May 5, 2018, 4:18 am
Cancel Marriott Chase now or wait and "upgrade" card in May?
Jun 10, 2018, 5:33 pm
#226
Join Date: Nov 2009
Location: DTW
Posts: 76
Has anyone cancelled the old card, reapplied and actually received the 100k yet? I read the entire thread and, unless I missed it, I didn't see an actual success story of cancelling the existing card and re-applying to receive the 100k bonus.
A number of posts said to wait 30-60 days. I canceled my old card June 2 after having the card for about 5 years. We now know that the 100k signup bonus ends Jul 5 and I want to ensure I can actually receive the 100k signup bonus since it gets me LTP/LTPP under the new program. I now see that the that the card says "closed" in my account, but still appears in my account. I am waiting to pull my annual credit reports as well until closer to July 5. How do we KNOW when its safe to apply for the new card?
A number of posts said to wait 30-60 days. I canceled my old card June 2 after having the card for about 5 years. We now know that the 100k signup bonus ends Jul 5 and I want to ensure I can actually receive the 100k signup bonus since it gets me LTP/LTPP under the new program. I now see that the that the card says "closed" in my account, but still appears in my account. I am waiting to pull my annual credit reports as well until closer to July 5. How do we KNOW when its safe to apply for the new card?
Jun 10, 2018, 5:49 pm
#227
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
My wife cancelled her card on April 28 (which had a zero balance at the time). This was done after I had spoken to a CSR and a credit specialist at Chase.. They both looked at her account and stated that since she had not had a signup bonus in the last 2 years (it's actually been over 5 years) she would be eligible for the 100k bonus on the new card BUT she had to wait 30 days before applying for the new one. On June 2 she applied online for the new card. After completing the application and submitting it she received a message telling her it had been received and she would hear back via the mail as to the decision on her application. It was not what we expected at all. She has an excellent credit rating, she is within the boundaries of the 5/24 Chase rule, income is fine, etc, etc, etc so we expected approval then.She was traveling last week so she didn't have a chance to call Chase about what was going on. She was going to call yesterday but decided to look at her Chase account first. What she saw was the new card (with a new account number) is now included in her Chase account. The limit on the card is also much higher than the old card. Still no word from Chase. We are assuming the 100k bonus is now payable to her once the spend requirement is met. If nothing is heard by tomorrow she will be calling to find out what is going on. She is 200k away from LTPP so we're watching all of this closely. I will update as things occur.
Since you can see the new card on her online account now, I recommend sending a secure message to Chase asking them to verify the bonus and asking the date that you need to complete the spending by to get the bonus. In my experience, it is actually better to get the response in writing rather than speaking to a phone agent.
Congrats on the new card!
Jun 10, 2018, 7:06 pm
#228
Join Date: Nov 2009
Location: DTW
Posts: 76
Actually, it is very common to get the message, "We have received your request for a Chase credit card. We'll let you know our decision by U.S. mail. This could take up to 30 days." I have gotten this multiple times and then had the card show up in my online account within hours of applying. So don't worry about that. If you do an internet search on it, you will find this is very common.
Since you can see the new card on her online account now, I recommend sending a secure message to Chase asking them to verify the bonus and asking the date that you need to complete the spending by to get the bonus. In my experience, it is actually better to get the response in writing rather than speaking to a phone agent.
Congrats on the new card!
Since you can see the new card on her online account now, I recommend sending a secure message to Chase asking them to verify the bonus and asking the date that you need to complete the spending by to get the bonus. In my experience, it is actually better to get the response in writing rather than speaking to a phone agent.
Congrats on the new card!
Thanks for the reminder about the secure message system with Chase. I'll send them a message as soon as I get done here.
Jun 10, 2018, 11:42 pm
#229
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
Since you can see the new card on her online account now, I recommend sending a secure message to Chase asking them to verify the bonus and asking the date that you need to complete the spending by to get the bonus. In my experience, it is actually better to get the response in writing rather than speaking to a phone agent.
Hello CO-PLAT,
I am glad to assist you with your inquiry regarding the
sign up bonus on the Marriott Rewards® Credit Card.
We've confirmed that the offer associated with your
account was :
- Earn 2 Free Night Awards (each valued up to 35,000
points) after you spend $3,000 on purchases in your first
three months from account opening.
- Earn a $200 statement credit after first purchase within
three months from account opening.
CO-PLAT, you have until September 30, 2018 to spend this
amount to earn this offer.
Purchases do not include balance transfers, cash advances,
travelers checks, foreign currency, money orders, wire
transfers or similar cash-like transactions, lottery
tickets, casino gaming chips, race track wagers or similar
betting transactions, any checks that access your account,
interest, unauthorized or fraudulent charges, and fees of
any kind, including an annual fee, if applicable.
We appreciate your business and thank you for choosing
Chase.
Thank you,
Pxxxxxxx
Chase Email Servicing
1-800-436-7927
Jun 11, 2018, 1:40 am
#230
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
At your suggestion, I did this.
Hello CO-PLAT,
I am glad to assist you with your inquiry regarding the
sign up bonus on the Marriott Rewards® Credit Card.
We've confirmed that the offer associated with your
account was :
- Earn 2 Free Night Awards (each valued up to 35,000
points) after you spend $3,000 on purchases in your first
three months from account opening.
- Earn a $200 statement credit after first purchase within
three months from account opening.
CO-PLAT, you have until September 30, 2018 to spend this
amount to earn this offer.
Hello CO-PLAT,
I am glad to assist you with your inquiry regarding the
sign up bonus on the Marriott Rewards® Credit Card.
We've confirmed that the offer associated with your
account was :
- Earn 2 Free Night Awards (each valued up to 35,000
points) after you spend $3,000 on purchases in your first
three months from account opening.
