Jul 30, 2016, 4:21 pm
Last edit by: Slickw
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
Source: https://www.flyertalk.com/forum/marr...es-update.html
- Select “Packages - Deals” from the “Topic” drop down menu
- Submit your request
Source: https://www.flyertalk.com/forum/marr...es-update.html
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Marriott Travel Packages
Aug 29, 2018, 10:02 pm
#6481
Join Date: Mar 2016
Posts: 55
Of course, my priority will be those properties, but I can also be happy with other good ones.
Aug 29, 2018, 11:31 pm
#6482
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 1,004
Any lawyers here?
If Marriott phone rep told me that my old Cat 8 would convert to a new Cat 7 cert - and I can prove they told me so - can Marriott still get a way with it?
Aug 30, 2018, 12:33 am
#6483
Join Date: Aug 2014
Location: YYZ
Programs: Ex-Bonvoyed, Hyatt, Hilton, BR, AC, AA
Posts: 1,298
If you're willing to go to court (even small claims) over it, then you can probably hold them to it, seeing as the rep does represent the company. You'll likely spend considerable time over it and the rep will most definitely lose his/her job.
Aug 30, 2018, 2:09 am
#6484
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
There was an email pre merger on August 10 telling me about the month long blackout. If after September 18 they haven't communicated and packages still arent redeemable, then its time to get angry.
I agree that Marriott has serious a communication problem since the merger. I wouldn't be surprised if on September 18 parts of the information that has been scattered through different sources ends up being false.
I agree that Marriott has serious a communication problem since the merger. I wouldn't be surprised if on September 18 parts of the information that has been scattered through different sources ends up being false.
Aug 30, 2018, 2:12 am
#6485
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
If their rep lost their job over something like that (which lets face it would be based on inadequate training by their employer) they'd have excellent grounds for an unfair dismissal claim!
Aug 30, 2018, 3:44 am
#6486
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
It depends on where and when and for what you are looking. Counting on the idea that it’s just the likes of properties in the Maldives or FP that may be tough to find 7 nights of “standard” rooms during peak demand dates is likely to lead to a lot more of Marriott over-promising and under-delivering so as to increase customer frustration. Do you realize that it was also likely this kind of concern about customer frustration with finding standard rooms for these certs that resulted in Marriott’s historical extension of validity dates for otherwise expiring TP certs?
Aug 30, 2018, 4:11 am
#6487
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
There is anything but certainty about such rep losing the job due to this situation.
Aug 30, 2018, 4:13 am
#6488
Join Date: Feb 2010
Posts: 1,026
Has anyone attached the certs to spg properties?
Aug 30, 2018, 4:15 am
#6489
Join Date: Aug 2014
Location: YYZ
Programs: Ex-Bonvoyed, Hyatt, Hilton, BR, AC, AA
Posts: 1,298
Aug 30, 2018, 4:32 am
#6491
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
This TP boondoggle is a product of Marriott’s greedy, anti-customer shenanigans and of its incompetence in managing the communications supplied to those with or asking about TPs prior to August 18th.
Aug 30, 2018, 4:40 am
#6492
Join Date: Aug 2014
Location: YYZ
Programs: Ex-Bonvoyed, Hyatt, Hilton, BR, AC, AA
Posts: 1,298
Even an improvised answer from a Marriott agent can indeed facilitate a settlement or award of damages to a plaintiff/claimant in a case against Marriott. Even an improvised answer resulting in additional cost to an employer may not necessarily be lawful grounds for termination of employment. And how much risk over how many such employees does Marriott want to undertake given it was more than just a couple of agents who said things like current Cat 8 cert could be used for post-merger Cat 8 property/cert stays?
This TP boondoggle is a product of Marriott’s greedy, anti-customer shenanigans and of its incompetence in managing the communications supplied to those with or asking about TPs prior to August 18th.
Aug 30, 2018, 4:59 am
#6493
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I’ve never disagreed with the assertion that a rep who makes false claims on behalf of Marriott will still result in the plaintiff having a good case against Marriott, nor the fact that Marriott was greedy when it came to how the TPs were handled, so you’re barking up the wrong tree.
Aug 30, 2018, 5:08 am
#6494
Join Date: Jan 2000
Programs: Free agent
Posts: 1,296
They apologized for the delay and the points are in my account now. No further follow-up on my part other than that email.
Aug 30, 2018, 6:49 am
#6495
Suspended
Join Date: Aug 2018
Posts: 590
I just received a response from the email I sent the day it came out on the blogs. I simply stated I wanted a refund of my Category 9 certifcate and expected to get 165k points in return. I sent the email to the spgchampion email address.
They apologized for the delay and the points are in my account now. No further follow-up on my part other than that email.
They apologized for the delay and the points are in my account now. No further follow-up on my part other than that email.