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Property: Durham Marriott Downtown
Length of stay: 1 night, Stayed here a year or so ago Greeting: We have your Platinum number on file Room upgrade: No Suite upgrade: No Special requests filled: None requested. The Durham property is a bit older but the rooms were great and the CL was fantastic. The staff was friendly ... Overall a good stay. |
Property: JW Marriott Orlando Grande Lakes
Length of stay: 1 night, Stayed here a year or so ago Greeting: We have your Platinum number on file Room upgrade: Yes Suite upgrade: No Special requests filled: No Comment: Have lazy river pool which was pretty clean. Room was on top floor looking directly into center of the pool and a lake with water fountain. Property: Orlando World Center Marriott Length of stay: 2 night, Stayed here last year Greeting: We have your Platinum number on file. Room upgrade: Yes Suite upgrade: Yes Special requests filled: No Comment: Upgraded to presidential suite (size of approx. 3 rooms). I was a bit surprised since I didn't even ask for any upgrade. Please note that it was over the weekend nights. |
Property: JW Marriott Washington DC
Length of stay: 2 nights, Stayed here a year ago Greeting: Thank you for being a Platinum Premier Room upgrade: No Suite upgrade: No Special requests filled: No Comment: Wrote to PP mailbox to ask if as a PP I can perhaps get an upgrade, paying about $250/nt for the stay not on points. Replied received "Upgrade is first come first serve" so no special treatment for PP. Can't even get a King bed which was requested during booking. Obviously PP = Gold, nothing special to Marriott. |
It's worth noting that, since Platinum Premier benefits (beyond ordinary Platinum benefits) are basically unknown, we can hardly know whether Platinum Premier benefits have or have not been received. I'm PP myself but have trouble getting value from this thread. I never know whether I got anything special, beyond what I would have gotten as a Lifetime Platinum. How can I know that?
Bruce |
Originally Posted by bl4666
(Post 18388333)
... Can't even get a King bed which was requested during booking. Obviously PP = Gold, nothing special to Marriott.
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Property: Marriott LAX
Length of Stay: 1 nights Greeting: Thanked for being platinum member, offered points or gift Room upgrade: Yes Suite upgrade: Yes Special requests filled: n/a |
I am starting to hate PP. Had two or three issues in the past month with status or benefits not being granted, I actually think the status confuses the desk clerks. Recently checked into Ren 57 NYC, the lady gave me the absolute worst room I've had in 6 stays at this property. I am at my wits end with Marriott right now, and am going to send a letter requesting a downgrade of status. SPG is looking pretty good.
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Originally Posted by moman
(Post 18419198)
I am at my wits end with Marriott right now, and am going to send a letter requesting a downgrade of status.
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Originally Posted by bulldoggolfer05
(Post 18420177)
Kind of like cutting off your nose to spite your face no?
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Originally Posted by bulldoggolfer05
(Post 18420177)
Kind of like cutting off your nose to spite your face no?
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Note, the "new" rules got PP just came out with renewal. Or the first time, it stye, "no upgrade to suites".
Still do at hotels I frequent, but GM told me that they only upgrade PPbto best room except suite - est same as P |
Well...I think hotels might be starting to get the PP message. I'm around 40 percent on suite upgrades the past couple of months. Then again, is it the LT Plat or PP? Only 10 percent of the time does the FD clerk reference PP status.
But ... I haven't seen worse benefits that I would have received as a Plat so don't know any reason to downgrade status. And kudo's to Renn STL and Newport Beach Marriott for a couple of great suite upgrades. |
Desk clerks just see your current status of Silver, Gold, Plat or PP
A lifetime Plat wihtout PP would appear as a plat, a lifetime Plat with PP appears as a PP Lifetime plat is not betterthan plat in any way, it is just plat. |
Originally Posted by VickiSoCal
(Post 18458838)
Desk clerks just see your current status of Silver, Gold, Plat or PP
A lifetime Plat wihtout PP would appear as a plat, a lifetime Plat with PP appears as a PP Lifetime plat is not betterthan plat in any way, it is just plat. |
Springhill Suites on Bowie Rd in downtown San Antonio, TX.
Acknowledged as a Marriott Rewards member. No mention of platinum or a platinum arrival gift. Given a room on floor 2 despite a high floor being in my profile (6 story hotel). |
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