- Earn a $200 statement credit after first purchase within
three months from account opening.
CO-PLAT, you have until September 30, 2018 to spend this
amount to earn this offer.
Jun 11, 2018, 6:03 pm
#231
Join Date: Nov 2009
Location: DTW
Posts: 76
Update
My wife cancelled her card on April 28 (which had a zero balance at the time). This was done after I had spoken to a CSR and a credit specialist at Chase.. They both looked at her account and stated that since she had not had a signup bonus in the last 2 years (it's actually been over 5 years) she would be eligible for the 100k bonus on the new card BUT she had to wait 30 days before applying for the new one. On June 2 she applied online for the new card. After completing the application and submitting it she received a message telling her it had been received and she would hear back via the mail as to the decision on her application. It was not what we expected at all. She has an excellent credit rating, she is within the boundaries of the 5/24 Chase rule, income is fine, etc, etc, etc so we expected approval then.She was traveling last week so she didn't have a chance to call Chase about what was going on. She was going to call yesterday but decided to look at her Chase account first. What she saw was the new card (with a new account number) is now included in her Chase account. The limit on the card is also much higher than the old card. Still no word from Chase. We are assuming the 100k bonus is now payable to her once the spend requirement is met. If nothing is heard by tomorrow she will be calling to find out what is going on. She is 200k away from LTPP so we're watching all of this closely. I will update as things occur.
Hello Wife of blackhat_3_6
It is a pleasure to assist you with your inquiry about the
sign up bonus offer on your Marriott Rapid Rewards®
account.
We have confirmed that the offer associated with your
account was 100,000 bonus points after you spend $5,000.00
on purchases in the first 3 months your account is open.
You have until September 28, 2018 to spend this amount to
earn this offer. "Purchases" do not include balance
transfers, cash advances, travelers checks, foreign
currency, money orders, wire transfers or similar
cash-like transactions, lottery tickets, casino gaming
chips, race track wagers or similar betting transactions,
any checks that access your account, interest,
unauthorized or fraudulent charges, and fees of any kind,
including an annual fee, if applicable.
Wife of blackhat_3_6, points earned each credit card statement will
post to your Marriott Rewards account within 30 days of
the statement date. For information about the points
you've earned or how to redeem them, please sign in to
your Marriott Rewards account at MarriottRewards.com or
call Marriott at 1-800-321-7396.They're available Monday
through Friday from 7 a.m. to midnight and Saturday and
Sunday from 8 a.m. to 11 p.m. Eastern Time.
We appreciate your business and thank you for being a
Chase customer.
Sincerely,
What's her face
Chase Email Servicing
1-800-436-7927
Jun 13, 2018, 6:24 am
#232
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
Cancelled my existing card today after being a cardholder for about 7 years, I was waiting for my annual cert and 15 nights to post. I’m going to wait until a few days before the end of the promo before applying for the new one.
Jun 16, 2018, 8:41 am
#233
Join Date: Jan 2011
Programs: Marriott Plat Premier/SPG Plat
Posts: 39
My anniversary date is Mid-Sept. Do I wait for the old anniversary cert to come AND then accept the offer (30k to upgrade, have till Dec).
If I upgrade now, I wont receive anything for a year?
Also the new reward is 35k points? But the new Cat 5 is either 30k (off-peak) or 40k(peak). So isnt it a lower award?
If I upgrade now, I wont receive anything for a year?
Also the new reward is 35k points? But the new Cat 5 is either 30k (off-peak) or 40k(peak). So isnt it a lower award?
Jun 18, 2018, 6:15 pm
#234
Join Date: Jan 2005
Location: Los Angeles, CA
Programs: Marriott Platinum, HH Diamond, BW Diamond Select
Posts: 469
The 100,000 bonus is now until 7/12
Last edited by lasnowgirl; Jun 18, 2018 at 6:17 pm Reason: Pic did not show properly
Jun 19, 2018, 2:12 am
#235
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Jun 19, 2018, 3:26 am
#236
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Jun 20, 2018, 5:27 pm
#237
Join Date: Jan 2005
Location: Los Angeles, CA
Programs: Marriott Platinum, HH Diamond, BW Diamond Select
Posts: 469
It was straight from the Marriott.com website. I tried to snip a pic of it, but it didn't post correctly. Here's the link...
https://www.marriott.com/rewards/ear...ard-rewards.mi
https://www.marriott.com/rewards/ear...ard-rewards.mi
Jun 22, 2018, 12:44 pm
#238
Join Date: Apr 2004
Location: TPA/AUS
Programs: AA EXP/2MM/AC; UA Silver; AS; DL; Marriott LTT; National Car Elite
Posts: 2,428
My anniversary date is Mid-Sept. Do I wait for the old anniversary cert to come AND then accept the offer (30k to upgrade, have till Dec).
If I upgrade now, I wont receive anything for a year?
Also the new reward is 35k points? But the new Cat 5 is either 30k (off-peak) or 40k(peak). So isnt it a lower award?
If I upgrade now, I wont receive anything for a year?
Also the new reward is 35k points? But the new Cat 5 is either 30k (off-peak) or 40k(peak). So isnt it a lower award?
Jun 23, 2018, 9:47 am
#239
Join Date: Jun 2016
Posts: 99
Did the same exact thing. Anniversary cert and nights posted a few days ago. Used the cert on an upcoming stay. Called up customer service and cancelled the card. The rep advised me to wait 48 hours for everything to take on the IT side of things. Applied for the card two days later and said I should get it 7-10 days. So far so good.
Jul 8, 2018, 12:48 pm
#240
Join Date: Jan 2011
Programs: Marriott Plat Premier/SPG Plat
Posts: 39
I have the Marriott and Ritz cards. If I cancel the Marriott card, and reapply, will having the ritz card stop me from being approved?