind that AZ might stop operations in the next few months, or that any claim for a dowgrade on a bankrupt company might not get you anything.....
I would be hesitant to have a disputed booking with them if I wasn't flying soon
I would be hesitant to have a disputed booking with them if I wasn't flying soon
Jul 13, 2017, 1:25 pm
#189
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,405
Booking an EF seems risky. Booking an EF with an airline on the brink of bankruptcy (again) is madness ... or classic FT behaviour (depending on one's opinion
).
Jul 13, 2017, 3:46 pm
#190
Join Date: Aug 2016
Posts: 12
I just got my all 4 segments rescheduled in Y.
By summing up, what do you guys think I should do? By reading previous posts many of suggested to ask for refund but...My outbound would be mid aug, so since that would be my vacation, I'm more keen on getting to Japan. But do you reckon is there anything I argue about to keep my flight in J? I mean...I bought this fare as i really wanted to travel in J, getting in Y is not the same. Any suggestions ?
Jul 13, 2017, 7:10 pm
#192
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,053
Jul 15, 2017, 3:31 am
#193
Join Date: Aug 2015
Posts: 78
After my call to Alitalia now my outbound is also in Y, but no refund from them had to contact Omega (who is not contactable )
I just flagged them that they forgot to put me in eco on the outbound. Very nice customer support LOL
I guess to wait a few days and call the CC company for total refund.
) I just flagged them that they forgot to put me in eco on the outbound. Very nice customer support LOL
I guess to wait a few days and call the CC company for total refund.
Jul 15, 2017, 4:55 am
#194
Join Date: Jul 2017
Posts: 8
After my call to Alitalia now my outbound is also in Y, but no refund from them had to contact Omega (who is not contactable )
I just flagged them that they forgot to put me in eco on the outbound. Very nice customer support LOL
I guess to wait a few days and call the CC company for total refund.
) I just flagged them that they forgot to put me in eco on the outbound. Very nice customer support LOL
I guess to wait a few days and call the CC company for total refund.