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Thread: [PREM FARE GONE]AZ: LHR/FRA/DUS/MUC/STR/TXL-NRT ~500 EUR in J
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Old Jul 15, 2017 | 4:55 am
  #194  
Dinger42
 
Join Date: Jul 2017
Posts: 8
Originally Posted by ottorockit
After my call to Alitalia now my outbound is also in Y, but no refund from them had to contact Omega (who is not contactable )

I just flagged them that they forgot to put me in eco on the outbound. Very nice customer support LOL

I guess to wait a few days and call the CC company for total refund.
Organised my refund with Omega this morning, I like you down classed from J to Y. Your best contact there is 'Sofia' on '[email protected], she sorted me out and is on the ball. Omega claim they had to fight with Alitalia for 8-10 days refund to card, the airline wanted 6-8 wks !! What .......s, the airline could be bust by then.
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